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Microsoft Complaints & Reviews

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Last updated Jun 1, 2023
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G
Gayathri venkat
Sep 19, 2021
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When I try to type in my laptop it is doing shortcuts instead of typing
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    anonymous@07
    Sep 19, 2021
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    I have forgotten my work or school account sign-in credentials. Kindly help in recovering the account.
    Microsoft customer support has been notified about the posted complaint.
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      anonymous@07
      Sep 19, 2021
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      I cannot sign in to my personal Microsoft account.
      Microsoft customer support has been notified about the posted complaint.
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        M
        mihir1212
        from Ranchi, Jharkhand
        Sep 18, 2021
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        Never buy a Microsoft Xbox product in India

        I bought my MICROSOFT Xbox Wireless Controller Daystrike Camo Special Edition Bluetooth Gamepad from Flipkart as a Birthday gift to myself.
        After about a month & a half later it started facing disconnectivity issues. It was in warranty so I sent the whole thing including the remote device in the box with the batteries & other accessories to Microsoft through FedEx as they asked.
        They told me my device was accepted for the return...
        +3 photos
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        Megha mariya mathew
        Sep 17, 2021
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        Address:Als ias academy ,Aggarwal auto Mall,shalimar place,New delhi,110088

        My Surface go charging port is not working properly.There is no light in the charging port .Please consider this as fast as possible
        Microsoft customer support has been notified about the posted complaint.
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          Uma Hrishi
          Sep 9, 2021
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          Address:Bangalore

          This is the 4th Surface device that I am using ( 3 replacements done for the original) and screen flickers. What really is a customer supposed to do in this situation?
          Microsoft customer support has been notified about the posted complaint.
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            R
            Rutvik Desai
            Sep 6, 2021
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            Address:A-202, Aditya Parivesh, Nr. uma Darshan Bunglows, Gota-382481, Ahmedabad

            The keyboard for my Surface Pro is working at times. The keyboard goes off at times and resuming it's functioning
            Microsoft customer support has been notified about the posted complaint.
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              A
              Ashish Ghanwat
              Sep 6, 2021
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              Address:hadapsar pune

              I am Ashish from hadapsar pune, maharashtra, i want to raise complaint for my microsoft book 3 product which is not working properly, i have purchase this product on January but suddenly I am having major battery issue of this product, battery drain quickly and sometime directly get shut down, please do the needful.
              Microsoft customer support has been notified about the posted complaint.
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                K
                kumailvip
                Sep 4, 2021
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                Address:Mumbai-400043.

                Sir, this is hereby inform you about my access on email id
                my Email id is [protected]@live.in i cannt access it verify and not send code on my mob no.
                'Pls sortout my issue
                my alternate email id is..
                [protected]@gmail.com
                [protected]@yahoo.com
                [protected]
                +1 photos
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                  D
                  Damsy
                  Sep 2, 2021
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                  Address:42 NEEYATA 13th A Main Road N.S. Palya BTM Layout 2nd Stage Bangalore - 560076 INDIA

                  Windows 11 setup

                  We couldn't install Windows 11

                  0xC[protected]x30018
                  The installation failed in the First Boot Phase with an error during
                  SYSPREP_SPECIALIZE operation.

                  Request help in resolving this Windows 11 installation issue.
                  Microsoft customer support has been notified about the posted complaint.
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                    R
                    remv
                    Sep 2, 2021
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                    Team
                    I cannot access to my LENOVO desktop through my microsoft account.
                    My account is ramya*****@outlook.com.Kindly help.
                    Pls contact in [protected]@yahoo.in
                    Microsoft customer support has been notified about the posted complaint.
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                      S
                      Sai Gadekar
                      Aug 25, 2021
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                      Address:House no. 135, Street no.1, Gopal Nagar, Shastri Nagar, Majitha road, Amritsar, Punjab, 143001. 919803070373

                      Even after replacing the laptop for Overheating issue its coming on replacement laptop as well.
                      What is the meaning of sending replacement laptop which is producing similar issue . I have 2 more users who is facing same.
                      please provide solution as soon as posible.
                      Microsoft customer support has been notified about the posted complaint.
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                        R
                        Aug 24, 2021
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                        I have got my product key for microsoft apps. When I am using product key for login it is showing please double check your product key. We are having trouble in recognizing. I am not able to access any of microsoft apps or programs
                        Microsoft customer support has been notified about the posted complaint.
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                          Nitinmah01
                          Aug 20, 2021
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                          Address:Reliance Retail Limited GF & FF, Gaurav towers Malviya nagar, Jaipur Rajasthan - 302017 Store Contact No: 0141-4034180 Service No.18008891044 CIN NO:

                          As per above subject line we purchased Surface Laptop MS SL3 (Product serial no[protected] since day one it's not working and last 14 days, I visited your Reliance Digital GT Store Jaipur s on almost daily basis ( 8 times ) and spent time with your technical expert who sale me this product drop the product for proper repairing. Now without using a single day of laptop after taking so much time, store team suggested and said that your lodge complain to Microsoft site and asked for replacement.

                          This is very bad and lethargic services and very worst experience with such large digital store.

                          Kindly support and guide to protect my rights under consumer protection act.
                          Microsoft customer support has been notified about the posted complaint.
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                            Address:10th Floor, Tower B & C, DLF Building No.5 (Epitome), Cyber City, DLF Phase III, Gurgaon, 122002
                            Website:microsoft.com

                            I have a Microsoft surface laptop 2 which I had purchased from reliance digital on 26/6/20. After the purchase I was constantly experiencing with the laptop camera for which the complain had been raised with Microsoft time and again. The virtual support team would fix it and then after a week the same problem would arrive. An option of exchange was never offered to me even though the problem was time and again reported to Microsoft. In the...
                            +1 photos
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                            S
                            Syed shahanshah
                            Aug 18, 2021
                            Aug 18, 2021
                            This thread was updated on Aug 18, 2021
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                            Address:E35 H Abul Fazal enclave jamia

                            Daar sir/mam
                            I purchased microsoft laptop 29 Jan 2021
                            Microsoft given 10000 cash back but till now
                            Cash back not received

                            Regards
                            Name Syed shahanshah
                            Mob [protected]
                            +1 photos
                            Microsoft customer support has been notified about the posted complaint.
                            Aug 18, 2021
                            Updated by Syed shahanshah
                            Cash back not received 10000 rs
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                              Bugs123456
                              Aug 12, 2021
                              Jul 29, 2022
                              This thread was updated on Jul 29, 2022
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              My subscription of Microsoft office 365 got auto renewed in May 2021..but office is not working stating that subscription is over...I have contacted the Microsoft but no clear answers received and problems still existing...Also I have checked with my credit card bank and they have confirmed the transaction. I am attaching a screenshot as well.
                              My mail id linked are abagwari09.[protected]@gmail.com and [protected]@yahoo.com

                              Request to take action at the earliest
                              +1 photos
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              No one has contacted me and my problem has not been resolved Pl take action at the earliest
                              Microsoft customer support has been notified about the posted complaint.
                              Aug 12, 2021
                              Updated by Bugs123456
                              Not resolved pl take action at the earliest...Automatically it is taken as resolved
                              Hi,

                              Did you get this resolved? I am also facing same issue and both - Credit Card company and Microsoft - are not taking any responsibility
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                                J
                                jhgitelman
                                Aug 10, 2021
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                                Problem ongoing over a year. I have lost hours upon hours of time dealing with this and I'm not at all happy!

                                After Windows updates, I cannot access the internet. After several discussions with tech support, they finally got me back on. I was told to disengage Bit Defender before updating - which I did. But the result was the same.

                                I finally rolled back to the prior build.

                                Question: Why can't your techs access notes about my experiences without a case number? They should be able to search with other criteria (my name?).

                                I don't know what to do going forward - except avoid updates and cannot seem to get any useful information.

                                The last Chat tech finally gave me a phone number to call which said MS does not take tech calls. Interesting way to do business!

                                Jordan Gitelman
                                Microsoft customer support has been notified about the posted complaint.
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                                  EHJ
                                  Jul 30, 2021
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                                  Address:JAGRAON, DISTRICT LUDHIANA, PUNJAB

                                  Dear team microsoft,
                                  i subscribed microsoft 365 on 27 july 2021, for one month by paying inr 489/-. It worked for one day only, then it strted asking for subscription again.
                                  Microsoft customer support has been notified about the posted complaint.
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                                    the coach
                                    Jul 24, 2021
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                                    Address:h-25/1 street no. 23 jai prakash nagar ghonda delhi 110053

                                    I bought surface pro microsoft and its not working properly during work bubble come on the screen and its irritating and affecting my work. you dont have any service centre in delhi and its more irritating for me to working with this issue. reply as soon as possible
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