Submit a Complaint
Claimed

Microsoft Complaints & Reviews

www.microsoft.com/en-in
2.1
Updated: Jun 15, 2026
Complaints 898
Resolved
365
Unresolved
533
Good! Microsoft values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Microsoft step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Microsoft

Having problems with Microsoft?

File a complaint and get it resolved by Microsoft customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Lottery and Sweepstake Emails
Microsoft

Microsoft reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jhgitelman
Aug 10, 2021
Report
Copy

Problem ongoing over a year. I have lost hours upon hours of time dealing with this and I'm not at all happy!

After Windows updates, I cannot access the internet. After several discussions with tech support, they finally got me back on. I was told to disengage Bit Defender before updating - which I did. But the result was the same.

I finally rolled back to the prior build.

Question: Why can't your techs access notes about my experiences without a case number? They should be able to search with other criteria (my name?).

I don't know what to do going forward - except avoid updates and cannot seem to get any useful information.

The last Chat tech finally gave me a phone number to call which said MS does not take tech calls. Interesting way to do business!

Jordan Gitelman
Microsoft customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    E
    EHJ
    Jul 30, 2021
    Report
    Copy

    Address: JAGRAON, DISTRICT LUDHIANA, PUNJAB

    Dear team microsoft,
    i subscribed microsoft 365 on 27 july 2021, for one month by paying inr 489/-. It worked for one day only, then it strted asking for subscription again.
    Microsoft customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      the coach
      Jul 24, 2021
      Report
      Copy

      Address: h-25/1 street no. 23 jai prakash nagar ghonda delhi 110053

      I bought surface pro microsoft and its not working properly during work bubble come on the screen and its irritating and affecting my work. you dont have any service centre in delhi and its more irritating for me to working with this issue. reply as soon as possible
      Microsoft customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Akki140597
        Jul 23, 2021
        Report
        Copy

        I've been getting used to Microsoft Teams for my study lectures. There's a tiny problem, in fact confusing icon display which has to be look forward in changing.

        Issue:
        Whenever you're done with speaking on a call in parallel, your meeting will be held. But right after back to the meeting from call, your mike shows ON, which basically was muted.

        Thank you.
        Microsoft customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          gajjalasravani
          Jul 7, 2021
          Report
          Copy

          Address: bangalore ,electronic city

          Good afternoon sir my self gajjala sravani how to create my company outlook . it shows invalid sequrity code
          Microsoft customer support has been notified about the posted complaint.
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Arunmadhok
            Jul 7, 2021
            Report
            Copy

            I had an original version of MS Office installed in my system . There was a technical problem in my system and I went to lenovo center. They rebooted my system but did not install my MS office.
            I do not know how do I retrieve MS Office now
            Microsoft customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              spectre_22
              Jul 1, 2021
              Report
              Copy

              Dear Sir/Madam,

              My credit card was charged Rs. 6199/- at 17:55 (July 1, 2021) to Microsoft*Microsoft 36. I never authorised this charge or any auto debit. Please explain and rectify this charge on my credit card.There is not any more details that I can provide to you.

              Thanking you,

              Shubham
              Microsoft customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Arsh Piprade
                Jul 1, 2021
                Report
                Copy

                Address: None

                Hi dear Sir/Mam,
                When I open MS teams on my laptop, it works very smoothly and properly but when I join classes, after some period of time (10-15 mins) my GPU goes up to 100% and my laptop hangs then I have to power it off and power it on again and again. Literally it happens every day and I cannot do anything. My classes are 5 hours a day and I have to restart it more than 5 times a day. Please help, it is affecting my classes...
                Microsoft customer support has been notified about the posted complaint.
                View replies
                This happens even if I have an 8 GB ram Windows 10 built-in AMD Ryzen 3 processor and AMD Radeon 6 graphics PC bought this month only.
                Reply
                Arsh Piprade's [Complaint's author] reply, Jul 1, 2021
                And it is HP Company PC
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Abuzaid
                  Jun 28, 2021
                  Report
                  Copy

                  I didn't get windows 11 updates on my laptop, please provide me windows11.
                  Microsoft customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    E
                    ESridharan
                    Jun 11, 2021
                    Report
                    Copy

                    Dear Sir/Madam,

                    My credit card was charged Rs. 6199/- at 9.38 a.m. this morning (June 11, 2021) to Microsoft*Microsoft. I never authorised this charge or any auto debit. Please explain and rectify this charge on my credit card.

                    Thanking you,

                    Eswaran Sridharan
                    Microsoft customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      RITA KHANDELWAL
                      Jun 6, 2021
                      Report
                      Copy

                      Address: Birla High School Mukundapur

                      Dear Sir/Madam,
                      This is to bring to your kind notice that a debit of Rs6199/-has been debited from my account using IBdebit card on 2nd june 2021. I have not purchased any services from Microsoft and have not even authorised your company for any auto debit. It would kind of you to check this activity. I would also ask you to refund the same amount of Rs 6199/-and discontinue any such services.
                      Microsoft customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Tezmind Vlogs
                        May 31, 2021
                        Report
                        Copy

                        Website: www.licensetotal.com

                        Https://licensetotal.com/product/office-365-professional-plus/?utm_campaign=LT+C...⇄

                        This site is selling office 365 for lifetime
                        @ 699 INR
                        Microsoft customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          mansiagrwl
                          May 2, 2021
                          Report
                          Copy

                          I created a new microsoft account and activated the microsoft license using that account. Now I am trying to login on outlook using that account its locked and I have not even opened it even once so recovery form is not validating my answers as its my new account and I don't have enough information. I tried to contact Microsoft support but not getting any help.
                          Microsoft customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Krishna9388
                            Apr 25, 2021
                            Report
                            Copy

                            I had let go of that thinking that Microsoft will eventually stop my Office subscription based on an agent word, but they have been trying to charge me all this time and now they have deducted a total of 5, 300/- INR. I have not been paying attention to my bank statement all this time as I was tested positive with Covid and was in treatment ever since. This is not at all fair, as they clearly mentioned in my previous message that I shouldn't be worry at all and the subscription will automatically cancel if the payment wasn't done at that time. And I did try to cancel the subscription but I was unable to do it.

                            I really want the money back as I got cheated here and I seek help from the support team and gave me false promises and now I got charged when I am not even using any of the Office services.

                            Please get back to me on this ASAP and process the refund.

                            Thanks & Regards,

                            Krishna
                            Microsoft customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shankarpbhatt
                              Mar 21, 2021
                              Report
                              Copy

                              Address: Bhuban Road, Uzanbazar, House No. 17, Guwahati-781001, Kamrup(M), ASSAM , INDIA. Emai: [email protected]

                              The most irritating issue is that I purchased a Desktop Computer in 2019 with is pre-installed Windows. I was offered to upgrade to Window-10 and after upgradation my windows got deactivated. I have been asked to put the key. I once tried to resolve the issue with the technical staff but the effort was in vain. Please do the needful at the earliest.
                              Regards
                              Shankar P Bhattacharjee
                              Microsoft customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                BOB Dinesh
                                Feb 25, 2021
                                Report
                                Copy

                                Your support guys are not helping hand they playing on call they just transferring call to others and others provide a wrong no to client.

                                i am from Bank of Baroda financial services, i was trying get the help with MS support team since 10 days but support guys are not helping me they just avoid the call, they share the wrong contact details.

                                i am not getting the help with support team since today morning i was call 4 time but my call not connected to support guys they cut the call while connecting to support.

                                is this the way to support client?
                                Microsoft customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  shikhawadhwa2990
                                  Feb 23, 2021
                                  Report
                                  Copy

                                  I am currently using Microsoft 365 family subscription. I want to upgrade to Microsoft Business. I want to cancel the family subscription and want a refund/adjustment of amount in the new product that I buy.

                                  Please let me know how can I do that.
                                  Microsoft customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Smkbrandsam
                                    Jan 31, 2021
                                    Report
                                    Copy

                                    Address: 5/38, periyakanur chinnakanur post avinashi taluk Tirupur 641655

                                    Today I haven't download os first time download 3.77gb automatically stopped and start from the beginning 8.77 gb I have lost ms office website...
                                    Microsoft customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      [email protected]
                                      from Pune, Maharashtra
                                      Jan 22, 2021
                                      Report
                                      Copy

                                      Address: Mumbai

                                      The new windows update has shortened the battery life of my laptop.
                                      Earlier the battery life of my laptop was 8 hours and now it has shrinked to around 5 or 6 hours.
                                      Microsoft customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Kamal Kanwar
                                        from Powai, Maharashtra
                                        Jan 10, 2021
                                        Report
                                        Copy

                                        Why is Xbox series x in short supply? When will Xbox series x be available again?
                                        Microsoft customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Coca‑Cola Company
                                          2.1
                                          (1619)
                                          Sikkim State Lotteries
                                          1
                                          (19)
                                          BMW India
                                          1.8
                                          (783)