Miracas International Complaints & Reviews

I ordered a product on September 15 and the payment was received by merchant. But in the status it was showing me payment error. I've also attached the screenshot of the status of the order. And after putting so many mails I got the product on October 28 i.e., the amount was with the merchant for 40 days and there is no reply from them till October 25. And I also put a mail saying that I don't want the product any more and just return my payment back. But they still dispatched the product and I don't want it. You can check the order Id:036412 and Ticket ID:2523 for the request history... I've been telling them the same for the last seventy days but I see they didn't take any action. I've already updated everything in the ticket# 2523 and I did not get any reply for that. I am talking about the cash refund and they're talking about the voucher. I strictly told them that it's their mistake and they have to refund my payment. I really care a damn about their policies when it's not my mistake. The policies are applicable if there is any mistake from the customer side. But in this case it's completely their fault. And I've been trying to contact them for 75 days and they didn't care to reply even. They people don't even answer the customer care number I completely lost faith in the website and how could They expect me to buy something using the voucher. I think I don't need to explain them so the things after such series of communication between us. I've returned the product before fifteen days from the date that I've received the product and still I did not receive any acknowledgement from you. Send me an acknowledgement and return my payment soon. It's been 60 days nearly and still I am fighting for this.

I ordered a product on September 15 and the payment was received by merchant. But in the status it was showing me payment error. I've also attached the screenshot of the status of the order. And after putting so many mails I got the product on October 28 i.e., the amount was with the merchant for 40 days and there is no reply from them till October 25. And I also put a mail saying that I don't want the product any more and just return my payment back. But they still dispatched the product and I don't want it. You can check the order Id:036412 and Ticket ID:2523 for the request history... I've been telling them the same for the last seventy days but I see they didn't take any action. I've already updated everything in the ticket# 2523 and I did not get any reply for that. I am talking about the cash refund and they're talking about the voucher. I strictly told them that it's their mistake and they have to refund my payment. I really care a damn about their policies when it's not my mistake. The policies are applicable if there is any mistake from the customer side. But in this case it's completely their fault. And I've been trying to contact them for 75 days and they didn't care to reply even. They people don't even answer the customer care number I completely lost faith in the website and how could They expect me to buy something using the voucher. I think I don't need to explain them so the things after such series of communication between us. I've returned the product before fifteen days from the date that I've received the product and still I did not receive any acknowledgement from you. Send me an acknowledgement and return my payment soon. It's been 60 days nearly and still I am fighting for this. Do reply soon with the details and you can reach out to me on +91 [protected].

I have placed a prepaid order for a leather jacket Order #044683 and paid Rs 3290 by credit card but the order is never delivered and customer care never picks up the call they always says all repsenatatives are busy. This website is a FRAUD and must be banned to avoid fooling and looting public.

Hello, I have ordered PU Leather Jacket With Hoodie with order id:#041797 in miracas in the last month, till now i haven't received product, and i didn't received the status from miracas also, i am trying to contact miracas first call is connceting and afterwards i am selecting language as english, it is telling like sorry all of our customer care executives are busy, call aftr some time.from last 10 days i have spent 100rs of mobile balance, but the call has not connected. Please do the needful.

I had ordered for a long jacket at miracas.com... order no #041499 on 27 oct 2014 There has been no status update on the delivery despite several queries from my side on the website Message for miracas: Please return the money if you can not deliver or reply immediately about the delivery status else i will write to the consumer court about this scam that you guys are running.

Hi, I m from udaipur, I have ordered a jacket on 31/10/14. and still waiting for my stuff. My Order No. is #042025, i have received a e-mail saying that your order is confirmed but its been 8 days tht nobody is responding the call and e-mails from there end

Hii, I am fromPUNEand I have ordered mens PU leather jacket on 30 .10.2014. And its been 7days and no status of my product is send to my email Address .. Merchant reference no-#041814 placed on 10/30/2014 12:15:55 . EBS Payment Id -[protected] Payment mode - CRADIT Card Amount- 3590. kindly help me out to get the status of my product and delivery date also.I am interested in other products too.but will order as soon as my first ordered product is delivered...

Hi, I placed an order on 15th Oct 2014, with order number - #040113 I prepaid for the order place and the product details - SV003845 Casual Pretty Flare Chiffon And Lace Blouse - Color : Black, Size : Small, For which I paid - 1190/- INR And till date, haven't received the order, for which i did, 1. I mailed several mails to miracas customer care but not a single response from their end. 2. Tried customer care number mentioned on their website, but all the time it was coming busy and use to auto disconnect, for which I felt disappointed. Now appx after 20 days of placing an order i understand sometimes their could be some issues for delay but with no response? At least they should response to our query, they have too right... Atleast response to customers guys... I am feeling like I am been cheated now. Is miracas Fraud as many of others are saying... But I am worried about my order. I am sending in attachment the proof for prepaid ordered placed with date and status showing and the details of the product

I have ordered a product from miracas on 21-Oct-2014. As observed, i dint any shipping related mails or any other from their side after payment .Even after sending mails to them, iam not getting any response Kindly look into the matter and help me out on this issue.

Hello there, I have ordered one dress worth RS: 1790 from miracas.com. The product had been delivered on 20/10/2014. I have paid via COD. Once I have opened and have cross checked the product, its totally disgusting : 1.First of all not all good in quality 2. Color is exactly different 3.Cut mark on the belt Approaches I have followed up to resolve the issue: 1.I have initiated the return email to the email id given on the miracas website ([protected]@miracas.com) on the same day 20/10/2014 and keep on re-sending. 2. Keep on posting message on the their website from my login dashboard 3. Keep on calling customer care at[protected], but system generated message is getting heard i.e. All customer executives busy Hence I am not sure where to log the Complaints else. Let me know if anybody having any idea. Thanks, Bin

I had ordered a Jacket (Order no. 039749) on 12th of October. I made a payment of Rs. 2190/-. It was told to me that I will get the order in 1 week and today its almost 15 days. There is no tracking ID for my parcel. These frauds are not picking up the call an not replying to the mails as well.. These shameless frauds are doing nothing about it. When they don't know how to o business then they should stop doing it and looting people. I have even heard that once these frauds get to know that a complaint has been raised then they send u ur order but they send u a defective piece& then forget about returning the product. In short they r making us fool. A strict action should be taken against this Fraud site. I need my money back..

I have ordered a product online and payment has been successfully made. It has been more than 15 days since i made the order. There is no method to track the order and customer care literally doesn't exist. No messages or calls are attended by them. The order no. is 039749 The online payment of Rs. 2190/- has already been made. Please look into this matter. If the company has stopped the operation then the payment gateway should also be blocked. I have also heard that when we make complaints on this forum they will send u a defective piece & there is no chance of exchanging it. Please take some action against such Frauds.

My Order #037809 which was placed on 09/25/2014 23:43:12 has not yet been delivered. When i try to contact their customer care, response comes as all executives are busy. I have tried more than 20 times over the course of 5 days.I have already made a payment of 2190. Please help me in getting the product delivered or refund the money back

hi i had orderd for "Stylish PU Leather Double Collar Jacket - Color : Black, Size : Large" on 9th September 2014, ive not recieved it yet they are not answering any call on customer care no. nither they are replying o any mails and no tracking no has been provided either please look into the matter as i am not the only one ho has been fooled but there are others as well. Their estimated duration for the delievry is in 7 days and maximum 15 days but here its been a month almost and ive recieved nothing till now other details of my order are : Order Date Total price Payment Status Invoice #036440 09/15/2014 INR 3, 490.00 EBS MISC - details Order placed on 09/15/2014 Order: #036440 Carrier: Miracas - INDIA Payment method: EBS Reference Product Quantity Unit price Total price Total products (tax incl.): INR 3, 490.00 Total shipping (tax incl.): INR 0.00 Total: INR 3, 490.00 products are also expensive and they only have online payment system not cash on delivery therefore once payment is done they are not concerned to even entertain any of thier customers which is not done indly take strict action against this site.

I have yet not received my order.As per their terms & norms there are 7-10 days duration for order receipt.But there is no any call from their side or from any where else.No any activity proceed in this matter from their side. They never picked up call. No any Money Returned by them. My Order details are following: Atul Sharma, Order details - #034836 placed on 09/5/2014 15:35:57 Payment: EBS Reference - [protected] Product - Fashionable PU Leather Hoodie Styled Jacket - Color : Brown, Size : - Small Unit price- 3590/- Quantity - 1 Total price - INR 3590/-

i placed an order for cash on delivery (COD) on 02/09/2014 and next morning i got mail that they are not able to deliver on COD on my location, please reorder on prepaid mode so they can deliver it.easly, so i reordered it on 03/09/2014 .But now from last 5 days i am calling to his customer service no.[protected] but its always busy by saying all representative are busy try later, also its not an toll free, i did not getting any response and further information of my place order no.#034534 amount of Rs-1690/- After sending multiple of mails .Totally fraud, and they keep sending mail for offer and go for more purchasing.insted of feedback how cheater they are.

I have made the order in Miracas website on 05/Aug/2014 . They said I will recieve product in 10 days. But till now I didnt get my product. When I mailed the customer care, no reply from them.. Also the customer care executives are busy with other calls itseems (God knows...) . My Order # 030486.

Hii, I am from Gangtok, SiKkim and I have ordered mens PU leather jacket on 22 .8.2014. And its been 9 days and no status of my product is send to my email Address .. Merchant reference no-230162. EBS Payment Id[protected] Payment mode - debit Card Amount- 3290. kindly help me out to get the status of my product and delivery date also.I am interested in other products too.but will order as soon as my first ordered product is delivered.

My son Jatin Sharma had placed an order no.031991 for Art.ref no.SW-17345 Trench Coat Camel Colour size XL on dated 15 Aug2014 on their website http://miracas.com/32-jackets-and-blazers. He had to make an online payment as well since the COD option was not available. He was assured that the order will be delivered in 7 working days i.e up to 23 Aug.2014. But there was no response from their customer care section. Each time we called we could hear a recorded message saying all the executives are busy attending to other callers. It appears we have been cheated by that company. We have neither received the requested product within the stipulated time nor were we able to know the present status due to their attitude towards us. Would request for your help on this since I have seen your show on TV. My email address is [protected]@gmail.com and contact number is [protected]. My name is Arun Kumar Sharma.

Hi,
I brought a lace blazer costing 1290 INR.The product was delivered in two three days of order but the product quality displayed on the website and the product delivered was of bad quality. I requested for a return of the product but i didnot get any response.The amount paid is of total waste as the product looks very bad.

I got the product delivered on July 17 and requested for return on July 21 2014 and till today they have not responded.I want my money to be refunded as soon as possible.