I have placed an order with Miracas (miracas.com) on 9th March, 2015 & paid amount Rs 2490 for the same.
Order Details :
Order No : 57669 .
Reference : SW- 18545.
Order delivery was expected on 27th March, but then the status shown as " Order pending with Indian Customs " .
As before I had faced this issue & clearing custom caused delivery delay of over 1 month when I placed that issue here after that only I got my order (part of Miracas negligence I suppose ).
I tried to contact support on their no given which is always busy, also wrote email but no reply came ever.
I once again request you to look into this and make Miracas clear the customs and make product delivery as soon as possible.
My Regards
Complaint marked as Resolved As item was discontinued, I didn't receive the order. Miracas is developing its services but that is not regular, sometimes it is accessible & sometimes it is not.
But calling & writing to Miracas provided the option, it took 1 month though, but that is ohk,
I got something by the end somehow
2) I tracked order on its website (http://miracas.com/tracking/) with order no. 18118 and it is saying that it is pending with Delhi airport customs.
3) It has been 37 days and I still haven't received the product.
4) I raised complaint a couple of times on its website but no response received.
5) I want Miracas to refund my money and compensate for such delay and negligence to complaints.