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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 62

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W
Writuparna
from New Delhi, Delhi
Jan 26, 2022
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9th January, I did a payment of Rs. 4148 but couldn't process due to some error at ur end.
But you guys have deduct that money as supposed to refund me back. I wrote to u like several times but still why not my refund is not process. This is a simple transaction but why are you not doing anything ???

Pay me back you #fraud #careless #thief

Transaction ID_ MBK[protected]
Writuparna Nath
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    D
    diablo89
    Jan 26, 2022
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    13 calendar days have passed, still the amount debited against a failed transaction is still not credited back to source account!
    Mobikwik customer support has been notified about the posted complaint.
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      D
      Depression
      Jan 25, 2022
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      I’ve added 20236 Rupees in my MobiKwik wallet from my sbi account here is the ref number[protected] my mobile number [protected]
      Mobikwik customer support has been notified about the posted complaint.
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        A
        AbPeeyush
        from NOIDA, Uttar Pradesh
        Jan 25, 2022
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        Address: Gurgaon

        Using MOBIKWIK app I bought a watch from 'AJIO' on 17th December 2021 but had to return the watch as it was defective.
        'AJIO' reports that it has processed my refund on 24th December 2021 itself but MOBIKWIK is not refunding me that amount of Rs.2134.75 paid through MOBIKWIK Wallet(Phone number - [protected] and debited from my IDFC bank account). Mobikwik is not acting on my complains as well (Complaint ID :[protected] for last 3 weeks.
        Mobikwik customer support has been notified about the posted complaint.
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          B
          Biswajit59590
          from Bhadreswar, West Bengal
          Jan 25, 2022
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          Address: Bhadreswar

          13th jan 1.10pm ko main payment kiya coindcx ko through mobikwik.. Lekin mera account se debit hogiya hai lekin mobikwik wo veja nahi he coindcx ko. Isiliye mera payment rejecte hogiya hai.. Abhi mobikwik mera paisa refund nahi korta hai.. Plz help..
          Mobikwik customer support has been notified about the posted complaint.
          Jan 25, 2022
          Updated by Biswajit59590
          My mobikwik no [protected]
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            B
            Biswajit59590
            from Bhadreswar, West Bengal
            Jan 25, 2022
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            13th jan 1.10 pm ko mera 2000rupees ka transaction hua tha lekin wo transaction rejecte hogiya hai. Abhitak wo paisa nahi mila mera account main. Mobikwik koi response nahi de raha hai.. Plz help 😭🙏
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              G
              Girish Bhumkar
              Jan 24, 2022
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              I have added Rs.1000 from my SBI to my MOBIKwik account. And Rs.1000 is debited from my SBI account. But my MOBIKwik wallet balance showing Rs.0. Please refund my mony as soon s possible. My mobile no. is [protected]. My Email Id is [[protected]@gmail.com
              Mobikwik customer support has been notified about the posted complaint.
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                S
                Shameer_959
                Jan 24, 2022
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                I did a transaction today. Amount deducted from my bank account. And money is not credited in my mobikwik wallet. It's an important money for me to use for an emergency purpose. Please solve this issue immediately.
                Mobikwik customer support has been notified about the posted complaint.
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                  S
                  Solomon_Sahoo
                  from Bhubaneswar, Odisha
                  Jan 24, 2022
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                  Address: Bhubaneswar

                  On 25th December 2021, I made a transaction through Mobikwik which failed but my money got deducted and till today I haven't got that amount returned. After this transaction I haven't got any transaction ID from Mobikwik nor any invoice regarding this transaction. Isn't this a matter of fraud? Since that day I have been trying to contact customer support but alas they don't have any! In my app I can still see my failed transaction reflecting in red colour that's it. I hope that RBI and Consumer forum looks into this matter seriously as this Mobikwik is a super duper fraud and scam ewallet company that loots people in this way. I hope that I will get my hard earned money back.
                  Mobikwik customer support has been notified about the posted complaint.
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                    U
                    UtsavvvvRajput238
                    from Patna, Bihar
                    Jan 23, 2022
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                    I order from mobikwik on 23/01/2022
                    Amount of Rs177 was deducted from my bank account then also in mobikwik app transaction was failed and no transaction history shown neither my order was placed .. Mobikwik where did my money went then . Please resolve as soon as possible.Refund my 177 ruppes quickly.
                    Mobikwik customer support has been notified about the posted complaint.
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                      D
                      Depression
                      Jan 23, 2022
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                      Recently I’ve been trying crypto trading’s and the only method I prefer is MobiKwik because its easy and yesterday i was doing the payment of sum 20000inr and it deducted from my sbi account and it’s neither showing in coin dxc account nor in MobiKwik help met
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                        S
                        Sanniku
                        from Sahibganj, Jharkhand
                        Jan 23, 2022
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                        Address: Railways colonybhw

                        Very bad application MobiKwik
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                          A
                          ajaid
                          from REWA, Madhya Pradesh
                          Jan 23, 2022
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                          My name JAIDEEP MANU MOBILE NUMBER [protected]
                          Yesterday date 22/1/2022 i do rent payment 10000 through mobikwik from my axis bank credit card [protected] amount deduct and not credit in account [protected].
                          Mobikwik customer support has been notified about the posted complaint.
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                            N
                            nagaraj yadav
                            from Pune, Maharashtra
                            Jan 23, 2022
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                            Dear mobikwik, PG transaction from my debit card was deducted from my account but was not credited to merchant account. Please check the transaction and initiate the refund as soon as possible.

                            Also below are some screenshots of payments. Please look into it.
                            Mobikwik customer support has been notified about the posted complaint.
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                              K
                              Kushagrabedi
                              from Nagpur, Maharashtra
                              Jan 23, 2022
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                              Address: Nagpur

                              I am unable to add money in my CoinDCX wallet since yesterday morning. I am facing serious issues and can’t express my anger in words.
                              I want a solution to this problem as soon as possible. I want you to cancel all the pending payments and let me add money to my CoinDCX wallet from a fresh start. Please take this matter seriously and reach out to me as soon as possible.
                              I am facing losses and losing out on opportunities just because of this Mobikwik issue
                              Mobikwik customer support has been notified about the posted complaint.
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                                S
                                Shaileshpandeysp
                                Jan 23, 2022
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                                I have already paid my zip loan amount but my zip account is not working now there are showing payment via zip is down due to operational reason.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  S
                                  Shreyapourush
                                  from New delhi, Delhi
                                  Jan 23, 2022
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                                  Refund Id I got from merchant on 30th December : pay_IYDqa7bCrInNA9
                                  Still not received the amt in my bank account!
                                  MobiKwik is a scam and needs to be avoided at all costs.
                                  REFUND ME MY MONEY!!!
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    V
                                    Vishal Manju Losalka
                                    Jan 23, 2022
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                                    Address: Mobikwik
                                    Website: www.mobikwik.com

                                    First I have made hotel booking on goibibo whose payment was done by MobiKwik wallet & debit card, money was deducted from my bank account transaction was successful by your side but booking was not confirmed by you(#OrderId: 1ef27ffa11f35).
                                    After few minutes again I have done same booking which was successful.
                                    Please refund my first transaction money as soon as possible or else I will file a complaint against your company in consumer court.
                                    Mobikwik customer support has been notified about the posted complaint.
                                    I have made flight booking on goibibo whose payment was done by MobiKwik wallet, money was deducted from wallet transaction was successful but booking was not confirmed by goibibo(#OrderId: YMBK[protected]).
                                    Please refund money as soon as possible or else I will file a complaint against your company in consumer court.
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                                      U
                                      unni rocks
                                      Jan 23, 2022
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                                      My Mobikwik KYC updation fails everytime, when i contacted the mobikwik customer support they told me that my aadhar is already linked with some other mobikwik account and they can't do anything Upon this. And i promose that i haven't shared my aadhar with anyone, then how is this even possible, i am afraid now because if someone misusing my aadhar details.
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        Y
                                        yash0209
                                        from mirzapur, Uttar Pradesh
                                        Jan 22, 2022
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                                        Hi,

                                        This is to inform you that on 17/01/2022, Rs. 3053.10 was debited from my bank account which had to be credited to my Wazirx account for which mobikwik upi id was used by me. But the transaction failed and the money was not credited to my Wazirx account. So in that case full amount should be reverted back to my bank account, while the case is, it hasn't been. The transaction history doesn't show this failed transaction on mobikwik app. You need to work on that too. The help section is useless with automated bot with no email id or contact number for customer support.

                                        So kindly do the needful and refund the Rs. 3053.10 debited from my bank account urgently.

                                        Thanks and Regards
                                        Yash Goel
                                        Mobikwik customer support has been notified about the posted complaint.
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