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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 62

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N
nagaraj yadav
from Pune, Maharashtra
Jan 23, 2022
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Dear mobikwik, PG transaction from my debit card was deducted from my account but was not credited to merchant account. Please check the transaction and initiate the refund as soon as possible.

Also below are some screenshots of payments. Please look into it.
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    K
    Kushagrabedi
    from Nagpur, Maharashtra
    Jan 23, 2022
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    Address: Nagpur

    I am unable to add money in my CoinDCX wallet since yesterday morning. I am facing serious issues and can’t express my anger in words.
    I want a solution to this problem as soon as possible. I want you to cancel all the pending payments and let me add money to my CoinDCX wallet from a fresh start. Please take this matter seriously and reach out to me as soon as possible.
    I am facing losses and losing out on opportunities just because of this Mobikwik issue
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      S
      Shaileshpandeysp
      Jan 23, 2022
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      I have already paid my zip loan amount but my zip account is not working now there are showing payment via zip is down due to operational reason.
      Mobikwik customer support has been notified about the posted complaint.
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        S
        Shreyapourush
        from New delhi, Delhi
        Jan 23, 2022
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        Refund Id I got from merchant on 30th December : pay_IYDqa7bCrInNA9
        Still not received the amt in my bank account!
        MobiKwik is a scam and needs to be avoided at all costs.
        REFUND ME MY MONEY!!!
        Mobikwik customer support has been notified about the posted complaint.
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          V
          Vishal Manju Losalka
          Jan 23, 2022
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          Address: Mobikwik
          Website: www.mobikwik.com

          First I have made hotel booking on goibibo whose payment was done by MobiKwik wallet & debit card, money was deducted from my bank account transaction was successful by your side but booking was not confirmed by you(#OrderId: 1ef27ffa11f35).
          After few minutes again I have done same booking which was successful.
          Please refund my first transaction money as soon as possible or else I will file a complaint against your company in consumer court.
          +1 photos
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          I have made flight booking on goibibo whose payment was done by MobiKwik wallet, money was deducted from wallet transaction was successful but booking was not confirmed by goibibo(#OrderId: YMBK[protected]).
          Please refund money as soon as possible or else I will file a complaint against your company in consumer court.

          Payment was successful and deducted from my account but my booking was not confirmed. - Comment #4038769 - Image #0
          Payment was successful and deducted from my account but my booking was not confirmed. - Comment #4038769 - Image #1
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            U
            unni rocks
            Jan 23, 2022
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            My Mobikwik KYC updation fails everytime, when i contacted the mobikwik customer support they told me that my aadhar is already linked with some other mobikwik account and they can't do anything Upon this. And i promose that i haven't shared my aadhar with anyone, then how is this even possible, i am afraid now because if someone misusing my aadhar details.
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              Y
              yash0209
              from mirzapur, Uttar Pradesh
              Jan 22, 2022
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              Hi,

              This is to inform you that on 17/01/2022, Rs. 3053.10 was debited from my bank account which had to be credited to my Wazirx account for which mobikwik upi id was used by me. But the transaction failed and the money was not credited to my Wazirx account. So in that case full amount should be reverted back to my bank account, while the case is, it hasn't been. The transaction history doesn't show this failed transaction on mobikwik app. You need to work on that too. The help section is useless with automated bot with no email id or contact number for customer support.

              So kindly do the needful and refund the Rs. 3053.10 debited from my bank account urgently.

              Thanks and Regards
              Yash Goel
              Mobikwik customer support has been notified about the posted complaint.
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                S
                Saurabh00mandal
                from KOLKATA, West Bengal
                Jan 22, 2022
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                I was trying to add money into MobiKwik wallet using Gpay. The payment was successful from Gpay's end the amount was not added into the wallet.
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                  S
                  samkha89
                  from New Delhi, Delhi
                  Jan 22, 2022
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                  There was a failed transaction of Rs.8296.80 through my mobikwik account ([protected]) on 9 Jan 2022. The transaction is showing refund on 13 Jan 2022 but after a lapse of almost a week the same is yet not credited back to my card or wallet. However, the credit card company (HDFC) has informed that the transaction was processed successfully from my card on the basis of the instruction received from the merchant. Details of the transactions processed from the is also attached with the mail as screenshot of mail. It is requested to direct the mobikwik and hdfc bank (whoever is responsible for it) to refund the amount at the earliest please.
                  +2 photos
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                    V
                    Vshlkhatri
                    from Powai, Maharashtra
                    Jan 22, 2022
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                    As i was transferring amount from credit card to bank with convenience fee they added the amount into wallet. And now i am unable to transfer amount from wallet to bank. Mobikwik has done fraud with me. Please register a complaint and do needful.
                    Mobile no.- [protected]
                    Email id- [protected]@gmail.com
                    Order id- 16f6d6174f1b
                    Mobikwik customer support has been notified about the posted complaint.
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                      S
                      Satwik1734
                      from Cuttack, Odisha
                      Jan 22, 2022
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                      Address: Gurgaon
                      Website: www.mobikwik.com

                      I transferred 2600 rupees using phonepe UPI, the money was debited from my bank account but there is no sign of it in mobikwik wallet. Transaction I'd: T2201221113272503701298
                      +1 photos
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                      Jan 22, 2022
                      Updated by Satwik1734
                      Ticket number: 23413197
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                        S
                        shekhar shelke
                        from Pune, Maharashtra
                        Jan 22, 2022
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                        I am facing an issue where i was using mobikwik wallet to put an order at merchant website. The wallet was not having sufficient amount so i added the money via upi id and paid. The money got deducted from bank transaction id[protected] but it is not reflected in the mobikwik wallet history as well as the transaction with the merchant site is also failed. Upon checking with the bank ; bank confirmed that the money is with the Mobikwik. But that money is nowhere reflected on my account/profile.
                        Mobikwik customer support has been notified about the posted complaint.
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                          B
                          bhavikjshah2001
                          Jan 22, 2022
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                          One of my payment got refunded in my MobiKwik wallet ! Now that refund is shown as due. Company is expecting me to pay that amount which is already there. why is it even shows as used amount ?

                          [protected] is my contact details.
                          Mobikwik customer support has been notified about the posted complaint.
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                            J
                            Jabbark0143
                            Jan 22, 2022
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                            Mobikwik is fraud us, I don't take loan and no amount is due, but my cibil report show incred financial service take loan, and 3 months dues .Mobikwik is my cibil score is decrease without take any loan. And iam also complain mobikwik customer service in 70 days ago no one response my complain, please help
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                              A
                              avnishkumar@145
                              from Noida, Uttar Pradesh
                              Jan 22, 2022
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                              Address: gugram

                              I have taken a loan from mobikwik zip pay later, because of my financial situation which is not good right now because covid lockdown i am unable to pay the loan amount. The recovery agent called me every day i asked him to give me some time but he is blackmailing me that he is going to call all people from my contact list and spoil my reputation and visit my home so please just provide time till february 29 i will pay whole amount
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                                S
                                Shailendrarao2018
                                from Bengaluru, Karnataka
                                Jan 21, 2022
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                                On 13th i did two add money 1k and 2k in that 1k was success and 2k was not but i didn't get my refund back. They are not giving my money back nor responding to my query. Attached bank statement and wallet statement of 13 th Jan
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                                  R
                                  rishu_31
                                  Jan 20, 2022
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                                  Today, while making my Zomato payment I opted for Mobikwik as it was showing 500 balance (which is surprising because I never had any balance in Mobikwik wallet). Once I paid the bill, I went on the Mobikwik app and found that they have automatically updated ZIP service (without my permission). Apart from the that, I found that in their billing, they have added Zomato bill amount (which I paid) and Activation fee of 99 (which I am not interested in paying as I didnt choose the service)
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    M
                                    Mani7h7007
                                    from Surat, Gujarat
                                    Jan 20, 2022
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                                    Address: Surat

                                    I Purchased One Item on Myntra Through Mobikwik on 12/12/2021, I cancelled That Order On Same day, Myntra Had refunded my amount on next day And Give Bank Reference too, But after 1 month wait also i didn't get the refunds, so i raise the complain in help section of Mobikwik on 10/1/2022, today the complain which i raised still its showing in process, I call customer care several Times for this issue but they all Say wait we are working for your complain i asked them how much Time it will take ? they told me that we don't know . when i get My Amount Back I want My money back.

                                    Regards,
                                    Manish Sharma
                                    +4 photos
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Jan 20, 2022
                                    Updated by Mani7h7007
                                    Myntra Had initiate my amount on next day And Give Bank Reference too, But after 1 month wait also i didn't get the refunds, so i raise the complain in help section of Mobikwik on 10/1/2022, today the complain which i raised still its showing in process, I call customer care several Times for this issue but they all Say wait we are working for your complain i asked them how much Time i
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                                      A
                                      ankitasv09
                                      from Etawah, Uttar Pradesh
                                      Jan 19, 2022
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                                      Dear sir, I have transferred the amount rs 476 from the MobiKwik wallet to the wrong account No. So, please refund this amount to my MobiKwik account number [protected] or could you please try to contact that person.

                                      Order no :- 5d5ec0d94db53

                                      So, kindly help me by refunding my money.
                                      thank you.

                                      Ankita Singh
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                                        R
                                        Ravikumarg6077
                                        from Bengaluru, Karnataka
                                        Jan 19, 2022
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                                        Resolved

                                        Address: One Mobikwik system ltd gurgoan

                                        My EMI on mobikwik loan a/c no is [protected]A ( INCRED Financel service lone id LXBNG[protected] at that time I maintain bank balance nearly More than the EMI AMOUNT from the starting of the month but the emi amount is not debited in my account so I am waiting till evening with out removing cash in my Bank Account, so I finally decided to pay through incred Financel website itself so I pay my emi through website.and done the transaction have a payment of INR 5356.00 with txn ID TXN[protected]BD at[protected]:01.

                                        but In mobikwik app it shows my emi overdue q( EMI Amount + Some Extra Charges ), at that time I paiyed first and then I called customer care number for many times to this issue but no use
                                        Jan 19, 2022
                                        Complaint marked as Resolved 
                                        .
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Jan 19, 2022
                                        Updated by Ravikumarg6077
                                        Protect my mobile number and email I'd
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