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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 63

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S
Saurabh00mandal
from KOLKATA, West Bengal
Jan 22, 2022
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I was trying to add money into MobiKwik wallet using Gpay. The payment was successful from Gpay's end the amount was not added into the wallet.
Mobikwik customer support has been notified about the posted complaint.
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    S
    samkha89
    from New Delhi, Delhi
    Jan 22, 2022
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    There was a failed transaction of Rs.8296.80 through my mobikwik account ([protected]) on 9 Jan 2022. The transaction is showing refund on 13 Jan 2022 but after a lapse of almost a week the same is yet not credited back to my card or wallet. However, the credit card company (HDFC) has informed that the transaction was processed successfully from my card on the basis of the instruction received from the merchant. Details of the transactions processed from the is also attached with the mail as screenshot of mail. It is requested to direct the mobikwik and hdfc bank (whoever is responsible for it) to refund the amount at the earliest please.
    Mobikwik customer support has been notified about the posted complaint.
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      V
      Vshlkhatri
      from Powai, Maharashtra
      Jan 22, 2022
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      As i was transferring amount from credit card to bank with convenience fee they added the amount into wallet. And now i am unable to transfer amount from wallet to bank. Mobikwik has done fraud with me. Please register a complaint and do needful.
      Mobile no.- [protected]
      Email id- [protected]@gmail.com
      Order id- 16f6d6174f1b
      Mobikwik customer support has been notified about the posted complaint.
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        S
        Satwik1734
        from Cuttack, Odisha
        Jan 22, 2022
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        Address: Gurgaon
        Website: www.mobikwik.com

        I transferred 2600 rupees using phonepe UPI, the money was debited from my bank account but there is no sign of it in mobikwik wallet. Transaction I'd: T2201221113272503701298
        Mobikwik customer support has been notified about the posted complaint.
        Jan 22, 2022
        Updated by Satwik1734         Ticket number: 23413197
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          S
          shekhar shelke
          from Pune, Maharashtra
          Jan 22, 2022
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          I am facing an issue where i was using mobikwik wallet to put an order at merchant website. The wallet was not having sufficient amount so i added the money via upi id and paid. The money got deducted from bank transaction id[protected] but it is not reflected in the mobikwik wallet history as well as the transaction with the merchant site is also failed. Upon checking with the bank ; bank confirmed that the money is with the Mobikwik. But that money is nowhere reflected on my account/profile.
          Mobikwik customer support has been notified about the posted complaint.
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            B
            bhavikjshah2001
            Jan 22, 2022
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            One of my payment got refunded in my MobiKwik wallet ! Now that refund is shown as due. Company is expecting me to pay that amount which is already there. why is it even shows as used amount ?

            [protected] is my contact details.
            Mobikwik customer support has been notified about the posted complaint.
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              J
              Jabbark0143
              Jan 22, 2022
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              Mobikwik is fraud us, I don't take loan and no amount is due, but my cibil report show incred financial service take loan, and 3 months dues .Mobikwik is my cibil score is decrease without take any loan. And iam also complain mobikwik customer service in 70 days ago no one response my complain, please help
              Mobikwik customer support has been notified about the posted complaint.
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                A
                avnishkumar@145
                from Noida, Uttar Pradesh
                Jan 22, 2022
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                Address: gugram

                I have taken a loan from mobikwik zip pay later, because of my financial situation which is not good right now because covid lockdown i am unable to pay the loan amount. The recovery agent called me every day i asked him to give me some time but he is blackmailing me that he is going to call all people from my contact list and spoil my reputation and visit my home so please just provide time till february 29 i will pay whole amount
                Mobikwik customer support has been notified about the posted complaint.
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                  S
                  Shailendrarao2018
                  from Bengaluru, Karnataka
                  Jan 21, 2022
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                  On 13th i did two add money 1k and 2k in that 1k was success and 2k was not but i didn't get my refund back. They are not giving my money back nor responding to my query. Attached bank statement and wallet statement of 13 th Jan
                  Mobikwik customer support has been notified about the posted complaint.
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                    R
                    rishu_31
                    Jan 20, 2022
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                    Today, while making my Zomato payment I opted for Mobikwik as it was showing 500 balance (which is surprising because I never had any balance in Mobikwik wallet). Once I paid the bill, I went on the Mobikwik app and found that they have automatically updated ZIP service (without my permission). Apart from the that, I found that in their billing, they have added Zomato bill amount (which I paid) and Activation fee of 99 (which I am not interested in paying as I didnt choose the service)
                    Mobikwik customer support has been notified about the posted complaint.
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                      M
                      Mani7h7007
                      from Surat, Gujarat
                      Jan 20, 2022
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                      Address: Surat

                      I Purchased One Item on Myntra Through Mobikwik on 12/12/2021, I cancelled That Order On Same day, Myntra Had refunded my amount on next day And Give Bank Reference too, But after 1 month wait also i didn't get the refunds, so i raise the complain in help section of Mobikwik on 10/1/2022, today the complain which i raised still its showing in process, I call customer care several Times for this issue but they all Say wait we are working for your complain i asked them how much Time it will take ? they told me that we don't know . when i get My Amount Back I want My money back.

                      Regards,
                      Manish Sharma
                      Mobikwik customer support has been notified about the posted complaint.
                      Jan 20, 2022
                      Updated by Mani7h7007                       Myntra Had initiate my amount on next day And Give Bank Reference too, But after 1 month wait also i didn't get the refunds, so i raise the complain in help section of Mobikwik on 10/1/2022, today the complain which i raised still its showing in process, I call customer care several Times for this issue but they all Say wait we are working for your complain i asked them how much Time i
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                        A
                        ankitasv09
                        from Etawah, Uttar Pradesh
                        Jan 19, 2022
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                        Dear sir, I have transferred the amount rs 476 from the MobiKwik wallet to the wrong account No. So, please refund this amount to my MobiKwik account number [protected] or could you please try to contact that person.

                        Order no :- 5d5ec0d94db53

                        So, kindly help me by refunding my money.
                        thank you.

                        Ankita Singh
                        Mobikwik customer support has been notified about the posted complaint.
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                          R
                          Ravikumarg6077
                          from Bengaluru, Karnataka
                          Jan 19, 2022
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                          Resolved

                          Address: One Mobikwik system ltd gurgoan

                          My EMI on mobikwik loan a/c no is [protected]A ( INCRED Financel service lone id LXBNG[protected] at that time I maintain bank balance nearly More than the EMI AMOUNT from the starting of the month but the emi amount is not debited in my account so I am waiting till evening with out removing cash in my Bank Account, so I finally decided to pay through incred Financel website itself so I pay my emi through website.and done the transaction have a payment of INR 5356.00 with txn ID TXN[protected]BD at[protected]:01.

                          but In mobikwik app it shows my emi overdue q( EMI Amount + Some Extra Charges ), at that time I paiyed first and then I called customer care number for many times to this issue but no use
                          Jan 19, 2022
                          Complaint marked as Resolved 
                          .
                          Mobikwik customer support has been notified about the posted complaint.
                          Jan 19, 2022
                          Updated by Ravikumarg6077                           Protect my mobile number and email I'd
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                            N
                            Nihar Khaklari
                            Jan 19, 2022
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                            I have done a transaction of Rs.29, 500 on 04/01/2022 to send some inr to wazirx. While the payment method was mobikwik (upi) the money got debitted from my sbi but the trqnsaction at wazirx failed so now wazirx has given me assuarance that they didnt get the money and in my mobikwik app or statement of the wallet.
                            Hence i need refund i have all the proof that mobikwik has recieved the money that they failed to send the money to wazirx and now they wont even refund me .
                            I tried their twitter support but no response.
                            Please help me
                            Mobikwik customer support has been notified about the posted complaint.
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                              Y
                              YOGIN PARMAR
                              Jan 18, 2022
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                              Everytime I try to complete my KYC, the mobikwik app is showing that my adhaar number is already linked with some "other mobikwik account". What thev hell ! How is it even possible. I have never used mobikwik before so where is the question that my adhaar is linked with any other mobikwik account.
                              But here I doubt that my adhaar number may get misused by this so called "other mobikwik account " which seems to be created by mobikwik company just to fool you.
                              Please unlink my adhaar number from this unknown "other mobikwik
                              Mobikwik customer support has been notified about the posted complaint.
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                                S
                                SunilNaidu
                                from Mumbai, Maharashtra
                                Jan 18, 2022
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                                I Already Paid My Bills In Month of August 2021 Customer Service Telling Me They Never Recieved Any Payment On That Day And I Get 4 to 5 Calls And Massage Everyday I Have A Transaction Proof Of My Payment...
                                Mobikwik customer support has been notified about the posted complaint.
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                                  B
                                  BE ADVENTURES
                                  from Bengaluru, Karnataka
                                  Jan 18, 2022
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                                  I added 2000 in mobikwik but by accidentally i purchased gold from mobikwik and then I wanted to sell on the same day but it asked me to wait for 24 hours and then I did the same later when i placed for selling option it was showing 936 will be credited for selling anyhow I placed then the order is showing pending on side on the other side it is showing loss of 1000 in menu section of gold section I want my money to be credited my mobikwik wallet I'd is [protected]@nocash.mobikwik.com
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    S
                                    Sunny volvoikar
                                    from Vasco da Gama, Goa
                                    Jan 17, 2022
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                                    Money got debited without placing order on myntra
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Jan 17, 2022
                                    Updated by Sunny volvoikar                                     Please refund my money
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                                      A
                                      Alina Lia
                                      Jan 16, 2022
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                                      It was mentioned that if I pay via mobikwik for Ajio shopping site I will get Rs 500 cashback and thus I did the same. I made the payment through mobikwik but received no cashback and it had been more than 15 days, So, i request you to please help me get my cashback.
                                      Thank You
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        K
                                        Kmzz
                                        from NAMBOL, Manipur
                                        Jan 16, 2022
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                                        Rs 10370 was deducted from credit card but not received in bank account please refund it
                                        Mobikwik customer support has been notified about the posted complaint.
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