Mobikwik Complaints & Reviews

On 24/12/2021 I was depositing money to my WazirX wallet using mobikwik as a payment gateway, my money debited from my account but not credited to my mobikwik wallet through which I would have added to WazirX. I waited for 7 days for refund but didn't received any. Please look into the matter.

Dear Team, I transferred Rs. 10102.83 on 31 Dec, 2021 using Mobikwik UPI to my CoinDCX wallet. My CoinDCX wallet didn't received any money and even in Mobikwik its showing as unsucessfull transaction. But my money got deducted from my bank account and is still not reverted to my bank account. My bank says transaction was successfull from their end. Please help me with getting my money back.

I am attaching all the relevant screenshots with reference to my transaction.
1. Screenshot of invoice from Mobikwik
2. Screenshot o[censored]nsuccessfull transaction at mobikwik
3. Screenshot of successfull deduction of amount from Bank account

I paid my pay later payment before due date .. but i m trying to use pay later but its showing technical issue for payment . from last 3 days...please slove as soon as possible

Zip re payment done but services have been disabled. They said their server are down due to operational issues. Ridiculous service. They kept calling me everyday to clear my dues and then use the funds again and they just disabled it

I was adding money 1779.96rs in mobikwik wallet, transaction was failed but money was deducted from bank account but not added in wallet, when i checked in mobikwik wallet it is showing transaction was successful, but in wallet it is not added yet and when i am clicking on transaction history of 1779.96rs it is saying "invoice is not available for this transaction ".
i also complained on mobikwik but it's been more than 48hrs still no response from them

I have done a transaction on 30th dec 2021 Of rs 1670 through mobikwik wallet to 1 mg tech. I have applied a cashback coupon of 1MGMOBI but i havenot recieved my cashback yet the company making fool .

Hello Team,
I am contacting mobiwik team since a month now no response there was fraudulent activity of amount a 2700 approx has been devoted and then after sending online fraud msg my account has been disabled still I am getting messaging to repay the amount and being charged penalty when it’s not my fault. Second thing I have made electric Bill payment in last two month of Rs.2825 and Rs.1259 through mobiwik for which I have made the zip Bill payment although amount is still due in my electric Bill.

While adding money to mobikwik wallet, from bank account, the money got deducted from the account, but not added to wallet. Now i need refund back to bank account. Please help me out.

I wish to use my mobikwik wallet which was unused from long time now my user show disabled I don't know why please help me retrieve my account back.

my contact details : [protected]
do not remember the incident date as is been not used for very long time.

I did repayment for the amount generated in pay later of mobikwik but it is not showing anywhere my transaction. Money has been debited from my account. Their customer care service is not responding either. They also have disabled wallet to bank money transfer.
Please help with the problem.

I did a fund transfer to wazirx through mobikwik but wazirx send me a message stating transfer failed but on the other hand MobiKwik says fund has been transferred successfully from their end but if wazirx didn't received then fund should be returned to your bank within 24 hrs. It has been more than 7 days now but no one knows where my fund is. I trusted mobikwik for this transaction since I am using this wallet since long time. This is high time to give up their services if they don't transfer my money.

This is Ravi Kumar Mishra, I facing problem from mobikwik apps . Mobikwik apps not refunded my money which is initiated from Myntra on 26 November 2021. I have shopped some item from Myntra and paid online mode Through mobikwik apps but I returned that product. Then Myntra refunded Money but I don't get my money till now. I have raised issue in mobikwik apps and calling more then 20 times but still my problem not solve . and I share my bank statement with mobikwik apps. Therefore I complaint against mobikwik apps because it is not refunded my money till 5 nov2022.

I have got 2 refunds from ajio but only received 1 refund and it is almost more than 1 week gone but no refund is done yet.

This is to inform you that I had trying to call MobiKwik customer care but no response for the same.Some Time after amount deduct consistently from my zip balance with the amount of 30000

My zip pay later is currently down for technically reason please resolve it as soon as possible I am in very urgent and emergency...

Rs.975.40 was paid thru A/C of canara bank on[protected]:28:15 to MobiKwik wallet, UPI Ref[protected]. the money got deducted but the money was not listed in the wallet. Disappointed

Sir,

Kindly Mobikwik Account disable Last one Year Befour Still Date Not Responding Mobikwk Customer Care More Then Time Visit Not Responding
Kindly Request Unblock My Account [protected]

I have book irctc ticket on 28 Dec. But ticket not book amount debited the amount via internet banking.
Attachment for transaction details.

Due to mis - selling by Mobikwik I lost My 14000, Mobikwik offering credit card to bank transfer by 1% charge, when I avail this they hold my money at mobikwik wallet instead of my linked bank account, later I got a call from person claim from mobikwik, send me an sms only from Mobikwik source and told me to share the OTP, I share otp and lost my money.

Tell me for mis-selling what step mobikwik will take.
If scammer can easily using mobikwik platform for sending sms then how secure is mobikwik for any kind of online transaction.

Fraud details
Created At[protected]:25:35
Transaction Id [protected]
Narration: Paid to PayU- Ecommerce
Type: Merchant Payment
Amount: 14, 000

If any fraud merchant register with you, do you have any process for verification? if you are not maintaining any verified merchant data, then what is your responsibility regarding customer?

LASTLY CAN I GET BACK MY STOLEN AMOUNT?

Koushik Biswas
[protected]
[protected]@gmail.com

Sir i sent a payment request from mobikwik to my paytm account then i transferred money from my paytm account to mobikwik wallet and money got deducted from my account but not reached in mobikwik wallet
please help