Mobikwik Complaints & Reviews

This is to inform you that I had trying to call MobiKwik customer care but no response for the same.Some Time after amount deduct consistently from my zip balance with the amount of 30000

My zip pay later is currently down for technically reason please resolve it as soon as possible I am in very urgent and emergency...

Rs.975.40 was paid thru A/C of canara bank on[protected]:28:15 to MobiKwik wallet, UPI Ref[protected]. the money got deducted but the money was not listed in the wallet. Disappointed

Sir,

Kindly Mobikwik Account disable Last one Year Befour Still Date Not Responding Mobikwk Customer Care More Then Time Visit Not Responding
Kindly Request Unblock My Account [protected]

I have book irctc ticket on 28 Dec. But ticket not book amount debited the amount via internet banking.
Attachment for transaction details.

Due to mis - selling by Mobikwik I lost My 14000, Mobikwik offering credit card to bank transfer by 1% charge, when I avail this they hold my money at mobikwik wallet instead of my linked bank account, later I got a call from person claim from mobikwik, send me an sms only from Mobikwik source and told me to share the OTP, I share otp and lost my money.

Tell me for mis-selling what step mobikwik will take.
If scammer can easily using mobikwik platform for sending sms then how secure is mobikwik for any kind of online transaction.

Fraud details
Created At[protected]:25:35
Transaction Id [protected]
Narration: Paid to PayU- Ecommerce
Type: Merchant Payment
Amount: 14, 000

If any fraud merchant register with you, do you have any process for verification? if you are not maintaining any verified merchant data, then what is your responsibility regarding customer?

LASTLY CAN I GET BACK MY STOLEN AMOUNT?

Koushik Biswas
[protected]
[protected]@gmail.com

Sir i sent a payment request from mobikwik to my paytm account then i transferred money from my paytm account to mobikwik wallet and money got deducted from my account but not reached in mobikwik wallet
please help

Hi,

On 24th December I tried to add 1000 to coinDcx via Mobikwik. Money got deducted but not credited to coinDcx.

On 28th December coinDcx rejected my deposit and I am yet to receive refund.

In mobikwik it won't even show the transaction in the history.

Kindly help.

Hey mobikwik i am doing card to bank transfer on 9.32 PM 2nd january 2022 Rs. 2499.47
Amount deducted in my card but not transfer in my bank account & the transaction showing fail and also the fail transaction not showing in mobikwik history .
I m raise a complain in mobikwik application but they do not solve the issue . after 2 days they told me complain has been resolved .
So resolve my problem as soon as possible otherwise i will complain NCH about your company

I have already paid my dues in this difficulty situation but he not active zip balance for use, why ? This not fare sir .Please solve it for poor people who used it for difficulties time.

My was debited Fraud the mobikwik company name and lalu singh doing this please return my money I am humble request to you.

I paid my bills in time, on this month my bill generated on 1st January 2022 and i paid my bill on 2nd of jan 2022, after the payment im unable to use the zip wallet Money its showing error like "technical issue", i paid the bill with the money that one i kept it to pay for hospital bill. I need to borrow money pls im requesting you to resolve the issue by today itself pls, i need to pay hospital bills. Im genuine customer for mobikwik i...

I have paid my all dues. But mobikwik zip pay not working.

I had purchased a mobile from Redmi's website for Rs 12499 on 12th December 2020 Order ID[protected] and that mobile got canceled and after that I got a refund from Redmi's side on 12th December 2020 but I did the payment from Mobikwik and till date Mobikwik's No payment came from my side and four to five times i also called mobikwik but they have not refunded the refund yet today its been 24- 25 days but still my money is not credited to my account
I request the Reserve Bank of India to help me immediately to return my money

.
Dear Team,

Still no resolution found and I am regularly receiving massage for ZIP payment not done. I had pay on dated[protected] but till date payment not update at your end so please check rectify same on priority basis.

Complaint- Loan a/c no -[protected]A
Every msg frustrating.

Money deducted from bank account through mobikwik upi I'd but not credit in other account

I tried to add 4900 in Coindcx wallet in[protected]. Money got deducted from my account but it is not added in INR wallet of CoinDCX app. I used Mobikwik UPI for transaction. Please help me.

I had ordered a blazer of Rs. 3780 on 03/12/2021 from Myntra (Order Id-#1190405 [protected]) and payment was done through Mobikwik wallet. I have cancelled the order on same date i.e. 03/12/2021. But I have not got any refund from mobikwik till now. Whenever I call the mobikwik customer care, they refuse me that they have not got the refund from myntra, however myntra's customer care has given me the screenshot of the refund details and even sent me the bank reference number of the refund transactions which is P58LL3A4614GEY0000000Z7.
I am also attaching all the screen shots of the transactions.
Also I want to clear that there was one more order of 3 items from Myntra of Rs.7481 which was also done from Mobikwik Wallet. Due to return of 2 items, I have got refund of those 2 items(Rs3203 and Rs.1979). But Mobikwik customer care is confusing me with the refund of Rs 1979 for the above order(Rs.3780), saying that they have partially refunded me and rest will come after a week which ends today i.e. 01/01/2022. Also they have put the order id of Rs 3780 in the details of refund of Rs. 1979 to confuse me further.
Please resolve my issue as soon as possible.

I paid Rs 4900 using Mobikwik UPI. Money was deducted from my account but it is not getting reflected in INR wallet of CoinDCX app. I did this on[protected]. Still I haven't got any update about money. Please help me.

Hi there, I have made a payment of 111.3 to the mobikwik wallet from my debit card but the Money is not gets added to the mobikwik wallet as they are showing the transaction is successful .solve this issue as soon as possible