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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 67

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H
harish memane
Dec 31, 2021
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Address: gurgaon

Dear Customer, INR 25, 806.00 is debited on ICICI Bank Credit Card XX7009 on 29-Dec-21. Info: ONE MOBIWIK SYS. Available Limit: INR 3, 324.00. Call on 18002662 for dispute or SMS BLOCK 7009 to [protected].
Mobikwik customer support has been notified about the posted complaint.
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    A
    Arvind Dada Bhandare
    Dec 31, 2021
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    Address: Pune

    Money payments refund
    +1 photos
    Mobikwik customer support has been notified about the posted complaint.
    Dec 31, 2021
    Updated by Arvind Dada Bhandare     Money payments refund

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      S
      ShashikantAarya
      Dec 31, 2021
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      My mobikwik account was hacked by fraud on 28Dec 2021 by fraud
      He called me and claimed that he is from mobikwik and asked for to otp to close my past issues with mobikwik
      I shared the otp and get hacked by them(fraud)
      Plz help me to recover my account to me and delete my account from frauds phone/system
      I lost my money around INR 11500
      They cloned my mobikwik account
      And they can be still using my mobikwik account
      I am deeply concerned for future fraud transactions
      Plz reverify my mobikwik account
      And enable my account on my phone which is now disabled
      Plz help me recover my money and my mobikwik wallet account
      Plz help
      Mobikwik customer support has been notified about the posted complaint.
      Dec 31, 2021
      Updated by ShashikantAarya       My Name-Ganga Kumar
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        S
        Sāḡǟṝ Kodgirwar
        Dec 30, 2021
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        Address: gurgaon

        Name:-Jyoti Anil Sadan
        SBI AC:-[protected]
        Card No:-[protected]
        Date of Fraud:-27/11/2021
        1, 06, 173 has been debited from my Account on 27/11/2021 but i haven't purchased/buy anything through mobikwik and money has been debited by one mobiwik system pvt gurgaon. Please kindly check and investigate how and whom did the fraud transaction from my account and reqesting you to return my money to my account as soon as possible.
        +1 photos
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          S
          SHADAAN Akhter
          Dec 30, 2021
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          I have done a money transfer through my wallet to my bank account and it has been a day and the money has neither reached the bank or came back in my mobikwik wallet it is showing pending. I can't complain though your helpline number because it always shows that they all are busy.. now where is it it was an important payment i have to do with it.. please take some action
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            S
            sumit143143
            from Ahmedabad, Gujarat
            Dec 29, 2021
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            I transfer money from my bank account to mobikwik .
            I was adding fund in WAZIX APP.
            But it's not showing in history and also not showing up in mobikwik accounts.

            [protected]@okaxis is my upi I'd .

            I transfer money but not showing in history.

            I attached the photo of transection ID for your reference.
            +1 photos
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              R
              Rahul Wadichar
              Dec 29, 2021
              Resolved
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              Resolved

              I make trasaction on 17dec 2021 On coindcx Money debited From my account Bt the Trasaction Rejected from coindcx. I contact to merchant they said Trasactiom decline from Mobikwik and money will Refunded 7-10 days. Bt Till Money not Refunded Mobikwik also Not Showing invoice of Trasaction i contact both Bt No One is serious about my money
              +1 photos
              Dec 29, 2021
              Complaint marked as Resolved 
              No Email no call From Mobikwik. I make complaint in App Bt that's not helpful. They Are saying they Are Working Bt not A Single action has been taken By them. They Are just Giving Time.
              Mobikwik customer support has been notified about the posted complaint.
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                N
                Nisha28793
                Dec 29, 2021
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                Dear sir/madam,
                This is Nishanth on 27th I made payment to my wazirx account through mobikwik payment gateway still now its not credited and not reversed to my account kindly refund it to my account.

                Name : Nishanth kumar
                Mobile number : [protected]
                Amount : Rs.2291.86
                Ref number :[protected]
                Your VPA : [protected]@icici
                Debited date : 27/12/2021
                Mobikwik customer support has been notified about the posted complaint.
                Dec 31, 2021
                Updated by Nisha28793                 No one responded as of now refund not came going to complaint in ombudsman
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                  P
                  Protim1234
                  from Kulpi, West Bengal
                  Dec 29, 2021
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                  My account is disabled to unblock my account. My account is linked to [protected] this number. Please solve the problem.
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                    J
                    Javeed7726
                    Dec 28, 2021
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                    Address: Qayyum plot mafco road Nanded

                    Mohammed Haroon Case no CS/03219
                    NET. Mjpjay Code mir22
                    My Fanans problem low
                    Doctor is plan Lu-177 Dotatate PRRT is
                    Not Expect mjpjay sceem in Tata Memorial Hospital in mumbai
                    Request is Me Help

                    Thanks 👍
                    Mobikwik customer support has been notified about the posted complaint.
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                      C
                      chintamanicv7
                      from Mumbai, Maharashtra
                      Dec 28, 2021
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                      Website: www.mobikwik.com/contact

                      Hi Team,

                      Om 3rd Dec 2021, Fraud happen in my mobikwik account - ending with 0236, i got 16 times redeem code of Google Playstore Rs:- 1500 each + one code for Rs:- 120.

                      I raised my complaint but no positive response from customer care

                      I want my money REFUND IMMEDIATELY.

                      Thanks
                      Chintamani
                      Mobikwik customer support has been notified about the posted complaint.
                      Dec 28, 2021
                      Updated by chintamanicv7                       My account HACK security breach happened on 3rd Dec 2021, raised complaint but no response from customer care people.

                      Requesting you please do needful on this request raised please...
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                        D
                        [email protected]
                        Dec 28, 2021
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                        I have added funds through mobikwik upi amount credited to mobikwik succesfully but not reached to merchant site then where did my money went, it has been more than 1 month still i did not got my refund money.help me
                        +1 photos
                        Mobikwik customer support has been notified about the posted complaint.
                        Dec 28, 2021
                        Updated by [email protected]                         Check this transaction details

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                          B
                          bigchief
                          from Chittoor, Andhra Pradesh
                          Dec 28, 2021
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                          Address: 5th floor HUDA CITY CENTRE SECTOR 29 GURUGRAM HARYANA
                          Website: mobikwik

                          I have purchased LG WASHING MACHINE FOR RS27490/- FROM RELIANCE DIGITAL STORE ON 10/12/2021 THRU MOBIKWIK WALLET ORDER NO WMBK[protected] .As per their offer which is now current I should have got back Rs400/- as cash back .The same has not been recd . I have raised a complaint no 22545953 in their website & there is no favourable response . My efforts to get issue resolved thru customer care no[protected] has not fructified as they are not able to connect me to the concerned person as the CALL VOLUMES ARE VERY HIGH.
                          Mobikwik customer support has been notified about the posted complaint.
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                            A
                            Asluhere
                            Dec 28, 2021
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                            I made a transaction of 1000 rupees to a merchant, during transaction firstly money got deducted from mobiwik wallet and then it showed something went wrong and the merchant didn’t received my money
                            In MobiKwik transaction history it shows no invoice for this transaction
                            Now i want my money back and why MobiKwik shows no invoice for this transaction
                            +1 photos
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                              B
                              bibhuti bhusan nayak
                              Dec 28, 2021
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                              Address: Mumbai,India

                              I have transferred money to bill of medicine using mobikwik on dt.1.12.2021, but the transaction is failed.but in the app it is showing success, but not able to generate invoice.After several contact to customer care no, they always experience large volume everyday and every movement.After contact through Facebook messanger, they asked for account statement, i have submitted the same several time, But after 28 days the money is not credit.Transaction Id: 22cf1e23ec672/ dt.01.12.2021 amount Rs.2428.46
                              Mobikwik customer support has been notified about the posted complaint.
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                                T
                                Tejasvi2000
                                from Gwalior, Madhya Pradesh
                                Dec 27, 2021
                                Resolved
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                                Resolved

                                I made a payment to L51202_Myntra Designs Pvt Ltd (order ID-[protected]), the payment was not received but the amount was deducted from my bank account. I made a complaint to MobiKwik and they generated a ticket ID 22586681, Its been more than a week now, I have made so many calls to mobikwik they are taking any calls and they are not even replying in the help and support section in their app.
                                I am so tired making calls every hour to mobikwik and waiting for their reply. Mobikwik doesnt understand that people have other important stuff to do instead of just calling to their customer care no. I am highly disappointed with their service.
                                Jan 8, 2022
                                Complaint marked as Resolved 
                                The amount is refunded
                                Mobikwik customer support has been notified about the posted complaint.
                                Dec 27, 2021
                                Updated by Tejasvi2000                                 The customer care not attending calls.
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                                  S
                                  ShashikantAarya
                                  Dec 27, 2021
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                                  Resolved

                                  My transaction from mobikwik wallet to coindcx (Neblio technologies Pvt LTD) has failed but money deducted from my mobikwik wallet
                                  I want my money back
                                  Money should be refunded to my mobikwik wallet
                                  Plz resolve my issue
                                  Help me
                                  Name-Ganga Kumar
                                  Mobile No.-[protected]
                                  Transaction Amount:9107.21
                                  Transaction date:24 Dec 2021
                                  Dec 30, 2021
                                  Complaint marked as Resolved 
                                  Resolved but scam happen to me My privacy has been leaked somehow
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Dec 27, 2021
                                  Updated by ShashikantAarya                                   Here are the details of transaction
                                  2 Screenshots

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                                    J
                                    Jabbark0143
                                    Dec 27, 2021
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                                    Iam complain against mobikwik zip account. Iam already closed my mobikwik zip account, complain my closed all loan amount in my account and I don't know why mobikwik borrow loan amount in my account, mobikwik team fraud us and my cibil score is down. 45 days complete but mobikwik team not solve my problem.
                                    My english is not good but I hope mobikwik team is understand my writing.
                                    My email id [protected]@gmail.com
                                    My registration number is [protected]
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      J
                                      Jabbark0143
                                      Dec 27, 2021
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                                      Hello, iam complain against mobikwik zip account. Iam already closed my mobikwik zip account, complain my closed all loan amount in my account and I don't know why mobikwik borrow loan amount in my account, mobikwik team fraud us and my cibil score is down. 45 days complete but mobikwik team not solve my problem.
                                      My english is not good but I hope mobikwik team is understand my writing.
                                      My email id [protected]@gmail.com
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        D
                                        divyesh16
                                        from Bhavnagar, Gujarat
                                        Dec 27, 2021
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                                        Refund of failed transaction - order ID 404906050562

                                        Respected sir,

                                        I had made a payment of Rs. 1127.50/- on 1/12/21 using Mobikwik Blue American Card but the transaction failed and the amount was deducted.
                                        This transaction was shown successful so I contacted to the merchant but they had already informed me that transaction is failed.

                                        So I rise a complaint on 2/12/21 using Ticket ID 22283137 and they inform me that refund is credited in 7-10 working days...
                                        +5 photos
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