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Mobikwik Complaints & Reviews

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Last updated Oct 5, 2022
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Mobikwik reviews & complaints page 8

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I paid for a myntra order through my mobikwik wallet and then had to return it. Myntra has sent me ARN number for the refund transaction but it is not showing in my bank account nor in mobikwik wallet...
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I shop on myntra and pay through mobikwik wallet, I return the item and my refund initiated but I'm not get money neither wallet....
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I have added 20000 to mobikwik wallet but uts showing zero balance. My registrd number is [protected]
Mobikwik customer support has been notified about the posted complaint.
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    Myntra initiated a refund to my original payment method which is mobikwik and the money didn't come to me and mobikwik doesn't have any options to check status or anything regarding refund money and they don't have any proper customer services or anything to provide customers with information please any one help me with this issue...
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Mobikwik — I'm complaining about Money not Refunded in Mobikwik Zip Account

    I purchased 2 items from Myntra, A shirt and A jeans for Rs 1452/- out of which my Jeans costed Rs 753/-
    The whole amount of Rs 1452/- was paid through MobiKwik Zip Facility.
    After receiving the products I returned my Jeans worth Rs 753/- and Myntra successfully processed my refund with Bank Reference no[protected] but this amount never reflected in my Mobikwik Zip Wallet or Normal Mobikwik Wallet. It has been more than 10...
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    I purchased some product from myntra after that i return the product myntra refund and provide me reference number but mobikwik not replying and refunding my money 1485...
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    Zip wallet block aap not working
    Mobikwik customer support has been notified about the posted complaint.
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      Sir, I ordered on myntra by using mobikwik zip pay later amount Rs 1198 on 3rd Aug 2022. And I returned this order on 20 Aug on myntra and refund processed by myntra on 24 Aug and my myntra application is showing refund credited instantly in my mobikwik bank account .But I haven't received any refund in my mobikwik account. No history of transaction is showing in mobikwik app. Myntra gave me a ARN number for this checking. ARN number is[protected]....
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      Money added in mobikwik xtra but it is not reflecting in the app. Whereas the amount has been debited from my bank. Even the transaction is not shown in the transaction history. This is a serious issue as mobikwik is not even acknowledging the transaction as failed transaction....
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      Hi,

      I had made payment to myntra for placing a order by adding my wallet in MobiKwik. Since I returned the product Myntra has refunded back the amount successfully but the amount is neither reflecting in bank account nor in MobiKwik wallet.

      Please do the needful to sort out this issue at an early.

      Regards
      Arjun...
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      I did upi transaction on 18/8/22 on mobikwik

      Reference number.[protected]

      My mobile number [protected]
      Mobikwik customer support has been notified about the posted complaint.
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        I had ordered a product from Daily Objects on 24th Aug with order id[protected] and cancelled it later. I had paid using Mobikwik. The amount was 1999. The merchant rolled back the refund on 24th Aug itself but Mobikwik is not crediting back the amount to my bank amount. I'm trying to connect with Mobikwik helpline and noone is helping out. I'm herewith attaching the screenshots of mail from merchant and mobikwik transactions for your perusal....
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        I Ordered on myntra my using Mobikwik Wallet for the amount of 1971/- ( Order ID : [# 1212068 [protected] ) . I cancelled that order to buy diffrent products. The refund amount credited to Mobikwiks bank account from myntra side instantly (1 day ago). But till now mobikwik not updated my wallet balance . Also my 1971/- is not listed in Mobikwik 's any of transaction section to approach help . Raised a complaint by using deposited 1971/-...
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        I ordered the product from myntra through mobikwik and after cancellation myntra successfully initiated the refund but I haven't received refund yet...
        Mobikwik customer support has been notified about the posted complaint.
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          I was transact rent pay by zip paylater sum of nine thousand five hundred and service charge two hundred twenty four rupees dated 20 august 2022 time 06:48 pm but my transaction is showing pending and amount is debited so i was send request for solution and relaxe but my transaction is showing pending and amount is useless after two days then i was repeated request regularly for solution but no any action is taken by mobikwik system and this...
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          Sir mene 8500 ka loan liya tha mere business m loss hone ke karan or medical emergency k karan payments nhi kar paya to mobikwik ke recovery agents mere contacts par call karke unse jhut bol rahe hai ke mene unka no mene diya hai recovery ke liye mere father mother ko call kar rhe hai unko Dara rahe hai.harresment kar rhe hai mere pass jese he paise ayenge mai payment kar dunga so please help me...
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          Sir, I haven't yet received my refund amount.
          Reference number[protected]
          Tried to contact mobikwik support care through Emails but no response was provided from their side.
          Please help me...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          My aadhar number already others mobile number link
          My present mobile number kyc do not complete please my help
          Aug 26, 2022
          Complaint marked as Resolved 
          Mobile number 9602917497
          Mobikwik customer support has been notified about the posted complaint.
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            I have ordered a shoe from myntra and paid through MobiKwik and then I have returned the shoes and Myntra people have gives me the reference number of the refund but in MobiKwik it’s not reflecting as it’s been already 12 days and when I’m calling MobiKwik customer care there is no response from them kindly help me with this issue as the amount is a bit high of 14635rs...
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            I have tried to order french collection watch through Mobikwik from Myntra... money has been deducted and no roder is placed in Myntra...even I have confirmed this from Myntra, Myntra says it didn't receive payment due to gateway failure...
            Still i didn't get the money back into Mobikwik wallet..
            It's a total of 3225...i will attach document related to this...
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