Mobikwik Complaints & Reviews

Hello Team,

I am requesting you to waive off my penalty as its because of your mistake I wasn’t able to make the payment as my user access to mobikwik was disabled from your end before due date.
The mistake is not on my part, hence I am not liable for payment of the penalty.
I’m more than happy to make the bill payment minus the penalty.

I had contacted your support team multiple times to send me a manual link to process the payment but the link which was sent to me was invalid for payment. I have mailed the screenshots to your support team.
Tried creating tickets but the app would throw an error stating that
something went wrong, please try again later.

I have now received an sms with an additional penalty including which my bill stands at 2818 which was previously 2168.83. I am requesting you to waive of the penalty and send me a link of the actual amount to be paid minus the penalty. Registered Email is pratik.[protected]@rediffmail.com and number is [protected]
Hoping for a positive response,

Hi team,
There is a fraud happened on 18.08.2023 at 16:10 hours received an IVR call from Mobikwik stating some one is trying to logging to my account from an other mobile and to stop the transaction please press 1 followed by the OTP. After doing that from my Mobikwik ZIp account 54998/- is deducted. Immediately, I have raised a cyber compliant : [protected] also an FIR is raised. FIR number: 784/2023 under the Acts & Sections(s)...

ZIP LOAN APLY MAT KARNA 2 MONTH PENALTY DOBLE KARDIYA. JITANA LOAN MILA DOUBLE PENALTY DETA KOYI MAT FUSNA MOBIKWIK SE

1500 loan emound zip
decebl accound avary day increas penalty daily
1500 : 2 month penalt 5000
z͟i͟p͟ l͟o͟a͟n͟ k͟o͟y͟i͟ m͟a͟t͟ f͟u͟s͟n͟a͟ 1500 l͟o͟a͟n͟ k͟a͟ D͟o͟b͟l͟e͟ k͟a͟r͟d͟i͟y͟a͟ 2 m͟o͟n͟t͟h͟ k͟a͟ p͟e͟n͟a͟t͟y͟ j͟a͟d͟a͟ h͟e͟...

Dear Sir,

I got SMS regarding unauthorized transaction of Rs 57869.0/ on 31/08/2022 at 12:32 pm and again receive a decline transaction of same amount at 12:37. When I login in Mobi Kwik, at 12:40 pm, I observed the fraudial transaction (transaction ID :[protected]A) of Rs.57869.0/- debited from my wallet. I reported same to Mobi Kwik customer care online and lodge a complaint with complain no#8702451 at 12:43 pm. After that my MobiKwik account was blocked by them. After Advice received from Mobikwik in mail, I logged a complain regarding same to cybercrime portal with acknowledgement No# [protected] and shared same to Mobi Kwik for refund processing as per mail communication.
On 2nd Sep2003, I received a call from Cybercrime department, and they advise me to report the incident at local police station, I visited on there and logged a GD with GD#134 dated 02/09/2023.

After 5 days passed, Mobikwik is not responding.They generated bill and calling and sending SMS for payment. Hence, I am requested to accept my complaint regarding the incident happens.

Your Faithfully

Rakesh Kumar Pandey

Contact No.[protected]/[protected]

Loan id-5728783

I have taken a loan through Mobikwik, but after paying 3 EMIs. I wanted to close my loan and I mailed mobikwik and lendbox for the link and I got the foreclosure payment link and I paid the amount through the payment link, amount is 66083/- the proof is also attached.

But my loan is not closed and no response from mobikwik I would like to tell that mobikwik services is not good....

I have used 100 rupees zip amount which i didn't paid but they now made it 4500 which includes so much penalties and 99 hidden activation fee. Is it logical to make 100 rupees to 4500 ?

I have used 100 rupees zip amount and forget to paye which inclued 99 activation fee for using 100 rupees which is illogical. And today after imposing so much penalties they made that 100 rupees amount to 4500. I want to waive penalty charges

I was a user of mobikwik. I made a payment using a mobikwik wallet on swiggy but without showing the option of adding money in the wallet it took from zip automatically though the zip was not activated. This happened since since they linked wallet and zip together without customers consent. Then high activation, penalty and reactivation charges are asked in messages again and again though the account is deactivated. Its showing wrongly that...

I had ordered the product on muscle blaze worth rs 1994 and paid the amount using mobikwik on 2/09/2023 at 10:28 PM. But the amount was deducted from my bank and order was not placed. I already mailed to muscleblaze and mobikwik but no response or contact has been made through them.

I took a loan from mobikwik on 23rd august. And it's already 31st august. I didn't receive any amount from them and also there is no update from the mobikwik team. I have sent mails and raised complaints. I shared the pdf of my bank Statement too. Still there is no solution. Please resolve my issue. Today I made email complaint also. But still no response. How can i get it resolved?

Sir, I recharged Rs 118 for my VI sim No from your mobikwik wallet on 16 th Aug 2023. That recharged reference Txn Ref id is MBK[protected]. The above amount is not recharged but my credit card amount was debited. So Please I kindly request to you. Please verify my un successfull recharged amount then Refund it. Thank you.

Sir I am a Mobiquik user I took a loan of Rs 10000 one year ago and paid it on time. Now the loan of 60000 rupees has been approved but it is not possible to complete the video KYC. It says to do bank verification on the homepage. When video kyc option is clicked, page closes automatically. When I called customer care, I was told to mail the NOC of the old loan. Please help to complete the loan process as soon as possible

Dear sir/madam Myself avinash challa Registered mobile: [protected] Registered email id: [protected]@gmail.com 1 have paid my outstanding amount of 14, 155.39/- On 5th August 2023 through the link which was sent by your customer support because of my account showing user disabled but after paying on time now I'm receiving call from mobikwik to pay 15122/- this is not fair at all please check and update my account also please check and update my account to use please enable my mobikwik account . Regarding this I'm attaching a screenshot shot of the payment paid on time. i raised a complaint to rbi also

I am Doing Payment On My Axis Bank Credit Card 9445 on 11th Aug At Mobikwick It Was Showing Payment Done But Problem Was a Payment Not Reflect In My Axis Credit Card A/C & More Than 10th days Have Been passed. they saying to contact axis bank and when I contact @AxisBank they telling to me they not receive any amount.

Account & wallet deactivated from one month activate now

I got call this evening 6:11pm it's an Ivr call asking that ur mobiwik wallet is going to blocked please press to activate and clicked 1 to activate the mobiwik am ### deep sleep and after that they sends an OTP and shared the OTP everything thing is preparely planned like professional mobiwik coustomer CARE ASSISTANT I lost 5k and got a mail heading with name of SWIGGY and I immediately mail to mobiwik frauder realted transition mail they gave a response with in few minutes and after that I called to the coutmer CARE and filed complaint again I was sooo saCRED as iam student not able to the amount image my situation as student am staying far from the home and doing part time jobs to survive here iam not able to pay any single rupee mobiwik team are the responsibility to overcome the situation and this is the worst situation to the sensitive people like mee. I need the solution as soon as possible 🙏

You have successfully paid ₹ 3322 to Swiggy for Transaction ID [protected].
Total Payment
₹ 3322
Transaction Details
Connection Number [protected]
Merchant Name Swiggy
Updated Wallet Balance ₹ 10
Total Wallet Balance* ₹ 10
Transaction Date [protected]
Transaction ID [protected]
Total Payment ₹ 3322
Paid Via bank account : ₹ 3322

You have successfully paid ₹ 1676 to Swiggy for Transaction ID [protected].
Total Payment
₹ 1676
Transaction Details
Connection Number [protected]
Merchant Name Swiggy
Updated Wallet Balance ₹ 10
Total Wallet Balance* ₹ 10
Transaction Date [protected]
Transaction ID [protected]
Total Payment ₹ 1676
Paid Via bank account : ₹ 1676

I had activated Zip in 2021, and later in 2022 July, they stareted putting penalty on something, now they are saying i didnt pay the activation fees, but back then in Mobikwik app they didnt show any option to pay for it, no suddenly after these years they are charging me 4446rs as penalty.

On August 11 2023 at 1:30 PM my amount is 12, 679 transaction was stucked my amount is not refunded and Not solved.my transaction is pending.The amount of transaction account is UPI Account so kindly refund the amount. This transaction date is 11.08.2023 that day still not refunded please take the action. My Bank not response that this situation & note : what did you have used the application so you call the that company he's resolved the...

Hi dear sir/mdm my registered mobile number is [protected] I make a payment transfer as on 1 Aug 23 for 4500 but still not credited beneficiary account so plz chk whts the issue regards Baljeet kaur