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Mobikwik Complaints & Reviews

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Updated: Jul 24, 2025
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861
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Mobikwik reviews & complaints page 7

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M
Mguruteja
from Nandyal, Andhra Pradesh
Aug 20, 2023
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You have successfully paid ₹ 3322 to Swiggy for Transaction ID [protected].
Total Payment
₹ 3322
Transaction Details
Connection Number [protected]
Merchant Name Swiggy
Updated Wallet Balance ₹ 10
Total Wallet Balance* ₹ 10
Transaction Date [protected]
Transaction ID [protected]
Total Payment ₹ 3322
Paid Via bank account : ₹ 3322

You have successfully paid ₹ 1676 to Swiggy for Transaction ID [protected].
Total Payment
₹ 1676
Transaction Details
Connection Number [protected]
Merchant Name Swiggy
Updated Wallet Balance ₹ 10
Total Wallet Balance* ₹ 10
Transaction Date [protected]
Transaction ID [protected]
Total Payment ₹ 1676
Paid Via bank account : ₹ 1676
Mobikwik customer support has been notified about the posted complaint.
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    S
    shubham2424
    Aug 19, 2023
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    I had activated Zip in 2021, and later in 2022 July, they stareted putting penalty on something, now they are saying i didnt pay the activation fees, but back then in Mobikwik app they didnt show any option to pay for it, no suddenly after these years they are charging me 4446rs as penalty.
    +1 photos
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      A
      Arunthrill
      Aug 17, 2023
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      Money Refund process

      Address: Tamilnadu, Madurai

      On August 11 2023 at 1:30 PM my amount is 12, 679 transaction was stucked my amount is not refunded and Not solved.my transaction is pending.The amount of transaction account is UPI Account so kindly refund the amount. This transaction date is 11.08.2023 that day still not refunded please take the action. My Bank not response that this situation & note : what did you have used the application so you call the that company he's resolved the...
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      D
      Devsim2010
      Aug 17, 2023
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      Hi dear sir/mdm my registered mobile number is [protected] I make a payment transfer as on 1 Aug 23 for 4500 but still not credited beneficiary account so plz chk whts the issue regards Baljeet kaur
      Mobikwik customer support has been notified about the posted complaint.
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        V
        Vikas Abhiman Aakhade
        Aug 16, 2023
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        Iam recently uninstall mobikwik app and download again but iam not able to login my account.
        Mobikwik customer support has been notified about the posted complaint.
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          V
          Veerendra Deshpande
          Aug 15, 2023
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          Received a call to ask whether you are the one who is asking to change number and press 0 or 1 to select yes or no. I thought this was a scam call.
          Mobikwik customer support has been notified about the posted complaint.
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            C
            chandan171
            from Kolkata, West Bengal
            Aug 12, 2023
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            Dear Sir

            This is to inform you that on 7th evening at 5.52 PM I received a call from [protected]

            It was a IVR call in computer voice
            It said we are from mobikwik there has been a fraudulent transaction of Rs 58113 from your account if you have not done this transaction please press 1 and then asked for a OTP which came on my phone

            I did the same and a sum of Rs 58113 was deducted from my mobikwik wallet in the name of Vedant computers
            +2 photos
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              B
              BKGayan
              from Satna, Madhya Pradesh
              Aug 11, 2023
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              Somebody used my wallet for 38, 841 for Ajio, I immediately contacted mobikwik for the fraudulent. They responded with a ticket number and my wallet is blocked. I am doing some correspondence with them. I am not sure what will happen to the transaction, Whether I will have to pay the whole amount.
              Mobikwik customer support has been notified about the posted complaint.
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                S
                Suresh Kanna Hari
                Aug 10, 2023
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                Yesterday night (9th Aug 2023) I got a call from Mobikwik customer care It was a IVR call stating that my account is hacked by someone so please block it. Right after that i got an email as well since it is a IVR call I entered the OTP in the IVR call, within seconds my zip wallet used for 59, 000 for SBI credit card bill. I don't know who it is. Moreover my zip was disabled in that case how it can be used. So for sure this was done by the Mobikwik internal team and scamming the innocent people. I will not pay single rupee for sure. This transaction was not made by me. I complained immediately to Mobikwik and emailed fraudalerts as well but no response. Kindly look into this and reverse my zip amount of 59K.I'm not even able to login now, they disabled it now.
                +2 photos
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                  V
                  VickyBhalerao
                  from Kalyan, Maharashtra
                  Aug 9, 2023
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                  Transaction successfully but still not received in receiver account

                  I am done transaction of rent transfer using mobikwik zip on 2nd aug and today is 9 August and still money not credited in account. And i am attached all the screenshot about thi transaction 2 transactions done using zip rent transfer but both are showing successful and debited from zip wallet but still both amount not credited in account. multiple time raised help but just they created ticket no. and resolved ticket automatically without...
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                  N
                  navanilde
                  Aug 6, 2023
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                  I have made two transaction on mobikwik and its debited from wallet but its pending and i did not the amount in my bank account. Please help
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                    V
                    Vishak88
                    from Bengaluru, Karnataka
                    Aug 6, 2023
                    Aug 11, 2023
                    This thread was updated on Aug 11, 2023
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                    On 24th July 2023, I got a fraud call from Mobikwik customer care number and said that there is a suspicious transaction from my Mobikwik wallet and to cancel the transaction they asked me to enter the OTP. and as soon as I entered the OTP, the amount of Rs 28, 605 was debited from the Mobikwik Zip balance.

                    I immediately called back to their customer care and explained about the whole incident and then they asked me to register a complaint with police and then send email to [protected]@mobikwik.com with the transaction screenshot along with the acknowledgement that I have received from the police department, I have done all the steps, But still no action has been taken from the Mobikwik team and in addition to that they have now added penalty of Rs.1500.
                    +7 photos
                    Mobikwik customer support has been notified about the posted complaint.
                    I had the same experience on 4th, Aug, 2023.
                    My mobikwik wallet is blocked.
                    I am not sure if I will have to pay all the amount fraudulently used out of my wallet.
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                      J
                      Jasmeer
                      Aug 6, 2023
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                      I added 50, 000 to Mobikwik Xtra but it has not been reflected in the wallet. Please help!
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                        F
                        Fhjv
                        Aug 6, 2023
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                        Sir I need one help please resolve my problem during Kyc, notification showing that your PAN is linked with another user and aadhar already link my aadhar in another user please please delink or remove my aadhar and PAN from that unknown user.
                        Mobikwik customer support has been notified about the posted complaint.
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                          N
                          Nived shajil
                          Aug 6, 2023
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                          Resolved

                          I paid my zip bill, and there is balance of Rs 0.60
                          I can't pay the bill amount of 0. 60 rs, it is showing no outstanding balance it past due date my zip will block soon and cibil score no response from there side
                          +1 videos
                          Aug 7, 2023
                          Complaint marked as Resolved 
                          Their customers care resolved the issue at last, the problem about zip bill payment issue has been solved
                          Mobikwik customer support has been notified about the posted complaint.
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                            S
                            shyam naik 12345
                            from Madanapalle, Andhra Pradesh
                            Aug 6, 2023
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                            Address: Madanapalle

                            Hi mobiKwik,

                            I have done transaction wallet to bank 6461
                            But amount was deducted from wallet but amount not credit to bank stll it showing pending status.. Kindly check on priority.. It's too urgent
                            +1 photos
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                              V
                              vikupi
                              from Jaipur, Rajasthan
                              Aug 5, 2023
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                              Address: [email protected]

                              Hello Mobikwik Team
                              my name is vikash
                              mob - [protected]
                              My loan id - LM01558465
                              I had taken a loan of INR 40000 from MobiKwik.
                              can see in my credit report an overdue charge of INR 590
                              They informed me to contact MobiKwik, Upon contacting MobiKwik they asked me to contact Fullerton India back.
                              I have written n number of emails to the Escalation team at MobiKwik, however have only received scripted reply.
                              and please refund my overdue chargers
                              [protected] Chrg: Ecs Return On 05-Jan-2023 LM[protected]Value Date: 05-FEB-23 ) TBMS-[protected] 590.00

                              [protected] Chrg: Ecs Return On 05-Feb-2023 LM01558465 TBMS-[protected] 0.07 0.00(Cr)

                              [protected] Chrg: Ecs Return On 07-Mar-2023 LM[protected]Value Date: 25-MAR[1]23 )

                              [protected] Chrg: Ecs Return On 05-Mar-2023 LM[protected]Value Date: 25-MAR[1]23 )

                              [protected] Chrg: Ecs Return On 05-Mar-2023 LM[protected]Value Date: 25-MAR[1]23 )

                              [protected] Chrg: Ecs Return On 05-Apr-2023 LM01558465 TBMS-[protected] 330.00 0.00(Cr)

                              [protected] Chrg: Ecs Return On 22-May-2023 LM01558465 TBMS-[protected] 590.00 3, 755.09(Cr

                              [protected] Chrg: Ecs Return On 02-Jun-2023 LM01558465 TBMS-[protected] 590.00 3, 755.08(Cr)

                              [protected] Chrg: Ecs Return On 02-Jun-2023 LM01558465 TBMS-[protected] 590.00 3, 755.08(Cr)

                              [protected] Chrg: Ecs Return On 07-Jun-2023 LM01558465 TBMS-[protected] 590.00 2, 575.08(Cr)

                              [protected] Chrg: Ecs Return On 05-Jun-2023 LM[protected]Value Date: 30-JUN-23 ) TBMS-[protected] 590.00 1, 992.08(Cr)

                              [protected] Rem Chrgs:Ecs Return On 02-May[1]2023 LM01558465 TBMS-[protected] 590.00 1, 096.46(Cr)

                              [protected] Rem Chrgs:Ecs Return On 13-May[1]2023 LM01558465 TBMS-[protected] 590.00 506.46(Cr)

                              [protected] Rem Chrgs:Ecs Return On 05-Apr[1]2023 LM01558465 TBMS-[protected] 260.00 246.46(Cr)

                              [protected] Rem Chrgs:Ecs Return On 05-Feb[1]2023 LM01558465 TBMS-[protected] 246.46 0.00(Cr)

                              [protected] Chrg: Ecs Return On 02-Jul-2023 LM[protected]Value Date: 25-JUL-23 ) TBMS-[protected] 590.00 2, 659.17(Cr)

                              [protected] Rem Chrgs:Ecs Return On 02-Apr[1]2023 LM01558465 TBMS-[protected] 590.00 2, 069.17(Cr

                              [protected] Rem Chrgs:Ecs Return On 07-May[1]2023 LM01558465 TBMS-[protected] 590.00 1, 479.17(Cr)

                              [protected] Rem Chrgs:Ecs Return On 05-May[1]2023 LM01558465 TBMS-[protected] 590.00 889.17(Cr)

                              [protected] Rem Chrgs:Ecs Return On 22-Jun[1]2023 LM01558465 TBMS-[protected] 590.00 299.17(Cr)

                              [protected] Rem Chrgs:Ecs Return On 05-Feb[1]2023 LM01558465 TBMS-[protected] 298.23 0.94(Cr

                              [protected] Rem Chrgs:Ecs Return On 26-Apr[1]2023 LM01558465 TBMS-[protected] 0.94 0.00(Cr)

                              otherwise i will go consumer court
                              Mobikwik customer support has been notified about the posted complaint.
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                                A
                                Atul paghal
                                from Pune, Maharashtra
                                Aug 2, 2023
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                                My account has been disabled my mobikwik due to unauthorised activity.

                                But I have wallet amount 9982 rs on it and I want to enable account to transfer that amount to my bank.

                                I mailed requested documents to them but still no reponse
                                Mobikwik customer support has been notified about the posted complaint.
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                                  D
                                  Dhaval bhabhor 070
                                  from Surat, Gujarat
                                  Aug 2, 2023
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                                  Address: Hariyana

                                  My amount is deducted from my side but reciever is not recieved the payment
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    A
                                    Arvind1310
                                    Jul 29, 2023
                                    Jul 31, 2023
                                    This thread was updated on Jul 31, 2023
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                                    Regarding Loan Credit to account

                                    Hi, I took a Zip loan of Rs. 30000 from MobiKwik on Saturday, 28 July2023. The loan got approved, the EMI schedule also started in the app immediately, but the loan amount has not been deposited to my bank account till now. On reaching MobiKwik via their app, Twitter handle, and email I was told that the amount will get credited to my registered bank account within 24 hrs working hours. However, now even after almost
                                    24 hrs working...
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