Mobikwik Complaints & Reviews

I have never used or associated myself with a Mobikwik wallet in any way, and yet, I have suddenly found myself at the center of a relentless and alarming situation. For the past 1 month, I have been incessantly receiving calls and messages claiming that I have an outstanding balance to be paid within the Mobikwik platform. These communications, I believe, are a part of a fraudulent and unwarranted activity.

The level of harassment I have endured due to this fraudulent activity is beyond tolerable. Every day, without fail, I receive automated calls and messages, each one adding to my distress. Despite my efforts to resolve this issue, the situation remains unresolved and continues to escalate.

I attempted to seek assistance from Mobikwik's customer service by calling[protected]. However, I was advised by their representatives to send this email to "[protected]@mobikwik.com" as the appropriate channel to address this matter. Please treat this email as my formal escalation of the issue to the highest authority within Mobikwik.

I kindly request, in the strongest terms possible, that Mobikwik takes immediate and decisive action to:
Halt all automated calls and messages related to this fraudulent Mobikwik account immediately.
Investigate the fraudulent activity associated with my name and contact details.
Communicate the resolution of this matter to me in a timely and transparent manner.
I emphasize that I have never used Mobikwik for claimed charges, the account was probably opened long back while buying Bitcoin and that was the only transaction long back. I don't even remember the login details. This situation is causing me severe distress, and it is essential that it is rectified without any further delay.

I have not received any response to my multiple emails with cyber crime complaint report, screenshots of threatening messages, numbers etc. not sure if anyone is looking into this at all?

In my experian credit report, this closed loan is showing active and affecting my score. The account type is other and account no. is 2193657U. The amount 2000rs is still showing active which is already closed.

I've paid mobikwik zip loan and still it's showing in my cibil... One thing I've paid zip emi late..

I received call from +91 [protected] at 8:12 pm on[protected], Please note that it was an IVR (Interactive voice response) call, which informed me that we have detected unauthorised transaction on your account to confirm the same please insert OTP sent through a message by Mobikwik, on the number and I confirmed OTP, please note that I only typed the OTP in my phone as done in usual process of IVR confirmation or validation and did not send...

An amount of 60k loan approved on 31st Aug in which 30k amount locked only 30k can avail. By keeping in mind about that I put withdrawal an amount of 30k on same day itself. But till the time amount didn't disburse into my account. When ever calling to the customer care regarding this with in 48 hours it will reach another person saying it will take end of the month. Every time whenever I am calling to them getting different responses not...

Rent payment done through using mobikwik zip on sep 5th. Still amount not credited to the account

Hello Team,

I am requesting you to waive off my penalty as its because of your mistake I wasn’t able to make the payment as my user access to mobikwik was disabled from your end before due date.
The mistake is not on my part, hence I am not liable for payment of the penalty.
I’m more than happy to make the bill payment minus the penalty.

I had contacted your support team multiple times to send me a manual link to process the payment but the link which was sent to me was invalid for payment. I have mailed the screenshots to your support team.
Tried creating tickets but the app would throw an error stating that
something went wrong, please try again later.

I have now received an sms with an additional penalty including which my bill stands at 2818 which was previously 2168.83. I am requesting you to waive of the penalty and send me a link of the actual amount to be paid minus the penalty. Registered Email is pratik.[protected]@rediffmail.com and number is [protected]
Hoping for a positive response,

Hi team,
There is a fraud happened on 18.08.2023 at 16:10 hours received an IVR call from Mobikwik stating some one is trying to logging to my account from an other mobile and to stop the transaction please press 1 followed by the OTP. After doing that from my Mobikwik ZIp account 54998/- is deducted. Immediately, I have raised a cyber compliant : [protected] also an FIR is raised. FIR number: 784/2023 under the Acts & Sections(s)...

ZIP LOAN APLY MAT KARNA 2 MONTH PENALTY DOBLE KARDIYA. JITANA LOAN MILA DOUBLE PENALTY DETA KOYI MAT FUSNA MOBIKWIK SE

1500 loan emound zip
decebl accound avary day increas penalty daily
1500 : 2 month penalt 5000
z͟i͟p͟ l͟o͟a͟n͟ k͟o͟y͟i͟ m͟a͟t͟ f͟u͟s͟n͟a͟ 1500 l͟o͟a͟n͟ k͟a͟ D͟o͟b͟l͟e͟ k͟a͟r͟d͟i͟y͟a͟ 2 m͟o͟n͟t͟h͟ k͟a͟ p͟e͟n͟a͟t͟y͟ j͟a͟d͟a͟ h͟e͟...

Dear Sir,

I got SMS regarding unauthorized transaction of Rs 57869.0/ on 31/08/2022 at 12:32 pm and again receive a decline transaction of same amount at 12:37. When I login in Mobi Kwik, at 12:40 pm, I observed the fraudial transaction (transaction ID :[protected]A) of Rs.57869.0/- debited from my wallet. I reported same to Mobi Kwik customer care online and lodge a complaint with complain no#8702451 at 12:43 pm. After that my MobiKwik account was blocked by them. After Advice received from Mobikwik in mail, I logged a complain regarding same to cybercrime portal with acknowledgement No# [protected] and shared same to Mobi Kwik for refund processing as per mail communication.
On 2nd Sep2003, I received a call from Cybercrime department, and they advise me to report the incident at local police station, I visited on there and logged a GD with GD#134 dated 02/09/2023.

After 5 days passed, Mobikwik is not responding.They generated bill and calling and sending SMS for payment. Hence, I am requested to accept my complaint regarding the incident happens.

Your Faithfully

Rakesh Kumar Pandey

Contact No.[protected]/[protected]

Loan id-5728783

I have taken a loan through Mobikwik, but after paying 3 EMIs. I wanted to close my loan and I mailed mobikwik and lendbox for the link and I got the foreclosure payment link and I paid the amount through the payment link, amount is 66083/- the proof is also attached.

But my loan is not closed and no response from mobikwik I would like to tell that mobikwik services is not good....

I have used 100 rupees zip amount which i didn't paid but they now made it 4500 which includes so much penalties and 99 hidden activation fee. Is it logical to make 100 rupees to 4500 ?

I have used 100 rupees zip amount and forget to paye which inclued 99 activation fee for using 100 rupees which is illogical. And today after imposing so much penalties they made that 100 rupees amount to 4500. I want to waive penalty charges

I was a user of mobikwik. I made a payment using a mobikwik wallet on swiggy but without showing the option of adding money in the wallet it took from zip automatically though the zip was not activated. This happened since since they linked wallet and zip together without customers consent. Then high activation, penalty and reactivation charges are asked in messages again and again though the account is deactivated. Its showing wrongly that...

I had ordered the product on muscle blaze worth rs 1994 and paid the amount using mobikwik on 2/09/2023 at 10:28 PM. But the amount was deducted from my bank and order was not placed. I already mailed to muscleblaze and mobikwik but no response or contact has been made through them.

I took a loan from mobikwik on 23rd august. And it's already 31st august. I didn't receive any amount from them and also there is no update from the mobikwik team. I have sent mails and raised complaints. I shared the pdf of my bank Statement too. Still there is no solution. Please resolve my issue. Today I made email complaint also. But still no response. How can i get it resolved?

Sir, I recharged Rs 118 for my VI sim No from your mobikwik wallet on 16 th Aug 2023. That recharged reference Txn Ref id is MBK[protected]. The above amount is not recharged but my credit card amount was debited. So Please I kindly request to you. Please verify my un successfull recharged amount then Refund it. Thank you.

Sir I am a Mobiquik user I took a loan of Rs 10000 one year ago and paid it on time. Now the loan of 60000 rupees has been approved but it is not possible to complete the video KYC. It says to do bank verification on the homepage. When video kyc option is clicked, page closes automatically. When I called customer care, I was told to mail the NOC of the old loan. Please help to complete the loan process as soon as possible

Dear sir/madam Myself avinash challa Registered mobile: [protected] Registered email id: [protected]@gmail.com 1 have paid my outstanding amount of 14, 155.39/- On 5th August 2023 through the link which was sent by your customer support because of my account showing user disabled but after paying on time now I'm receiving call from mobikwik to pay 15122/- this is not fair at all please check and update my account also please check and update my account to use please enable my mobikwik account . Regarding this I'm attaching a screenshot shot of the payment paid on time. i raised a complaint to rbi also

I am Doing Payment On My Axis Bank Credit Card 9445 on 11th Aug At Mobikwick It Was Showing Payment Done But Problem Was a Payment Not Reflect In My Axis Credit Card A/C & More Than 10th days Have Been passed. they saying to contact axis bank and when I contact @AxisBank they telling to me they not receive any amount.