Claimed

Mobikwik Complaints & Reviews

1
Updated: Dec 4, 2024
Complaints 7132
Resolved
861
Unresolved
6271
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobikwik reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address: Villupuram

Sir, I recharged Rs 118 for my VI sim No from your mobikwik wallet on 16 th Aug 2023. That recharged reference Txn Ref id is MBK[protected]. The above amount is not recharged but my credit card amount was debited. So Please I kindly request to you. Please verify my un successfull recharged amount then Refund it. Thank you....
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SATHIunni91
Aug 30, 2023
Report
Copy

Zip loan approved but not working

Address: Anjukulagara house
Website: www.Mobikwik.com

Sir I am a Mobiquik user I took a loan of Rs 10000 one year ago and paid it on time. Now the loan of 60000 rupees has been approved but it is not possible to complete the video KYC. It says to do bank verification on the homepage. When video kyc option is clicked, page closes automatically. When I called customer care, I was told to mail the NOC of the old loan. Please help to complete the loan process as soon as possible...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: korukonda

Dear sir/madam Myself avinash challa Registered mobile: [protected] Registered email id: [protected]@gmail.com 1 have paid my outstanding amount of 14, 155.39/- On 5th August 2023 through the link which was sent by your customer support because of my account showing user disabled but after paying on time now I'm receiving call from mobikwik to pay 15122/- this is not fair at all please check and update my account also please check and...
+4 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India
Website: www.mobikwik.com

I am Doing Payment On My Axis Bank Credit Card 9445 on 11th Aug At Mobikwick It Was Showing Payment Done But Problem Was a Payment Not Reflect In My Axis Credit Card A/C & More Than 10th days Have Been passed. they saying to contact axis bank and when I contact @AxisBank they telling to me they not receive any amount....
+4 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Punyanidhi
from Mysore, Karnataka
Aug 20, 2023
Aug 20, 2023
This thread was updated on Aug 20, 2023
Report
Copy

Account activation& wallet

Account & wallet deactivated from one month activate now...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Mguruteja
from Nandyal, Andhra Pradesh
Aug 20, 2023
Report
Copy

Mobikwik wallet activation scammer

I got call this evening 6:11pm it's an Ivr call asking that ur mobiwik wallet is going to blocked please press to activate and clicked 1 to activate the mobiwik am ### deep sleep and after that they sends an OTP and shared the OTP everything thing is preparely planned like professional mobiwik coustomer CARE ASSISTANT I lost 5k and got a mail heading with name of SWIGGY and I immediately mail to mobiwik frauder realted transition mail...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mguruteja
from Nandyal, Andhra Pradesh
Aug 20, 2023
Report
Copy

Frauders scammed money

You have successfully paid ₹ 3322 to Swiggy for Transaction ID [protected].
Total Payment
₹ 3322
Transaction Details
Connection Number [protected]
Merchant Name Swiggy
Updated Wallet Balance ₹ 10
Total Wallet Balance* ₹ 10
Transaction Date [protected]
Transaction ID [protected]
Total Payment ₹ 3322
Paid Via bank account : ₹ 3322

You...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shubham2424
Aug 19, 2023
Report
Copy

Zip Pay Later

I had activated Zip in 2021, and later in 2022 July, they stareted putting penalty on something, now they are saying i didnt pay the activation fees, but back then in Mobikwik app they didnt show any option to pay for it, no suddenly after these years they are charging me 4446rs as penalty....
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arunthrill
Aug 17, 2023
Report
Copy

Money Refund process

Address: Tamilnadu, Madurai

On August 11 2023 at 1:30 PM my amount is 12, 679 transaction was stucked my amount is not refunded and Not solved.my transaction is pending.The amount of transaction account is UPI Account so kindly refund the amount. This transaction date is 11.08.2023 that day still not refunded please take the action. My Bank not response that this situation & note : what did you have used the application so you call the that company he's resolved the...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Devsim2010
Aug 17, 2023
Report
Copy

Payment not credit

Hi dear sir/mdm my registered mobile number is [protected] I make a payment transfer as on 1 Aug 23 for 4500 but still not credited beneficiary account so plz chk whts the issue regards Baljeet kaur...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikas Abhiman Aakhade
Aug 16, 2023
Report
Copy

Account login issue

Iam recently uninstall mobikwik app and download again but iam not able to login my account....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Veerendra Deshpande
Aug 15, 2023
Report
Copy

Received a call sounded like a scam call

Received a call to ask whether you are the one who is asking to change number and press 0 or 1 to select yes or no. I thought this was a scam call....
Helpful
Found this helpful?
Write a comment
Report
Copy
C
chandan171
from Kolkata, West Bengal
Aug 12, 2023
Report
Copy

Fraud Transaction of Rs 58113

Dear Sir

This is to inform you that on 7th evening at 5.52 PM I received a call from [protected]

It was a IVR call in computer voice
It said we are from mobikwik there has been a fraudulent transaction of Rs 58113 from your account if you have not done this transaction please press 1 and then asked for a OTP which came on my phone

I did the same and a sum of Rs 58113 was deducted from my...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
B
BKGayan
from Satna, Madhya Pradesh
Aug 11, 2023
Report
Copy

Fraudulent with my Mobikwik Wallet

Somebody used my wallet for 38, 841 for Ajio, I immediately contacted mobikwik for the fraudulent. They responded with a ticket number and my wallet is blocked. I am doing some correspondence with them. I am not sure what will happen to the transaction, Whether I will have to pay the whole amount....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh Kanna Hari
Aug 10, 2023
Report
Copy

Mobikwik Zip Wallet Scam

Yesterday night (9th Aug 2023) I got a call from Mobikwik customer care It was a IVR call stating that my account is hacked by someone so please block it. Right after that i got an email as well since it is a IVR call I entered the OTP in the IVR call, within seconds my zip wallet used for 59, 000 for SBI credit card bill. I don't know who it is. Moreover my zip was disabled in that case how it can be used. So for sure this was done by the...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
V
VickyBhalerao
from Kalyan, Maharashtra
Aug 9, 2023
Report
Copy

Transaction successfully but still not received in receiver account

I am done transaction of rent transfer using mobikwik zip on 2nd aug and today is 9 August and still money not credited in account. And i am attached all the screenshot about thi transaction 2 transactions done using zip rent transfer but both are showing successful and debited from zip wallet but still both amount not credited in account. multiple time raised help but just they created ticket no. and resolved ticket automatically without...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
navanilde
Aug 6, 2023
Report
Copy

Money deducted from wallet but its showing pending

I have made two transaction on mobikwik and its debited from wallet but its pending and i did not the amount in my bank account. Please help...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishak88
from Bengaluru, Karnataka
Aug 6, 2023
Aug 11, 2023
This thread was updated on Aug 11, 2023
Report
Copy

Rs. 28605 - fraudulently deducted from my Mobikwik Account

On 24th July 2023, I got a fraud call from Mobikwik customer care number and said that there is a suspicious transaction from my Mobikwik wallet and to cancel the transaction they asked me to enter the OTP. and as soon as I entered the OTP, the amount of Rs 28, 605 was debited from the Mobikwik Zip balance.

I immediately called back to their customer care and explained about the whole incident and then they asked me to register...
+7 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
J
Jasmeer
Aug 6, 2023
Report
Copy

Payment reflect to mobikwik error

I added 50, 000 to Mobikwik Xtra but it has not been reflected in the wallet. Please help!...
Helpful
Found this helpful?
Write a comment
Report
Copy
F
Fhjv
Aug 6, 2023
Report
Copy

Gshs

Sir I need one help please resolve my problem during Kyc, notification showing that your PAN is linked with another user and aadhar already link my aadhar in another user please please delink or remove my aadhar and PAN from that unknown user....
Helpful
Found this helpful?
Write a comment
Report
Copy