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Mobikwik Complaints & Reviews

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Last updated Oct 5, 2022
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Mobikwik reviews & complaints page 6

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I booked a bus ticket on 26th July 2022 through mobikwik upi payment of Rs. 648.17.Ticket not booked and amount also not reversed back. Canara Bank also contacted you for chargeback, Bank replied me "As per our records the complain NO CRN 2223CA4247 RAISED BY YOU, in this regard we had raised a complain of chargeback to beneficiary bank, but they have rejected the claim citing reason beneficiary successfully credited Mobikwik need to process...
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I have made two payment through mobikwik app on dated 30.8.2022 fro my credit card payment
But still today money not transferred and refunded to me
One of payment successful but not transferred
One of payment are failed still not returned
01.09.2022 failed payment also showing success ful but money not transferred
There is no response from customer service continue calling but not a single time phone pickup.br...
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6005 Rs. was transact with transaction I'd[protected] on Amazon for lic bill payment on 19 Jun 22 at 0928 AM and but transaction was failed. i was complaint many times against this transaction. still my deducted amount is not credited to my wallet. Please do needful action as soon as possible....
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Dear Sir,

The amount of 9355 get debited on 4th August from my mobikwik wallet has not received it back, contacted on customer support number more then 100 times but they always says that thereis a technical issue & we are working on it. I would request you to please look into the matter & help me getting the amount refunded back.

Regards,
Vishwas...
+2 photos
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On 26 aug I made a transaction but that transaction failed and my money from wallet deducted.I am waiting for refund and try to contact with customer care but didn't receive any response....
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Date of Incident:- 28 Aug 2022 Time :7:52 P.M
Phone No. [protected]

Recharge not done but asking for payment in mobikwik Zip.

Showing as recharge done from Mobikwik Zip whereas I haven't recharged the same and also when I am asking for details regarding the recharge to Jio, they are telling me that no recharge is done through mobikwik for this number....
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Kjiyu hi
Mobikwik customer support has been notified about the posted complaint.
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    Complain mobikwik mail
    Mobikwik customer support has been notified about the posted complaint.
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      After paying the due it's not updated yet in their system and recovery agent ask me to pay and send screenshot i already sent them but still company msg come to me and agent harrassing me.its2month ago . please clear the matter when i paid all its your duty to update it.i paid extra instead of 9250 they gave link of 10497to pay via twitter handle of mobikwik swat official.people completely harrashed by Mobikwik please shutdown the company...
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      I've made a transaction of Rs.8661.92 at OneMobiKwikSystemPLtd Gur On[protected], but the transaction has failed and money was deducted from the bank account, tried to contact the customer service but no response.
      My phone number [protected]
      Email ID ijas.[protected]@gmail.com...
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      I'm having 2 concerns with you which I'm struggling to resolve this issue from last 10days i tried connecting to call centre, through help section even through social media team, none of them showed minimum courtesy and simply try to show the policy every time they are least bothered to understand my concern as a last resort I'm explaining this to you expecting some resolution.
      Concern 1:

      On 23rd of Aug i received a...
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      I purchased some items from westside wirth Rs 2064.60/- out of which I returned a couple of them for which I received refund.
      The whole amount of Rs 2064.64/- was paid through MobiKwik Zip Facility.
      After receiving the products I returned Westside successfully processed my refund worth Rs. 359 and Rs. 718 with Refund Reference no [protected] and [protected] but this amount never reflected in my Mobikwik Zip Wallet or Normal...
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      Respected Sir / Madam,

      Transaction Date :[protected]

      I have already raised my issue regarding 1501.11 Rs debited from ICICI credit card through MobiKwik Application.
      Amount is debited but not transferred to seller account. so today is the due date of my Credit Card.
      so please refund my amount into the original resource.
      Waiting for your reply

      Regards
      Anil Naikbr...
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Mobikwik — Regarding refund of cancelled order

      Dear team,

      I had used Mobikwik app for Myntra txn.

      I had cancelled order but still refund not credited by Mobikwik to my credit card.

      Myntra already initiated refund on 19th August 2022 and reference no. of refund:[protected]

      I am reachable on [protected]
      PFA txn details and also myntra chat conversation...
      +2 photos
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      I requested them above 2 times to permanently close mobikwik zip service, they reply with a message it will close in 5 working days.after 2 months i complaining about this in consumer complaint platform.still zip is active and that amount shows in zip direct affect my credit score.it shows i loan a amount of zip amount which provided by mobikwik ZIP. Please help me out of this. I contacted them via customer service number, they do not connect...
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      Jul 03, 2022 12:36PM MSEB Mumbai Bill Payment Transaction Id: MK[protected] Paid :₹ 2, 730

      Jul 03, 2022 12:40PM Add Money Transaction Id: 5e2e140fbe93e Received ₹ 50

      Jul 18, 2022 9:41PM. Zip/PayLater Bill Payment Transaction Id: MBK[protected] Paid :₹ 2, 829 in this payment I have already paid the Activation Charges

      Jul 18, 2022 9:41PM Add money Transaction Id: MBK[protected]. Received :₹ 99....
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      Dear reader,

      I was paying on Milkbasket App via MobiKwik & razorpay gateway Rs. 1000.
      Rs. 30 from Mobikwik wallet balance + Rs. 970 from Debit Card.

      Transaction got failed but money deducted from bank account. Transaction was done on 30th August 2022 and still i haven't received the reversal of the same in my bank account.

      Transaction details in Bank Statement:-
      VIN/Mobikwik /[protected]/[protected]

      Amount:- 970/-

      Transaction details in razorpay gateway:-
      Payment Id
      pay_KBqKRQkrbn9sow
      Attempted On
      30th Aug, 2022 17:52:37 PM IST
      Payment via
      Mobikwik
      Wallet

      Amount 1000/- (970 + 30)

      Thanks.
      Mobikwik customer support has been notified about the posted complaint.
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        Till not received my refund from mobikwik, Hope this conusmer complaints not fake and they are here to help customers....
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        Still i am not received the withdrawal #2 loan amount Rs.4722, in my account, dated on[protected].
        I tried several times to customer care executive, not connected and very poor customer service.
        I complaint by email to [protected]@dmifinance.in dated on[protected], still no any reply and very poor customer service....
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        I had purchased a make my trip gift card worth INR 1000 from mobikwik on 21st August 2022. The gift card is present in the mobikwik account however when I try to redeem the gift card, it gives error that the gift card details are invalid. Please reset the gift card pin and send the updated details.

        I have raised ticket via app, sent emails but still no resolution has been provided....
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