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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 6

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P
Paranjothi Moorthy
from Chennai, Tamil Nadu
Sep 6, 2018
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my account say "user is disabled"

Address: Pondicherry, Puducherry, 605008
Website: mobikwik.com

Hi my account says "user is disabled".
I have desposited in my wallet, but now it says like this.

When contacted the customer support number at +91 [protected] found that its just a system generated call.

When trying to contact via https://www.mobikwik.com/help too it says user is diabled

Iam not even able to contact the customer support

Issue persists from[protected]
br...
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A
acshunmaster
from Delhi, Delhi
Apr 6, 2018
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mobikwik fraud - supercash scam

Mobikwik is a super fraud company. Supercash is the biggest scam right now in the wallet space. They give huge supercash in name of of cashback most of which is virtually not usable at all.
Mobikwik's terms and conditions change every month.
From unlimited cashback usage 3 years back, they have stooped so low by first restricting usage to 20%, then 10% and now 5%. And restricted usage with expiry dates
On top of it every...
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A
Apojalsree
from Hosur, Tamil Nadu
Mar 5, 2018
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adding money to wallet is not added to the amount debit from card

On 23 january 2018 i added a money (Rs 400/=) to mobikwik wallet ([protected]) by credit card. But transaction is failed and payment is debited from my credit card
After few days on 12 feb 2018 i recognized that the money not added to my wallet & i registered a complaint (Ticket#7847687) on mobikwik help.
They replied that "unsuccessful, the transaction is failed if any amount debited from your wallet will be refunded in 2 days"br...
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B
Bibutikanak
from Burla, Odisha
Feb 24, 2018
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my account is blocked how to unblock.

Address: 758001

Due three or more wrong entry of my pin/password my mobikwik wallet account is blocked. I am not able to unblock and transact. I am attempting to upload my documents but the wallet prompts service is not available now. Please help me and guide me how to again active my wallet. Bibhuti bhusan pradhan, laxminarayanpur sahi keonjhar garh, district - kendujhar, odisha....
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S
sk chandosiya
from Noida, Uttar Pradesh
Jan 9, 2018
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security pin unlock

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.consumercomplain.in

My name is sumit kumar. my problem is my security pin is blocked unblock you please fast it has been blocked for a long time i've been traying for a long time but if you can not unblock it, then do something for yourself. It was blocked 22nd december 6:20 pm please, try to unblock it as soon as you can. I'm having a lot of problems with this: i am not able to recharge and transition to b....
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B
Babu 9
from Jamshedpur, Jharkhand
Nov 25, 2017
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movie ticket booking on bookmyshow through mobikwik

Address: 831011
Website: Mobikwik

Dear Team, I've booked one Movie ticket through Mobikwik on Book my show but as per the confirmation received I should have 100rs. supercash received on my mobikwik wallet but still I've not received the same;So kindly please look into the matter & resolve the same.My Mobile Number is:[protected] My email ID is: sujoy.[protected]@gmail.com.So please reverse my supercash amount as been committed earlier....
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M
Mobikwikofficial
Jul 25, 2017
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mobikwik official complaint

Address: Mumbai City, Maharashtra, 400011
Website: Mobikwik

Mobikwik official complaint resolving email id [protected]@gmail.com
For any kind of complaints or problems please contact the above email id, and provide your details for quick resolution, the resolution time will be 2-3 working days. Submit your details in proper format and full details with contact number, and we will contact you as soon as possible....
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S
Sandeep3880
from Mysore, Karnataka
Jun 20, 2017
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Rail ticket

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Email id : [protected]@gmail.com
Registered mobile number [removed]
Pnr no [protected]
I had booked a sleeper class train ticket through mobikwik since it provided some sort of cashbacks, due to some reason i had to cancel the ticket, before 2 days of my departure, the amount was refunded back by irctc but it is not reflected in my mobikwik wallet, till date...
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R
Rahul G shinde
from Panaji, Goa
May 14, 2017
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Request to enable Mobikwik wallet account

Address: Pune, Maharashtra, 411041
Website: www.Mobikwik.com

My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
My money of rs.10021/- is pending in mobikwik wallet. Neither no one is responding on mobikwik helpline number nor i can lodge complaint to mobikwik due to account blocked by mobikwik

Registered email id - rg. [protected]@gmail.com

Enable my mobikwik account...
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I
inder.org
from Bengaluru, Karnataka
Apr 11, 2017
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Money transferred to wrong mobile number

Address: 560100
Website: www.mobikwik.com

Dear sir, i have transferred amount rs 4515 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake .
So, please refund this amount into my mobikwik account number [protected].
On contacting to that person is not responding by not picking up my call, belonging to bangalore, KARNATAKA STATE.
Order no :- 54c800f3902a0

Also, I had registered complaint at https://www.mobikwik.com/help,...
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A
Ajeesh S
Mar 7, 2017
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Mobikwik customer care

Address: 122002
Website: www.mobikwik.com

I want to contact the Mobikwik Customer Care to get an idea about my Bill Payment information. I have done a payment(BSNL Landline Bill) via Mobikwik website, bit till now that amount is not updated in the BSNL website.

So in-order to check this, while I am trying to contact them via the number mentioned in their website, it's not being connected.

Issue Happened on :[protected]
Resolution : Refund of...
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S
stk123
from Hyderabad, Telangana
Feb 20, 2017
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Fraud Transactions and other person's email address mapped to wallet

Address: 122002
Website: mobikwik.com

Hi,
There is a fraud happened with my MOBIKWIK wallet account. Someone has transferred 3080 Rs. to his bank account and made 40 Rs. recharge. Need to check all transactions. All these happened due to lack of below things.
1) MobiKwik Customer database security – Mismatch in account profile data.
2) MobiKwik Telecall and Email customer support - No telecall support
3) MobiKwik Web portal support ticket system –...
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G
gaurav9
from Mumbai, Maharashtra
Jan 29, 2017
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Account closing, Money refund & Wrong email assigned to my number

Address: Gurgaon, Haryana
Website: www.mobikwik.com

My current phone number is associated with someone else's email address which I dont know how it occured.

Their customer care phone numbers are either switched off or are busy. Have been calling them for 6 days and over 7 hours of total attempts to reach them at various times. But no use.

Sent them a detailed message online through their websupport and they said " you cant change email but you can create new...
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S
Soumya SRP
from Hyderabad, Telangana
Jan 24, 2017
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Fraud company and fake offers...

Address: Bangalore, Karnataka, 560037
Website: www.mobikwik.com

The company only shows fake offers, If you go for it then you will be in their trap. You never get any benefit from that offer and you will get additional trouble in bonus...I am also affected by them. Last December I fell from Brand factory sell by paying through mobikwik wallet and you will get cashback of 400, but i didn't get anything and i faced so many trouble for that which I can't explain. so be alert and register complain against...
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R
rashit.arora
Dec 1, 2016
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Cash back have not credited to my wallet

Address: Pune, Maharashtra, 412207
Website: Mobikwik.com

Hi,

This is regarding the cash back of Rs.195 which has not credited to my Mobikwik wallet.

I booked one flight ticket from Via.com on 21st nov'16, that time there was the Mobikwik offer going on (and it is still there on Via.com), and I paid 2931 Rs (with the cash back of 195Rs).

I called 23rd nov'16 to the Mobikwik customer care and he told me that it will take 24hrs more to credit to my wallet....
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abhay0716
from Delhi, Delhi
Aug 11, 2016
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Forgot password

Address: New Delhi, Delhi, 110092
Website: Www.mobikwik.com

Hello, sir
im abhay

I forgot my account PASSWORD and
i trying to reset my password but did not received any recovery link or otp, it contains 550 rupees balance.

my email id is [protected]@gmail.com
and my registered mobile no. is [protected]...
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M
Mayur12
from Bengaluru, Karnataka
May 16, 2016
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Amount deducted and transaction failed but didn't get the amount back

Address: 560043

Hi,

I am mayur belekar,

I have recharges my mobikwik wallet with 3000 rs. And then i did the payment of rs 2700 for irctc transaction,.

The amount got deducted and the transaction failed, the amount deducted recorded is not appearing in the transaction history,

Image attached with this is showing, added 3000 rs but the wallet balance is just 34.

Please take the...
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K
Khushboo92
May 16, 2016
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Transaction failed yet deducted money

Website: mobikwik.com

I transferred 1000 rupees for bank account and it showed transaction failed .even though it cut the money and neither transaction was processed. Why do you need to cut when I typed a wrong digit which made the account number invalid . another 500 was cut and the beneficiary hasn't received it . Refund My Money As Soon As Possible. Money doesn't grow over tree, its hard earned money.
I request you to Sincerely look up to the matter...
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K
Kamalendu Nayek
from Bengaluru, Karnataka
Apr 24, 2016
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Transaction of 12500 inr on mobikwik untrackable

Address: New Delhi, Delhi, 56066
Website: www.mobikwik.com

Hi Team,

I was going through my HDFC credit card EMI option where i found a transaction of 12500 INR on Mobikwik which has been converted on 6 months EMI option for a transaction on 29th jan 2016. I just want to know that where did i spent this money and want the complete details on it. I have already registered a complaint on this with Mobikwik. The card number for the transaction is 489377******5543 and the loan id for the...
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M
manoj.laxwal
Apr 22, 2016
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Airtel prepaid 3g mobile recharge 309 rs. recharge 1.3gb for 28 days as per mobikwik but service provider provide me 1.3gb for 21 days

Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

I have recharged my Airtel no. by mobikwik app for 3g of 309 rs. As per mobikwik they have to provide me 1.3gb for 28 days But service provider provides me 1.3gb for 21 days, .This is wrong description provided by mobikwik, So please provide me actual balance according to mobikwik add ..
Please look into this problem & also try to solve my problem as soon as possible.
cell number --[protected]
Regards
manoj kumar...
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