Claimed

Mobikwik Complaints & Reviews

1
Updated: Feb 21, 2026
Complaints 7162
Resolved
862
Unresolved
6300
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobikwik reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address: 32 SANTOSH SAGAR COLONY GALI NO.4 BRAHMPURI ROAD

Dear sir,

I added money into my mobikwik wallet during month of december, 2019.
After that i didn't check, but during month of march, 2020 i noticed that my whole money used to purchase gift card and not able to login and my account is blocked.

When i approached to mobikwik then mobikwik not responding proper resolution and enable my account and returning my money to wallet.

I am mailed...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Masalia, 814146
Website: www.mobikwik.com

Delhi jal board — dirty smelly water | area balbir nagar extension

315 reviews
India
Anuj jain
Submit a complaint
Respected sir/madam

I am one of the resident of balbir nagar ext which comes under the shahdara area. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Kartik Kamle
Feb 24, 2020
Report
Copy

mobikwik (app) - customer - care - number-8250-199-521

Address: Masalia, 814146

Delhi jal board — dirty smelly water | area balbir nagar extension

315 reviews
India
Anuj jain
Submit a complaint
Respected sir/madam

I am one of the resident of balbir nagar ext which comes under the shahdara area. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking...
Helpful
Found this helpful?
Write a comment
Report
Copy
Hi sir/madam,

App is showing "user is disabled".
Kindly please unblock my mobile number [protected] on account in mobikwik app, the hdfc dispute back end team already verified on my transactions which is genuine transaction i did for you.

This is genuine transaction not a fraud, so i have checked with hdfc credit card team. Your side only having the problem for activation of my account. The dispute team...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Anilkumar TN
from Ernakulam, Kerala
Nov 25, 2019
Report
Copy

login problem with user disabled

Last week i transfered 22000/- to mobikwick using with credit card and the amount was transfered to my wallet hence the i wrongly entered otp for more than 2 times in this fact my account was disabled. While i entering to the application i was getting an error, user disabled. Further i raised ticket to mobikwick customer support team more than 5 times i didn't get any response from your end kindly clear this issue asap...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Sethupathi P
from Raichur, Karnataka
Oct 15, 2019
Report
Copy

transaction details

I'm paid my loan amount in loan front through mobikwik payment gateway, amount wqs deducted from my side but not reflect in loanfront.
I'm contacted loan front but they told me that amount was hold by mobikwik so you have to contact mobikwik for further details and they only have to release the amount from their end.

So kindly resolve my complaint as soon as possible now i need an amount urgently,
Give a kind...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
from Mumbai, Maharashtra
Oct 5, 2019
Resolved
Report
Copy
Resolved

money debited from my account but not credit to beneficiary account

Sir/madam, i use mobikwik upi link with sbi bank account for rs 25000 money transfer on 01oct19 at12:50pm. The same amount get debited from my account and not credit to beneficiary account. When i complain to mobikwik personal they told me they are not responsible for this, bank will solve your problem and bank also told they are not responsible for this type of issue, contact to mobikwik.
So i request to you please do the needful....
Helpful
Found this helpful?
2 Comments
Report
Copy
N
nitin44444
from Mumbai, Maharashtra
Sep 30, 2019
Report
Copy

dmi loan foreclosure issue

Address: Mumbai City, Maharashtra, 400053

I had taken two boost loan from dmi mobikwik. One was for 17000 & 20000 with loan account no. 0062v00001atjjyaan. Since 1 month i was to call mobikwik to foreclosure of the loan. I got an email from mobikwik that, i have to contact dmi finance as they handle boost loan query and issue. Then i
Emailed dmi finance and they provided me the bank account details to make the payment and close the loan. I did that and also replied them...
Helpful
2 other people found this review helpful
2 found this helpful
5 Comments
Report
Copy
B
Bhagirathp4@gmail prajapat
Sep 8, 2019
Report
Copy

fraud case (account balance debit)

Address: 186 Opp Nagar Palika Office degana jn, Nagaur, Rajasthan, 341503

Dear team, my father got a call today at 9:18 pm and he spoke as his associate and said that i am sending 11000 to your account, you give me your paytm number. I am also giving the number from which the call was made and the number of my father.

Neither i have received any call or otp.

Also giving you transacation id and upi ref no. 1.5000 transacation-s30728976 reference id[protected].1500 transacation-s30787691br...
Helpful
Found this helpful?
3 Comments
Report
Copy
V
Vijaykumar202
from Chandigarh, Chandigarh
Aug 30, 2019
Resolved
Report
Copy
Resolved

payment debited but not successful to beneficiary

Address: agwar ladhai house no 3604 near filly gate jagraon, Ludhiana, Punjab, 142026

This to ref no[protected], order id :omk22c9e0710fc1080 amt rs 4611.20. On[protected] @ 18:36 by mobikwik to cash bean (Pc financial). Mobikwik is saying transaction successful but cash bean saying transaction not successful. Money is debited from my account & my bank is also saying that transaction is successsful.

Please help me to came out from this problem and help me to get my money back @ earlier most...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjay2965
from Mumbai, Maharashtra
Aug 20, 2019
Report
Copy

zip payment

Address: Hisar, Haryana, 125001

The bill generated 149 rs. With due date 5th aug and i am trying to make payment but technical error is shown everytime. I made the complaint with customer support on 4th aug with detail and proper attachhment but till date there is no solution provide moreover wallet levied penalty on penalty. What the customer care us. There is no concern no. Where one can talk or no customer aasistance.
Thanks
Sanjay arora
[protected]...
Helpful
47 other people found this review helpful
47 found this helpful
15 Comments
Report
Copy
A
ashokreddy thontla
from Delhi, Delhi
Jul 21, 2019
Report
Copy

harassment by mobikwik recovery agent

Address: Hyderabad, Andhra Pradesh, 500072

Hi bipin,

I am writing to you finally as i am fedup with mobikwik and your customer support,

I am ashok, i have mobikwik account with number : [protected],

Yesterday one of your employee called me about my boost credit account over due payment,

When i asked him whether he had any identification that he is mobikwik employee he didnt provide any,

He was talking...
Helpful
14 other people found this review helpful
14 found this helpful
Write a comment
Report
Copy
P
parsi143
from Mumbai, Maharashtra
Jun 12, 2019
Report
Copy

unable to transfer money to bank from wallet

Hi team,

I have added 10k from cc in my wallet. amount credited in wallet however when I am trying to process the transaction to bank it says email id not found in request. please do needful as I have already done.KYC. I am trying to process the transaction since yesterday still no success. email id already updated on account.

Regards
Prashant Burman
[protected]...
Helpful
Found this helpful?
5 Comments
Report
Copy
R
raheg
from Bengaluru, Karnataka
Jan 15, 2019
Report
Copy

mobikwik scam blocking kyc validation and bank transfer

Address: 560067
Website: www.mobikwik.com

Mobikwik is pathetic company with no customer care number working. They blocked my wallet to bank transfer saying kyc is pending but i submitted all my kyc documents still they are not enabling my bank transfer and my money is stuck in wallet, looks like its scam by mobikwik one of the worst upi/payment company i used.

First place mobikwik doesnt have working customer care number where you can talk to someone and get it resolvedbr...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Harish sundru
from Mumbai, Maharashtra
Dec 19, 2018
Report
Copy

unable to update the kyc

Hi,

My name is harish. I have an account with mobikwik. The mobile number registered with mobikwik is [protected].
I have added an amount of inr 10000 in to the app. When i am trying to make the credit card bill payment or trying to transfer the amount, it says kyc required. I have tried to input the aadhar number and verify but it says "service currently unavailable." my inr 8000 is stuck in the app and i am unable...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya Raghuwanshi
from Bengaluru, Karnataka
Nov 12, 2018
Report
Copy

imps transfer failed and amount got deducted from mobikwik wallet

Address: 560048

Hello,

On 31st october, i did an imps transaction of rs 5000 and 1000 as transaction failed and amount got deducted.

Customer support told that issue will be resolved in 7 days and amount will be refunded but still it's been more than 10 days but no update.

Please look into the issue.

Following are the transaction details :

Date : 31st oct 18
Transaction type...
Helpful
Found this helpful?
2 Comments
Report
Copy
Maarin Live
from Mumbai, Maharashtra
Oct 14, 2018
Report
Copy

my mobikwik user account is disabled

Address: 410209
Website: mobikwik.com

My account is disable but now im in need as bajaj finserv is linked with mobikwik so, i don't know reason for disable but kindly help me to get m account back. I tried to reset password but on the top page it says user disable and inside says new password set instruction has been sent but i did not got any mail even checked spam... I have attached screen shot
Email id: [protected]@gmail.com
Unable to contact mobikwik...
Helpful
Found this helpful?
3 Comments
Report
Copy
P
pillay srinivas
from Hyderabad, Telangana
Oct 11, 2018
Report
Copy

5000 amount deducted from account

Address: Hyderabad, Andhra Pradesh, 500076
Website: my amount to be refund me immediatley

My 5000rs deducted on[protected] at evening 6 to 7pm from mobikwik account which is not transferred to my friend and not refunded what is the issue, kindly request you please refund my 5000rs immediately to my account.
From past 2days i am getting worried about this transaction & am not getting connecting call of toll free number if my issue not resolved today i won be give a police complaint on this bajaj finance company.
br...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Amansingh2575
from Noida, Uttar Pradesh
Sep 27, 2018
Report
Copy

refund or any problems on mobikwik , mobikwik helpline number

For any type of complaints regarding refund, cashback supercash, account closure, account suspension, money got struck, order related issues, recharge related issues or any kind of problem
Mobikwik has given details of contact number: [protected]
Please contact the number to solve your issue, if the number comes busy in any case whatsapp the problem with screenshot and your issue will be resolved as soon as possible
Contact...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vinodh singh
Sep 24, 2018
Report
Copy

amount transferred to a closed account

Address: Chennai, Tamil Nadu, 600096

I've transferred the amount of rs.10, 000 to the wrong account number ending with 6284 instead of 6281. I received a message while transferring in mobikwik stating account closed and the amount of 10, 000 is also debited from the wallet. While inquired in bank they stated the account 6284 doesn't exists and is closed.
It's been more than 4 days and there is no response nor customer support from mobikwik. My ph. No is [protected]br...
Helpful
Found this helpful?
Write a comment
Report
Copy