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Mobikwik Complaints & Reviews

www.mobikwik.com

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Updated: Feb 18, 2025

Complaints 7140

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861

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6279

So far, so good. Mobikwik is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mobikwik will keep up the work and continue to help more customers with their concerns even better 🤝

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Sanctioned MobiKwik Zip Loan not disbursed

Withdrawn amount showing in progress

house rent payment failed. refund amount not received. convenience fee deducted.

Mobikwik xtra money withdrawal not received in linked bank account

Mobikwik Zip emi loan amount not credited to my bank account

Most useful reviews

My Aadhaar linked to another Account

Zip payment automatically disabled.

Help support number 9933-30-0853 team service call .ino..

PENDING PAYMENT TRANSACTION

Request to enable Mobikwik wallet account

Invoice not available for a transaction.

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Complaint regarding amount deducted from Mobikwik Wallet for Rs.5000

Fraudulent transactions on Nov 6th

Mobikwik reviews & complaints page 5

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I am user of mobikwik zip number
[protected], i have missed last payment due to network conjunction in my area, and they have charged me 700rs penalty on due amount, i have paid all due amount except of penalty, plz waive of my penalty from my account...

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Hi
I amarvikram singh want to inform u that rs 20000/- loan from transactree is reflecting in my credit score which do not belong to me.The residence address[harishpura, rajasthan] n date of birth [03/01/1999] mobile no.[[protected]]which is reflecting as per records don't belong to me but only PAN no.is mine..Loan acc.no.2637970U of amount rs 20000/- opened on 6/10/2022 .no amount has been recieved by me.so kindly check n resolve...

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I made a transaction in Mobikwik to pay my credit card due on September 26th of 2023, however, I received an email after the transaction stating that it was an unsuccessful transaction, from then I have requested them to refund the money and I have raised a complaint on the same as well, the ticket ID is 9925408 and shared the account statement as well with them. But till today, they said they are working on it, I am getting in touch with...

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Hello Team,
This is in regards to a repayment of Zip Emi, I have not received my salary till date due to some technical errors in the system in office.

I would request a time till this month end to repay the loan and I would definitely be repaying it.

The executives have been harrassing me 24/7 by calling and messaging on WhatsApp and WhatsApp calling not even normal calls.

Hoping for...

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Address: Mumbai

Sir mene mobikwik se loan liya tha 1.75 ka . But abhi kuch emergency aane ke bad mujhpe bhot karza ho chuka he. Jis karan me abhi kist nhi bhar paya... Me arrangement kar hi Raha hu but mujhe bar bar recovery agent ke dwara preshan kiya ja raha he. Please ap kuch action lijiye nhi to mujhe legal action Lena padega....

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URGENT ALERTS ❗ ❗ Fraudulent calls are coming to my family members very abusive language has been used also asking for my details. My father and sister get multiple calls again and again also after paying all your dues they don't provide NOC LETTER and call you again and again for recovery. Very very pathetic application pathetic people. After foreclosure of my ZIP LOAN and ZIP EMI I am still getting messages and calls for recovery and...

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Someone tries to login my mobikwik account and teies to create account in several websites using my details from mobikwik after i call to customer care.

Hi! Someone tried to login to your account on 10/10/23 02:41 PM from RMX2151. If it wasn't you, please change the password. [bit.ly/2SewzeI] -MobiKwik

I got otp for login to several websites thereafter like NNNOW.COM, Fancode, Infinity Learn, Sugar App, WINDS...

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Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road,Sector 53, Gurugram, Haryana-122003

Website: www.mobikwik.com

Hello sir my self Samay Sharma i had transaction through Mobikwik app on 24 sep 2023 from my indusand bank credit card Rs 17150 & 17650 deducted but not deposited to kotak cc account but few days i called on customer care they said paiment is failed dont worry will refund in 7 days after 7 days they said we need 7 working days now its 14 days still refund not reflecting on my account .

Regards
Samay Sharma...

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Address: Laxmangarh Dist-Alwar Rajasthan

I have used mobikwik zip pay later amounting to 49rs only. After using it they have charged me 199rs activation charge which they haven't told me or mentioned anywhere then i have contacted their customer care number and they said me that in 24hrs they will contact me or will send an email to resolve this issue. But no response made by them. After few days they started calling and messaging me to pay 900rs of repayment of loan with all charges....

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Actually I Have Booked Irctc Train Ticket By Using Zip Paylater And I Paid That Paylater zip bill Money After That I Changed My Mind I Have Cancelled The Train Ticket And They Refunded The Amount And It was Credited into Mobikwik but It Was not credited into my bank account I am requesting it from nearly 3Days But No One Is Responding Please Look Into This And Credit My Money As Faster As You Can

Order I'd ZP6064545b92641br...

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I am not able to withdraw my amount from Mobikwik Xtra, It is stopping me by saying as ur earlier withdrawl request is in Progress, However my earlier withdrawl is success and it simply stopping me by saying false reason....

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Address: Vill+PO-Karampur, PS-Khanpur, Tehsile-Saidpur, Distt-Ghazipur

Today( 01Oct 2023), I transferred my room rent of Rs8000 to Mr. Sumit Bishwakarma.
Money got debited from my account but not credited to beneficiary, It is showing pending, please help me out....

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I have never used or associated myself with a Mobikwik wallet in any way, and yet, I have suddenly found myself at the center of a relentless and alarming situation. For the past 1 month, I have been incessantly receiving calls and messages claiming that I have an outstanding balance to be paid within the Mobikwik platform. These communications, I believe, are a part of a fraudulent and unwarranted activity.

The level of harassment...

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In my experian credit report, this closed loan is showing active and affecting my score. The account type is other and account no. is 2193657U. The amount 2000rs is still showing active which is already closed....

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Address: Orai

I've paid mobikwik zip loan and still it's showing in my cibil... One thing I've paid zip emi late.....

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Address: Unit 102, Block B, Pegasus One, Golf Course Road, DLF Phase 5, Sector 53, Gurugram, Haryana 122003

Website: www.mobikwik.com/help

I received call from +91 [protected] at 8:12 pm on[protected], Please note that it was an IVR (Interactive voice response) call, which informed me that we have detected unauthorised transaction on your account to confirm the same please insert OTP sent through a message by Mobikwik, on the number and I confirmed OTP, please note that I only typed the OTP in my phone as done in usual process of IVR confirmation or validation and did not send...

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An amount of 60k loan approved on 31st Aug in which 30k amount locked only 30k can avail. By keeping in mind about that I put withdrawal an amount of 30k on same day itself. But till the time amount didn't disburse into my account. When ever calling to the customer care regarding this with in 48 hours it will reach another person saying it will take end of the month. Every time whenever I am calling to them getting different responses not...

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Rent payment done through using mobikwik zip on sep 5th. Still amount not credited to the account...

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Address: GURUGRAM HARYANA

Hello Team,

I am requesting you to waive off my penalty as its because of your mistake I wasn’t able to make the payment as my user access to mobikwik was disabled from your end before due date.
The mistake is not on my part, hence I am not liable for payment of the penalty.
I’m more than happy to make the bill payment minus the penalty.

I had contacted your support team multiple times to send...

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Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003,

Hi team,
There is a fraud happened on 18.08.2023 at 16:10 hours received an IVR call from Mobikwik stating some one is trying to logging to my account from an other mobile and to stop the transaction please press 1 followed by the OTP. After doing that from my Mobikwik ZIp account 54998/- is deducted. Immediately, I have raised a cyber compliant : [protected] also an FIR is raised. FIR number: 784/2023 under the Acts & Sections(s)...

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