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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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Mobikwik reviews & complaints page 4

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M
Manish Kumar Prajapat
from Lucknow, Uttar Pradesh
Nov 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hidden charges or penalty

Address:Laxmangarh Dist-Alwar Rajasthan

Dear sir
Someone had done a transaction of Rs 49 from my account many days ago, I don't know who had done it, it was a kind of fraud, I want to make the payment.
There was an outstanding balance of Rs 49 in my name which I want to pay and I also want to pay the charges of Rs 199. My account has been disabled.
You are requested to enable my account so that I can make the payment, it has not been enabled for a long time...
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Daydreamerbmf
from Paramakudi, Tamil Nadu
Oct 31, 2023
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Defamation

Address:Unit No 102 Block, 3, Pegasus One Golf course road Sector - 63, Gurugam - Наryana - 122003 )

My brother has taken a loan of Rs 3500 through this app and has to pay it back in November. But the bill was not ready for this loan amount, so there was a delay in paying that amount.
In this situation, my brother received a call this morning, my brother is working as a lawyer and today as usual when he goes to court for work, they keep calling and harassing him. When he said to the company employee that I don't know if the bill...
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Registered Email : [protected]@gmail.com

Registered Mobile No : [protected]

Transaction ID :
P2P-6917357154735319242373

Date Of withdrawal : 21 October 2023

Amount : 100272...
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D
Dhrmendra Gupta
Oct 25, 2023
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Zip bill of mobikwik penalty of 700rs

I am user of mobikwik zip number
[protected], i have missed last payment due to network conjunction in my area, and they have charged me 700rs penalty on due amount, i have paid all due amount except of penalty, plz waive of my penalty from my account...
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9
9888299170
from Ludhiana, Punjab
Oct 23, 2023
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Fraudulent activity on my CIBIL report by TRANSACTREE TECHNOLOGIES PVT LTD.

Hi
I amarvikram singh want to inform u that rs 20000/- loan from transactree is reflecting in my credit score which do not belong to me.The residence address[harishpura, rajasthan] n date of birth [03/01/1999] mobile no.[[protected]]which is reflecting as per records don't belong to me but only PAN no.is mine..Loan acc.no.2637970U of amount rs 20000/- opened on 6/10/2022 .no amount has been recieved by me.so kindly check n resolve...
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R
ravi512
from HYDERABAD, Andhra Pradesh
Oct 20, 2023
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Refund Issues for the transaction

I made a transaction in Mobikwik to pay my credit card due on September 26th of 2023, however, I received an email after the transaction stating that it was an unsuccessful transaction, from then I have requested them to refund the money and I have raised a complaint on the same as well, the ticket ID is 9925408 and shared the account statement as well with them. But till today, they said they are working on it, I am getting in touch with...
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N
Nafisa Cementwala
Oct 20, 2023
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Repayment of Loan

Hello Team,
This is in regards to a repayment of Zip Emi, I have not received my salary till date due to some technical errors in the system in office.

I would request a time till this month end to repay the loan and I would definitely be repaying it.

The executives have been harrassing me 24/7 by calling and messaging on WhatsApp and WhatsApp calling not even normal calls.

Hoping for...
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A
abhimohn
from Rajnagar, Madhya Pradesh
Oct 12, 2023
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Harassment of recovery agent

Address:Mumbai

Sir mene mobikwik se loan liya tha 1.75 ka . But abhi kuch emergency aane ke bad mujhpe bhot karza ho chuka he. Jis karan me abhi kist nhi bhar paya... Me arrangement kar hi Raha hu but mujhe bar bar recovery agent ke dwara preshan kiya ja raha he. Please ap kuch action lijiye nhi to mujhe legal action Lena padega....
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U
Urmiharshu
from Dehradun, Uttarakhand
Oct 11, 2023
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Abusive calls

URGENT ALERTS ❗ ❗ Fraudulent calls are coming to my family members very abusive language has been used also asking for my details. My father and sister get multiple calls again and again also after paying all your dues they don't provide NOC LETTER and call you again and again for recovery. Very very pathetic application pathetic people. After foreclosure of my ZIP LOAN and ZIP EMI I am still getting messages and calls for recovery and...
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Someone tries to login my mobikwik account and teies to create account in several websites using my details from mobikwik after i call to customer care.

Hi! Someone tried to login to your account on 10/10/23 02:41 PM from RMX2151. If it wasn't you, please change the password. [bit.ly/2SewzeI] -MobiKwik

I got otp for login to several websites thereafter like NNNOW.COM, Fancode, Infinity Learn, Sugar App, WINDS...
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S
Samay V Sharma
from MUMBAI, Maharashtra
Oct 7, 2023
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Need help for refund of failed transaction

Address:Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road,Sector 53, Gurugram, Haryana-122003
Website:www.mobikwik.com

Hello sir my self Samay Sharma i had transaction through Mobikwik app on 24 sep 2023 from my indusand bank credit card Rs 17150 & 17650 deducted but not deposited to kotak cc account but few days i called on customer care they said paiment is failed dont worry will refund in 7 days after 7 days they said we need 7 working days now its 14 days still refund not reflecting on my account .

Regards
Samay Sharma...
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Address:Laxmangarh Dist-Alwar Rajasthan

I have used mobikwik zip pay later amounting to 49rs only. After using it they have charged me 199rs activation charge which they haven't told me or mentioned anywhere then i have contacted their customer care number and they said me that in 24hrs they will contact me or will send an email to resolve this issue. But no response made by them. After few days they started calling and messaging me to pay 900rs of repayment of loan with all charges....
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P
Pavankalyan Mamilla
Oct 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Not Credited Into My Account

Actually I Have Booked Irctc Train Ticket By Using Zip Paylater And I Paid That Paylater zip bill Money After That I Changed My Mind I Have Cancelled The Train Ticket And They Refunded The Amount And It was Credited into Mobikwik but It Was not credited into my bank account I am requesting it from nearly 3Days But No One Is Responding Please Look Into This And Credit My Money As Faster As You Can

Order I'd ZP6064545b92641br...
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M
maheshch40
Oct 2, 2023
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Not able to withdraw amount from Xtra

I am not able to withdraw my amount from Mobikwik Xtra, It is stopping me by saying as ur earlier withdrawl request is in Progress, However my earlier withdrawl is success and it simply stopping me by saying false reason....
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Bhanu Pratap2411
from Lucknow, Uttar Pradesh
Oct 1, 2023
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Money got debited from my account but not credited to beneficiary

Address:Vill+PO-Karampur, PS-Khanpur, Tehsile-Saidpur, Distt-Ghazipur

Today( 01Oct 2023), I transferred my room rent of Rs8000 to Mr. Sumit Bishwakarma.
Money got debited from my account but not credited to beneficiary, It is showing pending, please help me out....
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S
Shubhankarbb
Sep 29, 2023
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Mobikwik Fraudulent charges on wallet

I have never used or associated myself with a Mobikwik wallet in any way, and yet, I have suddenly found myself at the center of a relentless and alarming situation. For the past 1 month, I have been incessantly receiving calls and messages claiming that I have an outstanding balance to be paid within the Mobikwik platform. These communications, I believe, are a part of a fraudulent and unwarranted activity.

The level of harassment...
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M
Mayank Jadeja
Sep 18, 2023
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Closed loan showing active

In my experian credit report, this closed loan is showing active and affecting my score. The account type is other and account no. is 2193657U. The amount 2000rs is still showing active which is already closed....
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N
Nick..90
Sep 17, 2023
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Affecting cibil

Address:Orai

I've paid mobikwik zip loan and still it's showing in my cibil... One thing I've paid zip emi late.....
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A
angu.patel
from Vadodara, Gujarat
Sep 15, 2023
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Mobikwik zip fraud resolution

Address:Unit 102, Block B, Pegasus One, Golf Course Road, DLF Phase 5, Sector 53, Gurugram, Haryana 122003
Website:www.mobikwik.com/help

I received call from +91 [protected] at 8:12 pm on[protected], Please note that it was an IVR (Interactive voice response) call, which informed me that we have detected unauthorised transaction on your account to confirm the same please insert OTP sent through a message by Mobikwik, on the number and I confirmed OTP, please note that I only typed the OTP in my phone as done in usual process of IVR confirmation or validation and did not send...
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R
Ranjita Pradhan
Sep 14, 2023
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Regarding Zip emi disbursement issue

An amount of 60k loan approved on 31st Aug in which 30k amount locked only 30k can avail. By keeping in mind about that I put withdrawal an amount of 30k on same day itself. But till the time amount didn't disburse into my account. When ever calling to the customer care regarding this with in 48 hours it will reach another person saying it will take end of the month. Every time whenever I am calling to them getting different responses not...
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