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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 4

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J
jilla vidhya
Nov 17, 2021
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Wallet amount debited but order didnt placed

I have done payment from mobiqwik wallet on 16/11/2021 of Amount Rs.3440/- towards L51302_Myntra designs pvt Ltd Order id:[protected] Amount was debited from wallet but order was not placed at myntra. I have raised a complaint in mobiqwik app but didnt get any response. Kindly resolve my issue asap and refund my amount....
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G
Gravity.Neo
from Bijnor, Uttar Pradesh
Nov 5, 2021
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Unable to fetch my recharge invoices

Address: Bijnor

Dear mobikwik team,

I have recharged my jio sim recently and not able to fetch/view/download any of the recharge invoice.

Please find the transaction ids as :
RJ[protected]
RJ[protected]
3e67c00f4794 (Money debited and recharge failed)

Kindly look into this very urgently and provide me the solution/invoices asap.

Note : If i don't get any reply from team, I'll stop...
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D
dnlanjewar
from Valsad, Gujarat
Oct 30, 2021
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Kyc centers

Please send list of KYC center near by Valsad Gujarat...
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S
Snlshaw
from Kolkata, West Bengal
Sep 18, 2021
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Aadhar Already Linked Error

Dear Team, While upating KYC in Mobikwik wallet, I am getting error message "Aadhar is already linked to another Mobikiwk account . Please enter another Aadhar number . Please help me over here .

Mobikwik Details :
Mobile Number : [protected]
E-Mail : [protected]@gmail.com...
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S
subhamsagar1
Sep 16, 2021
Mar 3, 2025
This thread was updated on Mar 3, 2025
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Zip payment automatically disabled.

My bill was generated on 15th sept 2021 of amount 5000. I paid on 16th sept 2021. After paying, it is now showing “payment via zip are currently disabled. I kept that 5000 for my medicines but now I am unable to use it. Kindly reactive my zip so that I can avail service. As my current health condition is not good. I need money on immediate basis so that I can purchase medicines for me....
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170 found this helpful
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A
ashish7829
from Patna, Bihar
Sep 6, 2021
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Noc of loan

Dear sir/madam,

I have sent mail many times for noc of my consumer loan but i did not get any reply from mobikwik side of please help me...
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20 other people found this review helpful
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Money debited during transition of IRCTC but transition failed and money
debited from wallet and not credited back to wallet even after IRCTC refunded money to Mobikwik. I have complained this issue to customers support but they promised to solve this issue within 48hrs, but still after 12 days issued not solved.
Complained 4 to 5 times.
Date of transition 23 August 2021
Transition id:- [protected]...
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P
PARTHIPAN ORSU
from Guntur, Andhra Pradesh
Aug 24, 2021
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Force closure of loan

I had taken a loan from mobikqwik and I decided to close the loan.they told that to pay the tree emis I had paid 4 emis but giving proper communication how to close the loan and telling rbi given guidelines that not to close the loan untill the tenure has been completed. If they not provided the force closure option I will not pay the loan. Kindly take action against the mobikqwik company....
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I paid 2, 399 rs to Myntra on July 31 st and the refund was initiated on 10th August to my Mobikwik account. Order ID-[protected] but amount is not added in my account...
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Address: Kanyakumari

I found a offer in my jio app that says upto Rs100 cash back when paid through mobikwik upi id. And i got cash back of Rs27.25 in my mobikwik account. This was the reason to use mobikwik app.To use the cashback today morning on july 26 2021, I recharged for a number, i was expecting for the payment page. Unfortunately the money was charged from the zip account which was inbuilt account in the mobikwik app along with the cashback amount. Charged...
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N
Nuclear Films
May 31, 2021
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Invoice not available for a transaction.

Website: www.mobikwik.com

Sad to say, this Indian company has no value for customers' money. I have made a transaction of 1000 through mobikwik, but the amount got deducted from my account and not got addwd to my walllet or the merchant wallet. Mobikwik has also not generated invoice for that transaction. Isnt this a fraud. Kindly look onto the issue....
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M
MuhammedK
May 26, 2021
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My Aadhaar linked to another Account

My name is muhammed.k recently i downloaded mobikwik app and registered as new and when i doing KYC i got error message that "This aadhar Number is linked to another mobikwik account please enter new one" and i called Mobikwik customer care 2 times.On 1st time on 25/5/2021 one customercare executive told that he registered complaint i have upload orginal adhaar id on mobwik complaint section so i uploaded my orginal adhaar id. But on other...
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192 other people found this review helpful
192 found this helpful
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S
Sesaah gusaf
Jan 29, 2021
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Credit Card Bill Payment Pending issue On Mobikwik

I paid my Credit card bill today i.e 29 jan 2021, but it is not reflected in my bank side and in Mobikwik it is showing as Pending. The Mobikwik team is not responding....
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G
Geetha Pandy
Dec 26, 2020
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mobikwik loan settlement letter - dmi0001029885

Mobikwik making unnecessary calls and messages for the payment. even though I paid the amount in full for the loan account number - DMI[protected]. I have no option left to file a suit in the honorable court and Reserve Bank of India...
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Mohammad 1633
from Bhagalpur, Bihar
Dec 20, 2020
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Support

Address: Abdul Mozib Road Bhikanpur Bhagalpur Bihar

Please support us as well my details name status mobile number is supported by the credit card number is supported [protected]...
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Deepikamangtani
from Powai, Maharashtra
Dec 2, 2020
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Amount deducted from my account but not transferred to the merchant site

I have done a transaction on the Indigo app through Mobikwik wallet attached card and the transaction was successful from Mobikwik end but has not been successfully deposited at the merchant site that was Indigo. I have contacted the Indigo customer care and they told me that the amount would be refunded bck by Mobikwik as the transaction fault is from their side I have raised a ticket over the transaction but no response has been given yet....
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N
NeelkanthR
from Powai, Maharashtra
Nov 19, 2020
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No credit for sale of gold

Address: Ayodhya, Budhwar Peth, Phaltan 415523

On 31/10/2020 I sold gold worth Rs.5000/- and on 02/11/2020 again I sold gold worth Rs.2000/-. Both transactions got failed. Gold balance deducted by the same amounts but amount never credited to my account....
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B
banerjee592
from Bengaluru, Karnataka
Oct 3, 2020
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Mobikwik and dmi finance is cheating

Address: Good earth business bay, #601- 6th floor, sector -58, gurgaon, 122101

I am a senior citizen and I took a loan from DMIFINANCE. LOAN ACCOUNT number- DMI[protected] . They asked me to pay the loan manually . I.e they used to send me a link in mail and I used to make payment through the link. I was doing this for last 4 months. Now on September 5th I again paid the amount as usual and they had also shown me in their record that the payment was done . Now on 20th of September they silently without informing produced...
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S
Shirinjaffershaikh
Jul 22, 2020
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Unauthorised transaction 22/07/2020

Address: Oswal orchid 201, Bldg no 11, near galaxy hospital, Kanakia Road Mira Road thane 401107

Dear sir/ madam,
am Shirin Shaikh RBL credit card holder, I got a call from this number today morning at 11.32am from this number +[protected]
They were saying my card has been block this call for security purpose, you will get new card with in 7 days from blue dark courier, after that they were approaching me for increasing card limit where I have told them I don’t need know I will directly ask for the bank, after that...
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SARJEET SINGH Bainsla
May 19, 2020
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Wrong mobile number send money

Address: MacLeods pharmaceutical company dahej

Dear sir i have transferred amount 5000 to mobikwik wallet number protected in palace of mobikwik wallet number protected due to mistake.
So please refund this amount into my mobikwik account number protected
On connecting to that person is not responding by not picking up my call belonging to to bharuch gujarat state

Order no :[protected]a5f8c0de77a5
Also i had registered complaint atathttp://www.mobikwik.com/...
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