Claimed

Mobikwik Complaints & Reviews

1
Last updated Mar 27, 2024
Complaints 7115
Resolved
857
Unresolved
6258
Quick Links
Statistics
Share
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mobikwik
Customer Service Contacts

Mobikwik Phone Numbers

Phone
+91 93 1392 5342
4532
3175
+91 94 6644 6644
2292
2241

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ravi512
from HYDERABAD, Andhra Pradesh
Oct 20, 2023
Report
Copy

Refund Issues for the transaction

I made a transaction in Mobikwik to pay my credit card due on September 26th of 2023, however, I received an email after the transaction stating that it was an unsuccessful transaction, from then I have requested them to refund the money and I have raised a complaint on the same as well, the ticket ID is 9925408 and shared the account statement as well with them. But till today, they said they are working on it, I am getting in touch with...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nafisa Cementwala
Oct 20, 2023
Report
Copy

Repayment of Loan

Hello Team,
This is in regards to a repayment of Zip Emi, I have not received my salary till date due to some technical errors in the system in office.

I would request a time till this month end to repay the loan and I would definitely be repaying it.

The executives have been harrassing me 24/7 by calling and messaging on WhatsApp and WhatsApp calling not even normal calls.

Hoping for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhimohn
from Rajnagar, Madhya Pradesh
Oct 12, 2023
Report
Copy

Harassment of recovery agent

Address:Mumbai

Sir mene mobikwik se loan liya tha 1.75 ka . But abhi kuch emergency aane ke bad mujhpe bhot karza ho chuka he. Jis karan me abhi kist nhi bhar paya... Me arrangement kar hi Raha hu but mujhe bar bar recovery agent ke dwara preshan kiya ja raha he. Please ap kuch action lijiye nhi to mujhe legal action Lena padega....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Urmiharshu
from Dehradun, Uttarakhand
Oct 11, 2023
Report
Copy

Abusive calls

URGENT ALERTS ❗ ❗ Fraudulent calls are coming to my family members very abusive language has been used also asking for my details. My father and sister get multiple calls again and again also after paying all your dues they don't provide NOC LETTER and call you again and again for recovery. Very very pathetic application pathetic people. After foreclosure of my ZIP LOAN and ZIP EMI I am still getting messages and calls for recovery and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Someone tries to login my mobikwik account and teies to create account in several websites using my details from mobikwik after i call to customer care.

Hi! Someone tried to login to your account on 10/10/23 02:41 PM from RMX2151. If it wasn't you, please change the password. [bit.ly/2SewzeI] -MobiKwik

I got otp for login to several websites thereafter like NNNOW.COM, Fancode, Infinity Learn, Sugar App, WINDS...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Samay V Sharma
from MUMBAI, Maharashtra
Oct 7, 2023
Report
Copy

Need help for refund of failed transaction

Address:Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road,Sector 53, Gurugram, Haryana-122003
Website:www.mobikwik.com

Hello sir my self Samay Sharma i had transaction through Mobikwik app on 24 sep 2023 from my indusand bank credit card Rs 17150 & 17650 deducted but not deposited to kotak cc account but few days i called on customer care they said paiment is failed dont worry will refund in 7 days after 7 days they said we need 7 working days now its 14 days still refund not reflecting on my account .

Regards
Samay Sharma...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Laxmangarh Dist-Alwar Rajasthan

I have used mobikwik zip pay later amounting to 49rs only. After using it they have charged me 199rs activation charge which they haven't told me or mentioned anywhere then i have contacted their customer care number and they said me that in 24hrs they will contact me or will send an email to resolve this issue. But no response made by them. After few days they started calling and messaging me to pay 900rs of repayment of loan with all charges....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pavankalyan Mamilla
Oct 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Not Credited Into My Account

Actually I Have Booked Irctc Train Ticket By Using Zip Paylater And I Paid That Paylater zip bill Money After That I Changed My Mind I Have Cancelled The Train Ticket And They Refunded The Amount And It was Credited into Mobikwik but It Was not credited into my bank account I am requesting it from nearly 3Days But No One Is Responding Please Look Into This And Credit My Money As Faster As You Can

Order I'd ZP6064545b92641br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
maheshch40
Oct 2, 2023
Report
Copy

Not able to withdraw amount from Xtra

I am not able to withdraw my amount from Mobikwik Xtra, It is stopping me by saying as ur earlier withdrawl request is in Progress, However my earlier withdrawl is success and it simply stopping me by saying false reason....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhanu Pratap2411
from Lucknow, Uttar Pradesh
Oct 1, 2023
Report
Copy

Money got debited from my account but not credited to beneficiary

Address:Vill+PO-Karampur, PS-Khanpur, Tehsile-Saidpur, Distt-Ghazipur

Today( 01Oct 2023), I transferred my room rent of Rs8000 to Mr. Sumit Bishwakarma.
Money got debited from my account but not credited to beneficiary, It is showing pending, please help me out....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Shubhankarbb
Sep 29, 2023
Report
Copy

Mobikwik Fraudulent charges on wallet

I have never used or associated myself with a Mobikwik wallet in any way, and yet, I have suddenly found myself at the center of a relentless and alarming situation. For the past 1 month, I have been incessantly receiving calls and messages claiming that I have an outstanding balance to be paid within the Mobikwik platform. These communications, I believe, are a part of a fraudulent and unwarranted activity.

The level of harassment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayank Jadeja
Sep 18, 2023
Report
Copy

Closed loan showing active

In my experian credit report, this closed loan is showing active and affecting my score. The account type is other and account no. is 2193657U. The amount 2000rs is still showing active which is already closed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nick..90
Sep 17, 2023
Report
Copy

Affecting cibil

Address:Orai

I've paid mobikwik zip loan and still it's showing in my cibil... One thing I've paid zip emi late.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
angu.patel
from Vadodara, Gujarat
Sep 15, 2023
Report
Copy

Mobikwik zip fraud resolution

Address:Unit 102, Block B, Pegasus One, Golf Course Road, DLF Phase 5, Sector 53, Gurugram, Haryana 122003
Website:www.mobikwik.com/help

I received call from +91 [protected] at 8:12 pm on[protected], Please note that it was an IVR (Interactive voice response) call, which informed me that we have detected unauthorised transaction on your account to confirm the same please insert OTP sent through a message by Mobikwik, on the number and I confirmed OTP, please note that I only typed the OTP in my phone as done in usual process of IVR confirmation or validation and did not send...
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
R
Ranjita Pradhan
Sep 14, 2023
Report
Copy

Regarding Zip emi disbursement issue

An amount of 60k loan approved on 31st Aug in which 30k amount locked only 30k can avail. By keeping in mind about that I put withdrawal an amount of 30k on same day itself. But till the time amount didn't disburse into my account. When ever calling to the customer care regarding this with in 48 hours it will reach another person saying it will take end of the month. Every time whenever I am calling to them getting different responses not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishika sai
Sep 11, 2023
Sep 13, 2023
This thread was updated on Sep 13, 2023
Report
Copy

Fund transfer pending for rent

Rent payment done through using mobikwik zip on sep 5th. Still amount not credited to the account...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pratik.G
Sep 10, 2023
Report
Copy

ZIP Payment and Penalty Issue

Address:GURUGRAM HARYANA

Hello Team,

I am requesting you to waive off my penalty as its because of your mistake I wasn’t able to make the payment as my user access to mobikwik was disabled from your end before due date.
The mistake is not on my part, hence I am not liable for payment of the penalty.
I’m more than happy to make the bill payment minus the penalty.

I had contacted your support team multiple times to send...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vudamanojkumar
from Hyderabad, Andhra Pradesh
Sep 8, 2023
Report
Copy

Mobikwik is adding interest on the fraud transaction happened which impact my Cibil

Address:Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003,

Hi team,
There is a fraud happened on 18.08.2023 at 16:10 hours received an IVR call from Mobikwik stating some one is trying to logging to my account from an other mobile and to stop the transaction please press 1 followed by the OTP. After doing that from my Mobikwik ZIp account 54998/- is deducted. Immediately, I have raised a cyber compliant : [protected] also an FIR is raised. FIR number: 784/2023 under the Acts & Sections(s)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
helo helo
Sep 7, 2023
Report
Copy

Desebl accound zip over due incread

Address:Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India

ZIP LOAN APLY MAT KARNA 2 MONTH PENALTY DOBLE KARDIYA. JITANA LOAN MILA DOUBLE PENALTY DETA KOYI MAT FUSNA MOBIKWIK SE

1500 loan emound zip
decebl accound avary day increas penalty daily
1500 : 2 month penalt 5000
z͟i͟p͟ l͟o͟a͟n͟ k͟o͟y͟i͟ m͟a͟t͟ f͟u͟s͟n͟a͟ 1500 l͟o͟a͟n͟ k͟a͟ D͟o͟b͟l͟e͟ k͟a͟r͟d͟i͟y͟a͟ 2 m͟o͟n͟t͟h͟ k͟a͟ p͟e͟n͟a͟t͟y͟ j͟a͟d͟a͟ h͟e͟......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear Sir,

I got SMS regarding unauthorized transaction of Rs 57869.0/ on 31/08/2022 at 12:32 pm and again receive a decline transaction of same amount at 12:37. When I login in Mobi Kwik, at 12:40 pm, I observed the fraudial transaction (transaction ID :[protected]A) of Rs.57869.0/- debited from my wallet. I reported same to Mobi Kwik customer care online and lodge a complaint with complain no#8702451 at 12:43 pm. After...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy