Motorola Solutions Complaints & Reviews

I Naveen Avaradi submitted the handset to rudr computers in gulbarga since my handset moto E 2 and4 g display was not working . it internal damage issues so I am asking warranty purchased date is 22-10-15 .and work order no is GUB/MG/15/01126.since 14-03-16waiting so kindly do needful

Regards
Naveen S Avaradi
[protected]...

I bought moto x play 32 gp on last december . Found speaker was not working replaced. The replaced mobile memory slot not working gave it service . Asked 30 days but not fixed and after 60 days fixed it with wrong mother board 16 gp .
And the speaker and working asker for replacement to 32 gp, still waiting, service centre response bad, customer care response bad.
Fed up dont know wat to do . Sont want to waste time and money...

Cell phone- moto g 2nd generation
Buy date- 2014
Location-Mumbai
A recent OTA update of Android 6 for moto g 2nd generation was received.
Prior to update itself the cell consists of a memory card functioning properly.
After the update system repeatedly asks for making the memory card as internal storage. On declining the message and keeping the card as external sd card, memory card automatically ejects...

I have given my friend's mobile for service, its almost 20+ days and still not getting it fixed instead hearing bad words from the people work there, I have lost all the respect and trust had on Motorola, this is really bad experience, this is not just a first time this service center doing this to a customers..and now they are not returning back mobile also..
Example conversation:

Me: Sir, mobile is blinking continuously...

Today morning (30/03/2016) my son has visited Motorola service centre at Rathna arcade in Salem city in Tamil Nadu. He went there to get the dust accumulated in the camera lens of his MotoX2 cell phone to be removed. The cell phone was purchased in June 2015 and hence Warranty period was still valid.The technician at the centre told my son to come in the afternoon along with the relevant papers.My son has requested him that since he has to...

Last 2014 october i purchased moto e first generation. exact after one it started to hang but i given for service last october 2015. after that one month it worked properly. in december 2015 it agained hang and fully off, again i given for service center they said software problem. after service till one month it worked again in January 2016 it got problem another kind of problem again i given service center they said that software problem....

I have purchased a moto x play and problems started occurring since 1 week after purchasing . I also took the phone to service center and got repaired . Even your service executive was not able to find out the problem earlier .Now again my phone started hanging, camera crashes again and again, videos are not running, it's lagging also, motion sensor don't work sometimes. I am very irritated since i purchased this phone . I thought that motorola...

I purchasef this mobile moto x play in Feb.My mobile is heating with in 5min while play the game.please do needful.
Whenever i played the game on phone it feel very hot as compare to another phone. Also heated whenever used internet services on phone.

What do u want in complain.
My complain is heatin problem of phone for this what information do u want.

Model no. AP3536AE7K8...

I have purchased my moto turbo by 16th of jan 2016 then it had some booting issue, so i went to service center of janakpuri west, new delhi and i have submitted my phone to them on 16th of march . after that i went there 3 times (landline number of service center wasn't working) everytime they used to say "moto hasn't provided the required hardware to them so it might take some more days" .
please either repair it fast or provide...

I bought Moto G (2nd Gen) online (got delivered to me on the 15th of this month). It is getting warm to 43 degree Celsius while charging with original Motorola charger. I have spoken to the customer care. They asked me to switch to safe mode for a day and download ThermoCF in order to keep a check at the battery temperature. The temperature seems to explode. Also, sometimes the screen skips some the options(back option for example) and sometimes...

Sir i am prateek awasthi, i purchased moto g3 from filpkart 2 months ago, last night my phone got totally discharge when i connect charger to it and leave it for 6 hours but when i turn it on it is not responding, not starting, not even opening, not displaying any thing, not even feel a vibration at its starting.And it is not opening.. So i kindly request you to suggest me to resolve this problem....

I had brought moto g2 before 12 months back.
Three major issues was occurred in 12 months.
I had submitted my device for 4 months to the service centre for resolving my mobile issues.
5 new mobile issues was created by service centre people due to lack of skill .
I had walk through 6 times to service centre to get back my mobile but every time they have created new issues.They wasted my valuable time and its really...

Sir, I 2 months ago I got the notification for update on marshmallow on moto g 3rd gen since then it has gone into a boot loop I sent it to Motorola service Centre.first time it was repaired in 3 days we also paid for the warranty to start. Again after few days when we updated same thing happened and this time service center gave us 25 days wait.now it has been over one and a half months and still they are telling us to wait for another week......

Sir, my name is mohit bais, I purchase moto 2g mobile from flipkart company after using for a month. The mobile start heating, hanging, and gets automatic restart . I convey this issue to motorola service centre, where i submitted this mobile and after a examination of this product for a day they message me that the motherboard of the mobile has got damage so they asked me to wait for a 25 days. but it approx 3 month till now i have won't...

I visited your service centre in chennai t.Nagar, it's very tough to trace out your centre in your web page even in Google too. I am requesting you to update the address for further customers. You people making me fool after visiting your service centre. After diagnosed problem simply they are telling head phone jack shorted because of water passed in holes. Am telling you clearly your technicians are not so skilled after open the display...

There is some issue with my Motto g3, I'm not able to see any notification and home button is not working, not able to receive any call and even I'm not able to factory reset it. So I visited Motorola authorized service center at Lajpat Nagar. They are telling me that it's a software problem and they will charge RS.200 for reinstalling the software.

My product is in warranty's period, then why I should pay them even a penny.br...

I have submitted my phone moto g 3rd gen in warranty to the service center on 5th march with job id - zst/mg/15/10179 for an issue of phone showing charging problem and getting off every now and then and was told by service center that this will be resolved within 7 days.
I didn’t receive any communication from them and when i contacted, i was told that the part needs to be changed and we are waiting for the part.
I also reached...

I had some issue with my moto e 2nd generation and therefore I had called customer care service to know service center nearby and I found no service center in my city so I asked for solution which they said to go to another city which is very difficult for me kindly provide a fair solution as my warranty period is expiring next month...

My motog3 mobile charger is broken and i need a new charger which i requested to service center and customer care. Since 30 days the reply from service center and customer care is stock not available. Motorola is selling the goods but not looking after the after sales service and spares availability. And even they are not confirming the expected date of stock. Since years motorola entered indian market but not at all caring about spares to...

My phone display coming in front little bit by a corner so i go for B2X service center so there i sumit my phone but after 2 days they give me phone back and said me that YOUR PHONE IS REPAIRED but they didn't repair it .
Then next day i go for center again then after 30 mins they give me phone and said it is repaired but i told them still there is a big gap and display is coming to front they ignore me and said your phone will work...