Motorola Solutions — loss of imei no | |||
I am using the MOTO E mobile phone which is purchased on flipkart. Somehow its IMEI no has been erased that leads to unable to detect network and I am not able to use this phone. I have shown on motorola service center Sector 10 Noida. I have been told that motherboard is not working it will take Rs. 4000/- . I am surprised that due to loss of IMEI no it cost to that much. Kindly provide me IMEI no and activate my device since I am the owner and genuine legal customer of mobile phone. Handsets FSN: MOBDVHC6TH4PZGSM WID: N26758 Moto E (White) [IMEI/Serial No: [protected], [protected] ] Was this information helpful? | |||
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Motorola Solutions customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Sir i have given my phone (moto g4 plus) to service center in baxipur, gorakhpur on date 17/01/2018.
Still i didn't get my phone back they are always giving me further dates and when ever i reach to pick up my phone they give nxt date.
Sir please help me regarding this.
Positive n quick response is highly awaited.
Still i didn't get my phone back they are always giving me further dates and when ever i reach to pick up my phone they give nxt date.
Sir please help me regarding this.
Positive n quick response is highly awaited.
Motorola Mobility Customer Care's response, Feb 20, 2018
Hi Shahrukh,
Greetings from Motorola!
Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to supportforums@motorola.com referring to this post.
Thanks
Motorola Support
Greetings from Motorola!
Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to supportforums@motorola.com referring to this post.
Thanks
Motorola Support
I m using this mobile from aug 2017, 3 times i have visited motorola service centre and now its 4th time i m facing issue with charger
They have changed my motherboard and charger but again i m faing this issue.
They have changed my motherboard and charger but again i m faing this issue.
Motorola Mobility Customer Care's response, Feb 20, 2018
Hi Tushar,
Greetings from Motorola!
Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to supportforums@motorola.com referring to this post.
Thanks
Motorola Support
Greetings from Motorola!
Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to supportforums@motorola.com referring to this post.
Thanks
Motorola Support
Hi Mr. Patel,
Greetings from Motorola!
Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to [protected]@motorola.com referring to this post.
Thanks
Motorola Support
Greetings from Motorola!
Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to [protected]@motorola.com referring to this post.
Thanks
Motorola Support
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Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
Greetings from Motorola!
Thank you for bringing this to our attention.This type of product quality is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern in detail. Hence, we request you to send us details to supportforums@motorola.com referring to this post.
Thanks
Motorola Support