Motorola Solutions Complaints & Reviews

My motorola mobile some issue like power off not start then we submitted the phone at vapi motorola service center at sai plaza sardar bhilad bank, chanod colony, vapi at 25/10/2017
Job sheet no. = srba[protected]
Imei no. = [protected]

Till date mobile not repair when we call at service center always they talk we will repair in 2-3 days...

Dear concern
I am writing this email on behalf of my wife.
I had purchased e4+ on 26th nov 2017at best deal communication (D-216/2 shop no. D, central block dilshad garden delhi - 110095, when i reached my home i was facing network issue i had tried different network sim but problem is same, next day i was traveling out side delhi problem is same there with this cheap phone when i came back i went that mobile shop on 12th dec.17...

Hi,
I am facing the same issue with my moto g5 s plus. I have dust particles inside the lens of my rear camera. I don't want to open my phone. The phone is in warranty period. Kindly provide me with a solution for it. And if not possible provide with a replacement as it is a manufacturing defect. If no solution is provided soon i will be forced to take action against it!!...

I have made a purchase of Moto E 4 Handset on 16.8.2017... and from then onward i am not at all satisfied with this handset as cause of excessive slow speed and only on few occasion did your handset functions normally else most of the times this rotten handset doesn't respond.

i tried to talk to the vendor for replacing the same, but has not received any positive feedback from them...

i personally have no faith...

My moto g5 plus is just two months old and the phone got off all of a sudden. Before i was facing charger issue and now the phone. So i took it to the authorised service centre at trivandrum (Dreams mobile, trivandrum) and they recommended for replacement of mother board, which they did. After getting the phone after replacement it was k in performance. But i did'nt notice a smudge like horizontal lining to the left corner of the screen which...

I had purchased a mototola m handset from an outlet in shillong. The handset was having issues in bluetooh and there was booting issues also. The purchase has been around 3 months. I had visited the retailee and described the issues in details. I was reffered to a service centre to get the handset checked. As i was made to understand that issues would be resolved after a software reset. The service centre returned the handset after a software...

Sub: no response for service center

Dear sir/madam,

I had purchase the product of bluetooth of your company, and now i am facing a problem with mic and i had visited to service center and all servicer center denies that they are not dealing with the repair of bluetooth.

I had also called few service center but no positive response received and same reply is given to me.

So this...

This is again in the series of the complaints on the apathy of motorola india, which is cheating its customers wth poor quality devices and unattending, not responding to the complaints lidged in the consumer forum. This has led the customers to approach consumer forum for redressal f their grievance.
In my context, the moto x force failed in aug'17, when the instrument was purchased in may'17 thr amazon online.
The device was...

Dear sir
I ordered moto g plus 4th gen xt1643 bearing
Imei no 1 : [protected]
Imei no 2 : [protected]
From amazon on 14th july 2016. Within a month from the date of purchase i started facing issues in the handset.
Issues were :
1) device automatically gets turn off frequently,
2) battery - battery started draining out fast,
3) torch/flash light turn off automatically within...

I purchased a motorola e4 plus on 09.11.2017. After 2 weeks 4g volte was not supporting hence i was not able to make any calls. I gave the phone to motorola service centre, trichy, tamilnadu on 28.11.2017. They said the mother board had to be replaced and took the phone in their custody. After few days when i called them they said that there is only hardware problem. Finally i got the phone today on 14.12.2017. But when i checked the phone...

As my phone (Moto z play) screen got blank last night all of sudden so i have been to lenovo service center noida today and my phone screen was pretty well (Not broken) till the time i have given it to executive and executive asked me to wait outside for 10-15 mins so that they can check what can be done but once when i get back to them after 15 mins they told me your phone screen is broken and you haven’t told us and now they are telling...

Hi
Here am vinay from warangal. Am using moto g4 plus from last few months. My charger is not working properly and some times its going to heat. When i went to moto care they said there is no problem and it's working. But i know what's happening they simply saying no problem and i have warranty on my mom bile and charger so will u resolve my issue as soon as early

Vinay
[protected]...

I brought my moto g turbo edition form flipkart on 18/06/2017 after 4 months i faced problem with my phone's display, i went to the sevice center 1st floor, jyoti cineplex, m. P nagar zone-1, bhopal, madhya pradesh 462011 and they denied to repair it even being in the warranty period and also misbehaved instead of repairing it. I did a mistake to buy moto phone and mere expectation of a customer is to get support regarding queries but behaviour...

At first my moto z play started to heat while charging so I took it to moto service center and they told it was due to minor liquid damage but it was working fine so it was out of warranty than I took it home after few hours it got swollen and right side of screen started to come out a little bit and later it was showing blank screen so I took it to moto again and they told me it was a liquid damage to the motherboard and it is out of warranty....

Hi i bought my phone 0n[protected] model moto g5 plus from amazon. I got some issue with my usb cable my phone was not able to change by my charger. I went to mototrola service center (Address-technotronics technologies204, 2nd floor, rajgor empire, near micromax center, ghatkoper west, 400086, mumbai, maharashtra) to raise a concern about the charger because my phone is in warranty. They check my phone and found that there is no issue with...

I purchased my motorola phone (Moto g 5) on 21/9/17 through amazon.in.

Within a week the rear camera of the phone started malfunctioning.

I visited the service centre twice. But the camera works for a week or so and again it starts malfunctioning. (The rear camera becomes blank/ black).

The details of getting the phone repaired at service centre are

Complaint no. At baroda service...

Total service executives are protected their service centers if they did wrong service also, without invoice they did service and damaged my phone, but now they are asking for invoice, i lost my invoice like that i said before giving my mobile, but simply saying to their authority, not having of invoice,
Without invoice u damaged my mobile, now i gave complaint means no one is responding, without invoice why u took my mobile for service,...

Dear sir,

It is really a disgusting reply from motorola service department not to repair my handset under warranty condition then why u have mentioned in your earlier mail that i have collect my handset on 11th dec 2017 (It means that without knowing the fact u had just my reply mail) from service centre either u have to repair my hand set under warranty policy otherwise i m forced to take this matter at appropriate legal...

First time we encountered a problem it was on 26th september 2017. The phone was not charging. The service center a. A. Enterprises, jhansi, u. P. Proposed the charging cable was not working. They provided with a new cable. The problem persisted and the next day they asked to leave the phone with them without providing any documentation as such. I was not aware as to what was the legit protocol and complied with their request. The phone was...

I bought moto pulse 2 headphone on august 10th 2017 and right side has stopped working. It is still in warranty but i can't contact any customer care as they are not picking up the call and nor anyone replying to my mail.
Contact no : [protected] email support : [protected]@binatonetelecom.in
These contacts using but no use.
If moto is not talking any action regarding this than i will go to consumer forum and file a case...