Motorola Solutions — moto e4 plus microphone not working

 
6 Reviews
 Akhilesh Pareek on Sep 3, 2017
I purchased it 3 weeks ago and i am facing this problem. The microphone of moto e4 plus is not working during calls but on loudspeaker it is working when i call someone the person can't hear my voice but on loudspeaker it's not so plz respond to my complain otherwise i will go to higher authorities and will take action against you in court plz help me

Complaint Status


[Sep 03, 2017] Motorola Solutions customer support has been notified about the posted complaint.
Complaint comments  5 Comments     Updated: Share0Tweet0Share0

Comments

Hi, Akhilesh.

We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post.

Thanks,
-Motorola Support
I purchased moto e4 plus 6 weeks ago, caller or receiver on the otherside often can't hear me. Have to keep mouth close to microphone. Solve this issue immediately
I purchased Moto E4 plus 5 days ago but now microphone is not working while calling, even in device help also it not working. Pls solve this issue
I purchased one Moto E4 plus two weeks before, Now Microphone is not working. Other features are working fine.

Sekar
Microphone problem with Moto E4 plus. Person on the other side of the call can not hear my voice. The phone worked fine for 3 weeks after purchase. My voice could be heard only when I put in speaker mode. The same issue has been raised by many other customers also as I can see here

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    Motorola Solutions - moto e4 plus microphone not working