Motorola Solutions Complaints & Reviews

Sir i am vaibhav kale from maharashtra aurangabad. I purchase moto c plus phone on 12/08/2017 from flip card. I have problem of massage of continuous update of my android phone while surfing over internet. I already update my phone 14 to 15 days back. (In massage wrote that if not update phone may be damage and slow)

I have problem wy this problem came. Is it is relay company problem or any virus problem

Please email me what i should do ([protected]@gmail.com)

I have purchased moto e4 plus from flipkart on 12th august, 2017. From ist day jio 4g sim is not proper working in ist sim slot of this mobile. Your rohtak (Haryana) service center is not satisfied me about this problem. I have already many time change other jio sim, but this network problem is not slove, please help me on this issue.
Nawal
Rohtak
Contact no [protected]

I have purchased moto g4 plus online from amazon on 08/feb/2017, suddenly my mobile stopped working on 10/sep/2017.

My mobile is on under warranty, when i go for authorize sevice center on 11/sep/2017 they told me your mobile is damaged and they demand for charge to repair my mobile, even my mobile is not demaged, it is same condition when as i got from amazon.

My requesting to company repair my mobile either replace my mobile. I need a valid solution for this problem as soon as possible.

Mobile details:

Owner name: mayur shah
Invoice number : tn-maa[protected]
Order id:[protected]
Imei : [protected]
Price: 13999

My contact details :

Mobile: [protected]
Email: [protected]@gmail.com

I hope you got my problem and solved it as soon as possible

Thanks
Mayur shah

Dear team,
I have given a moto e3 power for repair, as the same was not switching on.

However, service center people are not updating the customer on the status nor answering the mobile number given by them even after calling 40+ times literally. At least, to know the status they should answer the calls of the customers.

Hcl services ltd:
Address: shop no. 26-27, manisha blitz, shankar math, solapur rd, hadapsar, pune, maharashtra 411028

Hello dear,
First i say we are your customer's ya you are our customer that i can't understand.
I purchase my moto g4 phone on 9th december 2016 with amazon.in this 10 month's i goes to customer care 3 times. We have only that work?
Today in my phone headset pod is not work properly. And now i can't go to the customer service center. If company have any responsibility for customer satisfaction then replace my phone with new phone.
I guess company will take any action for that. Company can contact me on [protected].

I have purchased moto m, but it is not all charging, motorola sells this phone for very high price, but with lot of defects. There is no proper support for this issue also.

I think all the phone manufacturers thinking indians are fools, they can sell any cheap quality items for very high price by ads.

Moto m is the worst case, it is irritating than any other thing.

My moto phone was drained until 0% and got switched off... So what i did kept my phone in charge for about 3 hours and when i tried switching it on it still showed 0%... I thought something wrong with my charger and kept on trying to charge and eventually found my phone in 0%... When i searched it online i have found that many moto users have faced this problem... I am very disappointed and i hope you people resolve this problem for upcoming moto phones

Hello sir, i am mohit kaushik, on friday i submit my mobile moto e4 plus to their service centre at gole market, connaught place. They took my phone and collect it back tomorrow after repair. But next day when i collect my phone back i saw that they damage folder of my phone and claim that it was already damaged. When i trying to tell them that it is not my fault then they start ignoring me. Not a single representative of company listening what i am saying. This is the worst experience to any customer relation assistant ever. I must say i am really disappointed by their service. Please take a note on this query sir. Because i buy this phone only one month before

Recently bought moto e4 plus. It is not working properly. There is problem with mic. Also consulted with service center they kept phone with them for a week. And return the phone without solving the problem. Facing issue with mic still.
Very disappointed with this phone.
Consulted with service center twice still did not got any solution. Not getting any solution. Don't know where to go. So complaining here.
In service center i also met with others who also complaint about this phone.

I submitted my motog4 plus on july 21st, at koc-520-techno communication, now its august 9, still i didnt get my mob back after service, j ob sheet no-srkoc[protected]. And feels very poooor service n response from motorolla. Feels pitty regrding the services, contacted 9, 10 times over the telephone, many times through chat, bt waste of time only happen. Immidiet attention required. Spare is not yet delivered to the service centre. Immidiet attention and a solution required...

I regret to inform u that i was duped by an unauthorised person who has been deceiving customers with"authorised moto service centre". He hasn't given warning for changing charging port (C. C).
He changed money ₹1200 where it actually costs 800.
Kindly take an immediate action on
E-services (Moto)
Ground floor, gmr complex, opp: headquarters, hanamkonda, warangal
506001
Contact no:[protected]
Mail id:eservices. [protected]@gmail.com

I have buy moto e4 plus 2/08/2017 4g volte problem. When i use mobile 4g get a call or call but after when not use after 15 to 20 min 4g sim stop getting a call. Caller person received a tone of not reachable and switch off. I have submit my phone to customer care it change my motherboard but still i getting a same problem. Please resolve it not completer 1 month it have somuch of problem..

I purchased motorola g4 plus 32 gb on 17 january 2017, as a started using it i face some problems like
Heating issue while charging and capturing any video and application getting started automatically and battery draining drastically.
I showed my phone in motrola service center in jaipur (Sodala) and they fixed the battery draining issue by changing the battery.
Although the auto start application issue still persist.
So i showed up my phone to your service center in udaipur.
They said that they had fixed the problem by changing its motherboard. But as i can observe the problem still persist. So i showed up my phone again. They kept my phone for 4 long days and they did nothing. The name of the person is deepak. They said its clear now. But still the problem persist.
Again i showed it to your jaipur (Sodala) service center. They said they have upgraded the software and touch animation.
But still my problem persist.
What is wrong with my phone? Why they are unable to fix the issue?
Why i have to travel to your service center again and again?
Is this the best customer service that you provide?
I am highly disappointed with this problem.
I request you to kindly check my phone thoroughly and fix this problem completely. I need you favor this time to solve the issue.
I had already raised the complaint in this forum. I am complaining again.
Kindly resolve the issue.

Name - ankit joshi
Date of purchase - 17/01/2017
Email id - [protected]@gmail.com

I brought a new moto z2 play handset on july 24 of 2017 after one month o[censored]sage the screen got a defect, some area of the screen doesn't respond to touch. As i have a warranty, i gave my phone to repair in an authorized moto service center on 10 th august 2017. But they did not repair the phone. As the part was not available. They wanted me to wait for it and i waited for a month but still they haven't repaired my hand set. If this is the service that you provide for your products i don't want to know what you guys give to your flagship products. Need a solution for this. Please!!!

My job sheet no is srpun[protected]

This is by far the worst experience in my life and really frustrated by it. I haven't even used the phone to its fullest and this is what i got. No wonder people are opting for other brands. Moto is a no go. The worst after market service.

I purchased moto e4 plus on 22-07-17 via flipkart.com but i have been facing a microphone problem for which i have given the phone to motorola service center in mehsana twice. The problem hasn't been solved yet after the custody of the phone for more than 10 days. I'm unsatisfied with either the phone or the service and expect solution by saturday.

I submitted my phone for display change one month ago at motorola service centre s. N. Ganguly road ranchi and mobile not provided upto now. I called the number of service centre more tgan 100 times they not pick the call also. I visiting service centre from three days. They always said come after 1 hrs. I came after 1 hrs then again tell come in evening. And evening telling that come tomorrow. I become worried from your service.

Rajpal
Ranchi

I have buying moto g5 plus mobile paytm website purchased aug 9th
But the mobile water proofed
Aug 20 when i go out side it's come rain but phone is watered phone is not on
When i go to our customer care kurnool he persons not responded this phone worrested mobile please sell to another company this phone not warranted pease no water resistant spell please solve the problem
My phone last one week our store please responce

I purchased my phone on 13th of august and i'm facing problem regarding apps. The app crashes suddenly with no notification, it specially happens when i use clash of clan. More problems like my news feed automatically gets refresh and it again starts from beginning... Sometimes it automatically gets crash. I even cleared my cache memory and set my apps preferences to default. But still the phone is not functioning properly. The torch and even youtube automatically stops functioning. Kindly help!!!

I have bought mobile phone of motorola company through flipkart, ordered on 20th july 2017 and delivered us on 22nd july 2017, phone detail as given below:-

Model number : moto g5 plus (Luner grey, 32gb)
Imei (Slot 1) no. :[protected]
Imei (Slot 2) no. :[protected]

Last 7 days i am facing many problems like wifi, hotsopt, vibration and other problems are not working.in this connection i have made call to customer care no. [protected] and talked with mr. Noor, he has done all work related issue but problem no resolve finally he said please visit to our authorized service center with complaint no.[protected].

Today i. E. 05.09.17 i have visit to motorola authorised service center, laxmi nagar, delhi-110092, and met with ms. Priyanka kashyap (Executive) with token no 137, but no response received from her properly she said you should submit a phone for 3 days but i denied to submit the phone because i have no other phone.

In view of the above kindly replace my phone at the earliest because i am facing many problem due to phone not working properly.

I submitted my motorola handset to cellphone repair store (Service center of motorola in indore, m. P). Only front camera is not working. It's now almost 2 months. Handset is not repaired and when i asked them to return my handset, they give me dead mobile and arguing i gave them a dead mobile.
Worst service ever experienced.
Motorola plz stop making customer fool or stop making mobile phone.