Motorola Solutions Complaints & Reviews

Clearly mentioned the moto servicr center jayanagar, bangalore to not remove tamper glass.in case there is a situation where u cannot rectify the issue without removing tamper glass i asked them to return the phone without resolving the issue. Still they removed the tamper glass without even informing me. I need u to refund my temper glass money or send me one. Its clearly service center mistake. Order no. :[protected]...

I have purchased moto c plus mobile of model xt1721 on 03.07.17 from flipkart, inv no: od[protected]. Within less than 1 month touch pad is not working. I have submitted the handset at service center, tirupati on 09.08.17, complaint no: soin[protected]. They have taken the mobile and till date (19.08.17) the problem is rectified. I demand an explanation and replacement of the damaged piece with a new one...

Hi,
I bought my moto g4 plus 8 months back and started facing the problem of ghost touch especially while charging for quite some time, but could not visit the service centre immediately as i was out of town. I looked up in the internet to find this a very common problem. So, finally i submitted my phone to the service centre where after waiting for half a day in the queue firstly they calibrated the display, when that did not solve...

Sir, i asstt. Sub - inspector vishwajeet kumar had purchase moto x play (Xt-1562) imei no. [protected] through flipkart website on[protected] now this handset is defected and deposited at moto service center bhagalpur (Bihar) on[protected]. Service center representative is demand of money for rearing above handset due to warranty status is shown expired. Kindly take necessary action into the matter at the earliest.
Contact detail...

Dear sir
I purchase mobile (Moto e4 plus) handset on dt.[protected] through flipkart.
On dt.[protected] screen display of my mobile is suddenly off. I give this mobile to service centre of motorola & ask them to give me new piece against this mobile but they says that we can't give you replacement but we repair this. After that they repair this mobile & give me feedback that there will be software issue regarding screen suddenly...

I have purchased one Mobile Handset Moto E4 plus vide Invoice No FAABKQ[protected] dated 07.08.2017 against Order No : OD[protected]
dated 06.08.2017 from Flipkart which was delivered on 11.08.2017. I made return request of the delivered hand set on the same day i.e 11.08.2017 since it was found defective. In view of my return request one Technician was deputed from Flipkart for verification of the handset on 14.08.2017. On verification...

I am prajwal i am from karnataka tumkur, i had given my moto g4 + phone to slans communication tumkur it is athoraised service centre, i had given my phone for head phone jack problem but after few days when they returned my phone it was automatically switch offing at itself when i asked them abt this they told that they will change the mother board after few they gave me changing the mother board but they had damaged my phone finger print...

See what a ghatia quality is launched in india without quality test. And you people are cheating us and asking what is the issue? Why dont company call back immediately from india. Vikas pathak new delhi [protected].

—

I had been a motorola user for last 4 years and had been happy with the performance. Bought motorola e4 plus thinking the same, but this product has failed me.

Cons are:
1....

After i've been without my watch and calling them every week for 5 weeks without any answers to what's going on, i got told i'd be sent an email twice but never received them. I was also asked for my tracking number in case it was lost as they couldn't locate it and may need to replace it.in the end reluctantly i asked to speak with a manager which didn't go well. She said they didn't know why i hadn't been informed and why it took so long...

This product is faulty. Basic phone feature is not working. Whenever we call it is out of coverage area. I have replaced 3 reliance gio sim on the handset it has same problem. Handset is not converting signals to 4g volte. I have disconnected my landline and purchased costly phone to support 4g volte feature. Since one month i am struggling. Motorola people not able to diagnose the issue. The phone as described is 4g volte phone but it is...

There is a minor bubble and lines on my motorola x force's screen and your service center person told that its a crack.
Purchase date[protected]
Complain date[protected]
Only in 17 days there are lines on screen and your service center is not doing there work properly in jaipur. They didn't checked my phone properly and were also very rude to me.
I need immediate solution and replacement of my phone.
Looking...

From the first day. I facing a problem that. When i answered a phone call my voice is not receiving to the person who am i talking, literally total clam. But i receiving the voice of that person. But after restarting the phone that problem is solved, but again it raising. Please give me reply as fast as you can. I can't face these problem anymore. Its is irritating....

Sir,
I have purchased moto g play in feb 2017. But before 20 ago in my mobile not listen noise.
So i m go in your service center in meerut at dated 27.7.17 in service center say his speaker are change. And we are inform you. But i have three visit in service center they are saying not
Equipment are available.
I am fully fir stated from service center. Kindly resolve my issue as soon as possible
Otherwise...

I have submitted my mobile set moto 4g 32 gb to new tech auth. Lenovo service centre. Through complain no. 2444 dated[protected]. It was 2nd august 2017 for collection the mobile. But, they neither send a complain registration on my register mobile no. [protected] nor the solution message. The imei no. Of my mobile set is [protected]. I have phoned many times, but they didnot answerd me. So, kindly rectify this... Amresh.....

Dear sir
My moto g4 plus given in moto service center gurgaon sahara mall on dated 8 july, they return my phone without repair after one week, and said to go sikanderpur service center near metro station, i shown my mobile on dated 20julywhere they said that mother board not working, and will be exchange with new one, now 1 month gone but till now i have not received my phone,
Please do needful

And let me know...

I purshased moto m in feb 2016 not even 3 mnths i had to rush to service centre because of the bad battery issue. Latter on they replased the charger cord stating that the charger has a problem nw again in 6 mnths of cell purchased it is givin problems like battery takes long to charge. Battery gets drained so fast. Cell gets switchd off automatically. I am so fed up of the cell since i hav purchased it. Shall i leave all my work an keep...

I had moto z play device. One day it was suddenly restarted and all wireless connectivity like bluetooth, wifi, wifi-direct stopped working. My device in service center from 15th july, 2017. Still they are giving me reply its under process. They tell me everytime, this problem solved and new problem has been created about touch than camera & flash....

I have a Moto G4 plus cell phone which I bought on 16th August 2016 from Flipkart. It has a one year warranty. A couple of months ago I started facing the ghost touch issue with the phone. Because of time constraints I couldn't take it to the service center. And today when I went the guy said we are closed for the day. Upon mentioning the warranty he said that if you've bought it on 16th, the warranty expires on 15th. I'd also like to point...

It's not been a month since I am facing problem with my phone active display is not working and I am very upset with this. Please be quick and solve this problem. I have tried everything but not able to resolve it. Restarted my phone many times but it's still not working. I want quick and permanent solution and why this is happening and if there's any kind of serious problem replace it this phone is still under warranty....

Respected Sir/Madam

With the reference to the caption subject I want to state that I had purchased a Moto G plus 4th Gen on date 23/8/2016 .I went to your Motorola service (address as mentioned above in subject)centre for reparing of our mobile's camera but she told me u will have to pay for this reparing cost around its cost 850.00 rupees as camera is not cover under warranty period.Kindly tell me is camera not cover under...