Motorola Solutions Complaints & Reviews

Notice of deffective product and deficiency in service

To:
Motorola excellence centre,
415/2, mehrauli-gurgaon road, sector 14,
Near maharana pratap chowk,
Gurugram, haryana 122001

Cc: motorola@encompass.com,
Motorola india customer care


From: suresh augustine
S/o x. Lazar augustine
#15, elegant poise, flat no. 303, 3rd floor, br...

I have a motorola mobile that was purchased on last october 2016. I have gone through viman nagar service center pune and they said the mobile was liquid damaged and denied to repair mobile in warranty state. I am sure that my mobile was not liquid damaged.
Still my mobile is in warranty state so look like service center is not want to repair mobile and said everybody the same statement.

Thanks
Sandeep goynarbr...

I bought a brand new moto c plus on september 14 from flipkart. The phone keeps restarting when connected to the wifi. I had flipkart replace the product but the replacement phone also has the same problem. Motorola has cheated me off my hard earned money. What is the point of buying a brand new phone if it is unusable. Motorola needs to refund my money at the earliest. I refuse to be stuck with a ridiculous product like this. Wifi is an...

This is due to your urgent notice to tell that my mobile was stolen at dawn today by a thief. Kindly see to that any mobile of the model, moto z play
Of model bo1fn7hwcyinbc_moto z play_32 gb_blk_p, comes to the service centre for operating system upgradation or for getting a new operating system please contact this no. [protected]. As this is very urgent i am requesting all of you to kindly see to that matter and if any person comes...

I have got my mobile phone repaired from service center : ste-216- the mobile unique, address : ucp 011 bengal ambuja house dev. Ltd, city center, durgapur, west bengal-713216. While i handed over the phone for repair on[protected] two sim cards used in the phone was given me back but not the sd card. The problem with the phone was that it's display was vanishing as soon as contact was made with any one. I got the phone repaired by paying...

I had ordered a moto g4 plus turbo charger from amazon on 13th august but afer few months the charger is not working properly. I went to moto service centre but they do not provide repairing facility according to moto service centre even it is in warranty. They are saying online products are replaced online. Although online replacing period has been over but my product has 6 months warranty by brand but moto serive centre are not providing...

As my moto m handset's rear contains dust from inside. The pics are very blur and when i visited my near by service center they gave me statement that nothing can be done for this problem. Is this any kind of a joke its cost is rs.14000 and if i don't get any answer back ill complain to higher authority with proof so please get my work done. And i have pasted a attachment please take look at it. Thank you....

Dear sir,
I have bought moto e4 plus (Iron gray, 32
Gb) warranty: 1 year for mobile & 6 months for accessories
[imei/serial no: [protected], [protected] from flipkart under invoice number # faba6u[protected] dated 16.09.17. But i am facing a problem regarding pop up message showing always, like "send sms" without giving any input from me. Always displaying "send sms".
Software of this moto mobile is up...

In moto service center at eluru west godawary dt in andhrapradesh when we went for service they are not giving job sheet of moto company they are repairing with duplicate parts and collecting money in company prices un officially. So that the phones are not working proparly. My instrument is out of warenty. As i has no faith with the service centers i want to take moto x style touch and display original from the company for cost. So please...

Dear sir/madam,
My phone is not working properly, it's getting switched off every now and the worst part is battery problem, heating issues, i went at one of your service centre in jhansi (U. P).. They only updated my phone's software and told me that it's working fine and still i'm facing the same thing. I want this phone's replacement, if you can't afford giving me replacement then i will give it to you for free as a remark to not...

I will take moto e4 plus on 10 aug2017 from last 6/7days i suffer the above complaint subject
When i open my phone it open, but after some time the screen will be blank.
Calls are coming but due to this problem, i can't take these calls. Also when i use the phone, the brightness will be increases or decreases automatically.
The phone will be overheated during i use.
I wish you should understand my problem. Please...

I have motorola e3 power and which is in warrenty period. My problem is my mobiles just lock key is broken and i just want to replace it but service centre nearby me give answer me that i have to change my display also overall cost is ₹3000/-. My whole family using motorola this is not good response to my problem.
To change just lock key they said to change my display. I hope my problem will solve soon thank you...

I had purchased moto g5 plus 5 months ago but unfortunately i am facing a lot of problems in this phone. First when i purchased this phone after 1 month only i faced the camera issue in which iwas unable to open my ccamera. Whenever i tried to open it, the error popup stating ' unfortunitaly your camera has been stoped' but any how i manage to solve it. And now the recent problem is that my phone flash light stops working suddenly. And i...

I had a problem in my g5 speaker while recieving and doing calls so on 15 sept 2017 i handled my phone to motrola service centre sodala branch of jaipur now for like 15 days their staff keep on delaying me saying my phone will be provided next week i am sick of this # and completely annoyed by this kind of irresponsible behaviour i need my phone fixed asap....

I have brought new moto e4plus through flipkart.. Gets heated inspirte of charging it gets switched off automically. Screen disappears and we are unable to switch on phone. Speaker is not working.. I had given my phone to service center. But they are also unable to fix the problem. They have updated software. At deepak worli. Mumbai 400013. Please help what to do..??? These has happened thrice. I got it repaired.
Kindly look into the...

Recently (9/4/17) brought moto g4 plus, after weeks o[censored]se the sensors of the phone is not working and sent to the authorized service center in kollam named cityfones, mannaniyya shopping complex first floor, kollam ph. No.[protected] and [protected]. They cleared the faults. After one month the display of the phone has been damaged without any fault form me, and then i took the device to the above mentioned service center on[protected]....

Hello sir, i am using moto g4 plus from last 11 month. Now the problem is foest sox month mobile was ok. But after that i am getting issue in mobile 4-5 times in last 4 month. No response from customer care team. They are nt even replacing mobile. I am very very disappointed.
Need your help

Imei num - [protected]
Mobile - [protected]

Please call and give update.
Email - darpan. [protected]@urbanladder.com...

I have purchased the handset of moto g turbo edition dual ne sim lte black in march 2017. Suddenly without any physical damage to the phone from my side, the phone switched off one day (This incident happened around one month back august 2017). After two days it switched on automatically. From that onwards when i call anybody my voice cannot be heard by the person on other side.

I gave my handset to repair in the authorised...

I visited your service center located at kotla to get my phone repair which had many problems under warranty. They never complete the repairing work on time. When they solve the one issue another issue arrives immediately.. I don't know what the engineers are doing. Yesterday i got my phone from the centre and new problem is arrived. Either they are not properly doing the work as it's under warranty and want to make money what so ever be...

I'm using moto g4 from 8 months did not get any problem. But recently camera didnt work good. So i thought to go to mot service centre ( in Dhilshuknagar, Hyderabad). They checked the mobile and said that camera glass has to be change with payment. I agreed and also noticed double display in screen, I asked them solution. For that whole touch pad is to be changed and it takes 4 days time. So I submitted phone on 9-9-2017 but still today I...