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Motorola Solutions Complaints & Reviews

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Last updated Oct 25, 2023
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Motorola Solutions reviews & complaints page 31

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S
Shashank Chourasia
from Hyderabad, Telangana
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no response from mobile service centre regarding phone display

Address:Hyderabad, Andhra Pradesh, 500084

I have submitted my mobile phone for repair in kukatpally motorola service center. But no response from service team is coming. Everytime they say 1 more week. It has been a month and no progress has happend. My job no. Is 12903. Is it so difficult to get a screen change in motorola. Didnt expected from motorola. A pathetic way to manage your customers. At least you can intimidate people, if it is so difficult to get the parts. There is no...
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ShilpiT
from Chennai, Tamil Nadu
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moto m not working

Address:500081
Website:I purchased it from flipkart

I purchased this phone in Jan 2017, and since then i m frustrated. Every other something or the other problem comes up. Some days battery drains out suddenly. Sometimes phone mic stops working, keyboard hangs. Poor network reception, i have to restart the phone to get network signals back. I short I am highly disappointed with this phone. My faith in MOTO is lost. I ran from one service center to another. MOTO service center says go to lenovo....
+1 photos
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P
psparab
from Chennai, Tamil Nadu
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burn display appearing on phone moto g 4

Address:Mumbai City, Maharashtra, 400021

Dtae of purchase-20 oct 2016
Date of incident - 15 may 2017
Invoice no - ka-blr[protected]
Name - billing addrass-ps parab - 44 bajaj bhawan, nariman point mumbai 400021
Shipping address. Ps parab 203, sahayog appartment, ganeshwadi, panchpakhadi thane west.

I bought a moto g4 20 oct 2016. I have a problem with my mobile is... A screen burn/ghosting everywhere on screen - status bar, navigation...
+2 photos
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S
Silpisikha Sonowal
from Barpeta Road, Assam
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issue in moto g5 plus

Address:Dibrugarh, Assam, 786001

I am using moto g5 plus from last 6 months. I bought it from amazon in january. Recently while clicking photos by rear camera i have seen that there is a small black patch in every pics. Then i saw the previous pictures from before then also i saw that the photos have that patch but it was slightly small in size. Can you tell me what problem is this and what to do. There is no crack or anything in the camera lens.
Hope that you will...
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Amit Gorai
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my motorola g4 plus shut down automatically

Address:Dhanbad, Jharkhand, 828205

I am very fed-up of with this mobile and the service centre too. From the beginning i am facing my motorola g4 plus shutdown automatically issue and for that i have given my mobile to the service centre for very lon time but the problem remains same.
So, lastly i am requesting to u that plz give me the solution for that.

Regards,
Arup kumar ghosh.
+91 [protected]
Mail:- amit. [protected]@gmail.com....
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N
navaneeth rm
from Tirur, Kerala
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battery is very poor

Address:Wayanad, Kerala

I buy a new phone on 9 august 2017
Battery is very poor and changing is also very very slow i buy this phone for rs: 16, 999 i save my money and i buy this phone please give me a phone please
I don't have money to buy a new phone please provide me a phone please moto
Please this is my last wish camera also not good in moto i love moto so much
That's why buy moto phone...
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V
vikramjit prabhat
from Indore, Madhya Pradesh
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front camera of moto e4 plus not working. heating problem also.

Address:Durg, Chhattisgarh, 490020

I get this mobile from flipcart a week ago. And my front camera is not working. And the mobile is getting very heat after using browser. My delivery address is in patna bihar. But now i am present in bhilai chhattisgarh. What can i do.
I want replacement according to the terms of flipcart, at my present address bhilai chhattisgarh.
My delivery address 1150 km away from my present location.

Kindly help me sir....
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Tejasri Teju
from Cuddapah, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement of turbo charger in warranty period

I have purchased moto g4 plus on june 2016 vide order id[protected] and i approched sri valli communications tirupati andhra pradesh india - 517501 for replacement of turbo chatger in warranty period. They have regf the same online vide no. Srvjy[protected] on[protected] but till date not replaced and nearly 20 times i approached but no responce. Kindly replace immrdiately....
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M
MUSHTAQ AHMAD AHANGER
from Srinagar, Jammu and Kashmir
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moto g5 plus mobile handset issue

Address:190004

I purchased moto g5 plus and received it on july 5th. As announced my motorola a lenovo company on the launch of moto g5 plus that it is a volte set. When i received it, there is no volte option in the status bar. I tried to call ur customer support but was not satisfied. I go call form your side yesterday but he denied motog5+ a volte set. Many of my friends are able to get the volte option but i'm not. If my issue is not resolved soon enough....
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C
Cornucopia
from Tezpur, Assam
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battery problem motorola

Address:Darrang, Assam, 784125

Sir,
I have purchased a moto e3 power from flipkart on september 2016. But now there is problem in battery. I am from assam where there is only one service center in guwahati but there is no stock of battery. I have search on various ecommerce sites
But it is not available. Please give me solution or where i could find the battery./urgent/

Thanks...
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Y
from Mundi, Madhya Pradesh
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regarding repair of moto g4 plus

Address:Indore, Madhya Pradesh, 452009

My phone cracked and got curvature as i met an accident. I bought my phone 15 September 2016. it is under warranty but service center located in Yashwant plaza opposite railway station refused to repair it saying that its motherboard has got curvature it can't be repaired. There should be some solution to the damage but they refused to check it. My phone doesn't work properly. it gets hang all the time and its screen moves on its own....
+5 photos
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A
Anchal Bhardwaj
from Kapurthala, Punjab
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moto c

Address:Solan, Himachal Pradesh, 173212

Dear all,
I purchase this moto c last evening,. But this one is most worst model of you. And my dealer refuse to exchange this with any moto smartphone. Whenever i inserts earplug in this. Its only gives me hang, only hang. I just put that in garbage after those words which of that dealer.
Worst phone ever..
And yeah
You are the first in wireless communication.
That's why i purchased this. But really gotta...
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S
srinivasaraju karampudi
from Bengaluru, Karnataka
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received defective moto e4 plus mobile - reg.

Sir,
I have purchase moto ee4 plus mobile on 19th july 2017, through flipcart. Within no time it is noticed that:
I) my voice is not being clearly heard by the call receiver.
Ii) when the mobile is in on mode, the screen brightness is decreasing.

I request your benevolent self kindly initiate some remedial steps, so that my mobile works normally.

With kind regards.

Srinivasa...
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chims@2903
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service centre is not giving proper service

Website:://www.consumercomplaints.in/new_complaint

I have motog4 plus (Xt1643) phone which i have bought in october 2016. After that in 2-4 days it started operating automatically. It used to show random screen (Ghost touches) and that problem increased gradually so that i submitted it to service centre on 3rd jully 2017. They said that it has display problem and it has to change and will return you phone within 8 days. Meanwhile they harassed me a lot on every 3rd to 4th day they was telling...
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V
Vishwanath Tandon
from Delhi, Delhi
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snapchat is not working

Address:New Delhi, Delhi, 110009

Moto e4 plus mai snapchat is not working properly every time it hang the phone and hang the video after recording in snapchat so please give me suggestions from which snapchat can work properly and contact me as soon as possible and reply soon and i can also send the snapchat video to your complaint message so after that i also contact to the snapchat customer care so reply as soon as possible...
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A
Ashish Chakotra
from Dalhousie, Himachal Pradesh
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excessive advertise

Address:175018

My moto phone is showing a excessive amount of adds like abt at its hike time 1 add each min. Sometimes its just open goggle play app out of no where. I have have deleted many apps even resent my phone but it does not help me. Hence its looks like a phone problem not any application etc. Non my friend moto phones shows such high amount of adds. Create very bitter mobile mostly gaming experience....
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I purchase moto e3 power mobile in 15 may 2017. Within one month the voice problem issue comes. I submit the mobile in motorola care center which is placed at nal stop, kothrud, pune. The care center take a 13 days for such a small issue. The above mentioned problem is repeated within 2 week. Now what is the use of such mobile which have problem in every 2 weeks & take a long time for repair for such minor issues. It is very easy to repair...
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S
Shubh28ald
from Rajkot, Gujarat
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moto x play not charging

Address:Rajkot, Gujarat, 360001

I went to rajkot motorola service centre named ashutosh mobiles. The main person was mr. Janak pithadiya. My mobile moto x play was not getting charged at all. He checked my mobile at cost of rs.230, said that your motherboard is damaged need to change battery. I ordered for battery on 26th june 2017 but got on 13th july 2017 @ rs. 1600/-. Still, the problem remained the same. I went again on 15th july, he again charged rs.230/- and told...
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sabirp95
from Mumbai, Maharashtra
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my moto g5 plus wasn't getting switched on

Address:400003

My moto g5 plus wasnt getting switch on i went to the service center in ghatpkopar, there they told motherboard is faulty due to moisture cost of repair would be above 10000, so I took mobile back. Then I noticed that didn't fixed my mobile display propely they stuck it loose. And the main thing is that mobile started working when I went to mobile repairer costing only 300 which was due to software issue . Where Lenovo service center told...
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Sakir Ahmed
from Bargarh, Odisha
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irresponsibility

My charger has been damaged in the box itself when I purchased it from Flipkart. I contacted the nearest service center for replacement as it was in warranty period. They put my order of a replaced charger and asked me to contact them after a fortnight. It is now 3 months passed I have been calling them. Everytime they refuse me as they say the replaced charger hasn't come yet. Just think once how I am charging my phone? Very irresponsible...
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