[Resolved] Motorola Solutions — Motorola mobile phone | |||||
I have purchased moto g from amazon 7 months back. Only after 3 months o[censored]sing it got totally shut. I contacted customer care where he told me that i have to submit the phone to service center. For that i have to travel down from agartala to kolkata as there are no service centers near to my place. After 20 days i got the back where the service centre peoples of sd communication, kolkata told there is some software issue and they have fixed it. Just the next day again it got shut. It was not starting at all. Again i have to run down to the service center. He again told that mother board have some issue and took another 7days. Looking at this scenario, i am totally dissatisfies and annoyed with this service as well as the product and this time after two times of a product being damaged which is just 7 months old, i don't want to continue with it. I want it to be replaced immediately anyhow. Please do the needful immediately. Sudeshna deb [protected]/[protected] Udeshna. [protected]@vodafone.com Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Motorola Solutions customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
I am having problem with my phone moto 4g plus .and i visited service centre.But my problem is not solved .As they are saying software not available from our side
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
I bought a set on July 2015. I have warrenty upto July 2016. Right now the set is not functioning well. Getting hanged and becomes too hot after using for sometime. Went to your service center nearby BBSR. But they are saying nothing can be done. Please taken some action regarding this