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Motorola Solutions Complaints & Reviews

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Last updated Oct 25, 2023
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Motorola Solutions Phone Numbers

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1800 440 2205
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+91 12 4419 2000
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205

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Motorola Solutions Head Office Address

Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14
Gurgaon
Gurgaon District
Haryana
India
122001

Motorola Solutions reviews & complaints page 81

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A
abrahamcpaul
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Screen replacement

Address:6802026

Ive been waiting for 2 months for my screen for which i have already paid. It was once replaced but the service centre gave it back with the edge of the screen broken and they said they would replce it but its been almost 2 months now and it hasnt beem replaced yet.

Model = x2 (Black)

Please do look into the matter for any doubts pls inform me through my email
Ap911.[protected]@gmail.com

And also...
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V
vijaygupta77ansh
from Noida, Uttar Pradesh
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Motorola phone - issue in service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:motorola

Undersigned purchase moto g2 phone in jan 2015 and immediate after purchasing it start giving trouble. The last service was done in roorkee for issue of charging jack which was not properly working but repaired anyhow. Again this phone strated giving same problem and this time i went to 2x bhoj market noida2km
G-7 & 8 ground floor, dharampali place, bhoj mkt, behind vinayak hospital, noida - 201301
Bhoj mkt, behind vinayak hospitalbr...
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S
SAILESH634
from Burla, Odisha
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Motorola android mobile / moto g 3g

Address:Khordha, Odisha, 751007

I had purchased a motorola g3 (3g) phone through flip kart vide invoice no : # blr_wfld[protected], serial no of the mobile - [imei/serial no: [protected] on 05-september-2015.
I have given the said mobile at the service center for repairing at bhubaneswar on[protected] – job sheet no-9321 and till date, i have not got any response from them. And to saddest part is that today i have called them in the only available landline...
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R
Rathan uppar
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About moto g4 plus mobile

Address:Dakshina Kannada, Karnataka
Website:WWW.Motorolamobile.com

I bought yesterday new moto g4 plus mobile in Amazon. In this mobile are double double app is there like file manager is 2 nd some other app also 2. I restored mobile but not use . how to deleted one app. I want only one file manager so help me. What is problem in that mobile .
How to nano sim cutted.
Please help me i really hugry with your mobile.
Solve my problem plz give me suggestion fast....
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M
Mohanrajaj
from Chennai, Tamil Nadu
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Moto e2 front glass broken

Address:600019

Dear sir/Madam

I wish to inform u that my handset (Moto e2) front glass was broken due to some unavoidable circumstances. so please tell us what is price of the front glass and touch screen is working. mobile is in good condition. i am from chennai and i want know the good service center in Chennai, please help me to get the correct shop. i brought my mobile through flip-kart....
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N
niks.
from Mumbai, Maharashtra
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Moto e 2nd generation

Address:New Delhi, Delhi, 110033

Dear sir,

I am a civil services aspirant that is to say i am student preparing in Delhi..last year my wish to have a smartphone was realized when my dad financed me to buy one, after a lot of research i decided to buy moto E as i have always been an admirer of Motorola.. the new handset from the start had issues but i could not give it to service center then as my civil services mains exam were approaching and internet was...
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R
Rishi Parashar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outrageous service at b2x noida

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.b2x.com

My moto x play got heated up one day and i submitted it to the motorola authorised service centre, b2x noida (Sector 27). They told me that the motherboard had to be changed. (Job number : amsni003891) the day i received the device (20/05/2016), i wasn't given the receipt due to internet connectivity issues at the centre and since i had to leave town that day, the official personnel at the centre promised me that the receipt will be e-mailed...
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A
Askana
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile (motorola g3) not working within 15 days of purchase

Address:Rangareddy, Andhra Pradesh, 500072
Website:www.motorola.in

Dear team,

I bought my moto g 3 mobile through amazon (Online shopping, order id:[protected] site (Order date: mar 24, 2016 ; delivery date: 26-mar-2016).
Mobile stopped working and is freezed at moto logo m, contacted amazon, told replacement policy is within 10 day s of purchase. Hence contacted motorola service team:

1. On 8-apr-2016, submitted mobile for service due to freezing of screen...
+7 photos
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S
suniloo9sonu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No voice transmission during calls from moto e, and automatic contact deleting

Address:500034

I have been using moto g for 3 weeks now. It is regularly showing a problem while making and receiving calls. I cannot hear any sounds and nor does the receiver receives any sound. It has become very frequent. Everytime i have to restart my phone to set it right and after a few hours the sound goes off again. I wonder what might have been the reason? Any suggestions?...
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T
tyagiabhishek47
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No sound in 12 days old moto g3

Address:Alwar, Rajasthan, 301001
Website:Motorola

Today morning, on the 12th day of its receipt of this phone online, the phone just stopped having any kind of sound at all. I opened a video and there was no sound. I thought the video was corrupted, but it was not. No sound in music player, ring, video or key volume.
I am shocked to see such performance by this phone, which I chose over so many options.
I feel cheated when Amazon says that I cannot replace this phone after...
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M
monicaumr
from Mumbai, Maharashtra
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I am getting error code 96 while sending message.

Address:600063
Website:www.motorola.in

My outgoing messages aren't being sent showing error code 96. It is from last march. I have been trying several things. But nothing worked. Rebooted phone and other steps were done. I am totally dissatisfied. Kindly help. My sim works in other mobiles.
My device is moto g3.
Android version is 6.
I had a problem in receiving incoming calls after the update. But after rebooting phone it got rectified. But outgoing message...
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S
Sadyan
from Chandigarh, Chandigarh
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Moto e xt1022

Address:Haridwar, Uttarakhand, 247667
Website:motorola

I has done hard reset through fastboot menu recovery option wipe data/hard reset option. But still my moto e xt1022 is struck at startup from hours, it is freezed with logo blue m at startup.
I have also wipe cache partition, and then wipe data/hard reset also, but after it it has struck at startup from hours.
Earlier to this my mobile battery was finished during a call and my mob has gone off, after that after charging also...
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A
amty
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrashment due to poor response of motorola

Address:Gurgaon, Haryana, 122001
Website:www.motorola.com

It is bring to your kind notice that I purchased Moto G Turbo phone from flipkart on dated 05/04/2016 & after 1 month suddenly its switch off automatically & again not on.For this problem I went to Moto service centre on dated 12/05/2016.They deposit the phone & replied was not satisfactory.Further their is no any call from service centre about phone status.On dated 18/05/2016 I made a call and they said phone is ready.Then I took my phone...
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Address:110048

Sir/Madam,

This is to bring in your notice that I am regular customer at Motorola from past so many years, but it seems like the company and brand have done little to value their customers. I had purchased a Motorola 360 watch From flipkart on 22/06/2015

After some time I start facing problem in the watch but after update new software watch got dead because it is within warranty period so I submitted the watch...
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S
Shraddha Shah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

[Incident: 160508-006580]

Address:400060

Hi,


Post 2 time back to back service(within 1-2days) done to my newly purchased phone at Borivli center, I am still facing same issues as mentioned in my mail below.Thus, I want replacement of the phone as issue cannot be resolved either online or at service centre.

We got 1 of below error at service centre at time of delivery and requested for replacement of handset.They told us we need to mail motorola...
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Address:638002

During Nov-15 I've purchased Moto E mobile (2nd Gen) . During the month of April-16, I had a problem in the power button of the handset. The power button was not working.
Since the problem arises during the warranty period, I've given my mobile to "X Plus Communication" in Trichy, on 22-Apr-16, who are the authorized service center in Trichy. They raised job sheet having a work order number of RYX/MG/16/00060. .
Till date...
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R
Rijesh Arangath
from Bengaluru, Karnataka
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Moto X style not received yet

Address:Kozhikode, Kerala, 673020

I submitted my moto X style in motorola authorized service centre Ridham mobiles, kozhikode on[protected] . and now its been 25 days i havent recieved any call from the centre that my phone have been repaired and when i called they say part isnt available wait for some days.They cant even tell a date when it will be repaired. This is very disappointing and I cannot recommend motorola phones to any one.Please Resolve the issue asap.Bill No:544...
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D
dhanalakshmi reddi
from Yarada, Andhra Pradesh
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Complaint regarding water resistance

Address:530041
Website:motorola

Recently i purchased motorola g3 mobile. Heard that it is famous for its water resistant ability. It has been 4 months since i have using it. Due to rain it was totally wet. I thought it was water resistant but what really happened is, water got settled inside the screen and the display became blur. Immediately i went to the servicing center (Motorola) in siripuram named bright information's. They said that it would cost money rather than...
+1 photos
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B
Balaji Janakiraman
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Handset heat up (front camera concern

Address:600096
Website:www.b2x.com

My handset was heating up like anything on 15th april 2016, i went to b2x at omr chennai. They said it's front camera problem so i given my handset for service and i paid the bill amount since it is out of warranty i brought back my mobile and using it but now again my handset is having same problem, without finding the root cause of my handset particular service center done a service, kindly assist me on this concern which is really horrible...
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G
Guddu2109
from Kolkata, West Bengal
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Service center in maniktala, kolkata

Address:Kolkata, West Bengal, 700054

I brought a moto g3 and it slipped in water. I went to moto service center in maniktala, kolkata. The said they will charge 400 for only telling the problem, i give them my phone on 22/03/16. They told me they will call me after 1 week. But they didn't call me at all. I went there and ask for my phone, they said that i have to change my display and motherboard of phone. They call me 18/05/16 and said my phone is ready and charge is 3400....
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