Motorola Solutions Complaints & Reviews

Sir,
My motorola g (2nd gen) is facing varios problems..
1. its charger had stopped working 2 months ago,
2. its charging slot is not working proroperly
3. overheating is a major problem
In short m fed upp with thiss..
I bought thiss phone on 24 march,.
And it is still in warrenty
My contact number is [protected]
Email - utkarsh. [protected]@gmail.com
Please resolve...

Moto g4 plus-32gb - received with faulty touch screen (if swiped towards left the screen moves towards right & and most often. the screen not moving on either side) on10.07.2016-from amazon.in,

Handed the device to the auth. a service centre in chennai - digital communications and they are in process of diagnosing @ their level.

If the problem is not resolved,

Expecting a replacement for touch...

I bought the moto g3 mobile phone last year (22/08/2015) from flipkart. Phone was work perfectly till april, after that my phone screen got broken. I gave the phone to customer service center (Lajpat nagar) on[protected] and pay 3600 rupee for this.

And now i am again having problem i took the phone to customer service center they are saying that air gauge is broken and they are not accepting the phone under warranty.
br...

Dear sir,
I'm sakthivel from Coimbatore. Last 1 and half years I'm using Motorola phone. (Moto G2-XT1068). Unfortunately my all data's are deleted. Actually I'm not directly deleted my photo, it's deleted through creating new Google account. Athanalatha the time data's are erased unfortunately. Kindly give a solution to recover my all datas. Data's deleted internal memory and external memory.
Data's deleted at 19/07/2016...

Hello,
I have moto g 3rd gen. phone. it's not charging while it is switched on.
Only when i switch off it, it charges very slowly.
Also i use wall mount charger still it is showing charging over usb...
Please help me...
Exactly 3 days ago it was discharged completely. even i tried to use different company charger but it was of no use..
When i charged it while it was switched off., i tried to switch...

Dear sir/madam

My moto g3 mobile which was purchased on jan 7th 2016 was unable to charge when phone is in switch on mode. Switch off mode only mobile is charging. Regarding this i took my mobile into new tech solutions service center in vashi navimumbai. They people told that it is a connector problem and they told that ordered for new connector and it takes 7-10days. After 6days they called n told that your mobile is ready...

I bought a motorola g (3rd generation) mobile from flipkart on 30th september 2015 (Serial no. [protected])

Initially the problem was with mic. My voice did not go to the receiver of my call but it worked fine when put on loud speaker. I gave it to motorola service sector in chandigarh. They kept the mobile with them for about two months. Finally, when phone was received by me it worked fine for a few weeks but again gave...

I did submitted my mobile to b2x service center on 2nd july, 2016. Mobile screen was not responding well.

I keep on following for the expected completion date, but they says will take couple of days & still they are saying same.

I'm not sure if they are taking these many days to repair mobile for screen problems.

I suggest don't go with b2x service center for repairs.

Thanks, br...

Dear sir,

My son tusharkumar patel has purchased moto g turbo mobile through amazon vide invoice no ka[protected] dated 30.03.2016. This mobile imei is [protected].
On dated 02.07.2016 mobile was broken due to mis handle of mobile. I was immediately went to your customer service centre for repairing or replace the mobile on dated 11.07.2016. Your customer incharge simple reply to me "your mobile broken,...

I bought moto g4 plus one month before from amazon.. first mob is not okay so i replace it.. wnd tym also mob is not okya.. when i put it on carge the display run n work automatically... when i go to service center of ludhiana cell tech india ghumar mandi... they open my mib 2 times n sotelen the screw nd spoil all screw after 2 hour they told me that leave your mobile for 10 days... ho i can wait.. i also wait for 20 days from amazon......

Dear sir,
I am unable to book tatkal rail ticket via irctc website to my handset mobile model moto g turbo edition due to showing some error. the error is displaying on my mobile screen is "you are permitted only 2 tatkal tickets between 10:00 am to 12:00 pm per ip address". however it show like already booked without any booking transaction.
I have raised this problem to irctc customer care & they told me this problem is regarding...

Hi,
I am Suyog . My moto g3 is not responding well so I submit it B2X service center in narayan peth, pune .
I submitted my phone on 11th june 2016, but still i havent get it back, also when i tried to contact service center, number is not available.
i visit service center many times to ask when i will get my phone back, but they dont give proper response .
By having this kind of service, motorola is making bad...

I have bought moto g 2gen in july 2015. i was facing issue with slow battery charging after 11 months, further i have visited service centre at sahara mall in gurgaon, on 4 th july, after inspecting mobile they said about software issue and will be resolved in 2 days but they have taken 4 days. they return my phone on 9th july with 0 % charge. then i take it to home and try to charge but it take 6 hours to charge full, after charging i try...

I own a moto g3 turbo, my phone had a charging problem, and i suspect it was a charger issue.

When i inquired about the repair the lady told me it would take 2 days. so i submitted my phone on monday 11 th july 2016. now after 3 days when i am callign the service center, they respond it will take time and cant give a deadline.

I mean, are you kidding me. its my only phone i give it for repair bcoz u said 2 days...

I have bought this phone (Motog 2nd gen) around five months before. But within this short period, its creating problem. This phone is getting hanged every time. Also, speaker is creating problem. Probably you understand that i am unable to use this.
I took this phone to my nearest service center. But rejected servicing because phone display has a deep scrach. They told that for this problem they will not do free servicing. Therefore,...

I want moto g4+ mobile but your company tied up with amazon. But amazon not deliver in our region. So i am disappointed.
Amazon.In only deliver in specific region like pune, mumbai. Me and my 7 friends use moto mobiles,. What to do? Can you solve this problem? I already contacted with amazon. But this company apologies about their service and after that no response. I like moto g4+ so. Plz make me favour to buy moto g4+....

I am saurav kumar from pune. i gave my mobile for repair on 18th june 2016.
But there is no sign of its repairing and owner of b2x shop not picking up the call.

Ervice center address
Hop no.7, garud apartment, 518, narayan peth, near modi ganpati temple 411030
Contact no.-[protected]


Job no.-amspun007017
Gin no.-ginpue012294
Els date&time:-6/18/2016 12:04:51
br...

We bought a moto g4 plus on 8 june 2016 from amazon.In for 15000 indian rupees. After the day it arrived it asked for an update for better perfomances and so we did. But after the update the phone malfunctioning. It started to switch off and on, on its own and while doing so heated up rapidly. We gave it to the service center the next day. The phone was there for a over a month and was brought back on 12th july. The moment we inserted our...

Moto g 3rd generation build quality is not good but the phone heats up every time and even when it is in standby mode & customer care service Karnal is very bad .my charger is heats every time & charger is short.no replace the charger for me.plz help. My contact no - [protected] . My mail I'd. [protected]@yahoo.com...

Hii

I want to inform you that i have a complain against your gurgaon service center sahara mall haryana i gave him my motorola x play mobile handset 25 june 2016 and they give me 9 july 2016. Between this period they use my handset his personnel uses without inform me they misuse my handset.
I order you kindly take some action on this matter neither i complain against your service center i have a proof so action on...