Motorola Solutions Complaints & Reviews

Dear sir

Motorola india
Director of service

From
Vinod khot
Customer moto x style product
Imei no.[protected]
Serv. cnt name newtech solution.
Work order no. vzi/mg/16/00946
Date sumbited 28/june/2016
Tatus-unrepaired

Sub:- issuing 3rd notice to motorola india through its service dept head (director of service) before approaching consumer...

Sir ... I have complained a lot of time ..but not found any response frm your side..my mobile is with your service centre from 18 th of july till date and earlier it was there for three or four times. They even dnt pick phone when we call them and after driving 15-20 kms when we reach there they says it will take another 20 days as part is not available as this mobile is newly launch..sir after driving 20 kms if you get ans just like this...

Your requirement of time that is 4-5 days, and its almost 4 days the phone is submitted in to service centere, what level of cordination and what is the scope of problem arised in my phone which you require so many days just to investigate and make availibility of parts. Why should i be baring such a timeline everytime when the issue persist.

This is a fourth time the phone is into service centere in last 9 to 10 months, from...

Hi team,

I had problem in my display where all of a sudden it became blank (It was powering on but no display), i bought this mobile in dec 2015 (Pfa for invoice) hence i took it to service center in chennai at 24th may 2016, they informed all the data would be lost and not able to take back up, (I had 15+ gb of data in it) with hard heart i had no other option, i agreed for the same it was informed that it would take 7 days...

I brought Moto g4 plus 10 days ago through Amazon. I am unable to get access to the casting my screen on the smart TV. I have went through the settings-cast but there is no response of any active TV that is showing in my mobile . Need a solution for this. If there is no solution for this I will hand over my mobile, and refund my money. If not I will complaint in consumer forum. Thank you...

I have purchases a moto g4 plus mobile phone from amazon on 16th june 2016.. On 20th june i started using the same after updating all contacts in the new moto mobile phone. On 17th july i was there in my honymoon trip to out of india, while i was taking snaps i faced a probelm on moto mobile. Its gets shut down automatically while taking videoes or snaps even though phone was charged aprox 12 hours. Once i returned india i visited to motorola...

My phone (Moto g-4 plus) is in under warranty i had display problem it's been more than 30 days but my issue did not get resolve yet, i had to go everyday to the service centre because phone number they mentioned is not available all the time it says switched off, so i am not able to contact them through phone. My schedule is very tight besides i need a phone to receive important calls but my phone is no longer in use anymore. I am pissed...

Dear concerned,

I had purchased moto g turbo edition imei/serial no: [protected]/ [protected] on 07.03.2016.

It had an issue of voice to reciever (Opposite), given for service to your lenovo authorized service centre 2 times.

1st time the not solved issue and given 2nd time. Now not able to here voice properly without headphone.

Pls suggest me, what to do now!!!
br...

Hi, I bought Moto G3 a month ago and within a month the phone's touch has become irresponsive. The phone gets heated up easily and the battery life also sucks.
I went to Motorola service center in Narayan Peth, Pune but they are asking me to keep the phone there for 15-20 days which is not possible for me.
I am very upset with this kind of behaviour....

Sir i purchased moto g turbo on[protected] invoice no. blr_wfld[protected] from flipkart, it's charger not in working condition, please change my charger, please see invoice in attached copy
Imei number :- [protected]
[protected]
Model no.:-ap3667ae7k8
Charger serial no.:-2010, r[protected]
Model no.:- 5025ki1200215...

Just fall of my phone moto x play from my hand & brake the glass. Display screen is working. I brought this phone just 3-4 months ago. So i heard about motorola company provide free first time glass if it is broken in & it also mention in internet also. But here in ahmedabad (I stay atgandhinagar, gujarat) no one provide such offer. What should i do now?...

Rohit my moto e2 imei [protected] in warranty have some speaker problem. I submitted my phone on 5th july in service center but my phone is not repairing. I am going day by day in service center but they give me not a propper date therefore i am suffering from great trouble so plese take a suitable action for my humble request as soon as possible....

Today morning plugged charger 30 minutes to my mobile. After that i seen burn at charger pin area and mobile damaged.
I have meet service center executive at our location they said this is not comes under warranty even having warranty (Date of purchase 10-03.2016)
* repairing charge is around rs.2000/-.

* please check the attached file and documents.

Kindly provide a solution replacement/repair...

I have moto g3 phone bought recently. And i am facing below issue frequently:
Saved contact comes as unknown number with 0 at start
15% battery does not allow calling out
The names of saved contacts disappear
When multiple devices are connected to home wifi, the contact get transferred from one device to another.
These issues are causing great inconvenience....

It is said that it is water proof and i can use it under water but with a few drops of water on screen it stops responding. Please solve my problem. I bought it recently from lucknow ganpati mobiles in shri ram tower.. It is in warranty so if their is a chance to exchange i am ready i am registered in motorola as [protected]@gmail.com.
Please refer to my complaint asap...

I have purchase Moto 4 g plus last month by Amazon Gurgaon Haryana address which is collect 7 July when charge then hanging and heating problem persists I complain near services centre he told me u can contact Amazon for replacement, I contact Amazon he told me no replacement because it's matter more than 10 day u can contact Motorola please solve my problem...

We have bought motog3 in may 2016. Within one month the imei number got erased. We went to the authorised dealer at secunderabad, telangana and got the software updated. There are two branches of authorised service centres one repairs the warrantied mobiles and the other one unwarrntied. The one with which workd under warranty redirected us to unwarrantied repair centre and by paying an amount of rs.650 we got our phone repaired. Again the...

I bought Moto x play on 13June 2016. My phone has just fallen down from 2 feet and its screen has broken badly. I submitted my phone on B2X Motorola service center, Thane on 25th June. Since then i am calling them, but there is no one to pick up my call. Once it got connected, they said please wait for some more days. I tried calling again, but they don't respond. How much long i need to wait for screen recovery.? Also under warranty,...

I purchased moto e 2nd gen on 9th may 2016 from ebay with 12 month of manufacturer warranty. 5 days before i noticed that my charger is not working at all so went to motorola service center (Satyam communications sector 18 noida) and described my concern. After all formalities i was asked where from i purchased the product, i told from ebay as soon as i mentioned ebay they all began to argue with me because i only asked that why. How ever...

I have submitted my device to service as it was giving issue in touch screen and reciever were busting... It more than 15 days when i gave to service centre but still i have not got the device back and no sign of improvement even after launching a complaint when called at toll free number... I m away from family friends kindly understand my problems and solve the issue as soon as possible......