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Motorola Solutions Complaints & Reviews

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Last updated Oct 25, 2023
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Motorola Solutions Phone Numbers

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1800 440 2205
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+91 12 4419 2000
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205

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Motorola Solutions Head Office Address

Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14
Gurgaon
Gurgaon District
Haryana
India
122001

Motorola Solutions reviews & complaints page 79

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N
nehasinghcute
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Battery draining

Address:Unnao, Uttar Pradesh
Website:www.motorola.com

I want to say that from last 2 day ago my phone moto e2 battery get draining fastly means the battery is decreasing fastly i have to charge the phone 3 to 4 time in a day to 100 %and also when i use battery saver that is inbuilt in this phone battery still draining fast so please replace my phone or repair my phone hoping a quick response from your side...
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roshan06y
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorola service center very bad management

Address:411030

Hi team,

Below is the summary of my phone at service center and their worst service. please help me in getting my device it's 2 month they are not giving the device.

1.initially, i have encountered battery issue my phone was not charging and registered the case with jobid amspue005922. i came to know they have changed the motherboard and after 15 days i got my phone and the battery problem was solved.
br...
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Balajimk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto g3 speaker issue not fixed even after 5 services

Address:Bangalore, Karnataka, 560076

I bought Moto G3 on July 31st and after the delivery i had out speaker issue from the day 1. I thought it is network issue and applied for mobile port. By the time i got my new sim one month time for replacement got over and realized its the mobile speaker issue. After that i went to Jayanagar 4th block service center 5 times and they are so careless about customers. Every time they will format my phone and just update the software that too...
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A
apurva doshi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motog3/ burnt during charging

Address:Indore, Madhya Pradesh, 452009

I bought moto g3 phone through Amazon on 31st of March 2016. Last week when I was charging it I saw sparks and then I quickly switch the charger off but till then the charging socket was completely Burnt. I went to Motorola service centreand, Indore, there they told me that this can't be replaced under warranty as it is a damage and repair will cost me 10000/-. I asked the lady to give me this in writing and she denied me for that too...br...
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G
gobind kumar
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto x play charger replacement

Address:Hooghly, West Bengal, 712311

Mera mobile moto x play ka charger kharab ho gya hai jab mai service centre gya toh mughe bola gya ki turbo charger abhi nhi hai or btaya ki 30 din lagega charger aane me, isiliye mughe charger ki bahut jarurat hai mera mobile warranty period me hai, isiliye mai ye complain kar rha hoon ki mughe jald SE jald charger mil jayee, , soo mai umeed karta hoon ki mera problem solve ho jaye jaldi...
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Sagar Tavse
from Jawad, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto g3 ringer issue

Address:Indore, Madhya Pradesh, 452001
Website:B2X Autorized motorola Service Centre, Yashwant Plaza , Indore

My phone's Ringer wasn't working so I provided it at B2X Indore authorized Motorola service centre and at the time of submission they told me the issue was small and it'll 1 day. When I went the next day the phone wasn't repaired and I was asked to come the following day. Later the next day when I collected my phone, the issue wasn't solved at all, in fact I think they dint even tried. They just handed me as it is...
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Ashish Rohila
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding repairing of phone

Address:New Delhi, Delhi, 110043

Sir/Ma'am
My phone's(Moto x play)charging jack was burnt along with the charger. I have given my phone to B2X Motorola service centre, Sahara mall, gurgaon(ph no- [protected]) around 11 days before.daily they are giving excuse and delaying it for next day on each time when I m calling them.And when tried to call Motorola service customer care they are giving another number to contact number and another person is giving me
another...
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D
dchavan
from Delhi, Delhi
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Motorola g4 plus

Address:Mumbai City, Maharashtra, 400012

On 24.05.2016 i bought new moto g4 plus from amazon after 10 days it has start hanging. on that day i switch of the phone 1st time and than phone remain on only it will not go ahead, only white screen are open, actually i was travelling to north on those days for 10 days, when i was back to mumbai, on the very next day i submit phone to authorized motorola gallery which is in borivali (west) b2x. they tell me it will take 2 days to resolve...
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jainith_92
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone is defective

Address:500082
Website:www.motorola.in

My moto g3 has been stopped to charge and for the same i've contacted to customer care, they give me the wrong address on mail and when i visited the provided address, service center people hadn't respond properly about the phone and then again i called customer care, they again give me the another address and when i visited the second address, service centre people hasn't proper technology to repair the phone....
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Rahul Jadon RJ
from Bihar Sharif, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information shared by service centre

Address:110080

Hi

This is regarding Motorola service centre okhla phase 2. I am using moto g 2nd generation since 2015. However recently I am getting problem in phone it's unable to switch on. So I went to moto service centre and give Rs 200 for checking the issue, they have told there is a fault in motherboard and if I want to resolve issue it will charge Rs 2250 to rectify the fault. But that day I don't have my purse so came back to home...
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rushikeshdhumal
from Delhi, Delhi
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Motox force - display problem.

Address:Pune, Maharashtra, 411009
Website:www.motorola.in

Job sheet number:- amspue006598

The handset motox force was submitted on 8th june 2016 to one of the b2x service center of motorola. since then it is one month and the service center people are saying the part is not yet arrived from company. recently they have started saying that the part is in courier and not received. this is being told since one week now. the customer service help-desk says that the part is not yet available...
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Hardy Akshay
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Guy in the service center denied to replace the charger in warranty for no reason

Address:Ghaziabad, Uttar Pradesh, 201005
Website:Motorola company

My MotoG3 charger stopped working. And when I asked and showed the charger which is in warranty to the guy who works in the Ghaziabad, U. P motorola service center he denied to help me with charger saying that it is wet in oil and he can't do anything. Even though the is not wet with oil. It was rust and moisture that he was trying to tell me that it is oil even it was very little and hard to see but he still denied to do anything. I really...
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Satyam1432
from Khammam, Telangana
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I want to exchange motog(3rd)gen to motog4plus

Address:Guntur, Andhra Pradesh, 522101

I want to exchange my Motorola g3 generation to g4 plus because I love g4 plus so I wanna change my mobile so please grant me to change my mobile my contact number is [protected]...
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Swinky Sharma
from Mustafabad, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto x play and. Motorola service centre

Address:New Delhi, Delhi, 110049
Website:Motorola

Guys who are following this website and specially who buy mobiles online.. my strong recommendation to them is #dontdoit!!! i bought moto x play through flipkart in march and got phone on 20th march, 2016... though they say... that they will cater to client's complaints and would sort the problem without any cost within warranty but unfortunately it does not happen!! i faced the problem and submitted my phone at #sukhdevnagarkotlamubarakpur...
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debas39
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to repair

Address:394601
Website:www.motorola.in

On 16/08/15 i was purchases a moto e (2ng gen) 3g mobile phone after three month i was found its power key and spiker problem then after i was submit it to motorola authorize cervice center in suratgujarat (Communication murchent) they are not solve my issue then i am sendint it to another service center in surat, gujarat (Balaji communication) but till now they are unable to solve my issue. Also motorola customer center representative person...
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rajrahul_2272820
from Solapur, Maharashtra
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Defective phone sold by ssdn techt

Address:New Delhi, Delhi, 110065
Website:www.motorola.com

I had purchases moto turbo g black set on 22/06/2016. The phone has one sim card pin slot was missing. Next day i visited the store for the same. Mr imran excutive insurted sim in the slot and the sim card got stuck in that slot after trying several time he was not able to take out the sim from the slot. He suggested me to go to motorola service center for romoval of sim. The service center preson was not able to take out the sim as its still...
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Sudeshna Deb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorola mobile phone

Address:700039
Website:www.motorola.com/in

I have purchased moto g from amazon 7 months back. Only after 3 months o[censored]sing it got totally shut. I contacted customer care where he told me that i have to submit the phone to service center. For that i have to travel down from agartala to kolkata as there are no service centers near to my place. After 20 days i got the back where the service centre peoples of sd communication, kolkata told there is some software issue and they have fixed...
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shrutidg31
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorola 3g touchpad faulty

Address:Gurgaon, Haryana
Website:www.motorola.com

I purchased motorola 3g in jan 2016 and started facing problem with its touch pad the very next month.It behaved unexpectedly and i went to motorola service center to get it corrected.but they kept the phone for 10 days and after that also problem was not slved.inspite they did not listen and asked me to contact another center.very bad service and after 1 month of struggle and mad rush, the problem is not yet solved.i am left with no phone...
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Shresth Murarka
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bought a new phone within 2 weeks got damaged

Address:Kolkata, West Bengal, 700089
Website:it's a service centre

I have given my phone to service centre and they are saying it will take 25 days to repair.. And they are not providing and spare phone till the time.. Horrible service..they are saying that they need to change the screen.so I told them till the time provide me a spare phone or my cell phone..whever they receive the screen they can give me a call I will submit my phone and they can repair in a day only..but they r not co operating in any...
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amjinu
from Kalpetta, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service of your service centre

Address:673633
Website:motorlo

I would like to bring to your notice the poor service of your service centre, ridham mobiles at calicut. My phone had a problem of not charging. I gave the phone to ridham mobiles, calicut on 17-06.2016. The job sheet no. Is 1277.
I enquire about my phone on alternate days but still it is not repaired.

It is a matter of regret to inform you that they have given my phone to other person. It shows the irresponsible and...
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