Motorola Solutions — Service center not providing the charging socket for moto g2

kaushikpandya

from Mumbai, Maharashtra

Address:

400078

I have submitted my mobile phone moto g-2nd generation at motorola service center thane (Dg mobile service, shop no. 5, dev prayag chs, bhakti mandir road, opp thanawala garage, hariniwas circle, thane - 400601). I was told like charging socket is physically damaged and needs to be replaced, that new part will come from chennai or bangalore and can take time. But i have submitted my handset on 26th apr 2016 and today is 16th may 2016!! So how much time it should take? It's very embarrassing that without mobile it's causing me too much pain and after so many followups also, i am not getting my handset back with new charging socket. Service is very poor, i doubt i would purchase or would recommend motorola mobile phone to anybody. If i would not get my handset back with new charging socket till this saturday (21st may 2016) then i will collect my handset without repair and i will not pay any amount to service center.
Job number for this, is: amstha005434

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