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Motorola Solutions Complaints & Reviews

1.4
Last updated Oct 25, 2023
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Motorola Solutions Phone Numbers

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1800 440 2205
793
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+91 12 4419 2000
338
205

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Motorola Solutions Head Office Address

Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14
Gurgaon
Gurgaon District
Haryana
India
122001

Motorola Solutions reviews & complaints page 80

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A
Alton
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding the phone

Address:Bangalore, Karnataka, ±91
Website:Mortoro.

Brought the phone on2 august 2015motorolo g3 xt 1550 [protected] brought within 1 month sim tray not working they said service centre said mishandled and paid 1700 repaired after giving for repair then onwards my mobile is not working always echo issue cust id cusflaoo6680 job no amsfla008012again given nearly 3 times for service centre with same issue mikw problems and echo issues not repair d asked for replacement. After i brought the...
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SachinGarg1988
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charger problem

Address:Dharwad, Karnataka, 580001

Hi,

I have visited the motorola service centre hubli (Karnataka) for replacement of charger which is under warranty but they denied to replace the charger without handset but i have carried original bill of the bill. I am unable to produce the handset because this mobile was purchased for my parents living at u. P. But they totally refused to exchange the charger. And they forced me to purchase new one @ rd. 650.00 so kindly...
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Preeti Gola
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service provided by the service center/ worst phone quality

Dear sir/ma'am,
Here i am writing this email because i am really fed up with the service provided. I have purchased motorola x-play on on 9th december, 2015. I have submitted my phone in the service center on 14th may, 2016 (Problem in the phone: not able to hear ringtone, videos were hanging, and not able to hear song). On 19th may i received my phone back. On 20th may, 2016 again faced problem (* this time with new problem:...
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S
Sandip Dhavale
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad service in service centre

Address:411004

Today i visited mention service centre.
Global service centre

Phone: [protected]/[protected]/[protected]
Address: shop no. Global service centre, deccan, pune maharashtra
Pin code: 411004
Landmark: near deccan corner pune

I am facing lot's of issues at your service centre.
1. They are unable to provide service.
2. Taking charges and not providing bill
3. I visited...
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R
Ramanan-22
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto x play waste to purchase. charging issue, on off issue, pcb issue

Address:600098

I have purchased moto x play on 25 march 2016.. 1 month mobile working smothly after one month i am clicking the camera at the time mobile switched off frst time.. After that mobile didnt on.. I am going to service center. Which is located in t. Nagar. After examine the mobile they said mobile software issue now its ok.. After i have reached home.. Same problem occured again.. After one day i have submitted the mobile to service center. They...
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Address:New Delhi, Delhi, 110018

This mobile model it self a defective phone. There was heating, hanging issue. I submitted mobile at motorola service center. They took it for 20 days. They change the pcb & without testing return it to me. Now phone is in more worst condition. While talking another person is not able to listen my voice. Motorola is very worst in services. I need my money back with compensation. P...
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H
Harsha B (saisivaharsha)
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OTG Not working -charging pin or motherboard problem - moto g3

Address:500072
Website:www.motorola.in/products/moto-g-gen-3

Not giving enough voltage to otg port to make otg device works. Resulting this, while connecting otg device its keeps on detecting and disconneting. problem may be with charging socket or with motherboard which failing in giving enough voltage. I have not tested this feature while im buying this phone and after i found this issue, i went to secunderabad authorised motorola service center and they refused to check the problem and they were...
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A
Ashvarya Mehra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nexus 6 defective - horrible service center experience

Address:Thane, Maharashtra, 401107

Product defective, Was submited for repair at borivali mumbai center - issue of sound problem.
Got handset back after 2 months, moto employees claimning that camera is not working - when specifically told that sound problem was there.
Now camera in the phone not working. We were scared to give it back to the service center. Waiting for months and the camera still doesnt work.
Gained enough courage to go back to the service...
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Srijan Bajaj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto G4 PLUS- I found an issue with this phone. .

Address:Bangalore Urban, Karnataka, 560103

This is a hardware issue that I found on using this device for 2 weeks.
Screen is not sensitive on usage.
While playing games like 8 ball or archery, where silght movement of the finger is required for more accuracy in using the application . But the phone fails to respond. I never faced such an issue on Other devices that I used . Kindly get
back to me on this.
I have tried this on other sets of moto G 4 plus....
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B
Bishweshwar Kar
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My phone setup issue when mobile switch on

Address:Pune, Maharashtra, 410501
Website:Motrola mobile service

Dear sir/Mam
I have a purchase motog3 through offline before 2/3 months but unfortunately my mobile has problem at suddenly setup issue when mobile switch on or graphics issue, so i will go to service centre they are not accepting my mobile to service the problem please take the seriousness of this regarding
Thanks regards
Bishweshwar kar
Cell:[protected]...
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S
satya prakash satya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lots of problems generated after repair in service center

Address:Faridabad, Haryana, 121009
Website:motorola-mobility-en-in.custhelp.com

Hi,

I had bought moto g turbo from flipkart on 14/01/2016. I had faced charging problem and submitted my device authorized service center communication solution f-26/4 okhla phase-2. They had taken more than one month to repair my handset and also created some other problems like front camera not working, sim network not working properly, handset heating too much during charging and speaker sound is not clear (Wheezed).br...
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R
rajervranjan
from Delhi, Delhi
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Phone in service center for 80 days

Address:110096
Website:motorola

I have purchased moto g3 from flipkart and it work great for 6 months..
After that it was started heating too much ...so i thought let us take this phone to service center...
I went to a service center in noida sec 18 called" satyam communication"..on 10 April... They took the phone and solve the problem but cause another problem in that phone and work on single work id for two times ...and took the phone with us for 1 monthbr...
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N
Naveen Batham
from Indore, Madhya Pradesh
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Body damage

Address:Indore, Madhya Pradesh, 452001
Website:www.motorolasolutions.com

Hi i m Naveen from indore, i bought motorola x play device from flipkart, i just use six monts this phone. There are to many scratch on its body,
Body will so many damage, my device work perfectly and i m happy to use it. But body is too poor, i dont happy to use it in public. Look like a poor company phone. i am unhappy customer.
I will request u please replace my device to new moto x play.
Thank you...
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A
akashsree
from Mumbai, Maharashtra
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Moto g4 plus 32gb, issue with the phone in receiving incoming calls

Address:Thiruvananthapuram, Kerala, 695021
Website:www.motorola.in

Sir,
On 20/5/16 I purchased a moto g4 plus 32 gb handset from amazon.in . I received it on 26/5/2016.I used it for almost 2 weeks then I started receiving a lot of missed call alert SMS’S .then I found an issue with the phone in receiving incoming calls .when we tries calling to this phone most of the times we get an out of coverage area message. As you know this is a type of complaint which takes a little bit time to get noticed...
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A
albin johnson
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Smartphone malfunctions

Address:Gurgaon, Haryana, 122001
Website:www.motorolasolutions.com

Sir, i brought a new moto x style smartphone from flipkart last november. After two weeks the phone started to show somany complaints. I request for replacement to flipkart, but they rejected it. The main complaints are, the caller at the other end during a phone call cant hear me well. So its very difficult to me make call. Its cause me somany problems also. The phones display also gets useless and its almost all the time automatically....
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A
Abhishek 111
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SD card not readable...

Address:New Delhi, Delhi, 110062

Hey guys please don't but moto phone... They are cheaters... I have bought 35k ph... A month ago... When i put sd card not read. I went to service centre... They peoples said you hav to submit your ph for a month because of mother board is not working properly...35k phone they sold out without tested...

Please never buy moto product... They are cheaters... Manufacturer or ceo or all they are involved... They don't no the feeling...
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Vijayhell
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto x play didnt repair

Address:Khordha, Odisha, 751009

I submitted my moto x play phone to moto service centre bhubhneswer to smart services on 25 jun 2016
They told me that they will repair my phone within 15 days but they always told me that they will take 6 to 7 days when i called them but vain
They didnt pickup the phone, they take hours to receive calls
Its already took 21 days and didnt repair my phone so pls do something about that
Its the worst service ever...
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M
Mandeep Mathur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad service

Address:122001
Website:www.motorola.in

Dear sir i bought motorola g 3 genration by amazon on 9th of march 2016 and my invoice no is :- ka-blr[protected], price 10000 rupees than on 31st march 2016 on my moto g 3 screen colourful lines appears and i went to "bala ji communication" motorola coustmer care at prijat complax hissar haryana on 4th april 2016 i submitted my moto g3 mobile and jobsheet no provided by them is :- "his/mg/16/00008". When i submitted my mobile is in...
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Shams Afroz
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Services quality is not good & service centre behaviour very rudely

Address:New Delhi, Delhi, 110086

Today i visited mention service centre.
B2x pitampura

Phone: [protected]
Address: shop no. 56, 57, aggarwal city mall, pitampura, north delhi - pitampura - 110036
Pin code: 110036
Landmark: agrawal city mall

I am facing lot's of issues at your service centre.
1. They are unable to provide service.
2. All the executive talking rudely/ use abused word.
3. I have...
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Nishanth savery
from Jhanjharpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in spares (display) for moto x play

Address:605001
Website:www.motorolla.in

This is in reference to my mobile moto x play which i have given for service on january 29th 2016 for replacement of the display which i was told will be fixed within 15 working days and i was ready to bear the charges for the same. The job no. Is amspon000038. I for the last 4 months been running around the service centre but i couldnt able to get my phone back. I raised a complaint in customer care (Complaint no.[protected] which was...
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