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Motorola Solutions Complaints & Reviews

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Last updated Oct 25, 2023
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Motorola Solutions Phone Numbers

Toll free
1800 440 2205
793
371
Phone
+91 12 4419 2000
338
205

Motorola Solutions Website

Motorola Solutions Head Office Address

Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14
Gurgaon
Gurgaon District
Haryana
India
122001

Motorola Solutions reviews & complaints page 85

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B
Bharat Lad
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Moto e repairing from 21 jan 2016

Address:Valsad, Gujarat, 396191

Dear all
Deeply regret to inform to many time verbally and e-mail thru reminder but still today no respond from your end as per your team member mr. Shaik khaja’s instruction and e-mail we follow we send device at boriwali services center.
Now you can just understand my problem we are not use device from last 21st january 2016 to till date if you filled some this of brand name of motorola please guide me where is my mistake...
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R
Ridhibaa
from Nilokheri, Haryana
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I am complaining about service provide by the company.

Address:New Delhi, Delhi, 122001
Website:Motorola.com

I am a customer of motorola from last 7 months.
When i buy motorola g3 smart phone from flipkart.
The main purpose is to buy is that g3 is a water resistant phone.
It has a unique specification among all the phones.
So i want to say that, on 19th march when i change my trouser, my phone suddenly fall into the tub which is full of water.
Then i picked up within 2 to 3 sec. Immediately.
After some time...
+1 photos
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W
Williams Mannam
from Vijayawada, Andhra Pradesh
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Money being charged in spite of phone being in warranty

Address:Krishna, Andhra Pradesh
Website:www.motorola.in

I visited the sevice centre today.The problem is that phone is getting hanged and a malfunctioning sim slot.They asked me to pay 350 for new software(I didn't bother about the sim slot since it costs 1550)as service charge even though the phone is in warranty .I argued with them and they came down to 250.Upon severe argument, they told that the warranty is void if the sim slot is malfunctioned.Then i asked for bill for which they told me...
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Address:74824

Battery back up is hedick... Only 10 to 12 hrs... I have purchased moto g2 only 6 mnths back... Online purchased my mobile no [protected]...
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K
Kyle Lopez
from Mumbai, Maharashtra
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Moto x play, lenovo service center

Address:Mumbai City, Maharashtra, 400050
Website:www.motorolasolutions.com/en_xp.html

I bought my Moto x play in october last year. It worked fine for the first 3-4 months. In february this year my phone stopped charging. I took it to the service centre in ville parle, mumbai. I received the phone back after 14 days and it was working fine.
6 days ago however my phone mic stopped working and when i took it to the same service center they tell me that somebody has opened the phone up and damaged/scratched some internal...
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A
Aashima Rawat
from Delhi, Delhi
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Not received my hands free after submission of 2 months

Address:110092

I submitted my hands free on 13 feb 2016 to my nearest motorola service center i.E. Amblax services situated at vikas marg, shakarpur. I visited the service center 8-9 times after i got msg on my cell phone about collection of handsfree but they always used to give an excuse that they have not received the courier from bangalore ( could u really tell me how is this possible in this so techno fast world that in 2 months they have not received...
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B
bhramarshubhra
from Noida, Uttar Pradesh
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Phone dead within 5 months of purchasing

Address:110017

On August 4, 2015, I ordered for a Motorola 3rd generation phone priced at 12, 999 from Flipkart, Bangalore office. However, the phone worked fine until January, when the phone automatically stopped charging and was dead. I went to the authorized Motorola service centre in Kotla, New Delhi and gave my phone for repairing. These people never told me what the problem was inspite of repeatedly asking and they said that the problem would be solved...
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C
codesatyam
from Raipur, Chhattisgarh
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Moto x play for very late repair service

Address:493116
Website:www.motorola.in

I have a moto x play device, suddenly after 3 months some days its stop charging . then i contact the service center at raipur, for repair.I will put it on 27 februwary 2016 but they cant able to repair this until today 13 april 2016. I called them many times but they dont give any fixed date, i'm very dissatisfied with them due to this behavior. i'm feeling like that "i'm lost my mobile and service center got it on the road, so they r don't...
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A
ajaysaygaonkar
from Bengaluru, Karnataka
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Delay in motorola mobile handset repairing

Address:Nagpur, Maharashtra, 440001

I have given motorola handset model no ce 0168 (Xi-1068)
Serial no[protected]
Imei no [protected]
To your nagpur service centre : comwen information technologies pvt ltd nagpur

On 13/03/2016, the service centre gave me estimate of rs. 1200.00 and said that
Connector has to be replaced and it will take 10 days to repair,
But now almost 1 month has passed, the service centre is not...
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G
gauravrana
from Ludhiana, Punjab
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Motorla service center delaying for repair the phone

Address:141007

I have submitted the phone in ludhiana motorolla service center about one month ago but till date they are saying give today tomorrorw and so on but till now i did not get phone back.Service center in in ludhiana named Cell tech india. Surya shopping complex National Road Bhaiwala chowk Ludhiana 141001. Please help for resolve the issue....
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Address:394107
Website:www.motorola.com

Dear Sir
I am the customer of Motorola company
I tired to call you, contact you
But in Surat
Any how I couldn't reach you
I want to repair my moto g 2
Pls guide
For the same
And as I told you earlier there is no service center in Surat so whom can I submit moble
And will the company be responsible for my repariement of my mobile
If no
Pls say or and. Why...???br...
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D
Durga Prasad Panday
from Delhi, Delhi
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Regarding defective Products

Address:New Delhi, Delhi, 110084

Hi
I have ordered moto g 3 from flipkart. First time when i received the product it was a defective product (touchpad not working). I got it replaced from flipkart. The replaced product was also defective as its internal speaker was not working. It is so disappointing on behalf of Motorolla and flipkart. I had to face a lot of inconvenience and difficulties as mobile has become an indespensable part of one's life today. I want to file...
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S
S K Nayak NTPC
from Silchar, Assam
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Moto e 2nd generation not getting on.

Address:783369

I had purchased one moto e 2nd generation XT1506 phone set nine months back through flipkart and was using. For last few days it is not getting on even after charging the battery for consideable time.
What should I do for replacement of battery or set.
MODEL : AP3439AE7K8...
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C
chinna1976ckp
from Tral, Jammu and Kashmir
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Operating system

Address:West Singhbhum, Jharkhand, 833102

I am having a mobile handset bearing model Motorola G2 ( 2nd generation ) . Previously I used to transfer my mobile date ( image, video, audio etc.) from my mobile hand set to other device. Or from other device to my above said mobile handset. But on 03/03/2016 I have handed over my mobile handset to nearest service centre i.e. Jamshedpur ( Jharkhand ) due to some speaker problem. But since then there is a problem occured in my mobile phone...
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Address:Surat, Gujarat, 395006
Website:Motorola Solutions India Private Limited Motorola Excellence Centre 415/2 Mehrauli-Gurgaon Road Sect

Dear Sir/Madam,

I gave my phone to Motorola service center in the city of Surat. Issue in the handset was heating issue and slowness of phone in-spite of multiple reset. They gave my handset back after 2 months with battery and motherboard replaced. The repaired handset I received is in worst physical condition. I reached them again but now they are telling that the Motorola service center has been closed down. I contacted...
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A
ankitmore2000
from Bengaluru, Karnataka
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Constant issue with the motorola phone that was purchased

Address:Bangalore, Karnataka, 560037

Please go through the below issue point wise and please find the attachment of dispatch job sheet along with the device invoice.

1) i have submitted my device motog2 in bangalore - marathalli service centre, as i was facing multiple issues with the device on 15/03/2016. Job no :amsbag009109

2) on 24/03/2016 i was informed that my device is repaired and screen panel has been replaced. On checking the phone i found...
+1 photos
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K
kishore gorthi
from Hyderabad, Telangana
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Battery drain

Address:500044
Website:www.motorola.in

Sir, this is a request from the user being part of the Moto world since the last two years.My first phone is the Moto X2and second one is the Moto X Play and all my circle involves lots of mobiles only of Motorola. My problem is all about the battery drain as I am facing since last update has been made.please make sure to fix up this bug as soon as possible as my fone is not working upto the given MAH.Thank you for giving mee this opportunity...
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S
sharik fayaz
from Jammu, Jammu and Kashmir
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Poor customer service

Address:190020

After 2 or 3 months when i brought my moto e2 device, its charger suddenly stopped working. then i started to look for its authorised service centre in Srinagar, Jammu and Kashmir and i found that Net Surfer located at residence road, lal chowk was the one. i took my charger there and they promised me to repair it within a month plus they also told me that they'd inform me when it's done. Now it has been 4 months since then and still I'm...
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L
lourdu
from Visakhapatnam, Andhra Pradesh
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Duplicate gorilla glass

Address:620001
Website:Motorola. in

I bought moto x Mobile. But my display glass broken. So, I contact for Motorola company India and I inform my phone problem.so, Motorola representative inform me please visit Motorola service center. So, I go to Motorola service center and I tell my phone problem. But inform me Motorola service center person for this broken glass changing cost Rs 4400 . I very very shocking. Only I request broken glass to new glass. But why very cost? .so,...
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D
Dharmaraj Raj
from Bengaluru, Karnataka
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Moto g2 android handset

Address:560022
Website:Motorola Solutions

Dear today i loss my mobile moto g2 andriod hand set, Iwant lock my cell with the help of my cell IMEI/Serial No. [protected] ....
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