[Resolved] Mswipe Technologies — Amount on Hold for 14 days | |||||
I made 2 transaction on 19 Dec 2016 for 30000 each. Mswipe has released one 30000 and put the other one on hold saying that it was a duplicate transaction and wanted me to send the scanned copy of the 2 invoices. I had already sent it 1 week ago and i got an sms on the 26th Dec stating that invoices are verified and the amount will be credited in 24 hours... Its already been 4 days since the last message and when i call the customer services they just disconnect the call and wont give proper response.I wanted to cancel this connection and have already placed a request to cancel this idiotic device for the second time.1st time they said it was an invalid no and i had do it again. .Kindly please look in to the matter and release the payment... Call me on [protected] / [protected] Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Dec 31, 2016 Mswipe Technologies Customer Care's response Sorry for incontinent caused to you we will resolve this ASAP
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 3 Comments | |||||
Comments
This is to inform that since so many days I am calling in m swipe customer care but i am not getting any response. They are not even bothered to receive any call.
Reply
On 19 Dec 2016 one of our Coustmer made a payment of Rs 20000 twice because the total amount was made 40000. From that 2 transaction 1 was not paid to my account.but both transactions were showing successful.
I don't know how many times I would have to do this.
Again payment put on hold due to duplicate transactions, sent an email with invoice copy and explanation and no revert since last 2 days
If I do not receive hold payment by friday, I am afraid but I will have to take legal action this time
Registered Mobile Number: [protected]
Again payment put on hold due to duplicate transactions, sent an email with invoice copy and explanation and no revert since last 2 days
If I do not receive hold payment by friday, I am afraid but I will have to take legal action this time
Registered Mobile Number: [protected]
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