Mswipe Technologies Complaints & Reviews

My application to have a mswipe machine had been approved on the 23th of march and i was told that within 2 working days i would get the machine, i have made numerous phone calls to ravinder-[protected] rajeev ranjan-[protected], mukesh-[protected] almost everyday they say that by the evening i would get the machine, past 4 days i have been telling them that please return my money back now i dont want the machine, they end up saying that the money cannot be returned as it has been taken in the back end, they dont even pick phone calls i have to call them from a different phone each time, they are not giving any solution as well.

My Mswipe Application has approved last 23rd March/17, and commit me to install the device next 2 working days.
But till now no any information from the Mswipe team and company.So I am very unhappy of your company for innitial service, kindly resolve my problem and install me device as soon as possible.
I provide my Mobile no and application no below for your quick response.

M/no-[protected]
Application no-APPL00239222 Dtd 20th March/17
Approval date 23rd March/17.

My total bill was 2555 with the vendor. But I was charged for 25555 incorrectly by the vendor who uses your mswipe technology for the card payment. This was then cancelled. and I paid 2555 again using mswipe.

For void transaction, I received the message for the same but amount is not refunded yet.

This was from the vendor M/s Neelam Singh for card xx9006. Transaction date was for 1st April

Ten days of payment and still not received any machine. Always getting false and different statements from every executive.
One says its with courier boy, other says its is not received yet from the mumbai head office, third person says there is some bank related issue.

I dont know what these guys are upto. I guess direct bank provided machines are better then these people.

I tried for a loan amount of rs 10000 for which i was supposed to return rs10400 /- which i did on 24th march as was my date to make the payment (N[protected] 24 mar 2017 10, 400.00).
However there was a deduction of rs 800 from my transaction amount of rs 8000 on 25th march ([protected] 25 mar 2017 6, 758.00).
After a couple of days i got the refund of rs 600/- only (Kkbk[protected] mar 2017 600.00)
What happened to the rest 200 rs, why i am not getting that back..
It is case of cheating. Customer care executives dont bother to provide a solution...

Why???

My total bill was 250 with the vendor. But I was charged for 2500 incorrectly by the vendor who uses your mswipe technology for the card payment. This was then cancelled. and I paid 250 again using mswipe.

For void transaction, I received the message for the same but amount is not refunded yet.

This was from the vendor M/s AJINKYA ICE for card xx4007. Transaction date was 26th March.

Hello sir
As per call from mswipe technologies i take loan of rs 10000 from mswipe for 10 days
After 10 days on 24th feb 2017 i paid 10350/- via neft to mswipe.
On 29th may they deducted 10415/- from my account
Again on 22march they deducted 9219/-so called customer daily but they says that this is loan issue we will forward query to concern team.
I also mail and whats app several times

my complaint no is tbk01064497
My total receivable payment is 10415+9291=19706/-
Still. This payment is not received and no one support me

Hello mswipe
My self kedar abhyankar actually one of your merchant mr navdurga gadi center
Who's registered mobile no [protected]
My transaction is done twice on 22nd december 2016 amt 13000/- with credit card ending with 6000. One 13000 is credited to navdurga gadi center and other 13000 is still hold in mswipe account
I m very disappointed with ur team so many times i have contacted but they told me just send mail and all i m already sent mail so many times and navdurga gadi center merchant also sent mail so many times but
Still it's not refunded pls look in to this matter
My contact no [protected]

After purchasing items from Laxmi Jwellers Warje Pune on[protected] I swiped my SBI debit card. After two hours I got message from Mswipe that transaction failed. So on next day I again paid the money second time for the same item assuming failure of my transaction (due to message). SBI is saying that they made payment to Mswipe on[protected]on same day) Mswipe said that they made payment to jwellers on[protected]After 17 days). Laxmi Jweller said that he has not received the money. From three months I am not getting money back Please look into the matter.

Debit card Payment made for MSwipe machine of 6700/- for annual charges and machine, collected by Purushottam Kannade [ [protected] ] viz voucher no. sls 0000000000100000024211684 with assurance that the machine will be deilivered at our Goa Superstore within 10 days, till date no response to our phone calls and contact of their AGM Amar Pandey [ [protected]] in Mumbai provided for askind for refund of amount paid. He too simply says drop an email at amar.[protected]@mswipe.com .. despite 2 mail reminders on status of the machine to him, no reply from their end . the salesmen also are in no state to give us the status since they say it is all in these senior peoples hands ...

No response upon calling their customer care number in Mumbai .

Hope this is not a fraud company ...if so then they should be banned .

[protected] ye number par activation hua hai par ye activation froar hai
Mere name se kisi or ne swapping machines li hai par mere account se 2700 rupees Kate hai mughe ye number bank se Mila hai par ye number bhi mera nahi hai.
Iss address par koi shop nahi hai.
Or aapke employee ne galat kiya hai mane kai email kiye hai par koi responses nahi hai
Bombay se call bhi aai hai par refund nahi Mila hai

Aap mughe call karsakte ho number- [protected]
Name- Samo Kumar
[protected]@yahoo.com

I bought a m swipe machine for my clinic few days back. But the machine is overcharging per transaction(almost 3 times). Complained to the dealer several times but not resolved yet. Again one day an executive came and said " madam your machine has to be changed because there is some problem". He couldn't explain what is the problem. Just said " upar se ho gaya". What was the problem I couldn't understand. But overcharging for transactions is still continue. Pls look into the matter or I 'll have to return the machine and take my money back.

Dear all
I am purchase time executive says 1500
That is refund amount i will purchase
But today your executivew asking machine
Please given my deposit and this month rent amount debit total 1850 refung i will provide machine
Dear all

My Swipe Details

TID : MS310637
ME : TEJA SELECTIONS
Device Id : [protected]
Contact No : [protected]
Address : 1-10-146/7/2 FLAT NO A1 BLOCK A KUNDAN TOWERS BEGUMPET

already closed why yesterday send rent amount 300 to my bank account
|( Yesterday amount debited )

please reversal amount at end of the day.

thanking you

Regards

Lakshminarasimha

[protected]

Mswipe technologies will provide new loan shortloan service and for repayment they will ask u for neft and will also deduct amount from daily transactions and u will not get the refund and u will loss ur money to this fraud people they will provide u email adress and whtapp numbers as well as some mswipe executive will also give u false feedback about update and refund dont trust msg from [protected] whatapp number and executives like ganesh, shashank, siddhant this are the cheaters in mswipe technologies u will have to bear the loss

The sales person Irshanth Ahmed Given a wrong commitments to us.
At the time of buying the machine, We have asked, "if we will give this machine after one month means how much you will refund". The person said, "Rs. 400/- per month will be refundable". and he didn't say any thing about the installation charges and all.

But now we are trying to give back the machine, The CRM manager saying that Rs. 2, 400/- will be deducted for installation charges and the remaining amount only will be refundable.

We said, "your sales person didn't give any information like this". The CRM manager said that sales persons are not responsible for further services and quries; Their work was over after you booked the machine and gave the Payment for the machine.

This is not fair. We didn't expect from a organization such as you.

Each and Every persons saying different different answers for each person.
We need a correct solution.

Sir mai SANJAY kumar gupta husband of Pooja Gupta mobile number [protected] Hari Om bag house C 261 old kondli main market Delhi 96 ne aapke ajent Ram Sajiban mobile number [protected] ko 3500 Rs month 9 December 2016 ko aaj se 3months pahle mswipe machine k liye diya tha. Jo Ki hamko aaj tak nhi mila . aapko is mamle me 2 bar complain kar chukahu. Mera complain no. TBK 00923987 TBK 00949268 jai.Jo Ki abhi tak solve nhi huwa...
Plese solve my problem my contact mobile no for conversation is [protected]

Merchant: green plus pharma
application no.: appl00227433
approval date: 27/02/2017
status: pending for installation as on 7/02/2017..

Your employee mr. Vinod have made a false commitment of 3-6 days installation on 20/02/2017.

Now he says, go to office ask for installation!! moreover his senior mr. Manoj is also lying,
everyday he gives new excuses...But so far no installation has been done.

You hire these kinds of frauds...Shame on u...As a professional.

When the system is showing my request at approval stage then how come it has not installed...

Either the whole company is fraud or these representative..
I want a prompt result or please refund my money...Will take some other machine..

I have Made a transaction yesterday sum of Rs.99, 500 normally the amount will be credited next day to my account by 1pm but still amount not credited yet, further I have already sent the Invoice copy through Whatsup to Mswipe Technologies but still no response kindly release the amount at the earliest.I keep on calling the customer service but no response so either release the the amount or cancel the transaction.

I was a promised a refund of 4500 by Mswipe as I never received their service. I was told multiple times over the phone that I'd get my refund back however, they haven't replied to any emails of mine. I'm planning to Lodge an FIR against this Fraud Company.

Regarding NEXUS INFOSERVICE
Device ID : [protected]

I effected 2 transactions with a merchant Chanchal Medical, Dahisar- west
Both got declined at the pos terminal (Hand held unit).

However, there were confirmation messages from your system and my bank that they were successful.
The merchant insisted he didn't get the payment.

Now my transactions are in dispute. Rs. 350 x 2 = Rs. 700 to be resolved.

Below are the transaction details. Please reverse these transactions immediately and revert the money.

Declined transaction references:
1. auth#049753. R=S[protected]
2. auth#058133. R=S[protected]

It's annoying to have an argument with the merchant when I know that money has been deducted from my account but he claims otherwise.