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Mswipe Technologies Complaints & Reviews

3.3
Updated: Jul 15, 2025
Complaints 1145
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Mswipe Technologies reviews & complaints page 50

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K
Kataki
from Dibrugarh, Assam
Apr 4, 2017
Resolved
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Address: Kamrup Metropolitan, Assam, 781038

My Mswipe Application has approved last 23rd March/17, and commit me to install the device next 2 working days.
But till now no any information from the Mswipe team and company.So I am very unhappy of your company for innitial service, kindly resolve my problem and install me device as soon as possible.
I provide my Mobile no and application no below for your quick response.

M/no-[protected]
Application no-APPL00239222 Dtd 20th March/17
Approval date 23rd March/17.
May 9, 2017
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2017
Mswipe Technologies Customer Care's response
Sorry for inconvenience caused to you, we have forward this issue to concern team, they will install device at your location ASAP
Verified Support
Apr 07, 2017
Mswipe Technologies Customer Care's response
As per conformation that we had from our team, device has been installed successfully at your location. so issue ha been resolved
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    A
    Alika Koshy
    from Moradabad, Uttar Pradesh
    Apr 1, 2017
    Resolved
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    Resolved

    Address: Gurgaon, Haryana, 122001
    Website: www.mswipe.com

    My total bill was 2555 with the vendor. But I was charged for 25555 incorrectly by the vendor who uses your mswipe technology for the card payment. This was then cancelled. and I paid 2555 again using mswipe.

    For void transaction, I received the message for the same but amount is not refunded yet.

    This was from the vendor M/s Neelam Singh for card xx9006. Transaction date was for 1st April
    May 4, 2017
    Complaint marked as Resolved 
    Mswipe Technologies customer support has been notified about the posted complaint.
    Verified Support
    Apr 03, 2017
    Mswipe Technologies Customer Care's response
    Dear Sir, This is void transaction, Please check this with your bank.
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      D
      dikshit bajaj
      from Noida, Uttar Pradesh
      Mar 30, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi
      Website: www.mswipe.com

      Ten days of payment and still not received any machine. Always getting false and different statements from every executive.
      One says its with courier boy, other says its is not received yet from the mumbai head office, third person says there is some bank related issue.

      I dont know what these guys are upto. I guess direct bank provided machines are better then these people.
      May 1, 2017
      Complaint marked as Resolved 
      Mswipe Technologies customer support has been notified about the posted complaint.
      Verified Support
      Mar 30, 2017
      Mswipe Technologies Customer Care's response
      Dear Sir, sorry for inconvenience caused to you, please share your application number with us so that we can track record and resolve this issue.
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        T
        Tatynpobka Tattoo Studio Guwahati
        from Siliguri, West Bengal
        Mar 30, 2017
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 400 011
        Website: www.mswipe.com

        I tried for a loan amount of rs 10000 for which i was supposed to return rs10400 /- which i did on 24th march as was my date to make the payment (N[protected] 24 mar 2017 10, 400.00).
        However there was a deduction of rs 800 from my transaction amount of rs 8000 on 25th march ([protected] 25 mar 2017 6, 758.00).
        After a couple of days i got the refund of rs 600/- only (Kkbk[protected] mar 2017 600.00)
        What happened to the rest 200 rs, why i am not getting that back..
        It is case of cheating. Customer care executives dont bother to provide a solution...

        Why???
        May 11, 2017
        Complaint marked as Resolved 
        Mswipe Technologies customer support has been notified about the posted complaint.
        Verified Support
        Apr 04, 2017
        Mswipe Technologies Customer Care's response
        We have forward this to our loan department, we will update to you once get revert from our loan team.
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          saurabhjain1099
          from Mumbai, Maharashtra
          Mar 27, 2017
          Resolved
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          Address: Mumbai City, Maharashtra, 400100

          My total bill was 250 with the vendor. But I was charged for 2500 incorrectly by the vendor who uses your mswipe technology for the card payment. This was then cancelled. and I paid 250 again using mswipe.

          For void transaction, I received the message for the same but amount is not refunded yet.

          This was from the vendor M/s AJINKYA ICE for card xx4007. Transaction date was 26th March.
          Apr 29, 2017
          Complaint marked as Resolved 
          Mswipe Technologies customer support has been notified about the posted complaint.
          Verified Support
          Mar 29, 2017
          Mswipe Technologies Customer Care's response
          We have forward this to our concern team, Once get revert from our team we will update on same
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            S
            Shrihari Joshi
            from Mumbai, Maharashtra
            Mar 27, 2017
            Resolved
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            Address: 411035

            Hello sir
            As per call from mswipe technologies i take loan of rs 10000 from mswipe for 10 days
            After 10 days on 24th feb 2017 i paid 10350/- via neft to mswipe.
            On 29th may they deducted 10415/- from my account
            Again on 22march they deducted 9219/-so called customer daily but they says that this is loan issue we will forward query to concern team.
            I also mail and whats app several times

            my complaint no is tbk01064497
            My total receivable payment is 10415+9291=19706/-
            Still. This payment is not received and no one support me
            +2 photos
            Apr 29, 2017
            Complaint marked as Resolved 
            Mswipe Technologies customer support has been notified about the posted complaint.
            Verified Support
            Mar 29, 2017
            Mswipe Technologies Customer Care's response
            Dear Sir, we have forward this to our concern team, we will resolve this issue shortly
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              K
              Kedar Abhyankar
              from Mumbai, Maharashtra
              Mar 22, 2017
              Resolved
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              Resolved

              Address: Thane, Maharashtra, 400605

              Hello mswipe
              My self kedar abhyankar actually one of your merchant mr navdurga gadi center
              Who's registered mobile no [protected]
              My transaction is done twice on 22nd december 2016 amt 13000/- with credit card ending with 6000. One 13000 is credited to navdurga gadi center and other 13000 is still hold in mswipe account
              I m very disappointed with ur team so many times i have contacted but they told me just send mail and all i m already sent mail so many times and navdurga gadi center merchant also sent mail so many times but
              Still it's not refunded pls look in to this matter
              My contact no [protected]
              Apr 22, 2017
              Complaint marked as Resolved 
              Mswipe Technologies customer support has been notified about the posted complaint.
              Verified Support
              Mar 22, 2017
              Mswipe Technologies Customer Care's response
              Dear Sir, our concern team is looking in to it, once get revert from our team we will update to you.
              Machine with Sl. No.[protected] & IMEI No.[protected] is malfunctioning. Device stuck with "SYSTEM HALT..IKEK TAMPER".
              Please arrange to service the same at the earliest.

              M/s Saikia Auto Pvt Ltd.,
              Authorized Maruti SUZUKI Dealer
              North Lakhimpur
              Assam

              Contact No: [protected]
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                B
                bhattuajay
                from Pune, Maharashtra
                Mar 21, 2017
                Resolved
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                Resolved

                Address: 411041

                After purchasing items from Laxmi Jwellers Warje Pune on[protected] I swiped my SBI debit card. After two hours I got message from Mswipe that transaction failed. So on next day I again paid the money second time for the same item assuming failure of my transaction (due to message). SBI is saying that they made payment to Mswipe on[protected]on same day) Mswipe said that they made payment to jwellers on[protected]After 17 days). Laxmi Jweller said that he has not received the money. From three months I am not getting money back Please look into the matter.
                +3 photos
                Apr 26, 2017
                Complaint marked as Resolved 
                Mswipe Technologies customer support has been notified about the posted complaint.
                Verified Support
                Mar 23, 2017
                Mswipe Technologies Customer Care's response
                Dear Sir, we have already released payment on 10-01-17 to Merchant, Laxmi Jweller account. Please check this with Merchant.
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                  S
                  Shweta P Rane
                  from Noida, Uttar Pradesh
                  Mar 20, 2017
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 411038

                  Debit card Payment made for MSwipe machine of 6700/- for annual charges and machine, collected by Purushottam Kannade [ [protected] ] viz voucher no. sls 0000000000100000024211684 with assurance that the machine will be deilivered at our Goa Superstore within 10 days, till date no response to our phone calls and contact of their AGM Amar Pandey [ [protected]] in Mumbai provided for askind for refund of amount paid. He too simply says drop an email at amar.[protected]@mswipe.com .. despite 2 mail reminders on status of the machine to him, no reply from their end . the salesmen also are in no state to give us the status since they say it is all in these senior peoples hands ...

                  No response upon calling their customer care number in Mumbai .

                  Hope this is not a fraud company ...if so then they should be banned .
                  +1 photos
                  May 11, 2017
                  Complaint marked as Resolved 
                  Mswipe Technologies customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 21, 2017
                  Mswipe Technologies Customer Care's response
                  Sorry for inconvenience cause to you, please share your application number with us, we will get this resolved ASAP
                  Mar 27, 2017
                  Updated by Shweta P Rane
                  TBK01073168
                  Mar 27, 2017
                  Updated by Shweta P Rane
                  App No. not provided by the salesman Purushottam Kannade .. I have lodged complaint with Cust Care and was given Request / Complaint ID - TBK01073168 ... Even after having made the payment to you'll the salesman has simply sent me the receipt as was attached earlier .. without any Application No.
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                    S
                    Sammo Yadav
                    from Delhi, Delhi
                    Mar 18, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110045

                    [protected] ye number par activation hua hai par ye activation froar hai
                    Mere name se kisi or ne swapping machines li hai par mere account se 2700 rupees Kate hai mughe ye number bank se Mila hai par ye number bhi mera nahi hai.
                    Iss address par koi shop nahi hai.
                    Or aapke employee ne galat kiya hai mane kai email kiye hai par koi responses nahi hai
                    Bombay se call bhi aai hai par refund nahi Mila hai

                    Aap mughe call karsakte ho number- [protected]
                    Name- Samo Kumar
                    [protected]@yahoo.com
                    Apr 20, 2017
                    Complaint marked as Resolved 
                    Mswipe Technologies customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 20, 2017
                    Mswipe Technologies Customer Care's response
                    Dear Sir, we have forward this to our concern team, and resolved this ASAP. Also share your device ID with us so that we can assist you.
                    Money minded company very bad service, , first they didnt install pos machine and when i m trying to get my money refund they are not replying...from last six months, , , , , fraud company and staff...
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                      D
                      Dr Jolly Sinha
                      from Mumbai, Maharashtra
                      Mar 16, 2017
                      Resolved
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                      Address: Pune, Maharashtra, 411048

                      I bought a m swipe machine for my clinic few days back. But the machine is overcharging per transaction(almost 3 times). Complained to the dealer several times but not resolved yet. Again one day an executive came and said " madam your machine has to be changed because there is some problem". He couldn't explain what is the problem. Just said " upar se ho gaya". What was the problem I couldn't understand. But overcharging for transactions is still continue. Pls look into the matter or I 'll have to return the machine and take my money back.
                      Apr 17, 2017
                      Complaint marked as Resolved 
                      Mswipe Technologies customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 17, 2017
                      Mswipe Technologies Customer Care's response
                      Dear Sir, we did not find you detail in our database, please share you device ID with us so that we can check and resolve this issue immediately.
                      I am surrender my mswip machine Jan 10th 2017
                      But ecs not cancelled. Last month and this month also deducted amount my account each month 300 .reverse my amount my account and cancel ecs. I am literally sad u r worst service. .do nEadweard full. registered mobile no [protected]
                      Ramakanth.pujari
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                        B
                        BLNR
                        from Hyderabad, Telangana
                        Mar 16, 2017
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                        Address: Hyderabad, Andhra Pradesh, 500016

                        Dear all
                        I am purchase time executive says 1500
                        That is refund amount i will purchase
                        But today your executivew asking machine
                        Please given my deposit and this month rent amount debit total 1850 refung i will provide machine
                        Dear all

                        My Swipe Details

                        TID : MS310637
                        ME : TEJA SELECTIONS
                        Device Id : [protected]
                        Contact No : [protected]
                        Address : 1-10-146/7/2 FLAT NO A1 BLOCK A KUNDAN TOWERS BEGUMPET

                        already closed why yesterday send rent amount 300 to my bank account
                        |( Yesterday amount debited )

                        please reversal amount at end of the day.

                        thanking you

                        Regards

                        Lakshminarasimha

                        [protected]
                        Mswipe Technologies customer support has been notified about the posted complaint.
                        Mar 23, 2017
                        Updated by BLNR
                        Still not updated 9 days complted no one response
                        Mar 24, 2017
                        Updated by BLNR
                        Still pending this case still not received my money
                        Mr.Manish ceo of mswipe if you please transfer my money
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                          A
                          Atish Utekar
                          from Mumbai, Maharashtra
                          Mar 16, 2017
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                          Address: Thane, Maharashtra, 421501
                          Website: mswipe technologies

                          Mswipe technologies will provide new loan shortloan service and for repayment they will ask u for neft and will also deduct amount from daily transactions and u will not get the refund and u will loss ur money to this fraud people they will provide u email adress and whtapp numbers as well as some mswipe executive will also give u false feedback about update and refund dont trust msg from [protected] whatapp number and executives like ganesh, shashank, siddhant this are the cheaters in mswipe technologies u will have to bear the loss
                          Mswipe Technologies customer support has been notified about the posted complaint.
                          Mar 17, 2017
                          Updated by Atish Utekar
                          Using mswipe technologies will loss ur money
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                            A
                            Angel Impex
                            from Chennai, Tamil Nadu
                            Mar 14, 2017
                            Resolved
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                            Resolved

                            Address: 600010

                            The sales person Irshanth Ahmed Given a wrong commitments to us.
                            At the time of buying the machine, We have asked, "if we will give this machine after one month means how much you will refund". The person said, "Rs. 400/- per month will be refundable". and he didn't say any thing about the installation charges and all.

                            But now we are trying to give back the machine, The CRM manager saying that Rs. 2, 400/- will be deducted for installation charges and the remaining amount only will be refundable.

                            We said, "your sales person didn't give any information like this". The CRM manager said that sales persons are not responsible for further services and quries; Their work was over after you booked the machine and gave the Payment for the machine.

                            This is not fair. We didn't expect from a organization such as you.

                            Each and Every persons saying different different answers for each person.
                            We need a correct solution.
                            Apr 14, 2017
                            Complaint marked as Resolved 
                            Mswipe Technologies customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 14, 2017
                            Mswipe Technologies Customer Care's response
                            Dear Sir/Ma'am, we will arrange call to resolve this issue.
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                              S
                              Sanjayanshgupta
                              from Bansi, Uttar Pradesh
                              Mar 7, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110096
                              Website: Mswipe.com

                              Sir mai SANJAY kumar gupta husband of Pooja Gupta mobile number [protected] Hari Om bag house C 261 old kondli main market Delhi 96 ne aapke ajent Ram Sajiban mobile number [protected] ko 3500 Rs month 9 December 2016 ko aaj se 3months pahle mswipe machine k liye diya tha. Jo Ki hamko aaj tak nhi mila . aapko is mamle me 2 bar complain kar chukahu. Mera complain no. TBK 00923987 TBK 00949268 jai.Jo Ki abhi tak solve nhi huwa...
                              Plese solve my problem my contact mobile no for conversation is [protected]
                              Apr 10, 2017
                              Complaint marked as Resolved 
                              Mswipe Technologies customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 08, 2017
                              Mswipe Technologies Customer Care's response
                              Dear Sir, we have forward this to our concern department, we will resolved this matter ASAP.
                              I do transactions with value more than 10000/- they say processing automated but it takes 3-4 days to get cash in account that is also after begging them several times... pathetic service and charges are high at same time... use paytm instead...
                              Mswipe Technologies Customer Care's response, Mar 9, 2017
                              Verified Support
                              Please share your device ID and registered mobile number so that we can assist you.
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                                M
                                Mudit Kandpal
                                from Delhi, Delhi
                                Mar 7, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110062

                                Merchant: green plus pharma
                                application no.: appl00227433
                                approval date: 27/02/2017
                                status: pending for installation as on 7/02/2017..

                                Your employee mr. Vinod have made a false commitment of 3-6 days installation on 20/02/2017.

                                Now he says, go to office ask for installation!! moreover his senior mr. Manoj is also lying,
                                everyday he gives new excuses...But so far no installation has been done.

                                You hire these kinds of frauds...Shame on u...As a professional.

                                When the system is showing my request at approval stage then how come it has not installed...

                                Either the whole company is fraud or these representative..
                                I want a prompt result or please refund my money...Will take some other machine..
                                Apr 11, 2017
                                Complaint marked as Resolved 
                                Mswipe Technologies customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 07, 2017
                                Mswipe Technologies Customer Care's response
                                Dear Sir, we have forward this to our concern department, we will take action and resolve this ASAP.
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                                  R
                                  rumashankar1979
                                  from Chennai, Tamil Nadu
                                  Mar 7, 2017
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600077
                                  Website: mswipetechnologies.com

                                  I have Made a transaction yesterday sum of Rs.99, 500 normally the amount will be credited next day to my account by 1pm but still amount not credited yet, further I have already sent the Invoice copy through Whatsup to Mswipe Technologies but still no response kindly release the amount at the earliest.I keep on calling the customer service but no response so either release the the amount or cancel the transaction.
                                  Apr 7, 2017
                                  Complaint marked as Resolved 
                                  Mswipe Technologies customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 07, 2017
                                  Mswipe Technologies Customer Care's response
                                  please share your device ID or registered mobile number with us so that we can assist you and resolve this issue.
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                                    R
                                    ronlimbu4
                                    from Delhi, Delhi
                                    Mar 6, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110045

                                    I was a promised a refund of 4500 by Mswipe as I never received their service. I was told multiple times over the phone that I'd get my refund back however, they haven't replied to any emails of mine. I'm planning to Lodge an FIR against this Fraud Company.

                                    Regarding NEXUS INFOSERVICE
                                    Device ID : [protected]
                                    Apr 10, 2017
                                    Complaint marked as Resolved 
                                    Mswipe Technologies customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 09, 2017
                                    Mswipe Technologies Customer Care's response
                                    We have forward this to our concern department, we will resolve ASAP.
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                                      C
                                      Cressida Colaco
                                      from Kathor, Gujarat
                                      Mar 1, 2017
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400068

                                      I effected 2 transactions with a merchant Chanchal Medical, Dahisar- west
                                      Both got declined at the pos terminal (Hand held unit).

                                      However, there were confirmation messages from your system and my bank that they were successful.
                                      The merchant insisted he didn't get the payment.

                                      Now my transactions are in dispute. Rs. 350 x 2 = Rs. 700 to be resolved.

                                      Below are the transaction details. Please reverse these transactions immediately and revert the money.

                                      Declined transaction references:
                                      1. auth#049753. R=S[protected]
                                      2. auth#058133. R=S[protected]

                                      It's annoying to have an argument with the merchant when I know that money has been deducted from my account but he claims otherwise.
                                      Apr 5, 2017
                                      Complaint marked as Resolved 
                                      Mswipe Technologies customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 02, 2017
                                      Mswipe Technologies Customer Care's response
                                      Dear Sir, we have forward this to our concern team, we update to you once get revert from concern team
                                      Verified Support
                                      Mar 02, 2017
                                      Mswipe Technologies Customer Care's response
                                      First transaction is not successful and second transaction is successful. Please concern with your bank for first transaction you have done which is false transaction.
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                                        N
                                        Nansu
                                        from Bengaluru, Karnataka
                                        Feb 25, 2017
                                        Resolved
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                                        Resolved

                                        Address: 560051

                                        Hello this is nandakumar from vinayaka lace house and my mob no is [protected] .my device I'd is [protected]. I had taken a loan of ten thousand from mswipe AND I Made The Payment On 21st Feb. The transaction details I will attach .. but still your people are cutting the money from my swipes which I made 21st and 22nd Feb pls call as soon as possible regarding my issue .I hv sent all details to your whatsup no but no use he is not replying this mail I hv sent two days before still my problem is not solved..I Dailly call your mswipe people no one still called back regarding this problem I hv talked with your excutives named raKEsh. And varsha and ajay and some more people no one was replied ...you can check the call record in your system .worst experience of mswipe which is a big organisation.. and last mailing to help desk...
                                        Mar 31, 2017
                                        Complaint marked as Resolved 
                                        Mswipe Technologies customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 28, 2017
                                        Mswipe Technologies Customer Care's response
                                        Sorry for inconvenience caused to you, we have forward this matter to concern department, they will resolve this issue.
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