Mswipe Technologies Complaints & Reviews

With out any reason mswipe kept amount on hold (6th 7th 8th june transactions) customer care keep call on hold and simply disconnect call after 30 mins.
All the documents has been sent trough mail no reply from u people.
No one bouther about customer even @ hyd branch office.
If i had called mumbai ofc even no response.
I had sent documents to hold, hold response, hepldesk, carddisputes all the mail ids provided...

Very worst service and i have been following up with this people for withdrawing the services from last four months. but these people keep on deducting the payment from my account without using any single transaction. very very cheated people. simply looting our money inform of giving worst services. their customer care services also very very worst....

We had taken two transactions on the mswipe machines on 13/06/2017.

Both were above Rs. 1 lakh. In the app both transactions showed approved.
After not receiving the money in our account for 5 days and no intimation or coommunication in any form from mswipe, we started inquiring as to why this was. Found out our transactions were held for " high value " The company never told us this when we bought the machine and never...

My Pos machine service was transferred to you from Payumoney. The International card payment was enabled while the macine was under Payumoney. International payment was found deactivated since you took over the service. My request is pending for long time to activate international card payment, but your customer service is horrible. Any one hardly pick up the phone. - DKPL APPLIANCES, MID: [protected] TID: 0370800M...

I have done one transation worth of 2lacs in three transation as per the suggestion given by this call center people but even though they kept my payment on hold... We have submitted invoice copies too... These people will take 72hrs to validate the invoice... Y it takes that much time to validate... And there is no concern team to take up the complaints... This call center is no 1 worst service in the world... We can go to the consumer court...

I'm using mswipe machine for quit long time. Earlier my axis account was linked to the mswipe. But recently i have changed it to federal account and i have received the payments also. But on 25th june 2017, due to technical error from mswipe they have transferred my amount of rs.5400 in axis account which is not accepted because i have bad account relation with axis. This is breach of someones account. The got got into minus. I have lost...

SIR.
26.16.2017..swiping 1, 01, 000/-(one lakh and one thousand) from customer.still that amount is not credited to my account..please take action immediately to credit that amount to my account (kolumbu store)...thankyou

date-29.06.2017
place-oddanchatram
district-dindigul
state -tamilnadu
pincode-624619
bank-corporation bank/branch-oddanchatram...

My name : Deepak chandran.R

Company name : Infinity collections

My mobile no [protected]

I gave my cancellation request last month after that i called so many times to your customer care but they are only saying that we will process your request with in 48hrs and from another team they will call u... but u people are doing nothing.

I asked them that i want to talk to your supervisor,...

I made two transaction of rupees 3255 from a mswipe pos machine on 8th june 2017 using two different cards.. At the time of transaction machine showed transaction declined but balance got deducted from my
Both accounts. Merchant voided that transaction and told me that i will get my refund in 4 or 5 days. Still i have not received my money. I called my bank branch they told me that after receiving refund from mwipe or retailer they...

These cunning m swipe peoples wont pay the money on time and wont response for the customers calls. With out any reason these cheaters will hold money and asks for unavailable documents and if we call customer care they will say its in hold department and if we ask for phone number they will say u can only contact through mail, if i sent mail there wont be any reply. As per there terms they should transfer the swiped amount within 24 hours....

I have taken your swipe machine for my shop. Since i am unable to swipe on my machine because after swiping the card machine is giving the message of invalid mid tid.

Sir i hereby request you to provide a technication for solving my technical issue and. I am sorry to say that i have given complain before 7 days but you have not provided me the technication. I am calling you from seven days and only your executive are only...

Recently a customer paid 2500 rs via mswipe device by hdfc debit card.
And when i checked the transfer amount by mswipe into my current account. They only transfer rs 1766. This is completely cheating to vendors..

On given toll free number, no one is picking, very poor customer support, i want to cancel my account and refund my amount of 2 terminals of mswipe.

I do not want to continue with fraud company...

To, date 15/6/2017
M/s mswipe technlogy private limited
Head office – mumbai
Astral center, 9th floor,
N. M. Joshi marg, byculla,
Mumbai - 400 011
Telephone icon tel :[protected]

Sub: legal representation for not issuing the payment of transaction made on 9/6/2017 on mswipe pos machine through credit card

Dear sir,

This is to inform you...

Sir
I have activated an cash at pos service on my mswipe device on 10 june 17
At the time of activation of this service i was not told that there would be any charges for activating this service.
On 12june 17 i did a transaction of rs 1200/-and transaction was approved
On 13june 17 i got a massage from mswipe that rs 704/-has been sent to my bank account i was shocked to know this.
Rs 500/- was deducted...

I had a small transaction of 2450 on my mswipe machine, the payment has been debited from my clients account, it's with mswipe PPL since last 48+ hours. I call them the agents don't have an explanation. They speak the parrot tutorial that was taught to them during training.
Hold department, so called based in Mumbai with number[protected], the ivr takes the call, puts u in queue for 5-7 minutes n then disconnects.
They take...

Hi team,

Is this the way you are treating the merchants? After having repeated calls and also done with the verification of the receipts, you are not even releasing my amount.

This is so pathetic and worst response from mswipe.

Do you think we don't have any other work rather than running behind you for our money???

Are you understanding what you are doing with the merchants???br...

Hi have made a transaction on 16th march 2017 in which transaction shows failure but amount deducted fro my account. After waiting 50 days they not reverted my money. Shopkeeper says from his account money deducted for the charge back but i dint received any money. Now this m swipe says that when shopkeeper write a mail for charge back then money will be reverted . and now shopkeeper not writing a letter because of double deduction of amount....

Me name - hariom medical and provision stores
Reg. Mobile no-[protected]
Wis paid no-[protected]
Issue - as on date[protected] total swipe amount is 1509/- and credited amount is 1112/- so the difference is 397/- rs so kindly solve my problem. Thanking you.
As this complaint is also being forwarded to the company employee but they told it will take 120 days to resolve this so now more than 120 days have passed...

Hi Team

This is really a pathetic example of customer service...I literally have to chase you everytime for each of my request.I requested you to change my account in your records. when u ppl looking for customer then everday one or the other person will come from ur team but if the same customer has some problem den dey dont have time or want us to do it by ourselves.
I do not see what is the problem here, but none...

As per the bank statement it is about so many transaction took place in my account as a result of Rs.8000 detected, just because of this immoral activity my cibil score & my reputation is highly affected. Though i have cancelled your Mswipe account a year before, Even after cancellation you have charged Rs.900 rent fees too these activity shows chilly behavior of your company. Totally its about Rs.8900 you have to refund me back....