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Mswipe Technologies Complaints & Reviews

www.mswipe.com
3.3
Updated: Jul 15, 2025
Complaints 1145
Resolved
735
Unresolved
410
Good! Mswipe Technologies values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Mswipe Technologies step up their efforts to fully resolve all complaints 👍
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Mswipe Technologies reviews & complaints page 49

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K
Kartik0551
from Delhi, Delhi
Jun 2, 2017
Resolved
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Resolved

Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

Hi have made a transaction on 16th march 2017 in which transaction shows failure but amount deducted fro my account. After waiting 50 days they not reverted my money. Shopkeeper says from his account money deducted for the charge back but i dint received any money. Now this m swipe says that when shopkeeper write a mail for charge back then money will be reverted . and now shopkeeper not writing a letter because of double deduction of amount.
+1 photos
Jul 15, 2017
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2017
Mswipe Technologies Customer Care's response Dear Sir / Madam, as checked in our system the transaction of Rs.950/- was done on 16th March 2017 twice with different cards.
One of the payments was credited to you on 17th March 2017 (NEFT No - RATNN[protected] /[protected]. The other amount of Rs.950/- was credited to you on 21st March 2017; because it was on hold for false transaction, (NEFT no. - RATNN[protected]).
Kindly check and confirm.
Verified Support
Jun 14, 2017
Mswipe Technologies Customer Care's response Dear Sir / Madam, since no reply from you, we are considering it as your issue has been resolved and closing this case from our end.
View replies
I swipe two same amount in m swipe machine one amount is clear nd second amount of 15300 is pending so I request u to clear it ...nd I'm sending 2 copy of the receipt attached in this thanking u

Payment failed but amount deducted from account - Comment #2762903 - Image #0
Payment failed but amount deducted from account - Comment #2762903 - Image #1
Reply
Porpoise: Flipkart mobile purchase
My said Rs 24990 payment successful sir but Flipkart said not payment received .. pls help me sir

Payment failed but amount deducted from account - Comment #3825691 - Image #0
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    D
    Dhruvthakkar
    from Rajkot, Gujarat
    May 31, 2017
    Resolved
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    Resolved

    Address: 382443

    Me name - hariom medical and provision stores
    Reg. Mobile no-[protected]
    Wis paid no-[protected]
    Issue - as on date[protected] total swipe amount is 1509/- and credited amount is 1112/- so the difference is 397/- rs so kindly solve my problem. Thanking you.
    As this complaint is also being forwarded to the company employee but they told it will take 120 days to resolve this so now more than 120 days have passed and they are not responding to my complaint so i have raised this my complaint to here as faith that by here i will get solution of my problem.
    Jul 15, 2017
    Complaint marked as Resolved 
    Mswipe Technologies customer support has been notified about the posted complaint.
    Verified Support
    Jun 07, 2017
    Mswipe Technologies Customer Care's response     Dear Sir / Madam, please check and confirm if you have got your refund.
    Verified Support
    Jun 14, 2017
    Mswipe Technologies Customer Care's response     Dear Sir / Madam, since no reply from you, we are considering it as your issue has been resolved and closing this case from our end.
    View replies
    My name is haresh c ramrakhiani I request in 4 time for machine return but no visit any person my complain.no.TBK0115823 DATE.18.4.17 AND . TBK 01192087 DATE.28.4.17 AND TBK 01221512 date 8.5.17 is thi complain numbers
    My phone is[protected]
    Reply
    Mswipe Technologies Customer Care's response, Jun 9, 2017
    Verified Support
    Dear Kamal, kindly confirm if our FSE has visited to your location and your issue has been resolved.
    Mswipe Technologies Customer Care's response, Jun 26, 2017
    Verified Support
    Hi Haresh, since no reply received from your end; we are considering it as your issue has been resolved and closing this case from our end.
    I have completed my loan amount by NFFT tommarow .bt today 2881/-cut in loan ammount in my account. what was the reason?? plz refund in my account as soon as possible ..
    Reply
    Mswipe Technologies Customer Care's response, Jun 9, 2017
    Verified Support
    Dear Sir / Madam, kindly provide your registered mobile number or device id; so that we can check and can serve you better.
    Mswipe Technologies Customer Care's response, Jun 14, 2017
    Verified Support
    Dear Sir / Madam, since no reply from you, we are considering it as your issue has been resolved and closing this case from our end.
    Need to change bank deposit account.
    Reply
    Mswipe Technologies Customer Care's response, Jun 9, 2017
    Verified Support
    Hi Naveen, request you to share your details on "[email protected]" along with the Cancelled Cheque of your new bank where in Account number, IFSC Code, Beneficiary Name Must be clear & visible.
    Mswipe Technologies Customer Care's response, Jun 14, 2017
    Verified Support
    Hi Naveen, please confirm if your required changes in bank details have been done.
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      S
      Sandeep Malpani
      from Bengaluru, Karnataka
      May 26, 2017
      Resolved
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      Address: 560102

      Hi Team

      This is really a pathetic example of customer service...I literally have to chase you everytime for each of my request.I requested you to change my account in your records. when u ppl looking for customer then everday one or the other person will come from ur team but if the same customer has some problem den dey dont have time or want us to do it by ourselves.
      I do not see what is the problem here, but none of your team revert and resolve my issues.

      Need an immediate response as I need to change my bank ac attached in your records.
      kindly look into the matter and reslove it asap.
      Jul 18, 2017
      Complaint marked as Resolved 
      Mswipe Technologies customer support has been notified about the posted complaint.
      Verified Support
      May 26, 2017
      Mswipe Technologies Customer Care's response       Dear Sandeep, sorry for the inconvenience caused to you. We request you to share your registered mobile number and device id as well, so that we can assist you in better manner.
      Verified Support
      Jun 14, 2017
      Mswipe Technologies Customer Care's response       Dear Sir / Madam, since no reply from you, we are considering it as your issue has been resolved and closing this case from our end.
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        S
        Siva Flowers
        from Noida, Uttar Pradesh
        May 23, 2017
        Resolved
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        Address: Coimbatore, Tamil Nadu, 641111

        As per the bank statement it is about so many transaction took place in my account as a result of Rs.8000 detected, just because of this immoral activity my cibil score & my reputation is highly affected. Though i have cancelled your Mswipe account a year before, Even after cancellation you have charged Rs.900 rent fees too these activity shows chilly behavior of your company. Totally its about Rs.8900 you have to refund me back.
        +1 photos
        Jul 31, 2017
        Complaint marked as Resolved 
        Mswipe Technologies customer support has been notified about the posted complaint.
        Verified Support
        May 24, 2017
        Mswipe Technologies Customer Care's response         Hi, We request you to provide us with the below details so that we can assist you in better manner:

        Device ID number / Registered Mobile number.
        Verified Support
        May 24, 2017
        Mswipe Technologies Customer Care's response         Hi, we have forwarded your bank statement to our concerned department. We will share updates as soon as we will receive the same from the department.
        May 25, 2017
        Updated by Siva Flowers         Device Number :[protected]
        Mobile Number : [protected]
        Verified Support
        Jun 05, 2017
        Mswipe Technologies Customer Care's response         Dear Sir/Madam, as you are liable to refund of Rs.900/-; the same has been refunded to you on 25th May. Please refer details: 1) KKBK[protected] Rs.600/- ; 2) KKBK[protected] Rs.300/-. Kindly check your account and confirm.
        Verified Support
        Jun 09, 2017
        Mswipe Technologies Customer Care's response         Dear Sir/Madam, it would be appreciated if you confirm that your refund has been received by you.
        Verified Support
        Jun 26, 2017
        Mswipe Technologies Customer Care's response         Dear Sir/Madam, since no reply received from your end; we are considering it as your issue has been resolved and closing this case from our end.
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          B
          bsoni755
          from Mumbai, Maharashtra
          May 20, 2017
          Resolved
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          Resolved

          Address: 400101
          Website: www.mswipe.com

          Sir i swipe a card in my shop at 5-1-2017 amt - 15070/-rupees amt is credit in my ac nd after some day the mswipe company without any information and no any notification they dedct my 7 transition date is 21-3-17 to 01-04-17 my all amount is deducted. After[protected] i call customer service center then they tell my amount is dedict so i request u pls my amt refund nd custmer care sandhya is saying u have no charge back
          My wisped no is [protected]
          Jul 15, 2017
          Complaint marked as Resolved 
          Mswipe Technologies customer support has been notified about the posted complaint.
          Verified Support
          May 22, 2017
          Mswipe Technologies Customer Care's response           Sir, we have noted your Device id ([protected]).
          However, will you please provide your TID and Firm name as well; so that we can help you in better manner.
          Verified Support
          Jun 14, 2017
          Mswipe Technologies Customer Care's response           Dear Sir, since no reply from you, we are considering it as your issue has been resolved and closing this case from our end.
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            P
            pencil park
            from Chennai, Tamil Nadu
            May 20, 2017
            Resolved
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            Resolved

            Address: Tiruvallur, Tamil Nadu, 600116
            Website: www.pencilpark.in

            Hi
            My name is divya. My mobile no is [protected]
            I have given a request to (To take back) surrender my mswipe device and connection on the month of march 2017 through customer care no -[protected]
            My complaint id istbk01059559. But still now no person has come to take back the device. And the monthly rental is also being debited from my account for the past three months (March, april, may). I havent used the device for last three month then why should i pay the rental. When i called again and again the customer care, there is no proper response from mswipe.
            I call many times but everyone said me they forword my request to related department.
            I am very frustated for this kind off issue.
            Please solve this issue as soon as possible
            Thanks
            Jun 23, 2017
            Complaint marked as Resolved 
            Mswipe Technologies customer support has been notified about the posted complaint.
            Verified Support
            May 22, 2017
            Mswipe Technologies Customer Care's response             Dear Mam, sorry for the inconvenience caused.
            Your case is being handled on top priority by our concerned team. We will share updates with you as soon as we will receive the same from our concerned team. (Tbk[protected].
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              S
              Siva Flowers
              from Noida, Uttar Pradesh
              May 12, 2017
              Resolved
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              Address: Coimbatore, Tamil Nadu, 64111

              As per our conversation i have posted all the detail regards on 6/5/17 (Before 6 days), still i didnt get any response from your company. The activities what you doing now projects you as a fraud company. This is my final warning from my side if you didnt response for my issues i ll definitely provide all these details in medias and social media too...
              Jun 12, 2017
              Complaint marked as Resolved 
              Mswipe Technologies customer support has been notified about the posted complaint.
              Verified Support
              May 12, 2017
              Mswipe Technologies Customer Care's response               Sir thanks for the provided (attached) bank statement. However, it is reflecting the deduction of Rs.900/- instead of Rs.8000/- as mentioned by you. Kindly provide the statement wherein total deduction of Rs.8000/- is reflecting.

              View replies
              We have been using this device since more than a year and suddenly no transactions can be done from the past one month. I tried contacting Mswipe customer care again and again and have also dropped them an email couple of times. Every time they say that some representative will visit our premises but nobody does actually. I am really pissed off with mswipe this time and no more wish to continue with their services.
              Reply
              Mswipe Technologies Customer Care's response, May 13, 2017
              Verified Support
              As per our system the issue has been resolved and a test transaction has been done on your device. Kindly reply and confirm the same.
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                K
                Kfab
                from Mangalore, Karnataka
                May 8, 2017
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 590002
                Website: Www.consumercomplaints.in

                Hi,

                I was sold a Mswipe POS machine by Mr. NAVEEN PATIL. He provided me wrong information while selling the machine. He told me that there would be no transaction fee charged to me on any card swipe on this machine and I would be paying only 300 monthly rent. Later when I received the welcome kit and the welcome call from the company I found out that there are transaction fees on every swipe apart from rent. I immediately asked to cancel the machine and refund my deposit if I was not getting the deal told by the executive whose name is mentioned above. Company did not pay any attention to my issue and did not even bother to call me.
                Jun 9, 2017
                Complaint marked as Resolved 
                Mswipe Technologies customer support has been notified about the posted complaint.
                Verified Support
                May 09, 2017
                Mswipe Technologies Customer Care's response                 Dear Sir, sorry for inconvenience caused to you, please share your device ID so that we can resolve said issue
                Verified Support
                Jun 14, 2017
                Mswipe Technologies Customer Care's response                 Dear Sir / Madam, since no reply from you, we are considering it as your issue has been resolved and closing this case from our end.
                Aug 19, 2017
                Updated by Kfab                 Mswipe technologies Company has marked this complaint as resolved. I haven't received any resolution so far. Only one of the mswipe executives came to my store to collect the device. Also I was not going to get any acknowledgement on handing over the device and he asked me to contact customer for acknowledgement and also about the refund issue I had mentioned. Awaiting response from the company.
                View replies
                I have a number written on the back of the device under a bar code. If that is the device ID then mentioning it below.

                [protected]

                Have also added a backside image of the device.

                POS machine sold by providing misleading information - Comment #2726241 - Image #0
                Reply
                Mswipe Technologies Customer Care's response, May 16, 2017
                Verified Support
                Dear Sir, Please note this Ref. No. TBK01222461 for your request of de-installation of the device. We will update you as soon as the concerned department will update us.
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                  S
                  Someshwar Mishra
                  from Delhi, Delhi
                  May 7, 2017
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra
                  Website: [email protected]

                  Sir we have give 3000 rupees regarding edc machine last 3month igor but company not provide properly machine so my business effect we have 10.15time complaint but company not solve my problem so &company deducted my account 65 time transaction my savings account without any information so I very sad our business very down without online transactions so sir please help me thanks bhagwati creation mobile no [protected]
                  Jun 8, 2017
                  Complaint marked as Resolved 
                  Mswipe Technologies customer support has been notified about the posted complaint.
                  Verified Support
                  May 08, 2017
                  Mswipe Technologies Customer Care's response                   Dear Sir, we have forward this to our concern department, we will update to you once get revert from them.
                  View replies
                  Main sdhir kumar m swipe company main kam kr rha hon but company hamare salery nahin de rhe hi
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                    A
                    Amit090119
                    from Agra, Uttar Pradesh
                    May 6, 2017
                    Resolved
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                    Address: New Delhi, Delhi, 110059
                    Website: www.mswipe.com

                    Dear admin,

                    This is amit mishra and i am writing a complaint about a transaction happened on 18th dec. 2016 two times of rs. 8000/ towards m/s deepak jewellers through sbi credit card. I amount is cleared and another one is on hold. So, i just want that m-swipe either clear the other amount on merchant a/c or either to me as it has been around 6 months. I am totally pissed off. I did this transaction by my sbi credit card and they have provided me the transaction slip which shows that you have received it with invoice no. [protected] and [protected]. Now, what to do?? I have mailed them so many times and m-swipe customers care is not listening to any one neither m/s deepak jwellers nor me. Please escalate this issue.

                    Regards
                    Amit mishra
                    Mob. [protected]
                    +1 photos
                    Jun 8, 2017
                    Complaint marked as Resolved 
                    Mswipe Technologies customer support has been notified about the posted complaint.
                    Verified Support
                    May 08, 2017
                    Mswipe Technologies Customer Care's response                     Dear Amit Sir, we have forward this to our concern department, we will update to you once get revert from them
                    Verified Support
                    May 08, 2017
                    Mswipe Technologies Customer Care's response                     As per the revert we have from our concern team, payment will re release by tomorrow in merchant account
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                      S
                      Siva Flowers
                      from Noida, Uttar Pradesh
                      May 4, 2017
                      Resolved
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                      Resolved

                      Address: Coimbatore, Tamil Nadu, 641111

                      My mswipe no [protected], b4 2 years i m using this and i informed to cancel it. But now u r deducting rs.8000 in my account with out any intimation. I[censored] r not refund my amount or not conveying that what mistake has been happened from your side within 5 days, surely i am going to make a complaint to higher officials of our government. Being indian peoples like human rights, cm cell, pm cell are here to support me. I[censored] r ready to face those consequences be dumb with ur reply or else let me know the problem.
                      Jun 17, 2017
                      Complaint marked as Resolved 
                      Mswipe Technologies customer support has been notified about the posted complaint.
                      Verified Support
                      May 04, 2017
                      Mswipe Technologies Customer Care's response                       Dear Sir/Ma'am, sorry for the inconvenience, we forward this to our concern team and will resolve this issue.
                      Verified Support
                      May 05, 2017
                      Mswipe Technologies Customer Care's response                       Dear Sir, as we got revert form our team, you have outstanding rent for period Mar 16 to Mar 17 for rs 3900. So we send esc deduction for total 3900, out of which mswipe received Rs. 900/- and balance Rs.3000/- was bounce due insufficient balance. The debits in customer's account is charge by your bank toward ECS bounce charge and We received only Rs.900/- towards 3 months rental.
                      May 05, 2017
                      Updated by Siva Flowers                       Pls find the attched image for your reference to identify where is delay and where is fault whether from your side or from my side..This might help you to resolve the issues at the earliest where you took rental after a year without proper intimation

                      Verified Support
                      May 06, 2017
                      Mswipe Technologies Customer Care's response                       Allow some time, we have forward this to our team, once get revert we update to you.
                      Verified Support
                      May 06, 2017
                      Mswipe Technologies Customer Care's response                       Dear Sir,

                      our concern team is working on this case but need bank statement, can you please share bank statement.
                      May 08, 2017
                      Updated by Siva Flowers                       Hear With Attached bank statement ... Plz Revert me ASAP ...

                      Verified Support
                      May 12, 2017
                      Mswipe Technologies Customer Care's response                       Thank you for sharing also we forward this to our account department, we resolve this ASAP.
                      Verified Support
                      May 17, 2017
                      Mswipe Technologies Customer Care's response                       Dear Sir,

                      As per our account department, we will need your bank statement which would reflecting the deduction of Rs.8000/- to proceed, accordingly. Hence, please provide that statement.
                      View replies
                      This is a worst services from MSWIPE... I[censored] deduct Rs.8000 without any intimation, how can he/she can manage their funds... Totally I got a bad imression on MSWIPE..
                      Reply
                      actualy i planned for going to buy this product.thanks for giving this response so i go for an another product...
                      Reply
                      stop sucking hard earn money of customer, have to take legal against them to avoid these activies
                      Reply
                      GrociMart India's reply, Apr 5, 2019
                      Company people very rude and want only rental without service. Worst case I have never seen like this people.
                      M-swipe company[protected] i have cancelled the machine 1 year back ! and still the money is being deptd. from my account ., there is no need to bounce the cheque again and again after cancelling your service, this is totally a fraudulent activity from your side . and i need proper response and also to refund the money (which includes the bouncing charges as well) . i am done with your service and no longer want to cont. if i don't get proper response, this issue ll be taken to next level .
                      Reply
                      Thanks for your informations siva flowers .my self also going to surrender my device .am now fear of this company because the same emi process was done by me before in this company .so am also going to surrender the device before i get in trouble...
                      Reply
                      Mswipe Technologies Customer Care's response, May 6, 2017
                      Verified Support
                      Dear sir, please provide your device ID with us, so that we can resolve issue
                      Hear With Attached bank statement ... Plz Revert me ASAP ...

                      Not cancelling and not refunding - Comment #2724631 - Image #0
                      Not cancelling and not refunding - Comment #2724631 - Image #1
                      Reply
                      This company doing regularly be careful
                      Reply
                      same problem for me too, from 2 years am asking them to cancel my connection but still deducting amount from my account, i dont know how to complaint and calling customer support people but no one are helping me and on same day again they were deducting my amount, can anyone help me on this
                      Reply
                      ramar s rock's reply, Jul 25, 2018
                      Even im facing the same problem. So decided to go to their bangalore office directly and the throw the device right on their face.
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                        N
                        nazee
                        from Chandigarh, Chandigarh
                        Apr 27, 2017
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                        Address: 641002
                        Website: [email protected] [email protected]

                        Dear team this is nazeeb from coimbatore regarding 18/04/17 i did a transactions i ll initiative 4 types of transactions

                        1.25000-credited

                        2.35000-credited

                        3.30000-credited

                        4.10000- *not credited*

                        So kindly check the status for the last transaction 10000 rs amount it's not credited in my account pls kindly do the needfull..
                        I got some revert from mswipe but still my amount not credited

                        Thanks and regards

                        V. Nazeebulla

                        [protected]

                        Aameena travels

                        Coimbatore
                        +2 photos
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                          duapalash
                          from Delhi, Delhi
                          Apr 24, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110005
                          Website: chroom

                          Hello sir:-i am palash dua... Please sorry not for english... Me hindi me bate korta hu... Mera mswipe mashine no [protected]... Mera service bond kiya jai... Isya phela bhi me call korke bond korna ke liya bola thaa... Request no-tpk00243487... Mera complaint hai ki mera bank account se 1 monthly 6000 rupees debit kiya hai mswipe service ne... Mera bank statement attach kiya hai aap check kijiya gya please... Mena call korke service bond korna ke bad bhi qu mera account se balance kata gya... Mujhe details chaiya... Nahi too me police complaint korungi... Mera contact no -[protected]..[protected]... Please help me solution & solove... Thanks for mswipe service
                          May 27, 2017
                          Complaint marked as Resolved 
                          Mswipe Technologies customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 25, 2017
                          Mswipe Technologies Customer Care's response                           Sorry for inconvenience caused, we are checking this with our concern department and resolve asap
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                            S
                            Suraj Shahi Thakuri
                            from Pune, Maharashtra
                            Apr 23, 2017
                            Resolved
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                            Resolved

                            Website: Mswipe

                            6days earlier registered complaint but till no has knocked the door. Giving 4_5 times call in a day completely break me down..
                            40% sale is down due to this pathetic machine.. Don't know when the technician will arrive.
                            Whenever​ i give a call they provide me a complaint token no. For my ref. Whr 2 use?
                            Thank you mswipe for giving me a warm business.
                            May 25, 2017
                            Complaint marked as Resolved 
                            Mswipe Technologies customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 24, 2017
                            Mswipe Technologies Customer Care's response                             Dear sir, request you to share your device ID with us, so that we can check record and resolve issue immediately.
                            View replies
                            Application = APPL00231824
                            Device Serial= [protected]
                            Payment through cheque= 6000
                            Device = Wisepad G2

                            The local sales agent of mswipe at Dhanbad location is absconding:
                            Name = Rajesh Sharma ph- [protected]

                            he has taken cheque of 6000/- given me an old used device. and is absconding without activation for 1 month.
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                              R
                              Rahul Pasarkar
                              from Pune, Maharashtra
                              Apr 21, 2017
                              Resolved
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                              Address: 411038

                              Credit Card was swiped on 18th April 2017 at MSWIPE machine but till date we have not received the credit in our bank account. So many emails have been sent to different mail id's provided by their staff but with no reply from them.

                              When I wanted to speak with the seniors I was denied and no phone numbers were provided. I would request for speedy credit of the charged amount in our bank account.
                              May 30, 2017
                              Complaint marked as Resolved 
                              Mswipe Technologies customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 24, 2017
                              Mswipe Technologies Customer Care's response                               Sorry for inconvenience caused to you, request you to share your device ID with us so that we can track record and resolve query.
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                                M
                                Max mayur
                                from Agra, Uttar Pradesh
                                Apr 20, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110094
                                Website: www.mswipe.com

                                Hi
                                My name is mayur.
                                I complaints many times of related department but no one solve my issue.
                                My complaint id is tbk01109265.
                                My complaint date is 03/04/2017.
                                I mail on date 09/03/2017 of company mail id [protected]@mswipe.com, but no satisfactory reply from comapny side.

                                I call many times but everyone said me they forword my request to related department.
                                I am very frustated foe this kind off issue.
                                Please solve this issue as soon as possible
                                Thanks
                                Mayur
                                May 25, 2017
                                Complaint marked as Resolved 
                                Mswipe Technologies customer support has been notified about the posted complaint.
                                Apr 23, 2017
                                Updated by Max mayur                                 till time no response
                                Verified Support
                                Apr 24, 2017
                                Mswipe Technologies Customer Care's response                                 Sorry for inconvenience caused to you. we arrange our person at your location to resolve issue
                                View replies
                                My money has been credited one month ago but still they are not installing my swipe machine. Is my mony stolen.
                                Reply
                                MY DEVICE ID No.[protected].(Bright Marketing) Reqest to you.pls cancel my id immediately.Thanking you
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                                  D
                                  Dasari Naveen Raj
                                  from Kanchipuram, Tamil Nadu
                                  Apr 19, 2017
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                                  Address: East Godavari, Andhra Pradesh, 533103
                                  Website: Www.mswipe.com

                                  On Nov 14 2016 I have done pos transcation in bangaramma furnishing world, rajahmundry, andhrapradesh. The transaction is failed. After contacting the merchant we came to know that the amount has been put in hold. The merchant talked to customer service and informed us to put a mail. But the mail is not delivering. So kindly refund the amount. merchant mobile no:[protected]
                                  merchant name: Bangaramma furnishing world
                                  a pos transaction has been failed on 14/11/2016 of amount Rs.6945/-.
                                  kindly refund the amount to customer account with interest.
                                  customer mobile no:[protected]
                                  Please take action without delay. It has been more than 5 months
                                  Since the transaction. So refund the amount to our account with interest. If any details are necessary plz contact me.
                                  May 25, 2017
                                  Complaint marked as Resolved 
                                  Mswipe Technologies customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 19, 2017
                                  Mswipe Technologies Customer Care's response                                   Dear Sir, sorry for inconvenience caused to you, we have forward this to our concern team, and get this resolved ASAP
                                  Verified Support
                                  Apr 24, 2017
                                  Mswipe Technologies Customer Care's response                                   Dear Sir,
                                  We request you to provide printed invoices for the amount of Rs. 6945/- which includes below details: -
                                  Transaction Date & Amount.
                                  Description of goods/services.
                                  Kindly reply on same.
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                                    M
                                    Manoj baloni
                                    from Delhi, Delhi
                                    Apr 16, 2017
                                    Resolved
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                                    Resolved

                                    Address: 201301
                                    Website: Www.mswipecomplains.com

                                    Buying Mswipe machine was my life's biggest mistake. It's been only 1 month that I bought this damn machine which never get connected and I hardly able to use it. Customer care is absolutely careless about handling complaints. I have contacted Mr. Vivek Jaiswal so many times regarding the subject but he always promises to personally come and solve the problem but always give excuses not to come. Company offers more holidays then working day to its employees because whenever u call, office is closed due to holidays. This company should shut down and stop people cheating.I hardly used this machine, need my money back.
                                    May 23, 2017
                                    Complaint marked as Resolved 
                                    Mswipe Technologies customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 17, 2017
                                    Mswipe Technologies Customer Care's response                                     Dear Sir, please share your device ID with us so that we can assist you to resolve issue
                                    View replies
                                    Hii.. I want to change my account..what will be the procedure for that?.
                                    account holder and the bank are same.
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                                      A
                                      andykaran
                                      from Gurgaon, Haryana
                                      Apr 7, 2017
                                      Resolved
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                                      Resolved

                                      Address: 122002

                                      My application to have a mswipe machine had been approved on the 23th of march and i was told that within 2 working days i would get the machine, i have made numerous phone calls to ravinder-[protected] rajeev ranjan-[protected], mukesh-[protected] almost everyday they say that by the evening i would get the machine, past 4 days i have been telling them that please return my money back now i dont want the machine, they end up saying that the money cannot be returned as it has been taken in the back end, they dont even pick phone calls i have to call them from a different phone each time, they are not giving any solution as well.
                                      +4 photos
                                      May 11, 2017
                                      Complaint marked as Resolved 
                                      Mswipe Technologies customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 10, 2017
                                      Mswipe Technologies Customer Care's response                                       As confirm, device has been successfully installed at your location on 7th March 17.
                                      Issue has been resolved.
                                      View replies
                                      poor service I had given request in april 2017 for cancellation of the services as of no use in my business till date they didn't any revert for the same and they had sold me the device for 4500 which includes refundable security of 2500 on returning the machine, but now they are giving excuses for the same. Kindly look into the matter and resolve my complaint. My registered mobile no is [protected], last complaint on 15/5/17 and complaint no is tbk01161456. Hope for the positive reply.
                                      Regards:-
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                                        Kataki
                                        from Dibrugarh, Assam
                                        Apr 4, 2017
                                        Resolved
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                                        Address: Kamrup Metropolitan, Assam, 781038

                                        My Mswipe Application has approved last 23rd March/17, and commit me to install the device next 2 working days.
                                        But till now no any information from the Mswipe team and company.So I am very unhappy of your company for innitial service, kindly resolve my problem and install me device as soon as possible.
                                        I provide my Mobile no and application no below for your quick response.

                                        M/no-[protected]
                                        Application no-APPL00239222 Dtd 20th March/17
                                        Approval date 23rd March/17.
                                        May 9, 2017
                                        Complaint marked as Resolved 
                                        Mswipe Technologies customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 04, 2017
                                        Mswipe Technologies Customer Care's response                                         Sorry for inconvenience caused to you, we have forward this issue to concern team, they will install device at your location ASAP
                                        Verified Support
                                        Apr 07, 2017
                                        Mswipe Technologies Customer Care's response                                         As per conformation that we had from our team, device has been installed successfully at your location. so issue ha been resolved
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