Mswipe Technologies Complaints & Reviews

I had a small transaction of 2450 on my mswipe machine, the payment has been debited from my clients account, it's with mswipe PPL since last 48+ hours. I call them the agents don't have an explanation. They speak the parrot tutorial that was taught to them during training.
Hold department, so called based in Mumbai with number[protected], the ivr takes the call, puts u in queue for 5-7 minutes n then disconnects.
They take monthly rent, charges on each swipe and still we have to beg them for OUR money, this is disgusting.
I have the last 3 call recording with the agents, how on earth a middle man keep your money, and last 48+ hrs, they are earning interest on my money.They must doing this with lot of people and making huge profits this way too.
It's a shame when the country is trying to progress such people spoil the whole significance.

Hi team,

Is this the way you are treating the merchants? After having repeated calls and also done with the verification of the receipts, you are not even releasing my amount.

This is so pathetic and worst response from mswipe.

Do you think we don't have any other work rather than running behind you for our money???

Are you understanding what you are doing with the merchants???

Where is my money man.. After approval why are you taking time to deposit our money back.??

Just take the minimum responsibility man.
If anybody stops your money then you will feel the pain.
Literally you are showing hell to the merchants.

My user id and phone number is [protected]
Request number for this issue is tbk01c05587

Previous request numbers tbk01289887_tbk01289886_tbk01289885_tbk01289884

Very worst response from the customer support and they doesn't even know who is the ceo of mswipe.

Regards,
Venkat b.
Ph [protected]

Hi have made a transaction on 16th march 2017 in which transaction shows failure but amount deducted fro my account. After waiting 50 days they not reverted my money. Shopkeeper says from his account money deducted for the charge back but i dint received any money. Now this m swipe says that when shopkeeper write a mail for charge back then money will be reverted . and now shopkeeper not writing a letter because of double deduction of amount.

Me name - hariom medical and provision stores
Reg. Mobile no-[protected]
Wis paid no-[protected]
Issue - as on date[protected] total swipe amount is 1509/- and credited amount is 1112/- so the difference is 397/- rs so kindly solve my problem. Thanking you.
As this complaint is also being forwarded to the company employee but they told it will take 120 days to resolve this so now more than 120 days have passed and they are not responding to my complaint so i have raised this my complaint to here as faith that by here i will get solution of my problem.

Hi Team

This is really a pathetic example of customer service...I literally have to chase you everytime for each of my request.I requested you to change my account in your records. when u ppl looking for customer then everday one or the other person will come from ur team but if the same customer has some problem den dey dont have time or want us to do it by ourselves.
I do not see what is the problem here, but none of your team revert and resolve my issues.

Need an immediate response as I need to change my bank ac attached in your records.
kindly look into the matter and reslove it asap.

As per the bank statement it is about so many transaction took place in my account as a result of Rs.8000 detected, just because of this immoral activity my cibil score & my reputation is highly affected. Though i have cancelled your Mswipe account a year before, Even after cancellation you have charged Rs.900 rent fees too these activity shows chilly behavior of your company. Totally its about Rs.8900 you have to refund me back.

Sir i swipe a card in my shop at 5-1-2017 amt - 15070/-rupees amt is credit in my ac nd after some day the mswipe company without any information and no any notification they dedct my 7 transition date is 21-3-17 to 01-04-17 my all amount is deducted. After[protected] i call customer service center then they tell my amount is dedict so i request u pls my amt refund nd custmer care sandhya is saying u have no charge back
My wisped no is [protected]

Hi
My name is divya. My mobile no is [protected]
I have given a request to (To take back) surrender my mswipe device and connection on the month of march 2017 through customer care no -[protected]
My complaint id istbk01059559. But still now no person has come to take back the device. And the monthly rental is also being debited from my account for the past three months (March, april, may). I havent used the device for last three month then why should i pay the rental. When i called again and again the customer care, there is no proper response from mswipe.
I call many times but everyone said me they forword my request to related department.
I am very frustated for this kind off issue.
Please solve this issue as soon as possible
Thanks

As per our conversation i have posted all the detail regards on 6/5/17 (Before 6 days), still i didnt get any response from your company. The activities what you doing now projects you as a fraud company. This is my final warning from my side if you didnt response for my issues i ll definitely provide all these details in medias and social media too...

Hi,

I was sold a Mswipe POS machine by Mr. NAVEEN PATIL. He provided me wrong information while selling the machine. He told me that there would be no transaction fee charged to me on any card swipe on this machine and I would be paying only 300 monthly rent. Later when I received the welcome kit and the welcome call from the company I found out that there are transaction fees on every swipe apart from rent. I immediately asked to cancel the machine and refund my deposit if I was not getting the deal told by the executive whose name is mentioned above. Company did not pay any attention to my issue and did not even bother to call me.

Sir we have give 3000 rupees regarding edc machine last 3month igor but company not provide properly machine so my business effect we have 10.15time complaint but company not solve my problem so &company deducted my account 65 time transaction my savings account without any information so I very sad our business very down without online transactions so sir please help me thanks bhagwati creation mobile no [protected]

Dear admin,

This is amit mishra and i am writing a complaint about a transaction happened on 18th dec. 2016 two times of rs. 8000/ towards m/s deepak jewellers through sbi credit card. I amount is cleared and another one is on hold. So, i just want that m-swipe either clear the other amount on merchant a/c or either to me as it has been around 6 months. I am totally pissed off. I did this transaction by my sbi credit card and they have provided me the transaction slip which shows that you have received it with invoice no. [protected] and [protected]. Now, what to do?? I have mailed them so many times and m-swipe customers care is not listening to any one neither m/s deepak jwellers nor me. Please escalate this issue.

Regards
Amit mishra
Mob. [protected]

My mswipe no [protected], b4 2 years i m using this and i informed to cancel it. But now u r deducting rs.8000 in my account with out any intimation. I[censored] r not refund my amount or not conveying that what mistake has been happened from your side within 5 days, surely i am going to make a complaint to higher officials of our government. Being indian peoples like human rights, cm cell, pm cell are here to support me. I[censored] r ready to face those consequences be dumb with ur reply or else let me know the problem.

Dear team this is nazeeb from coimbatore regarding 18/04/17 i did a transactions i ll initiative 4 types of transactions

1.25000-credited

2.35000-credited

3.30000-credited

4.10000- *not credited*

So kindly check the status for the last transaction 10000 rs amount it's not credited in my account pls kindly do the needfull..
I got some revert from mswipe but still my amount not credited

Thanks and regards

V. Nazeebulla

[protected]

Aameena travels

Coimbatore

Hello sir:-i am palash dua... Please sorry not for english... Me hindi me bate korta hu... Mera mswipe mashine no [protected]... Mera service bond kiya jai... Isya phela bhi me call korke bond korna ke liya bola thaa... Request no-tpk00243487... Mera complaint hai ki mera bank account se 1 monthly 6000 rupees debit kiya hai mswipe service ne... Mera bank statement attach kiya hai aap check kijiya gya please... Mena call korke service bond korna ke bad bhi qu mera account se balance kata gya... Mujhe details chaiya... Nahi too me police complaint korungi... Mera contact no -[protected]..[protected]... Please help me solution & solove... Thanks for mswipe service

6days earlier registered complaint but till no has knocked the door. Giving 4_5 times call in a day completely break me down..
40% sale is down due to this pathetic machine.. Don't know when the technician will arrive.
Whenever​ i give a call they provide me a complaint token no. For my ref. Whr 2 use?
Thank you mswipe for giving me a warm business.

Credit Card was swiped on 18th April 2017 at MSWIPE machine but till date we have not received the credit in our bank account. So many emails have been sent to different mail id's provided by their staff but with no reply from them.

When I wanted to speak with the seniors I was denied and no phone numbers were provided. I would request for speedy credit of the charged amount in our bank account.

Hi
My name is mayur.
I complaints many times of related department but no one solve my issue.
My complaint id is tbk01109265.
My complaint date is 03/04/2017.
I mail on date 09/03/2017 of company mail id [protected]@mswipe.com, but no satisfactory reply from comapny side.

I call many times but everyone said me they forword my request to related department.
I am very frustated foe this kind off issue.
Please solve this issue as soon as possible
Thanks
Mayur

On Nov 14 2016 I have done pos transcation in bangaramma furnishing world, rajahmundry, andhrapradesh. The transaction is failed. After contacting the merchant we came to know that the amount has been put in hold. The merchant talked to customer service and informed us to put a mail. But the mail is not delivering. So kindly refund the amount. merchant mobile no:[protected]
merchant name: Bangaramma furnishing world
a pos transaction has been failed on 14/11/2016 of amount Rs.6945/-.
kindly refund the amount to customer account with interest.
customer mobile no:[protected]
Please take action without delay. It has been more than 5 months
Since the transaction. So refund the amount to our account with interest. If any details are necessary plz contact me.

Buying Mswipe machine was my life's biggest mistake. It's been only 1 month that I bought this damn machine which never get connected and I hardly able to use it. Customer care is absolutely careless about handling complaints. I have contacted Mr. Vivek Jaiswal so many times regarding the subject but he always promises to personally come and solve the problem but always give excuses not to come. Company offers more holidays then working day to its employees because whenever u call, office is closed due to holidays. This company should shut down and stop people cheating.I hardly used this machine, need my money back.