Mswipe Technologies Complaints & Reviews

My name : Deepak chandran.R

Company name : Infinity collections

My mobile no [protected]

I gave my cancellation request last month after that i called so many times to your customer care but they are only saying that we will process your request with in 48hrs and from another team they will call u... but u people are doing nothing.

I asked them that i want to talk to your supervisor, senior or manager but they are saying that we cant connect to them .

Nearly one month completed but for my complaint no step has been taken and i didn't received any call from your side and no person came from your side is this u will behave to your customer very very worst customer care

After my cancellation request u are taking rental from my account how can u take rental from account after my cancallation.

cancel my mswipe asap.

I made two transaction of rupees 3255 from a mswipe pos machine on 8th june 2017 using two different cards.. At the time of transaction machine showed transaction declined but balance got deducted from my
Both accounts. Merchant voided that transaction and told me that i will get my refund in 4 or 5 days. Still i have not received my money. I called my bank branch they told me that after receiving refund from mwipe or retailer they will credit it in my account.. Retailer is saying talk to your bank from his side he has refunded the money..

These cunning m swipe peoples wont pay the money on time and wont response for the customers calls. With out any reason these cheaters will hold money and asks for unavailable documents and if we call customer care they will say its in hold department and if we ask for phone number they will say u can only contact through mail, if i sent mail there wont be any reply. As per there terms they should transfer the swiped amount within 24 hours. But these cunning fellows will transfer after one week or ten days that too you need to call and keep on send mails daily

Dear friends dont go for these cheating company's swiping machine. Instead of this try some other.

One of the worst call center and worst service, for taking your money you mey have hold these m swipe peoples legs. Becarefull

I have taken your swipe machine for my shop. Since i am unable to swipe on my machine because after swiping the card machine is giving the message of invalid mid tid.

Sir i hereby request you to provide a technication for solving my technical issue and. I am sorry to say that i have given complain before 7 days but you have not provided me the technication. I am calling you from seven days and only your executive are only telling that we will send technication in 48 hours.

Since you are showing that you didnt want customers to purchase yours machine. Sir now i am warning you that i want technication in 48 hours or if you can not provide me technition you collect my swipe and give me my security deposit of rs.2000.

Following is my user id.[protected]

Following is my complain number. Tbk01317144

Following is my machines serial number.[protected]

Yours faithfully
New saptashrungi agro services

Sir
I have activated an cash at pos service on my mswipe device on 10 june 17
At the time of activation of this service i was not told that there would be any charges for activating this service.
On 12june 17 i did a transaction of rs 1200/-and transaction was approved
On 13june 17 i got a massage from mswipe that rs 704/-has been sent to my bank account i was shocked to know this.
Rs 500/- was deducted from my transaction
I request you to kindly refund the money deducted
My tid 42051187
Aman collection
Cont no [protected]

I had a small transaction of 2450 on my mswipe machine, the payment has been debited from my clients account, it's with mswipe PPL since last 48+ hours. I call them the agents don't have an explanation. They speak the parrot tutorial that was taught to them during training.
Hold department, so called based in Mumbai with number[protected], the ivr takes the call, puts u in queue for 5-7 minutes n then disconnects.
They take monthly rent, charges on each swipe and still we have to beg them for OUR money, this is disgusting.
I have the last 3 call recording with the agents, how on earth a middle man keep your money, and last 48+ hrs, they are earning interest on my money.They must doing this with lot of people and making huge profits this way too.
It's a shame when the country is trying to progress such people spoil the whole significance.

Hi team,

Is this the way you are treating the merchants? After having repeated calls and also done with the verification of the receipts, you are not even releasing my amount.

This is so pathetic and worst response from mswipe.

Do you think we don't have any other work rather than running behind you for our money???

Are you understanding what you are doing with the merchants???

Where is my money man.. After approval why are you taking time to deposit our money back.??

Just take the minimum responsibility man.
If anybody stops your money then you will feel the pain.
Literally you are showing hell to the merchants.

My user id and phone number is [protected]
Request number for this issue is tbk01c05587

Previous request numbers tbk01289887_tbk01289886_tbk01289885_tbk01289884

Very worst response from the customer support and they doesn't even know who is the ceo of mswipe.

Regards,
Venkat b.
Ph [protected]

Hi have made a transaction on 16th march 2017 in which transaction shows failure but amount deducted fro my account. After waiting 50 days they not reverted my money. Shopkeeper says from his account money deducted for the charge back but i dint received any money. Now this m swipe says that when shopkeeper write a mail for charge back then money will be reverted . and now shopkeeper not writing a letter because of double deduction of amount.

Me name - hariom medical and provision stores
Reg. Mobile no-[protected]
Wis paid no-[protected]
Issue - as on date[protected] total swipe amount is 1509/- and credited amount is 1112/- so the difference is 397/- rs so kindly solve my problem. Thanking you.
As this complaint is also being forwarded to the company employee but they told it will take 120 days to resolve this so now more than 120 days have passed and they are not responding to my complaint so i have raised this my complaint to here as faith that by here i will get solution of my problem.

Hi Team

This is really a pathetic example of customer service...I literally have to chase you everytime for each of my request.I requested you to change my account in your records. when u ppl looking for customer then everday one or the other person will come from ur team but if the same customer has some problem den dey dont have time or want us to do it by ourselves.
I do not see what is the problem here, but none of your team revert and resolve my issues.

Need an immediate response as I need to change my bank ac attached in your records.
kindly look into the matter and reslove it asap.

As per the bank statement it is about so many transaction took place in my account as a result of Rs.8000 detected, just because of this immoral activity my cibil score & my reputation is highly affected. Though i have cancelled your Mswipe account a year before, Even after cancellation you have charged Rs.900 rent fees too these activity shows chilly behavior of your company. Totally its about Rs.8900 you have to refund me back.

Sir i swipe a card in my shop at 5-1-2017 amt - 15070/-rupees amt is credit in my ac nd after some day the mswipe company without any information and no any notification they dedct my 7 transition date is 21-3-17 to 01-04-17 my all amount is deducted. After[protected] i call customer service center then they tell my amount is dedict so i request u pls my amt refund nd custmer care sandhya is saying u have no charge back
My wisped no is [protected]

Hi
My name is divya. My mobile no is [protected]
I have given a request to (To take back) surrender my mswipe device and connection on the month of march 2017 through customer care no -[protected]
My complaint id istbk01059559. But still now no person has come to take back the device. And the monthly rental is also being debited from my account for the past three months (March, april, may). I havent used the device for last three month then why should i pay the rental. When i called again and again the customer care, there is no proper response from mswipe.
I call many times but everyone said me they forword my request to related department.
I am very frustated for this kind off issue.
Please solve this issue as soon as possible
Thanks

As per our conversation i have posted all the detail regards on 6/5/17 (Before 6 days), still i didnt get any response from your company. The activities what you doing now projects you as a fraud company. This is my final warning from my side if you didnt response for my issues i ll definitely provide all these details in medias and social media too...

Hi,

I was sold a Mswipe POS machine by Mr. NAVEEN PATIL. He provided me wrong information while selling the machine. He told me that there would be no transaction fee charged to me on any card swipe on this machine and I would be paying only 300 monthly rent. Later when I received the welcome kit and the welcome call from the company I found out that there are transaction fees on every swipe apart from rent. I immediately asked to cancel the machine and refund my deposit if I was not getting the deal told by the executive whose name is mentioned above. Company did not pay any attention to my issue and did not even bother to call me.

Sir we have give 3000 rupees regarding edc machine last 3month igor but company not provide properly machine so my business effect we have 10.15time complaint but company not solve my problem so &company deducted my account 65 time transaction my savings account without any information so I very sad our business very down without online transactions so sir please help me thanks bhagwati creation mobile no [protected]

Dear admin,

This is amit mishra and i am writing a complaint about a transaction happened on 18th dec. 2016 two times of rs. 8000/ towards m/s deepak jewellers through sbi credit card. I amount is cleared and another one is on hold. So, i just want that m-swipe either clear the other amount on merchant a/c or either to me as it has been around 6 months. I am totally pissed off. I did this transaction by my sbi credit card and they have provided me the transaction slip which shows that you have received it with invoice no. [protected] and [protected]. Now, what to do?? I have mailed them so many times and m-swipe customers care is not listening to any one neither m/s deepak jwellers nor me. Please escalate this issue.

Regards
Amit mishra
Mob. [protected]

My mswipe no [protected], b4 2 years i m using this and i informed to cancel it. But now u r deducting rs.8000 in my account with out any intimation. I[censored] r not refund my amount or not conveying that what mistake has been happened from your side within 5 days, surely i am going to make a complaint to higher officials of our government. Being indian peoples like human rights, cm cell, pm cell are here to support me. I[censored] r ready to face those consequences be dumb with ur reply or else let me know the problem.

Dear team this is nazeeb from coimbatore regarding 18/04/17 i did a transactions i ll initiative 4 types of transactions

1.25000-credited

2.35000-credited

3.30000-credited

4.10000- *not credited*

So kindly check the status for the last transaction 10000 rs amount it's not credited in my account pls kindly do the needfull..
I got some revert from mswipe but still my amount not credited

Thanks and regards

V. Nazeebulla

[protected]

Aameena travels

Coimbatore

Hello sir:-i am palash dua... Please sorry not for english... Me hindi me bate korta hu... Mera mswipe mashine no [protected]... Mera service bond kiya jai... Isya phela bhi me call korke bond korna ke liya bola thaa... Request no-tpk00243487... Mera complaint hai ki mera bank account se 1 monthly 6000 rupees debit kiya hai mswipe service ne... Mera bank statement attach kiya hai aap check kijiya gya please... Mena call korke service bond korna ke bad bhi qu mera account se balance kata gya... Mujhe details chaiya... Nahi too me police complaint korungi... Mera contact no -[protected]..[protected]... Please help me solution & solove... Thanks for mswipe service