Mswipe Technologies Complaints & Reviews

Sir my name is kamlesh jain my firm name is alfa gifts & novelties, on 23/04/2016 my account was closed complain no tbk00312467, on 28/04/2016 ur company represntative named prashant had taken the device from me on calling to ur company 01/05/2016 i came to know that my device has been received by our company, than on 10/06/2016 ur company deducted rent amount from my account 200/ for that i have again complained to ur comapny, now on 29/09/2016...

MAchine sold but not working, but you are montly taking an ecs of 300 for what then your customer care does not give or transfer the call to the superior's.

I need all the refund for the monthly detected rent with double interest and also the service to be cleared in 24 hrs. if not I will be forced to send you a notice from my advocate and claim all damages from your end of giving false recommendation and selling the machine....

I had requested for 2 MSwipe machines for my office (in Delhi) on Tuesday 30th Aug16, and made advance payment on 31st Aug16. The sales agent (Deepak Sharma) promised me that the machine would be installed in 2-3 working days.

I called up this guy on 3rd Sep 16, but he requested more time and said that it would be furnished by 5th Sep16(Monday).

I have not heard anything from him on the update and now he is even...

Dear sir, this is inform you that today i have called to customer care number. For getting instant service. But your customer care not given help in emergency. For changing my account immediate.
O i informed you that i am not getting service properly. Kindly cancelled my service or given me properly service.
Reg. Number [protected];id no. Device i'd no [protected]...

Dear Sir,

It is a 420 company. Service is the worst I have 2 years from the device to deactivate the request * said. But every time I have spoken, that you wait 24 hours for 7 to 10 days do you do weights. But 7 to 10 days every month, while the 2 years have passed and our accounts are deducted from your device rent. I am very upset and does not understand what they do not have a number in addition to a customer care number...

I am not someone who would ever want to publicly shame a business and i would have never wanted to write this review had i not been pushed to the edge. I cannot comment on the quality of the product since i have not used it so far but as far as the customer support is concerned, this is the worst team who seem to have no idea what being responsible in a business means. I was duped into buying their device with gprs facility in the first week...

I had a payment of 99, 900 and as they have mentioned that ur payment put on hold.

I have sent everything email ID in the morning itself and still no answer

Even customer care executives have no updates. My relationship manager says that it is not his responsibility

Is this kind of service should we expect from?

M Sudhakar reddy

[protected]...

My area sales officer rajesh sutariya -[protected] booked machine but not delivered on commitment time... i cancelled machine on date :14/07/2016 but my booking payment rs.2067 is not giving back... and he blocked my mob. no... his senior rahul makwana - [protected] city sales officer also not pick my call also and avoid me... very fraud... pls. don't buy this machine......

As we feel that the swipe machine is not that useful for us at the moment, v would like to temporarily disconnect the service....

Dear sir / mam,


We were supplied a faulty g2 machine 10-15 days ago with sr. no. [protected]. the technician who brought the machine (mob. no. [protected] & [protected]) tried my 2-3 working sim cards with gprs / 3g data packages. none of the sims worked.

Today another technician came, he tried 2-3 sims, none of them worked. when we called the customer care toll free number, the lady on the phone gave...

I have been deducted twice every month for my swiming machine, actually i used to have 2 swiping machines, have cancelled one and continued with the other one. I have been deducted by ECS for both the machines, how will they deduct amount for the canceled one.
For the same this i asked to raise a complaint and give me the complaint number its been 4 months, i have been deducted the amount but no complaint raised my mswipe, when called...

I don't understand why do I have to go through this everytime?

Again, I had a payment of 99000 and as they have mentioned that the daily limit of my transaction is 100000 rupees still they have put on hold.

I have sent everything on their whatsapp number and email ID in the morning itself and still no answer

Even customer care executives have no updates. My relationship manager says that it is...

Hi

I have done a transaction of rs 1 lac on 2nd of june but tha same has been put on saying it as an high value transaction. Because of this i was asked to submit the invoice which i have done on the same day . But still my payment is not released till date
Can you please look into this matter as soon as possible as it is badly hitting my business
My registered mobile number is [protected]

Thanksbr...

Hello sir/mam i apply for mswipe g-2 machine on 15 of may and pay 4500rs to mr jaideep amd he told me machine will be provided to me on 22 may but they told machine is not came from mumbai and then they told me to take wisepad and they promise me to install the machine on 28th of may but the machine is not installed on 1st june
And now idont want any machine on my shop so plz refund my money (4500₹) as soon as possible
Firm...

My self sunil singh am from Pune recently i wanted a swipe machine so i called Hdfc bank for swipe machine as i have a account in it
The other day a person came name ranjeet swant [protected] this is his no he told me that he came from Hdfc bank and u can get this machine in 5000rs
We had small chat on the machine like how to use and all that I asked him from when can v us the machine he told from tomorrow and today is 5th day...

I am dasari. Pandit kumar from hyderabad, i am using mswipe mession with my registered mobile no:[protected].In this connection i swiped amount 5 transactions on 18th may, 2016,
Transaction -1, rs: 25, 000-00
Transaction -2, rs: 25, 000-00
Transaction -3, rs: 25, 000-00
Transaction-4, rs:100, 000-00
Transaction-5, rs:130, 000-00
After i swiped this transaction mswipe holded total payments, they mentioned...

I installed mswipe machine in my shop. But i am not use mswipe machine so request to deactivation to sales person mr. Kesavan ([protected]). He is come my shop then told without transaction not possible de installation. So swipe the card (Rs.100). But debit in card holder account two times different amount (Rs.115 & rs.100). Mr. Kesavan told rs.115 not debit in mswipe so contact your bank then after two days your machine deactivation is done....

I have a Mswipe machine # [protected] (purchased by paying approx 2000/- INR) which was deactivated back in June 2015. Suddenly out of nowhere I have been charged for Rs. 1350/-.

The customer reps tell me that the ECS bounced but the fact is that the same was cancelled & here the proof:
"
"Shraddha Zimbar

11/6/15


to me, Sunil, Payment-recon, Riyaz, Chetan
...

hi this is sandeep kumar from last 2 months from my account 300 rs was debited an this month it has debited 2 times and i am salary person an i dont have any mession to me i have not taklen also an last month i have given a complaint also to mr, sudeer mobile [protected] an i said i have not taken any machine an u can see also i am slaried person an i am working for induisnd bank limited an i have not take any machine so0 plsss close that...

I have swapped my card on 1St may 2016 of rs 35000 twice but one transaction is settled but another was put on hold due to same amount then I called their ccc they asked me to do this and that after all things done by me they simply says this transaction is not settled on 10thmay 2016 after passing 10 days but still no settlement done by mswipe team.
They provide Watsup no of account department but they are unable to help the query....