Mswipe Technologies Complaints & Reviews

I have made payment through mswipe link provided by ekart wisemen, and payment was successfull but they r saying not received amount
they have not given parcel also plz help me

I received the product, paid via mswipe, delivery person did not receive the payment so i had to cancel it. Product has been taken by the person back and i'm waiting for the refund.

I have never seen a company with such a worst customer support system No one available to pik call on customer care ..Facing an issue with my maschine since long as its not working ..kindly call me on [protected]

2 years back I have returned the mswipe swipeing machine and cancelled the device use, and now I have been charged multiple times around 2000 rs.

I had applied for a POS machine for my shop through local rep of MSWIPE Govind Khadse at Aurangabad and made a payment of 11800 on 30 June 2022. I was promised by company rep that I will get my machine within 3 days post payment and other formalities however company have failed to issue me any POS machine neither communicated any reason for delay.
I had follow local rep Mr.Govind K and company helpline as well but none had cared to resolve my issue till date.
Local rep has stopped receiving my calls and failed to respond to my text messages as well.

This case shows how careless and useless a company could be and what made them thing that customer will do business with negligent and irresponsible company and its employees.
I am seriously considering to take this case to the consumer court in order to get justice.

Hi m chandresh shah from Kurla east mumbai 400024.i have store in kurla e nehru nagar..store name upload link to future (Gift store).i want to file a case against this company.they company is cheated with me.I had taken swipe.machine of this company 1 of its transaction of Rs 645.have been doubled from there Network issue so .customer had filed complaint against it.mswipe team called me.i told only 1 time i taken payment.and i have customer recipt also sincerly all i told.i even told if 2 Transaction has been done please refund to customer as.1 time only customer paid how 2 times your company accepted..they told its network issue and all.but network and all isue Mswipe company should handle not my side.there system fault.Then why they charging me Double amount Of rs 645 i.e(1236) after there commison..i want my money get refund from this fraudtster company as they told they will not give any moneyy to customer.because this was there system charge bt they charging me Help me out and charge heavy from this fraudster company .i wish you will do it i trust on this complaint my contact no [protected]..

Hi, I had a small cloth business where I was using Mswipe device in 2019 and due to some financial issues, it was shut down in the same year. I called the person who gave me that device and returned it to him in Oct'2019 however I'm receiving calls from Mswipe team for deducting the penalty amount from my bank.

It has been three years after returning the device and I'm not doing any business but still receiving the calls and Mswipe team is threatening me to auto deduct the charges from my bank.

Since I'm not using any service then how any company can deduct the amount. I'm going to file a police FIR for these issues.

I have made payment to vendor who is using mswipe QR code machine on 8th june. I made a payment of 5300 rupees. Vendor confirmed that he has not received the payment in his bank. My bank has confirmed that the payment is successful and is received by mswipe. I and the vendor has made multiple calls to mswipe but they are not helping. I have all the chats and screenshots of the chat with mswipe person. Attaching the payment proof,

Dear,
i am facing "system halt, ikek tamper" error message.

I tried calling customer care number but automated system said our engineer will call after some time.

Please try to understand we are running our business using your terminal for card swipe. In these days, if customer wont get swipe facility, they move to another shop.

So please look into this as high priority as i dont want to...

Dear,
i am facing "system halt, ikek tamper" error message.

I tried calling customer care number but automated system said our engineer will call after some time.

Please try to understand we are running our business using your terminal for card swipe. In these days, if customer wont get swipe facility, they move to another shop.

So please look into this as high priority as i dont want...

Hai sir I complained before three days. Technical person came to my shop. He told to me your machine is problem so change machine. I accepted. That person return back my new machine. And he is fixed a old machine. That machine working a trial only one swipe for demo. but next day not working.
Thank you


. . v.v.sasikumar

Dear sir I have purchased your device before cover time. Two or three transaction machine small technically problem. I will complaints your service person. He is not responsible. Because that person relieve your company. I don't know how to clear that problem. So I was closed your device. But this time important your device for my Business. So please arrangements for technical person. Or please refund my device cash
Thank you.
V.sasikumar

Application no APPL00550461

Hello,

I want to escalate the issue that I'm facing currently and would like to have a look on it ASAP as I'm getting a deduction from my bank account through auto-debit option from December 2021 till May 2022 with the total amount of Rs. 2330.99 (300 each month + debit return charges) which I was not a part/holding any of your products. I tried contacting your customer care number to escalate this issue and it is telling me that my mobile number is not registered in your database. If I'm not your customer then how comes MSWIPE have rights to auto debit the money from my account?.

I have attached my bank statement showing the deduction in the email that I sent already and I request you to kindly look into it and do the needful and return my money back to my account at an earliest.

If you need more details please let me know and contact me at my mobile number.

I closed my mswipe machine and faced loss in 2017, now still they are charging 350 rupees every month as auto debit from my current account however there has been no machine and services used by my business because of their auto debit my one of the party cheque got bounced and i have face hefty charges and bad name of my business, I want action against the company mswipe as how they can auto debit my account for closed services after 3-4 years

Even after 3months, there is no one to listen to our agony. Due to swelling of battery the battery cover isnt getting fit into niche. Also the keypad isn't working. it's 3 months and yet there is no one to attend the complaint. pathetic Service

My mwpe divise show system halt

Sir I m mswipe customer since last 4 years but due to covid 19 business goes slow so I requested to company close and surrender of my swipe machine on 8th april 2022..And after that many times I called companies help desk and also mail them. till April I was paid rent monthly to them but they debited rs.2189.80 trow ecs to my bank account without any intimation on 24th april...This is absolutely cheating and fraud.with me i want my money back so pls help me

Hi,

With reference to the cancellation of your service card swiping machine which I have already done on 21/12/2018.

One of your executive had come down to my place for this cancellation and i personally did visited your location to return swiping machine.

Now the issue has been arised from past few weeks and my account is frequently getting debited every minute.

I am looking for the refund for all my transactions which got debited from my account kindly do the same.

It is so unethical to charge someone's account without any notification after so many years, kindly remove all my banking records and my information from you records.

Below is the details of transactions with date.
19/4/22
16 transactions debited in few minutes
350×16= Rs.5600

20/4/22
Refund received
Rs.1050

27/4/22
2 times
350×2 =Rs.700

4/5/22
18+100+18+100+18+100=Rs.354

5600+
700+
354+
Total=6654
Refund -1050
Balance = Rs.5604

Recently I have purchased an item from Flipkart and the delivery of the item was of today 28/04/2022 and the payment of the product was done via UPI Payment as the payment link was provided by the Flipkart delivery executive after the whole process the transaction was successful from my side and the money was also deducted from my account and also deduction sms was received by me from my bank and also the receipt was generated by mswipe technologies named after the successful payment BUT it was showing that the TRANSACTION IS FAILED in the Flipkart delivery executive mobile screen and then he didn't received any money at the time am confused that where the money has gone ??? Pls look into this as soon as possible, here am attaching the screenshot...