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Mswipe Technologies Complaints & Reviews

3.3
Updated: Oct 13, 2026
Complaints 1150
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Unresolved
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Mswipe Technologies reviews & complaints page 7

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V
Vijendra ahirwar
Jan 26, 2022
Resolved
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Address: H-7, T-Camp khichri pur, East delhi

Hello my name is vijendra Kumar R/O East Delhi, I m sbi account holder my account is continuously debit with Rs-300 till date from dec to Jan they debit total Rs 900, without my knowledge and confirmation they debited continuesly it's total pathetic 😡, kindly refund my whole amount on immediate basis,

Vijendra Kumar
State Bank of India
IFSC- SBIN0004800
A/C [protected]
Cont- [protected]
Mar 1, 2022
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Jan 26, 2022
Updated by Vijendra ahirwar
Kindly refund this amount on immediate basis.

Verified Support
Jan 28, 2022
Mswipe Technologies Customer Care's response
Hi, Vijendra, We tried to reach you on [protected] but were unable to get reach you, so please share your feasible time and registered contact number with Mswipe, so we can get in touch with you. Regards, Mswipe.
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    J
    Jyothi Abhi
    Jan 25, 2022
    Resolved
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    Resolved

    Hi... My business has been closed 5years ago, and surrendered the mswipe machine to the respected company..But the rental amount is deducted now from my account.. on January 12th 2022 the amount of 300Rs is deducted..And again today that is 25th January 2022 The amount of 300Rs deducted three times back to back it is the total amount of 900Rs today and 300Rs on Jan 12.. So credit my money back to my account...
    Mar 9, 2022
    Complaint marked as Resolved 
    Mswipe Technologies customer support has been notified about the posted complaint.
    Verified Support
    Jan 25, 2022
    Mswipe Technologies Customer Care's response
    We are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at [protected]@mswipe.com. We will help you at the earliest.
    Jan 25, 2022
    Updated by Jyothi Abhi
    Hi... My business has been closed 5years ago, and surrendered the mswipe machine to the respected company..But the rental amount is deducted now from my account.. on January 12th 2022 the amount of 300Rs is deducted..And again today that is 25th January 2022 The amount of 300Rs deducted three times back to back it is the total amount of 900Rs today and 300Rs on Jan 12.. So credit my money back to my account...

    Jan 25, 2022
    Updated by Jyothi Abhi
    I have already sent a complaint through mail..so kindly check and resolve the issue as early as possible..
    Jan 27, 2022
    Updated by Jyothi Abhi
    TBK[protected] This is the complaint number.. It has been 48hours i have raised a dispute, but I have not got any mail from the company regarding the same.. kindly resolve the issue and refund the amount as early as possible..
    Verified Support
    Jan 31, 2022
    Mswipe Technologies Customer Care's response
    We are extremely sorry for the annoyance you faced. We have shared your concern with our team and they will contact you within 24 hours. Your patience is immensely valuable. Regards, Mswipe.
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      R
      R. Raj Thilak
      from Chennai, Tamil Nadu
      Jan 12, 2022
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      Address: Chennai

      Dear Team,
      This is Raj Thilak (User ID: [protected]) from Chennai and I am now not having a relationship with mSwipe.
      I surrendered and closed my mSwipe account three years ago.
      Last month, I had an ECS deduction of Rs.350/- from mSwipe from my bank account.
      I was informed by my bank manager that the ECS mandate agreement with mSwipe was still active and they had not canceled it.
      I wonder that before three years, I personally visited mSwipe office near Redhills and submitted the termination/ surrender form.
      Also for not handling the device I was charged more than Rs.5, 500/- which was debited from my bank account.
      After three years, on today (12/01/2022) I am getting another deduction of Rs.350/- from my bank account.
      The lost device was found a year back and with me.

      My concern is
      1. Permanent cancellation of mSwipe account along with the ECS mandate agreement presented with my Indian Overseas Bank account.
      2. I need my rental deduction back in my bank account
      3. Now the lost device is available with me and I will surrender it. Instead, I required the refund of the device's lost cost (Rs.5, 500/-) deducted from my bank account.
      Mswipe Technologies customer support has been notified about the posted complaint.
      Verified Support
      Jan 13, 2022
      Mswipe Technologies Customer Care's response
      Hi, Raj, Apologize for the inconvenience caused to you. we have forwarded your details to our accounts team. Our team will check and update it within 3 working days. Please find your reference number: TBK[protected]. Regards, Mswipe.
      Jan 24, 2022
      Updated by R. Raj Thilak
      Till now there is no response. Only one month deducted rental (Rs.350/-) has been reversed. Ensure the refund for device charges & provide NOC with acknowledgement for cancellation of ECS mandate.
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        R
        rahul_1593
        Jan 8, 2022
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        Address: Parvati Hardware And Sanitary Store, Pinjore Kalka Highway

        Hi,
        I Parvati hardware and sanitary store, pinjore had deinstalled mswipe pos machine in 2018 but now you are again deducting rental from my account. May i know the reason ? Why this fraud is being done ? Attached is the deinstallation from also
        Regards
        Rahul Aggarwal
        [protected]
        Mswipe Technologies customer support has been notified about the posted complaint.
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          S
          Saikrishna Balam
          Jan 2, 2022
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          Address: Ameerpet, Hyderabad

          I have closed my swipe machine and i am already returned that mswipe machine 6 or 7 years back but today (15th Dec’21) they debited 350/- from my account without any notice. And bank charged 600/- for ECS cheque return. And bank also charged ECS charges. What is this. I have already closed my mswipe account. Mswipe customer care people not responding to my call. I went to Mswipe office in Kachiguda but office is not there. They are creating fake office address in Google.
          Mswipe Technologies customer support has been notified about the posted complaint.
          Verified Support
          Jan 03, 2022
          Mswipe Technologies Customer Care's response
          Hi, Saikrishna, We regret the inconvenience caused to you. As communicated over the call, we have waived off your total outstanding rent and it has been updated to zero. Regards, Mswipe.
          Jan 03, 2022
          Updated by Saikrishna Balam
          But the Mswipe ecs charged 350/- from account at that time there is not funds in my account. From Bank they charged 600/- for ecs cheque return charges. Total 950/- is in negative balance showing for my account. I am already checked with bank people they are saying that you need to clear -950/- to your account to continue using this account. Please refund that amount as soon as possible. It is not my problem. It is totally your fault.
          Jan 05, 2022
          Updated by Saikrishna Balam
          Please refund my 950/- to my same bank account which it is charged due to ecs cheque return. I am still waiting for refund. Rahul Makwana Called to me on 3rd Jan’2022 they cleared the outstanding and he said 950/- negative balance will be credited in 48 hours to the same bank account.please check and refund the amount.
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            K
            knva40
            from Vijayawada, Andhra Pradesh
            Dec 27, 2021
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            Address: machilipatnam

            My name is knv anjaneyulu(Lasya mobiles and systems, machilipatnam)
            iam using u r mswipe swipe mechine in[protected] is canceld the device in feb-2018 and handover the device also i have recept of cancelation and devicce handover recept also but in my account u r deduct the amount in 2021 dec i maild to company about deducting the amount in account there is no responce from u r side
            Mswipe Technologies customer support has been notified about the posted complaint.
            Verified Support
            Dec 31, 2021
            Mswipe Technologies Customer Care's response
            Sorry for the trouble experienced. Could you please send us a mail including your registered mobile number or device id at [protected]@mswipe.com. Our representative will get in touch with you and get your issue resolved on priority.
            Dec 31, 2021
            Updated by knva40
            already two times i have send mail and proofs of amount deduct in bank and device handover receipt also there is no responce from u r side

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              A
              aren12
              from Pune, Maharashtra
              Dec 27, 2021
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              Address: Pune

              Today I got a call saying that the rent 1774 is still pending, excess rental has been already deducted, and also I have not received my refund amount for the device and they are asking me to pay the rent, and this is not a fair practice. I suggest please look into it ASAP and take strict action against this company

              I raised a complaint in the month of Jan-20 and they have collected the device in the month of July-20, still, i paid the rent for all the months and I have closed my restaurant due to COVID-19. they are harassing me

              Please refer below TBK for your future reference:- TBK[protected].

              The device returned in the year on 2020 in July
              Mswipe Technologies customer support has been notified about the posted complaint.
              Dec 27, 2021
              Updated by aren12
              Mob no -[protected]
              Umrn No -[protected]
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                R
                rajgeet
                Dec 26, 2021
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                Dear sir
                i had a m Swipe machine in the name of Pizza One which i had returned a couple of years ago . Still the company has debited an amount of Rs 350/- in my account with Axis bank on 15/12/2021. I hereby request a refund from the company and also that this should not be repeated again. thank u
                Mswipe Technologies customer support has been notified about the posted complaint.
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                  M
                  Mohamhed Yunus
                  from Chengalpattu, Tamil Nadu
                  Dec 22, 2021
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                  Purchased Mswipe Aug 2019 and I returned the product but two days before the deducted money from my account.. How it will happen am not using Mswipe but they deducting money plz return my money back.

                  Name - Mohammed yaccub
                  Mswipe Technologies customer support has been notified about the posted complaint.
                  Hi, Yunus, We are deeply sorry to hear about the inconvenience faced. Please share your registered contact details at [protected]@mswipe.com, so that we can contact you. Regards, Mswipe.
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                    G
                    Gowthaman G
                    Dec 20, 2021
                    Resolved
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                    Resolved

                    I have ordered wireless headphone combo on Widgetshunt portal with Cash on delivery option.
                    Got message from ekart that product will get deliver today.
                    While delivering the product below mswipe link have sent as message to pay the money Rs.1599.
                    http://t.mswi.pe/CJivIU

                    I have paid the money through this link, amount deducted from bank account and received below message.
                    "LINK SALE APPROVED INR 1599.00 at TID 42P03943, userId [protected] INSTAKART SERV on 12/20/21 10:30:40 AM, Auth#474244. http://t.mswi.pe/CJivxC"

                    but delivery person said the amount is not received yet, and asked to pay the money through gpay again and raise the complaint, you will receive the money back.

                    So please help me to get the money back as I have paid the amount twice, one through mswipe link and another through gpay.

                    Kindly help me to get the money back please. I have attached the payment details for your reference.

                    Mswipe payment IDs :
                    TID: 42P03943, MID: 42MSP[protected], Rref No:[protected].
                    Tracking ID provided by ekart : WSPC[protected]
                    Order number provided by Widgetshunt : #15443
                    Jan 21, 2022
                    Complaint marked as Resolved 
                    Mswipe Technologies customer support has been notified about the posted complaint.
                    Dec 20, 2021
                    Updated by Gowthaman G
                    Issue not yet resolved
                    Verified Support
                    Dec 21, 2021
                    Mswipe Technologies Customer Care's response
                    Hi, Gowthaman, We are sorry you faced an issue. Please share your contact details at [protected]@mswipe.com, so that we can contact you. Regards, Mswipe.
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                      A
                      Amit Wadhwani 2
                      Dec 17, 2021
                      Resolved
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                      Resolved

                      I have submitted machine in 2018 but still my money is getting deducted, I had cleared all my dues and machine was taken by their representatives.i complained in customer care but no one helped
                      Jan 22, 2022
                      Complaint marked as Resolved 
                      Mswipe Technologies customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 21, 2021
                      Mswipe Technologies Customer Care's response
                      Hi, Amit, We regret the inconvenience caused to you. Please share your registered number or device id at [protected]@mswipe.com, so that we can address your concern. Regards, Mswipe.
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                        K
                        kamal gangwani
                        Dec 16, 2021
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                        I have surrendered my mswipe pos a long time ago and still rent is been diducted from my account
                        Mswipe Technologies customer support has been notified about the posted complaint.
                        Hi, Kamal, We are deeply sorry to hear about the inconvenience faced. Please share your registered contact details at [protected]@mswipe.com, so that we can contact you. Regards, Mswipe.
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                          K
                          kp karthikeyan
                          Dec 16, 2021
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                          Address: Madipakkam, chennai

                          Deducted money from my account without my knowledge since after closed machine & account transaction with mswipe
                          So refund my amount which you have debited.
                          Mswipe Technologies customer support has been notified about the posted complaint.
                          We are deeply sorry to hear about the inconvenience faced. Please share your registered contact details at [protected]@mswipe.com, so that we can contact you. Regards, Mswipe.
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                            M
                            Meghana Athawale
                            Dec 15, 2021
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                            The card swipe machine which was given to me has multipke scratches on its LCD screen.i demand a new one
                            Mswipe Technologies customer support has been notified about the posted complaint.
                            Hi, Meghana, We are deeply sorry to hear about the inconvenience faced. Please share your registered contact details at [protected]@mswipe.com, so that we can contact you. Regards, Mswipe.
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                              J
                              jatinasnani
                              from Ahmedabad, Gujarat
                              Dec 15, 2021
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                              Hello Mswipe team,

                              I would like to complaint that I have been charged today on 15 December, 2021 for Rs.2800.00 with Transaction ID: ACH/TP ACH Mswipe tech/[protected], for which I want a full refund as soon as possible.

                              The Mswipe account was closed with required attached receipt and charges to one your Mswipe employee on 25/11/2020. Your employee confirmed that there will no charges from thereafter.
                              Your employee also denied to refund me the refundable deposit amount of RS. 2500.00 which was been claimed and deposited at the time of installation.
                              The employee said that the deposit was non-refundable on the time of handing over the device.

                              Mswipe has deducted an amount of RS. 2800.00 without my authorisation, I need Full Refund of the above amount in addition with the refundable deposit amount of RS.2500.00 at earliest which in total is RS. 5300.

                              Request to verify the details and attached receipt and take appropriate action as soon as possible.
                              Mswipe Technologies customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 25, 2021
                              Mswipe Technologies Customer Care's response
                              Hi, Jatin, We are extremely sorry for the annoyance you faced. We tried to reach you but were unable to reach you. Also, as checked you were non-transacting from March 2020 till December 2020, so the amount which is deducted for the same period and that is the liable deduction which is non-refundable. Regards, Mswipe.
                              Verified Support
                              Dec 25, 2021
                              Mswipe Technologies Customer Care's response
                              Hi, Jatin, Please ignore the earlier response. We are extremely sorry for the annoyance you faced. We tried to reach you but were unable to reach you. Also, as checked you were non-transacting from March 2020 till November 2020, so the amount which is deducted for the same period and that is the liable deduction which is non-refundable. Regards, Mswipe.
                              Dec 25, 2021
                              Updated by jatinasnani
                              These are fraudulent charges, your company employee confirmed me that there will be no charges from the day I have returned the device. And I was clear enough that I had not used Mswipe for a long time. It is wrongly charged, you need to improve and hire professional employees who do their work properly and do not fraud/cheat customers. I need my refund as soon as possible. Further, the company needs to follow up with the employee who closed the case with returning of the device. If you have saved data of customers, you are not allowed to deduct unauthorised amounts on name of any previous balance when the device was already handed over with a confirmation from your employee for no further charges.
                              You need to verify the receipt which I have attached with this thread.

                              Stop fraudulently charging customers for no service provided. And again you have avoided the refundable deposit amount of Rs.2500 which you claim against the device. But do not refund back when the device is returned back.

                              This is the worst experience ever for providing no service and being fraudulently charged for the same.

                              Regards,
                              Jatin

                              Regards,
                              Jatin
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                                Kalpanasujan
                                from Chennai, Tamil Nadu
                                Dec 15, 2021
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                                I am not using Mswipe machine for past 1 year...but now amount is deducted 2450 from my account...please take action and refund my amount...
                                Mswipe Technologies customer support has been notified about the posted complaint.
                                We are deeply sorry to hear about the inconvenience faced. Please share your registered contact details via DM, so that we can contact you. Regards, Mswipe.
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                                  Jagadesha raghava
                                  from VIJAYAWADA, Andhra Pradesh
                                  Dec 15, 2021
                                  Resolved
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                                  Resolved

                                  In July 2020 we have returned ou mswipe device to agent for account cancellation.. after that there is no response form them...and now we got message from bank that amount 2124rs/- had been debited from your account to mswipe as charges...
                                  We gone to bank for confirmation they are saying that's, as consumer I have given authority to them to collect charges ..
                                  And we didn't have any authority to them to collect money with out our permission... And this is all happening after one and half year after we submit device ... for what they are collecting charges now...
                                  Jan 21, 2022
                                  Complaint marked as Resolved 
                                  Mswipe Technologies customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 21, 2021
                                  Mswipe Technologies Customer Care's response
                                  We are deeply sorry to hear about the inconvenience faced. Please share your registered contact details at [protected]@mswipe.com, so that we can contact you. Regards, Mswipe.
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                                    kirankarpe
                                    from Mumbai, Maharashtra
                                    Dec 15, 2021
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                                    Address: NAVI MUMBAI

                                    Today as on 15.12.2021 got my account deducted for Rs.113.00.
                                    Deails are Your a/c xxxx0649 has been debited by Rs. 113.00 on 15-DEC-2021 by ACH TP ACH Mswipe T[protected]
                                    Kindly resolve this issue my contact no. [protected]
                                    Mswipe Technologies customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 25, 2021
                                    Mswipe Technologies Customer Care's response
                                    Hi, Kiran, Apologize for the inconvenience caused to you. We would like to inform you that the request has been received in the month of February 2018 and the same has been deducted for the February 2018 month, so the same is non-refundable. Regards, Mswipe.
                                    Dec 25, 2021
                                    Updated by kirankarpe
                                    Please check the date when my account was deducted. Please check below details which i posted last time
                                    Today as on 15.12.2021 got my account deducted for Rs.113.00.
                                    Deails are Your a/c xxxx0649 has been debited by Rs. 113.00 on 15-DEC-2021 by ACH TP ACH Mswipe T[protected]
                                    Kindly resolve this issue my contact no. [protected]
                                    I want the refund amount which was deducted unnecessarily fro my account. And one more thing please don't deduct any amount from my account as i already handovered the device to you and no longer user of MSWPIE.
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                                      D
                                      Dilawari
                                      Dec 15, 2021
                                      Resolved
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                                      Resolved

                                      Address: Bangalore

                                      Mswipe deducted ₹299 from my savings account today even after me not using their device from 2017. I have already surrendered their device and also have no balance pending for them. Their customer service number no longer exists and they won't reply to any emails. Now whom should I contact to get the refund.
                                      Jan 25, 2022
                                      Complaint marked as Resolved 
                                      Mswipe Technologies customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 21, 2021
                                      Mswipe Technologies Customer Care's response
                                      We are deeply sorry to hear about the inconvenience faced. Please share your registered contact details at [protected]@mswipe.com, so that we can contact you. Regards, Mswipe.
                                      Verified Support
                                      Dec 21, 2021
                                      Mswipe Technologies Customer Care's response
                                      Apologize for the inconvenience caused to you. We have shared your concern with our team regarding the additional deduction with reference number TBK[protected]. Your patience is much appreciated. Regards, Mswipe.
                                      Verified Support
                                      Dec 25, 2021
                                      Mswipe Technologies Customer Care's response
                                      We wish to confirm that the amount has been processed the refund of Rs. 299/- on 22nd December 2021. Please find the UTR No KKBK[protected]. Regards, Mswipe.
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                                        A
                                        ANURAG TODI
                                        Dec 15, 2021
                                        Resolved
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                                        Resolved

                                        User id [protected]
                                        (Burger fries factory)

                                        Invalid deduction are happening from the account even after handover
                                        Call meee
                                        Jan 25, 2022
                                        Complaint marked as Resolved 
                                        Mswipe Technologies customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 21, 2021
                                        Mswipe Technologies Customer Care's response
                                        Hi, Anurag, Apologize for the inconvenience caused to you. We tried to reach you but were unable to reach you, we have shared your concern with our team regarding the additional deduction with reference number TBK[protected]. Your patience is much appreciated. Regards, Mswipe.
                                        Verified Support
                                        Dec 25, 2021
                                        Mswipe Technologies Customer Care's response
                                        Hi, Anurag, We wish to confirm that the amount has been refunded of INR 350 dated 22nd December 2021 with the UTR No KKBK[protected]. Regards, Mswipe.
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