Mswipe Technologies Complaints & Reviews

I am not using Mswipe machine for past 1 year...but now amount is deducted 2450 from my account...please take action and refund my amount...

In July 2020 we have returned ou mswipe device to agent for account cancellation.. after that there is no response form them...and now we got message from bank that amount 2124rs/- had been debited from your account to mswipe as charges...
We gone to bank for confirmation they are saying that's, as consumer I have given authority to them to collect charges ..
And we didn't have any authority to them to collect money with out our permission... And this is all happening after one and half year after we submit device ... for what they are collecting charges now...

Today as on 15.12.2021 got my account deducted for Rs.113.00.
Deails are Your a/c xxxx0649 has been debited by Rs. 113.00 on 15-DEC-2021 by ACH TP ACH Mswipe T[protected]
Kindly resolve this issue my contact no. [protected]

Mswipe deducted ₹299 from my savings account today even after me not using their device from 2017. I have already surrendered their device and also have no balance pending for them. Their customer service number no longer exists and they won't reply to any emails. Now whom should I contact to get the refund.

User id [protected]
(Burger fries factory)

Invalid deduction are happening from the account even after handover
Call meee

I have transacted an amount of Rs. 483/- at Gopi FL on shop on 26th oct 2021 through Phonepe by scanning marchants scanner. But they denying that they did not realized the money also did not offered me the product I paid for. I have raised the dispute at same time. But my bank informed me that the money already sent to marchant's account successfully. Now marchant is saying that they do not have such account which is showing in my e-receipt of payment. They suggest to talk with mswipe. I tried to call mswipe several time they did not responded to my calls. till date my debited amount did not credited to my account as refund . I am sharing the the transaction details below.

tr id:[protected]
credited to: kotak mahindra bank limited ****0417
Description: UPI/MOB/[protected]/PAYMENT FROM PHONEPE
DEBITED FROM UPI ID: [protected]@ybl

I used Mswipe QR code on 12/11/21 from Kolhapur,
transaction of 3300 Rupees have occurred, but not reached merchant.

Kindly resolve the void transaction .

below is transaction details.

Approval Code : 011049
to MSWIPE, INDIA 400011

BharatQR Merchant ID
***0683

from ****6401
Via debit card

google transaction ID
CICAgOD27sbgUg

I had purchased m swipe machine around 4-5 years ago and paid rental and machine charges at the time of purchase but after 2 years of non usage I returned the machine and representative who picked up the machine said the security deposit will get refunded within few days but now I am getting call regarding rental due of around 8000 something and they started abusing on calls which is totally unacceptable so now I am filing legal complaint against company I have all the call recordings with me .

I complaint for police station today, Your sales executive call recording, and mail recording, all are be collected ...now your executive ssaid speak hindhi I speck English she cut the call...and your chennai team mayavel said all false statements., I gathered all information I want my today 10000 immediately..it's my home rent, last 6 months i mailed but no one pickup my device...now Mswipe technology 7079 and 3550 debited my account... immediately refund...

One of your executive activated swiping machine on me . I don't given any NACH mandate  for redemption of ECS.  I don't given any signed document. this is fraud . pls stop otherwise I will file case against you . ### why are doing these fraud business???. I tried mANY TIMEs to CUSTOMER care and your executive but there is no response .who gave permission to activate NACH mandate???? pls refund all my charges debited in my account. my cell no is [protected] and my name is k Harish Babu

in my bank account debited rupees of 4090.03 on 06/06/2020 and same 4090.03 on 06/06/2020, 98.97 on 19/08/2020, 59.00 on 09/12/2020,
472.00 on 12/01/2021and 472.00 on 09/02/2021. pls refund all my charges

Payment for flipkart is done using mswipe payment using UPI app option. Payment successful in gpay but not reflected in mswipe and product not delivered.

Please see the attached images for transaction detail screenshots

Hi i am from navkar lights kandivali, mumbai, i want the noc about my loan nil conformation

Payment Clearance ._[protected]_MANISH KUMAR PASWAN

I have not received settlement since 5 days.

Customer service is very very poor every next day they require new documents & after sending them all document again they are sending new requuirement.

I dont whats the problem with Mswipe to release my payment. If they have some proble m for varification of my business just visit our business address...

I have to received money from mswipe merchant name Dheeraj Shailesh from mumbai through qr code . I scanned that code and it ask me paid the same amount i have to received .first time it was successful for 100 rs transaction but for 12000 it was stuck and money was not received on any side.
Please check .

I am still getting bills after returning the machine two years back. Few months back I got a mail from Mswipe that if I pay 2500 the account will be permanently settled. I paid the amount but still they have sent again a bill of 1800 after a few months. They are not receiving calls nor replying on whats app.

I have done a transaction on 26.09.2021 via GPAY to Mswipe UPI by scanning the QR code given by the merchant...see...Dear Customer, you have sent Rs.2490.00 to INSTAKART SERVICES PRIVATE LIMITED (mswipe.[protected]@kotak) from your a/c XXXXXXXX1710 ([protected]@oksbi). UPI Txn Ref ID:[protected] JK BANK..i need my refund back ...so plz so it fast ...they said your payment not recive so so please ..refund my money back

I have done a transaction on 22/09/2021 to SEENA FOOTWEAR via GPAY to Mswipe UPI by scanning the QR code given by the merchant. The amount of transaction was Rs.3770. The transaction was successful at my end the amount got deducted from my account, but not credited to merchant account.

Its been three days since I have not received my deducted amount and I am not sure whether the amount will be credited to my account or merchants account.

Kindly look into it and please help me with a response.

The screenshot of my GPAY transaction is here enclosed.

Mswipe is the worst company ever, a bunch unprofessional gathered to loot hard earned money of people.
Submitted complaints several times to surrender the device, paid full and final amount twice even without usage but still not sending anyone to pickup the same rather charging me further.
No one answer their customer care number, even after a long hold for 10-15 minutes it gets disconnected automatically. Pathetic service. Not only that, they never provided gst invoice since I received the device and paid for the same. I don't know whom to reach and what to do with this fraud company, felt helpless. It was my biggest mistake to apply for their device.
It's hard to survive after this pandemic and they are looting us when there is no fault from our side, their executive keep on calling about the pickup of the device but never send anyone for the same and disconnect the call with threatening words "you will be charged for the time till the device is not surrendered/picked up"
They are the biggest liars in their industry and harassing thousands of their innocent clients. I could see bunch of complaints here and there all over the internet about their negligence and loot.
Please help me someone, please.

I requested to surrender my Mswipe machine last year and was asked to pay Rs950 for cancellation after making the payment nobody came to collect the machine and not answered phone also. Now, again after few months requesting for another payment of around 2500.

I am not using the machine and want to surrender it.

I sent mail to Mswipe on 17.08.21 asking then to collect the machine as I wanted to surrender.

We exchanged few mails and phone calls but my decision was final.

On 6 th September I received SMS saying that the rent will be collected for September 21 from my linked account. I immediately sent mail to them asking them to refrain from collection to which they sent mail saying they will not collect rent.

Now today on 9th September my savings account was debited by Rs. 472.00 as rent.

Where should I lodge the complaint ?

Please help.