Mswipe Technologies Complaints & Reviews

Dear sir we purchased Mswipe technology swipe machine 3 yrs before ...within one year we found they totally a fraud company.i had to face so many issues with their unwanted charges ..and they make us frustrated..i totally stopped using the device ..also so many times those people called me i said i don't want your service and I'm not going to use the device also ..but on 27th jan 2024 i was debited 3540RS without my knowledge from my account automatically .if i called them their customer care not responding ..please help me to get back my amount and save us from this fraud group..my name is ramya sivaprakash.phone-[protected].user name for mswipe-[protected] [protected]@gmailcom

Dear sir/Madam,
As I closed my Mswipe account and I requested to customer care to get return their device, but they denied to take device and they assured that your account was closed, But Rs.3600 deducted from my current account even my Mswipe account closed.
Kindly do the needful
Thanks and Regards
K KANNAN
SUN PHARMACY

Mobile No. : [protected]
Iam Jeyakodi Prabu from Ettayapuram, Thoothukudi district.
I have placed Ordered for swiping Machine Wisepad G2 Model and paid Rs.1770 on few days before.

I had just placed Ordered through official staff of Mswipe Technologies.

My application number is HAPP01147356

But, the Machine is Not Delivered me till date.

Kindly help me to refund my amount or get my Machine

Kindly help me to refund my amount or get my Swipping Machine

Thank u.

Jeyakodi Prabu .

I have purchased machine 4 months back by paying 2360rs which is claimed to be rental free machine they charged me gst also but till date I have not received any invoice copy. And they are also charging me rent of 413rs every month and after complaining they are responding me that this is a technical problem and even they are not refunding my amount back and doing deduction of 413rs from last 4 month from my bank account .stop this or you can take your machine back .I want my refund.

Registered Mobile No. : 8675xxx110

Mobile Device ID : [protected]

Iam prabu from Ettayapuram, Thoothukudi district.
I have placed Ordered for swiping Machine Wisepad G2 Model and paid Rs.1770 on Monday[protected].

I had just placed Ordered through official Mswipe WhatsApp automated chat bot

My application number is HAPP01135017

But, the Machine is Not Delivered me till date.

Kindly help me to refund my amount or get my Machine

They are not providing direct customer care staff contact number.
They provided only automated voice reply which is simply waste.
Most of the customer care staff talking Only Hindi useless.
No staff available to talk in Tamil language.

Kindly help me to refund my amount or get my Machine

Thank u.

Prabu .

I have not received my qr sale amount of rs 842600 dated-05/11/2023…The company is not giving any proper response and not transferring the amount since 3 days my registered mobile no-[protected] and my device id- [protected]
Soo want to register a complaint against them

Hi Team,

User Id:- [protected]
MID:- 42m[protected]
TID:- mb052251

I have taken 2 mswipe machines through ICICI bank and started transaction from 2nd oct 2023... On 2nd oct our customers made 2 Lakh rupees of payment and that amount is settled on 3rd oct 2023 and Our customers made a payment of 18 Lakhs on[protected] but mswipe kept the payment on hold, When I approached them and asked.

Me:- payment was not settled until now when it is going to settle?

Mswipe:- You have made huge transaction so we need to do verification.

Me:- Already when we received the Mswipe machines at that time you agent was made verification then why again verification is required?

Mswipe:- You made huge transaction thats why again we need to do verification so please submit the transaction invoice so we will release the funds they said.

Me:- Next day on 6th we submitted invoices and our company documents.

Me:- On 7th submitted all documents so requested to release the funds.

Mswipe:- We can't release the funds as your account is under verification so our agent will visit your location and then we will release the funds.

Me:- Its not correct you said that you will release funds once you receive the invoice but again you are telling that our agent will come and verify.

Mswipe:- Sir its our company policy so please wait until the verification is done.

Mswipe:- On 21th oct they said that As discussed earlier, we have received the field verification report, but risk team did not find business functioning from the location. Visit was arranged in business hours. It was a surprise visit. So, please provide correct address with landmark from where you are operating the business.

Every day morning 10 am to 7 Pm our office will be open and no one reached our office and they are telling stories just to loot the money, If verification fails then refund the money and cancel the POS machine who gave you the right to hold the funds?

I invested this money by collateralizing the gold in Muthoot finance and they are charging 24k for month.

I won't leave this Mswip that easy as I am going to consumer court and will collect each and every penny including Interest and legal changes too.

We did a transactiion 2 days back with credit card but amountbhas been not credited to the mswipe account holder. There is no proper response from customer service. It always says agents are busy. Kindly help

I am a registered merchant with your MSwipe machine. My brand’s name is Westlife.
We have been trying to reach you since last week, but after multiple calls, the only response we got from your end is that you will be giving us a call back but it never happened. We lost over ₹30, 000 due to customers not being able to pay in card.

In spite of surrender request raised - money is getting deducted from account unwanted continuously
Mswipe Id:- 42ms[protected]
Customer of MSWipe from last 4 years-
Requested multiple times to close the account not using from past 12 months.
Still money is getting deducted 700-800 monthly.
This is a clear Scam in financial sector by mswipe company.
I want the money back deducted from the day the services were not in use Or the request was raised to surrender/close the request.
I opted for surrender of the MSwipe and INSPITE of COMPLAINTS MANY times - Money is being deducted from my account which is incorrect - the service person has not come to collect machine SINCE LAST
6 months.
Money is getting deducted from bank account and when asked to bank accounts even they tell that they can't stop this service as it's with mswipe company only.

Hi,

I am From TechSpark Enterprises (Ludhiana) i am using mSwipe machine merchant machine and they deduct 750/- Rs AMC charges without my approval and now they denied to refund my amount My mSwipe technology.
my Mid: 42m[protected]
Tid : mb029303

my number
+91-[protected]

Till date my ECS is being deducted from my account. I have given several reminders to close my account 3 years back but no action has been taken yet. the ECS AMOUNT OF RS.350 Per month is being deducted every month by Mswipe till date, if it is not refunded and ECS is not stopped.
We will take a legal action against you.
This is the harrasment to the subscriber of not using any services from you.(Mswipe.)

Regards
Oliver kitchen
Irfan

I have not been taken any device(Swipe Machine) and I have not taken any loan from mswipe technologies pvt Ltd But Money deducted from my account continue and I have been received message by m swipe technologies pvt Ltd company for ECS charges.
please solve my problem immediately

Dear sir
system halt ikek tamper sr0x00010103
time[protected] problem please solved

Hi team,

This is the 5th time i am facing the issue with the machine. Machine shows the following error "system halt ikek tamper sr 0x00000123". This happens every now and then. Can you please give me a permanent solution as i am really pissed off with this and i might discontinue the services if this persist.

Thanks & regards
Praveen Jain

Device is showing error-
SYSTEM HALT
IKEK TAMPER
SR 0x00000133
Resolve This Issue Asap.

Machine shows System Haly and IKEK TAMPER error SR 0X00000123

Machine Not Working Sinch Last Week I have allready Complaint 2 times But no Any response plz settle it.

I was mswipe technology pvt ltd employee
My employee ID 27274
I resigned April 2023 .but NOC not given.
I needed my noc .

Ashok mahanta
[protected]
[protected]@gmail.com

I was mswipe technology pvt ltd employee
My employee ID 27274
I resigned April 2023 .but NOC not given.
I needed my noc .