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Mswipe Technologies Complaints & Reviews

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Last updated Feb 18, 2024
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Mswipe Technologies reviews & complaints page 5

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S
sirisha konduri
Apr 19, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debiting rent amount even after submitting the device

I have submitted the device in September 2020 when I have asked the company to pick the device on August 20, 2020. The device was picked up on September 9, 2020. After two years in April 2022, they have deducted an amount of Rs. 413/- without intimating me or even calling me. When I contacted the customer care, they don't either pick up the calls or the number gets disconnected automatically. Please see that I am refunded the amount. It is...
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A
Aruna00
Apr 12, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
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False advertisement

I was clearly mentioned that there will be no charge/zero charges for settlement in money-back card however I am being charged Rs.1 for every transaction to settle on money-back card. I run a small food stall and can't afford to pay the charge for every transaction so I clearly mentioned that however mswipe team gave false Advertising and commitment stating there will be no charge if you change the settlement to money-back card. Please help...
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P
Parit Gupta
Apr 11, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got customer copy from mswipe

Address:2914 R K PURAM DELHI ROAD MEERUT 250002 Meerut - 250002 UTTAR PRADESH INDIA

Got customer copy from mswipe instakart services private limited but i hvnt paid any amount through my card nd not from mswipe link too. Plz resolve this query. ASAP...
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S
Shruthi Tailors
Apr 2, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount charged even after surrendering the machine

Mswipe connection that I had previously owned. I had called and asked for a cancellation of the connection on the month 21th March 2020 just before the lockdown.
Company Name: Shruthi Tailors.
On booking the machine we were said the deposit of Rs.4000/- takes care of the rental charges and no rental charges will be applicable. The rentals being charged even we aren't using the machine since we closed the shop on March 20th...
+5 photos
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M
Mahender Sandiri
Mar 23, 2022
May 21, 2022
This thread was updated on May 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud ECS Generation For Inactive Devices

Hi
As i am not using the mswipe machine anymore from past 4 years and also i have surrendered the device last 4 years back itself.

But from Past three i have a debits of chq returns charges around 1100 rs since i wont maintain that account and today on 23/03/2022 i have ECS of 300 on name Mswipe so reached bank and asked about the chq returns and today ECS information. So informes me due Mswipe past three months u have...
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D
Deepak Vk Panicker
Mar 11, 2022
Mar 14, 2022
This thread was updated on Mar 14, 2022
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Fraudulent activity

I have de-installed the service 3 years ago but monthly amount of rs.350 started getting debited from account from dec 2021.

I have notified the concerned person last week but yet to get a reply.

This is cheating and it seems mswipe is doing it to many other consumers for quite some time....
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A
AmitMCF
Mar 11, 2022
Mar 20, 2022
This thread was updated on Mar 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mswipe Technologies illegal auto debit after 2 years of stopping their services

Address:Cloudforest E Commerce Pvt Ltd, Bengaluru - 560048

I have closed the business 2 years ago and informed the people in mswipe that i don’t need the machine anymore. But every month they were continue debiting money from my account automatically for a year. It was stopped after chasing them many time a year back. But they have again debited another Rs 1720 on 9th March 2022 via 5 auto transaction for my corporate account. I have notified those people many times through calls and emails as...
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H
Hemanth GC
Mar 5, 2022
Mar 8, 2022
This thread was updated on Mar 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debiting amount from account

Address:Lakshmi Enterprises

Hi sir/madam,
Today 5 Mar 2022 I got the message that mswipe deducting 413 rs from my account, previously without my knowledge they debit amount from my account, after complaining they said its the last time and it won't repeat, but now I got message like this, if it happens I am going to legally
Thanking you...
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E
E CARE SOLUTIONS
Mar 2, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Giving wrong commitment for life time rental free machine (Wisepos Neo pos )

Address:E Care Solutions, Coimbatore

Mswipe sales executives and sales manager give me wrong commitment. They said i[censored] giving 18000 rupees one time payment means life time rental free machine was available. I will give a full payment and purchase the machine. At a start up time in mswipe application they not any plan details. Now they add plan details. But the plan details said that I was in advanced rental plan. Rental only 3 years free. This is very cheating activity. I will...
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V
Vivan0811
from Indore, Madhya Pradesh
Feb 22, 2022
Mar 1, 2022
This thread was updated on Mar 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount settlement

Sir, mene kai baar mswipe tollfree pr or mail pr.compaint kr chuka hu ki mera 9000/- ka amount mere account me settle kyo nhi kr rhe to.inka khna he ki apka amount hold isliye kiya tha ..kyoki card holder chanchal shamra ne cashback ke liye apply kiya hai .mene client se bhi baat krwa di or jo mene goods sell.kiye the uski invoice bhi dedi . or mere client khud statement de rhe he ki unhone koi compaint file nahi ki fir bhi inhone mera amount...
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U
Unicorn Fitness
Feb 15, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
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Fraudulent Transactions by Mswipe

Fraudulant transactions done by Mswipe from Dec'21 (1 transaction of Rs 300), Jan'22 (6 transactions of Rs 300 each), Feb'22 (1 transaction of Rs 300). POS machine had been surrendered 2 years back.
Regards
Barinder Singh
[protected]
[protected]@gmail.com...
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J
Jyothi Abhi
Feb 5, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
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Cheating people without providing genuine documents

Hi.. this is my third complaint, i have not got any solution for my issue .
I had this mswipe device and surrendered 6 years ago ..
And all of a sudden within two months they have deducted the rental amount of 6 months altogether.. i have paid all the dues before cancelling the device..and they nowhere in the 6 years and all of a sudden deduction has happened from my account.. And i have provided all the documents for the rentals...
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V
Vikas_S
Feb 1, 2022
Feb 1, 2022
This thread was updated on Feb 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refurbished Machine was sent

Hi,

I ordered POS machine in November-21 and a refurbished machine was sent. This information was not shared with me and when I raised the same false assurance was given to us that the machine will be replaced in 10 days of time, however, nothing happened. Now all the company executives are saying we only supply refurbished machines and we don't have a refund policy as well. I am feeling cheated with this company and its executives....
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V
Vinay090597
from Indore, Madhya Pradesh
Jan 31, 2022
Feb 1, 2022
This thread was updated on Feb 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

600 amount is deducted for no reason

My merchant id is [protected], Total amount paid by customer is 1500 in which 38 es was deducted as mdr chareges also 590 amount is deducted as additional amount, why is this deducted??...
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R
roja1605
Jan 31, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
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Charges deducted after surrendering machine since 3 years

Dear Sir/Madam,

I want to apprise you that I have already surrendered to Mswipe POS Machine 3 years ago.

But I was astonished after seeing that Mswipe is using my mandate for deduction of Charges from the PNB Bank.

My PNB Current Bank account number is [protected].

For current month i.e. Jan, also you have deducted Rs. 1200 [6 times @ Rs200] inspite that I am not using the machine.br...
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J
Jyothi Abhi
Jan 31, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After 6long years amount is debited from my account

Website:www.mswipetechnologies.com

TBK[protected]
This is my ticket number (complaint number)

After surrendering the device and cleared all the rent before giving back the device And after being 6 long years of surrendering the device the amount has been debited from my account on Jan 25th 2022... And that too in a fraction of minutes 900rs in a single day.. The device had given back in the year 2015... I want to know what was the company doing since...
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V
Vijendra ahirwar
Jan 26, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ACH dr TP Rs 300

Address:H-7, T-Camp khichri pur, East delhi

Hello my name is vijendra Kumar R/O East Delhi, I m sbi account holder my account is continuously debit with Rs-300 till date from dec to Jan they debit total Rs 900, without my knowledge and confirmation they debited continuesly it's total pathetic 😡, kindly refund my whole amount on immediate basis,

Vijendra Kumar
State Bank of India
IFSC- SBIN0004800
A/C [protected]
Cont- [protected]...
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Jyothi Abhi
Jan 25, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inappropriate debit amount

Hi... My business has been closed 5years ago, and surrendered the mswipe machine to the respected company..But the rental amount is deducted now from my account.. on January 12th 2022 the amount of 300Rs is deducted..And again today that is 25th January 2022 The amount of 300Rs deducted three times back to back it is the total amount of 900Rs today and 300Rs on Jan 12.. So credit my money back to my account......
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K
khuranabhupesh
from New Delhi, Delhi
Jan 19, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Swiped own card, Amount not returned

Address:New Delhi

I have a Mswipe Machine, I swiped my own Credit Card for Ra. 15000/- by mistake. I requested thru app to refund back the amount in the card but its over a week now but neither the amount is returned back in the Card nor Credited in my Savings A/c. The request submitted is also removed from the app. Customer care people said it will be refunded back in account with in 7 days but now its over a week but still amount is with Mswipe only....
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R. Raj Thilak
from Chennai, Tamil Nadu
Jan 12, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
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Permanent deactivation of User ID & Cancellation of ECS mandate

Address:Chennai

Dear Team,
This is Raj Thilak (User ID: [protected]) from Chennai and I am now not having a relationship with mSwipe.
I surrendered and closed my mSwipe account three years ago.
Last month, I had an ECS deduction of Rs.350/- from mSwipe from my bank account.
I was informed by my bank manager that the ECS mandate agreement with mSwipe was still active and they had not canceled it.
I wonder that before three...
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