| Address: Unit No : A – 2602, 26th Floor, Marathon Futurex, Mafatlal Mills Compound, N M Joshi Marg, Lower Parel, Mumbai - 400013., Mumbai City, Maharashtra, 400013 |
Hi,
On 24th july’2019, i have received a message saying flat 1% mdr on transaction made on the same day and i did a transaction of rs.20, 000/-; however i have been changed more than 1% mdr. I complained about it several times but of no use.
Again, on 31st august’2019, i have received another message saying 0% mdr on transaction made on the same day and i did a transaction of rs.50, 000/-; however i have...
1. I have taken all Business transactions valid under the bank approval. I have been doing transactions for the last one year and have not faced any problem.
2. The complaint that I received did not come to me directly. A complaint of Rs 1000 had come to the 8th layer from the cyber cell. I got the complaint withdrawn and also provided NOC to the bank and Mswipe, but till now my money has not been settled.
3. Banks also email the mswipe technology to settle the payment. Mwsipe ignores their email and does not respond to anyone.
4. I pay 1% TDS and 30% profit of my business to the government and then I am issuing this.
5.I took QR from a bank, so my entire connection is with the bank. I had already informed the bank about all my business activities. I had started my business with a loan, but the overdue loan is still unpaid due to a payment hold.
6. The Mswipe company (shradha parabh) called me to refund the source of funds. But I want payment in my account. I talked to my buyer about payment regarding some buyer agree to refund but many buyer ignore these condition they never refund my money because of 4th month already done
7. If I had taken approval from the bank then the bank is emailing Maswipe, otherwise the bank does not email.
8. I have requested that you please settle my payment. I have taken all valid transactions with the bank. Neither the bank nor Mswipay ever explained their terms and conditions. Only after the payment was put on hold did they begin explaining their rules.