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Mswipe Technologies

[Resolved]  Mswipe Technologies — MSwipe Device did not delivered

Address:682021

Hi Team,
I am an insurance advisor and i have applied for an MSwipe device on 14th Nov 2016. It was told that i will be provided with the device within 10 working days. I tried to contact with Mr. Krishna Kumar, to whom i have provided with all the required document and an initial payment of Rs 3000. He says that the device is getting delayed from Bangalore team. I am unable to understand where are we getting delayed & does this take such a long time to configure a device on customer details.
I was not provided with an application number. I have given my mobile no as [protected].
Please help me to get the device delivered to me asap.
Regards,
Praveen Rajah MP
[protected]
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Jan 1, 2017
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2016
Mswipe Technologies Customer Care's response Dear Sir, our sales team is looking in to it, they will get in touch with you shortly
Complaint comments 
3 Comments

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Comments

Hi Team,

On 30th Nov I was contacted by Mr Mandar Surve (Sr.Ops Manager MSWIPE). He mentioned that terminal will be installed by EOD 01st Dec 2016. I have not been contacted after that. No one visited me neither the terminal was installed.
I never expected this kind of service from Mswipe. Its been now 16 days after I have requested for the terminal. Now I am totally blank as I am unable to understand with whom to contact. When a Sr Ops manager cannot do anything then who can help us ?.

Regards,
Praveen Rajah MP
[protected]
Reply
Raman puri's reply, Dec 5, 2016
Pls take alegal course.these people will understand thid language only.
Hello

When my swipe payment credit. To my account
...why using my cash last 5 days
Reply
Hi Team,

My issue was resolved on 02nd Dec 2016. The technician gave a visit with the machine on 02nd evening. I need to thank the higher management team consisting of Mr Das. He was person who helped me to get the machine delivered.

Thanks and Regards,
Praveen Rajah MP
[protected]
Reply

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    +91 11 4701 0204 (Delhi)
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