Mswipe Technologies Complaints & Reviews

Hi i am Manish Tiwari proprietor of Orion infotech i bought a mswipe machine from a sales executive of mswipe technology sales man name is vishnu yadav. Sales person told me that sir if you are paying advance rental of 7 months your machine installation and machine charges will be free as per company's new offer but mswipe didn't fulfill his sales person commitment after that i contact customer care for stop my mswipe services and...

I have ordered a swiping machine from mswipe technologies. Mr mohit subordinate of Mr. Mohit kumar Singh Team leader-Delhi (mswipe technologies ) attended my call and subscribed swiping device for 2 years tenure for ₹9000 full payment paid in advance. He told me it will take 10-15 days now it's been a month and there's no response from him his senior neithe There is customer support from mswipe. Not just I have lost my ₹9000 but the business...

In 22 december i was swiping one of my customer card when i swiped first it's showed me declined so that y i swiped once again then it's showed approved but after that customer got a message from the bank of both the swipe. A after that in your app it's showing that both the time swipe was approved so i have done one of that transaction void but till the date now customer didn't receive this money soo sir when ull will transfer that money....

Hi team,

I have purchased of 1500 rs. on 22nd dec., 2016 at 1 PM. Due to network issue, merchant has done multiple swiping through my debit card. 1st transcation got failed and 2nd went successful.

When i checked the statement, i can see 2 transaction has been made on 13.47pm & 13.48pm on 22nd dec. for the same purchase.

As suggested by axis team. I am sending you Cardholder Dispute Form with...

My shop name is bhairav fancy hardware. My device id is [protected]. On 15 dec 2016 i hade made two transactions of 2600 each. But your company has kept 2600 rs amount on hold. They are not releasing it. I had even sent 2 invoice copies of 2600 each to your mail id. Even the risk verification has been done on 24, 26 & 28 dec 2016, but my amount of 2600 is still not credited to my account. Now what more do you want. Dont force me to speak...

We have applied for swipe machine on[protected], in this regard we received the following two messages,
-registering Hotel New Tamilnadu with Mswipe, Please view the key details; Installation fee :1105 Monthly rent :400 No. of months free rent :12 Transaction charges (excl of taxes) Debit < 2, 000 = 0.75% Debit > 2, 000 = 1% Credit regular = 1.5% Credit premium = 1.9%

application APPL00187756 with Mswipe has...

I made 2 transaction on 19 Dec 2016 for 30000 each. Mswipe has released one 30000 and put the other one on hold saying that it was a duplicate transaction and wanted me to send the scanned copy of the 2 invoices. I had already sent it 1 week ago and i got an sms on the 26th Dec stating that invoices are verified and the amount will be credited in 24 hours...

Its already been 4 days since the last message and when i call the...

Here is the email chain with no reply from your team.
I have uploaded all the proofs. Uploading Voice Recording is not an option otherwise I have that too. If you call their customer care #[protected] then it is exclusively for new sales. You need to write an email like I did if your payment is put on hold and you would be surprised by no reply from them.

It's been 7 days I sent the first email and still no confirmation...

Merchant Name : Saatvik Apparels
Merchent ID :[protected]

I made 2 transaction on 19 Dec 2016 for 30000 each. Mswipe has released one 30000 and put the other one on hold saying that it was a duplicate transaction and wanted me to send the scanned copy of the 2 invoices. I had already sent it 1 week ago and i got an sms on the 26th Dec stating that invoices are verified and the amount will be credited in 24 hours......

Hello all,

At the time of demonetization, people who made money by fraudulent activities are mswipe. It is the mistake of the common people to trust blindly of the new entrants like mswipe. While we have got a restaurant in noida sector-62, one amit (Contact number [protected]) from mswipe contacted us and offered us to provide swiping machine and collected rs.6000/- from us on december 7 2016 saying that the machine would...

My payment is on hold since the past 20 days. I have sent original invoices through mail and watsapp.

The amount is rs.30000/- and rs.25000/- done on 6/12/2016 I contacted to customer support also they said every time 24 hours, 72 hours. But still I'm not get any amount from your end.

Please release amount as soon as possible.

Shop name: MYTHILI TRADERS...

Registered No: [protected]
Merchant name:
Indian Accent
DEVICE ID : [protected]

Payment of Rs.6, 000 for transaction done on 20/12/2016 has been put on hold due to transactions of same amount. Two different printed copy of invoice with description of goods is already attached and mailed on [protected]@mswipe.com on 21.12.2016 but no action has been taken yet its 6th day.Please i request you to clear...

Hello,

This is to bring to notice that I have not received payment against a particular transaction details are as follows:
Out of 3 transactions done on 23rd Dec.2016-
11600
19083
3300
Payment received was =30683, I.e. Rs.3300 has been missed. Kindly look into the matter and give quick resolution. Attaching snapshots of txt msg from Mswipe to validate the same.

Thanks, br...

Complaint marked as Dec 25, 2016
Mswip card swip machine not received on[protected]. when ricieve my machine
Mr kumar collect money from me but machine not provide . i paid Rs 6000 thousand on[protected].
he commit on your machine will be provide six days . but not recieve my machine after 12 days his no is [protected]/[protected].please help me .

Mithlesh
mob- [protected]...

Dear sir,
I have purchase the household items and payment done my credit card. First transaction is denied but amount is deduct my card till now not refund as per denied amount. Transaction id is rr#[protected], auth#041824
https://www.mswipe.com/rpt.aspx?R=S[protected] please do need full for refund my amount. Total amount is 151...

I have been complaining since 20 days regarding a payment dispute kept on hold by mswipe... The customer has not recieved any kind of refund in his bank account as said to me by mswipe earlier ..But there is no reply from mswipe since 25 days after mailing them...verry very poor service by mswipe...thinking to switch on more a reliable service provider......

1.मैं यज्ञदत्त prop आर्य स्वर्णकार, गली सुनारों वाली, रेलवे रोड, रोहतक, हरियाणा का हूँ ।
2.मैंने आपकी कंपनी के प्रतिनिधि श्री अरुण शर्मा mobile [protected] क़ो 2.12.2016 को NEFT द्वारा आपके खाते में...

Kindly resolve the issue faced in doing transactions using your swiping machine on 17 dec 2016.

Expect the date for the refund of my amount for timed out transactions done.

PFA attachments receipt. & the merchant details.

Merchant name: Sagar
Mob:[protected]
Tel:[protected]

Except for TID: MS324045
Invoice no: [protected]

Rest of the transactions...

Hii
Device id: [protected]
Registered mob. : [protected]
Merchant name:
Indian Accent

I have done Payment of Rs.6, 000 twice on 20/12/2016 of which one transcation has been put on hold due to transactions of same amount. Two different printed copy of invoice is attached because transcations are made two times of amount 6000/- each.Please clear the holded amount as soon as possible ....

We have placed the complaint before also, but not receiving any proper response from the concerned person Mr.Amol Talarwar (Area Sales Officer - Mumbai - Mswipe Technologoes Ltd).We are facing many issues regarding the swiping machine in almost all our shops.Few machines are found defective, we have put up request 15 days before to replace, but no action has been taken yet. We are facing network issues also in all our shops, due to which...