MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Hi,

I have got a bill and legal notice after one year of payment and proper cancellation of MTS Data Card. Our A/C No.[protected] and Mobile no [protected].

The complaint from the MTS is that we have not paid the bill and we did not cancel the service properly.

We do not accept this complaint as it is not true. We got the MTS internet usage data card on the month of September 2011, from Sangeetha...

Mrs.K.B.ANJANNA
MTS. NO. [protected]

I AM THE SUBSCRIBER OF ABOVE SAID NUMBER SINCE THE PAST TWO YEARS. I RECHARGED MY NUMBER WITH RC 122/- (BENEFITS WITH 30000 SECONDS OFF NET CALLS AND 70000 SECONDS ON NET CALLS WITH 30 DAYS VALIDITY) ON 24/10/2012. UNFORTUNATELY MY PHONE WAS DISCONNECTED ON 29/10/2012 EVENING WITH OUT PRIOR INTIMATION MESSAGE OR SMS. AFTER APPROACHED DEALER THEY REQUESTED TO SUBMIT FRESH ID AND I...

Dear Sir,
On 15th November I purchased MTS MLAZE Dongal from MTS Store,Junction Mall,ground Floor,City Centre,Durgapur-713216,District : Burdwan,West Bengal.The name of the Sales Person is Mr.Biswajit Acharya.
The details of the same are given below:

MBLAZE Model : AC2787
MEID : A10000237DB514
S/N: 9B1223620B3A
MDN: [protected]
Amount Paid: Rs1150.00 [Receipt of RS.950.00 only given]br...

sir,
My no [protected] which now under MTS mobile company as a prepaid no. is by your company`s mistake is being issued to an another person by same no. .
I am suffering a huge loss to my bussiness settle the issue urgently or i will take the matter to the court.

--
*Thanks & Regards*
*NAVEEN KHANDELWAL*
INDUSIND BANK (BHIWADI)
[protected]
*[protected]*br...

From : Somnath Chakrabarti
"ABAS" Flat No. S-1
216 D, Raipur Road
P.O. Naktala
Kolkata - 700047
Mob :- [protected]
Email : - [protected]@yahoo.co.in



Sub : - Mobile No. [protected] purchased on[protected] from MTS shop, South City Mall
375, Prince Anwar shah Road,Kolkata, West Bengal, Pin -...

I get cheated by E-Zone Pimpri chinchwad.
I purchase New MTS Dongle from them,
They told give Rs1600 we have scheem of 16 GB free for 4 month validity and MTS Dongle free.
After one month my Internet stop working while I contact to MTS help desk centre they told that you have to recharge as you get only 6 GB free for 2 month vailidity.
When I ask for shceme in Maharastra they deny and not responde.
E-Zone...

sir,
my name is shanti lal chhalani. I am a customer of MTS. For last few months I am facing a lot of problems with services provided by MTS. To solve this problem I have sent massages to 1900 for porting code but surprisingly my massages are not delivered by MTS whereas balance was deducted for consecutively 5 massages. So I request to solve this problem and get my porting code.

The same type of complaint i have...

I was committed very good speed of around 1MBPS from my housing location in Nashik. I paid for the device and selected one of the pre-paid plans.. The sales executive showered with good words about MTS and its speed.. And the speed was tested at office location which was quite ok as per the 1MBPS plan.. I had asked them repeatively what about the feasibility from my home location which is 5KMS away from my office.. The sales person told it...

dear sir , i am using mts connection for last 10months , for last 8months i couldnt send sms , i had complain many time but those are useless, now i plan for mnp to bsnl but mts block sms send to 1900, dnt know how suddenly got my upc number , i have collect sim from bsnl but on 16th oct2012 i have received sms that due to wrong upc code bsnl reject my porting , ,MY PORTING CODE IS" YK453944" DATE ON 12/10/2012 , MY MTS NO IS -[protected],...

Respected sir/Madum,

This saisuhaag korbu, I have purchased the MTS MBlaze data card from connectindia, but the same has not activated yet. At the time of purchase they told me that it will be activated within 24 hrs but its been four days now and its not yet activated.

I tried to call their sales person who delivered me this device mr. Sachin nearly 100 times but he is not picking my phone. The sales person's...

Dear Sir,
I am customer of MTS mobile Company I regularly recharge of Rs.103 and get bal Rs. 115 lifetime validity now the company change the plan without inform the retailer & customer and even on his web site . yesterday I recharge for Rs.103 I receive massage fund has fill in your account but no balance showing in account When I / retailer contact customer care about they have told that we have change the plan...

I requested for MTS mblaze datacard to ConnectIndia with postpaid plan and got it delivered on 8th Oct 2012. I made a cash payment (Rs. 899/-) to the person who delivered the product and also handed the documents to him. After 1 week the service is deactivated by MTS. When I contacted the customer care of MTS, he told me that my documents are not submitted and I have to resubmit the documents to the nearest MTS outlet. After that I went...

I have paid my bill through online. It almost more than one day over from bill payment date.The bill amount was debited from bank account and one mail also came from MTS people stating transaction details.But that bill payment is not updated in my bill payment details and my data card service also not resumed.

After paying bill also, i am unable to access internet....

Dear Sir,

I am using MTS prepaid connection from last 10 months, they deduct my balance from the starting without any reason, when i do complain in their customer care then they tell me that you have subscribed that service and the service they told me, that services are not available in my mobile phone. This is happening with me from the starting when i started using MTS. So i am requesting you to take action against MTS....

I have got an sms from MTS was as follow "Dhamaka offer for u, Recharge with Rs 121 & get Rs 121 Full Talk time instantly + 50 Locals mins Free in 24hrs. offer only for today. Free mins valid for 5 days From:Mbonus20/10 13:43". And I recharged this amount at 10:30p.m. of the same day. on 22/10 I call customer care and they replied that as it was sun day on 21/10 I have to wait and see for one day.I call again in 24/10 this...

I purchased one MTS MBLAZE data card from the company on 22-09-12 for Rs. 1099/-
(As MRP OF Rs 2199 shown on the company cartoon ) For which they had provided me a
data card no MDN [protected] But no cash memo for value of data card was
provided , after 2 days o[censored]sing its speed is not coming properly as given by the company
on their cartoon (photocopy of cartoon is enclosed ) i.e. 3.1 mbps br...

Hi,
I am Arpitha from Mysore. Me and my friends have bought a datacard from MTS under corporate offer (details of the card no and connection date will be updated soon). We have paid the first month bill amount also for which a genuine bill has been sent our respective postal address.
But for the second month onwards, although there was no browsing session going on we could see in the log and in the connection window of the "MTS...

This is regarding my SEP-2012 month Bill amount is Rs.2900 approximate.

I has Rs.1500 plan on my no.([protected]) with this plan 1500 Minutes,1500 SMS, 1500MB free usages.

But there is no facility to get update about that free usages status. so I have to call on 955 through my Mobile.

then customer care executive give me information regarding remaining balance like Free SMS,Minutes,Internet data.br...

I purchased a mts number and recharged it for rs 73 in which the benefit is 30 paisa local national roaming and isd calls. Validity 90 days. I was informed by the customer executives and the seniors that isd calls to slab 1 countries can be made at 30 paisa for 100 minutes per month. I confirmed with the customer care more that 10 times before making a call to australia that whether i can use this benefit even in national roaming. The reply...

Dear sir,

with due respect . i bag to say sir my contact no - [protected] and name of sim provide - hanuman murawtiya makrana nagaur se hu mene MTS ka connection lene k bad kahi bar yesha huaa hai . sab ham to majduri karke hamara gujara chalte hai or sab ham KISAN PARIVAR SE HAI my femely poor femely or ham ne mts mobile pe recharge 50 rupeya ka recharge karwaya tha usme 30 rupes debit in 20/10/12 ko kar diya or fir...