[Resolved]  Mts — speed problem

Address:Faridabad, Haryana

my mts no. [protected] my resistance address -- faridabad, delhi NCR, india sir i have bought mts mblaze but from the time of borrowing and at present i am facing problem of speed of 2 to 7 kbps any time when i am ussing the mblaze net i can't get more speed so please if possible i want to be replaced
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Aug 14, 2020
Complaint marked as Resolved 
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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Dear Sir, I am using MTS broadband number [protected] at a plan of Rs.999 per month 40 GB free usage at 7 Mbps connection. But actually there is nothing like 7 mbps and it is not even giving me speed upto 30kbps .the speed is good only at midnight where no body will use. i got frustrated and complained MTS about the issue many times but they have not resolved. please this is kind of cheating customers by providing false information should be taken with necessary action. i am going to disconnect the connection. Kindly help to resolve. Regards, PANKAJ JHA PLS MY CLOSE MY CONESTION
pls help me
sir,
i am postpaid user of mts 3g plus but i am not setsfied your dongal speed
past 2 month i am not setsfied your 3g plus speed

i thing your 3g plus is not 3g plus your net speed to much then 2g simpel speed


pless solve it after 2 days you not action this problem so i chang dongal
thanks
nishant shah
network is not good very poor signal pls solve my speed problem
Data speed very poor
Please resolved the problam
Hi Customer care,
I am firing this mail after a lot of headache from your mts datacard.
My MTS data card number is [protected] It is registered with shivam tomer .I use google for internet in window 8.1 .I recharged my data dated 4th march with 1500rs in which i got 18 gb data for three months.Now my data left is 16gb .Due to speed problem i am unable to use internet.
I called many number of times to a customer care from number [protected] and wasted nearly 200rs in this .I never got a solution.They had never given me an complaint number every time they say just block cookies, turn off windows firewall.Other internet service are working properly don't know why.
I am requesting you t o solve my issue as i am student so i cant call you again gain for the same issue.
Please give importance to this otherwise i will run an campaign of your mts datacard on socila networking about the service which you have given.Just check your database from my number [protected] and please specify a specific solution for this problem.Please call me to provide solution

--
Regards
Shivam Tomer
Contact no-[protected]
BEFORE 5 MONTHS I BROUGHT THIS MTS, WHILE BUYING MTS DEALER TOLD ME THAT YOU WILL GET 3G SPEED BUT I M FACING PROBLEM WITH SPEED. I TESTED SPEED WITH OOKLA(SPEED TEST) IT SHOWED ABOUT 0.60MBPS APPROXIMATELY. WHEN I TRY TO OPEN FACEBOOK OR ANYOTHER SITE IT DOES NOT OPENS IT TAKES LOTS OF TIME TO OPEN AND SOME TIMES TELLS ERROR IN INTERNET CONNECTION. WHEN I CALLED HELPLINE OF MTS THEY ASSISTED ME TO DELETE THE TEMPORARY FILES AND MAY MORE. I DID ACCORDINGLY BUT MY SPEED DID NOT ALTER I REMAINED IN SAME CONDITION.

Very poor internet speed

I'm experiencing very poor speed. my allowed limit is 64 Mbps whereas i'm getting only 40bps. Kindly rectify

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