MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

My dongle number is [protected]. And my name is Abhinav Reddy. I took a postpaid connection after paying a deposit amount of 2000 rupees. I took the 999 40 gb plan. But i am getting a speed of not more than 100kbps. Even a 1mb file is taking several minutes to download. I gave many complaints to the customer care, but was getting no response. I would like a disconnection with immediate effect. I would not recommend MTS to anyone. It is a fraud...

I done a unlimited 4 GB recharge then i started using. MTS not showing usage and showing always 0. Then i checked history it is not showing details of last two days and i got message from MTS that my high speed data crossed the limit and its switched to slow speed. Then i cant access even mail also. So again i done a recharge today for high speed for Rs.399 and MTS flash message showed that recharge success also speed changed to 3G Plus network....

Sir i purchased mts wifi data card worth rs. 1100 in may 2014. The company person told me that the speed provide by data card is 9mbps. But the speed is not even 1mbps. I used this data card only 1 month and when i got first month bill i told company person that the speed is only 1mbps.plz disconnect my connection. But they charged me 2 month bill that is 2013 rs. Now they told me that i[censored] not give bill amount legal action will be taken....

Hi, I HARPREET SINGH ( [protected] ) with full faith in MTS bought two connections ( POST PAID No. [protected] ) & ( PRE PAID No. [protected] ) from LAKSHAY IMPEX, E27, NARAINA VIHAR, NEW DELHI 110028, CONT: [protected]. On 06/09/2014. Firstly problems began with activation process which took about 48 hours instead of promised 12 hours, next shock was with the connectivity...speeds never reach upto .83 mbps as falsely advertised 9.8 mbps....

Complaint #: OCT/19356 Datacard Mblaze Ultra ZTE: [protected] Getting severe download/upload speed problem specially after night 12 O'clock internet is totally unusable ! Generate a complaint on 11th Oct but later came to know it was request . Lousy Customer Service... CUstomer service line is worst than ever, dropped connection multiple time in between call, East touch telephone teller programming is horrible... Waiting on my problem...

i m using mts 3.1mbps dongle from since 2.5 yrs. it offers 3.1mb but actually gives 0.5. i've contacted customer care but won't even consider to solve problem.per month i have to recharge with appr. 500 rs. and 13gb in my account. but speed is not how can i use all this. contacted applets gujarat but still problem persist....

Hello Antarip Deb, Gurgaon having a MTS Number:[protected] Registered numerous complaints regarding slow connectivity and disconnecting problem from server from last 4 months. Issues 1. In the name of 9.8mbps, I am getting 0.37 MBPS mbps speed with frequent drop offs. 2. Very very difficult to reach Customer care on toll free 3 I have to wait for hours to register my complaint on paid line, and then they don’t give proper solution,...

The adds. in the road side banner, in the web, in the phone, and from the MTS Dealers all used to says about the MTS plan which is available for Rs.999+taxes with the total amount of Rs.1129/. The assurance given by the MTS and the dealers for this plan is that the internet speed will be upto 9.8 mbps with 40 gb data usage. Based on these false add of MTS and their dealer I have purchased the MTS Data Card and using the same from 9.5.14 onwards...

Hi, I got a call form MTS sales person and explained nicely about offers, my 10 digit MTS number is [protected] i agreed to take the connection, next day a guy came and gave me the bill and took my documents, I paid 1030 rupees, And till now connection is not active, and its planned trap to earn 1030 rupees from my pocket, i tried to send mails to following email ids but every time I get a mail asking for 10 digit number. And...

I had a MTS postpaid data card connection for which i was being charged Rs 1122 per month. On 30th September, 2014 I registered a request with MTS Customer Care to deactivate my connection. I specifically asked them and cleared with them that I would be charged only for the September month for which i'd need to pay the above mentioned bill amount upon payment of which my connection will be terminated. I made the payment for the September...

Dear Sir I have recharged my MTS A/C successfully on 11/10/2014 for next 90 days on the cost of Rs 1499.00 at 08:52:22 PM against the due date 12/10/2014 to our MTS mob no. [protected] with bank transaction id[protected] & MTS transaction id[protected] but I am very sorry to inform you that till date our balance could not be incorporated accurately. Kindly do the needful at the earliest. Dr Raj Kumar Singh Email ID [protected]@gmail.com Mob:...

I took MTS netsetter postpaid connection before 6 months .I used to pay the bill without any delay for this 6 months. After some months I changed my stay and in my new house there is no range for MTS, So I called MTS and requested to change my connection from Postpaid to prepaid.I also got a message next day that the request has been activated. But after 1 month I again got postpaid bill.I called MTS and gave complaint, they told that...

Hi, I am Santhosh I have bought a MTS Data Card (MTS connection NO : [protected]) for Rs 1200 with service of 40GB in 9.6 MBPS. Am not receiving proper signal in my location, so I have raised a compliant on Sep 21 2014. With a request compliant no. SEP/8699 And they promised that this request will be attend in next 24 hrs. After 10 days on Oct 2 2014 I got a call from some data service number, And I was in driving so I dint attend the call....

MTS, ([protected]) Your guys sold the MBlaze Ultra Wi-fi data card with a promised speed of 9.8 Mbps for 40 GB data per month to me on 4th Oct'14, activated the same on 6th Oct'14. And I have not received bill copy also. It's been a week since I bought this and even for a second I could not see at least 1 MBps on my screen during speed test. Though I gave a complaint on the very next day of the activation i.e. 7th Oct'14, nobody has...

I am unable to use my internet connection and my problem is not resolved yet inspite of making repeated calls to customer service. I was told that the matter has been escalated but it has not been resolved even after promised time scales. I was not permitted to speak to a manager. My complaint was not registered. I WAS DENIED THE MTS CUSTOMER COMPLAINT NUMBER AND EMAIL ID. THIS IS ABSOLUTELY UNPROFESSIONAL AND ILLEGAL. Is there anything...

Dear MTS, MTS data card No. - [protected] there is nobody to listen customer complain, and all ur employee said that here no facility for customer all facility for MTS to earn money from customer to make him(Customer) fool, I did recharged with 999 in my prepaid dongal @ 29/9/14, automatic plan change without updation to us, not even via mail, call or message. there after i did recharge with Rs. 499 to get 5gb recharge 2 times in...

HI I am Soumen Barik, -[protected], wrongly debit amount 30/-+30/-, Company chor, cost care two day complaints, But no resolved my problem, siniar not pick up the phone, thise poor service.very bet. Thanks & Regards Soumen Barik [protected]...

I’m new to this MTS network, recently I bought a MTS data card on 18th Sep’14. Post the activation (on 21st Sep’14), unable to surf the internet in mentioned/branded speed . I has got the speed upto – 64Kbs, even we need 100 kbs speed to load single web page. While I enquired/complain with the MTS dealer (Mukesh Enterprises, 27th Arcot Road, Saligraman, Ch – 83) not getting proper response. They are stating we are not...

Sir, My MTS M blaze no. is [protected]. I took this connection in April 2014. On august 28 th I called MTS customer care ([protected]) for temporary cancellation of the account for 3 months.As informed by the respondent I requested for safe custody mode and was given a safe custody no.2323750.I was informed that i would be charged 150 INR for this at the end of the month. On September 8th I received an SMS from MTS saying my request for...

I got a call today from a lady ([protected]) claiming to be from a Verification Department of Delhi District Court. She just confirmed my name, number and said that Advocate has filed a case against me in Delhi District Court and hence I need to go to Delhi for the case. She further confirmed that she does not have any details of the case and gave me the case file number(216) and the contact number of advocate ([protected]) and asked me...