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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 69

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H
hinesh mundra
from Korampallam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

9314024714 still outstanding of security refund of mts of 2013

Address:Jodhpur, Rajasthan

i closed my mts postpaid connection in 2013. my mobile no is[protected] i visited mts office from last 8 months and the told me that under process everytime.i also talk to nitin jaipur rajasthan mts incharge and he done false commitment and always my insult.i need my 975 rupees security...
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A
Ashvini Ash
from Delhi, Delhi
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I regret for opting MTS!

Address:Pondicherry, Puducherry

I have got 1 data card from MTS 3 years back, for which I had due and paid it in court. Now after years, the company claim saying i have got 2 connection and i have due on that for Rs.1100/-. Mental torture they give by making some advocate call me and threathen, everyday sms, calls. If MTS claims that I got 2 connection, whey didnt they send me any notice/call/sms for past 3 years??? and why suddenly now! from where did they landed!...
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A
adnan.safee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling of product by false commitment

Address:New Delhi, Delhi

I bought an MTS Data Card Connection on 24.12.2015. The MTS representative, Subham [protected], sold me the product on FALSE COMMITMENT. I took a plan of INR 999 which was a roam free plan. It was specifically told coz half of the time I am out of Delhi. (Ref. Image 1). The connection got activated on 26.12.2014. While the customer care was explaining me he informed me that I have to pay .4 paise per KB. Since I now realized that Subham...
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A
Abhimanyu Shukla
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud on MTS Mblaze wifi purchase

Address:New Delhi, Delhi

I ordered Mblaze wifi df800 with ₹550 postpaid plan on 'shop.mtsindia.in' on 2nd Jan. One man came to deliver the dongle and took the documents and money on 6th Jan. Again yesterday Another guy called and said that he came to deliver the dongle and take money.. Should I pay the [censored]ing money again and again.? But till now, there is no response for activation and cust.care says that they don't have any details about my documents or subscription....
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H
harinder dagar
from Delhi, Delhi
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mts not activating mts mblaze ultra dongle

Address:New Delhi, Delhi

I bought mts mblaze ultra dongle through online ebay i got it submitted my documents to nearest mts shop in khanpur and they said it will take 2 days to get activated when i called again mts khanpur shop person said he cannot activate and will not do that and disconnected the call and not picking up the phone so i am not happy and it is my request to activate my mts dongle as soon as possible. Thanks, Harinder dagar mobile no-[protected] dongle...
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K
kathirmuhilan karthikeyan
from Ernakulam, Kerala
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mts no 8925572154

Address:Chennai, Tamil Nadu

dear sir wht is the purpose of getting feed back from our customer, , , u people are having peanuts in ur office, , cant rectify the issue i raised on dec 31 with complaint number jan 35 no one has attended personally, , , , what the hell u r doing, , , i had never seen this kind of poor service in my life with other network, , , the same will be published again in website, , , complaint forum kindly reimburse the amount i had already...
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V
V.S Venkumar
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unable to install

Address:Chennai, Tamil Nadu

Hi, I am unable to install my MTS data card which was newly purchased even after 3 days. No response from sales guy. I am totally upset due to this kind of service. Understand from nearest dealer, device which was sold to me is failure model ( R2), it can't be install. if so why the same was sold to customers. Pls clarify. Compliant No JAN/3226 Regards A.A.Venkumar [protected]...
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S
sudhakarkanniyan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTS Wrost service ...

Address:Chennai, Tamil Nadu

Hi Sir/Madam I got new MTS connection activated on Dec 11th 2014.. Initially i was told that i will get 40GB in 3G and unlimited in 2G but during activation it changed.. That i will get only 20GB untill mid night and after midnight till 8AM its 20GB. Now I'm using internet after midnight but after one month I'm not going to using internet after midnight.. Thats your plan but not sure why this was not communicated while taking connection....
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S
sharwan kanoongo
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for company cheating online recharge

Address:Jaipur, Rajasthan

sir, i will recharge my mts wi fi mblaze. my credit card debited payment to mts but mts say that they can't receive payment and then mts clean my old balance and also don't send new recharge benifit .i complain him but they can't resolve my complain.my complain no- jan-9188 ....
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V
vasiraj rajendran
from Chennai, Tamil Nadu
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Internet speed slow

Address:Chennai, Tamil Nadu

Dear Sir, I am using MTS broadband number [protected] at a plan of Rs.1122 per month 40 GB free usage at 7 Mbps connection. But actually there is nothing like 7 mbps and it is not even giving me speed upto 30kbps .the speed is good only at midnight where no body will use. i got frustrated and complained MTS about the issue many times but they have not resolved. please this is kind of cheating customers by providing false information...
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M
Mathan Appadurai
from Bengaluru, Karnataka
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Want to Disconnect MTS connection

Hi, I have a MTS data card and i couldnt use it since it was getting very weak signal. I contacted mts customer care many times but no solution. So i stopped using it completely. And I had used it for like 1 or 2 days only. I sent a mail to disconnect. No response for that also. But every month am getting bill without using it. Please disconnect my connection or tell me the procedure to do so. My MTS number : [protected]...
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A
anura92
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated With Customer

Address:New Delhi, Delhi

Dear Concern,
Let us Explain our Case First, Please read Carefully

We had Purchased one MTS Wifi data Card On Saturday[protected]
From Vardhman Communication -F67, Main ROad, Shastri Park, Delhi-53
With MDN No: [protected] MEID No: A1000039A467FC IMEI No: [protected] (Invoice Attached PFA, )

As per commitment with the sale Executive (Mobile No [protected]) the device will Start in next...
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K
kzama46
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTS Data Card

Address:New Delhi, Delhi

Few month back I received a call for MTS data card fromperfect zone vendor which is situated near Rajeev Chowk Gurgaon, he told methat take plan Rupees 1000 and get 20GBDay and 20GB night and speed will be more than 2 MBPS, I have taken this plan afterhis commitment but I didn’t get speed as commit me by MTS, maximum speedgetting 0kbs-500kbs regarding this I called to MTS customer care number hecalled me and resolved this problem and...
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sachinfav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing problem

Address:Jhunjhunu, Rajasthan

Dear Sir I m customer of yours no- [protected] and I was using plan of 750 from the starting but somehow it was changed and turned into the plan 249. It is changed by your services but without any information and I complaint so many times since 3 months and your executive does not take this seriously.I paid excess of my bill so many times as according to your service plan i just have to pay 850 rupees monthly but I paid much more than...
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R
Rajesh Kr Meena
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Un necessary Delay in Activation of MTS Mblaze Data Card.

Address:Jaipur, Rajasthan

Dear Sir/Mam, I am very disappoint with your service .Please Clarify I have purchased MTS Mblaze wifi data card ( 550 Postpaid 5GB Day & 5GB Night Unlimited Plan) from MTS shop Pinjarapaol Gaushala Jaipur on 05/01/2015. All Documents Submitted on same date (DL, Electricity Bill & 01 Passport Size Photo). MTS Device Details- MDN no.-[protected] Rajesh Kumar Meena Registerd Phone no.-[protected]. Tele Verification...
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B
bournecaper
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

since begining @ 19/12/2014 speed of only 30 kbps is available

Address:Ahmedabad, Gujarat

I abhishek trivedi, mrs no [protected], got my data card activate on 20 of this month.But to my horror from that day itself m facing severe speed issues download 25 KBps and upload 30KBps. I got the complaint registered but the response from your cc was severely disheartening. No one :/ the cc knows the nature of complain and every time without any proper resolution and or treatment they send an sms saying complain is resolved. They haven't...
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bijoy mukerjee
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non cooperation by the mts helpline and customer care

Address:Bikaner, Rajasthan

i had purchased an MTS MBLAZE ultra wifi on 29 sep 2014. After a few months the same dongle stopped working. i went to the customer care at Bikaner, Veena Customer Care, and after examination they said that the dongle is getting heated. This needs replacement. The same was deposited with them Job No is VAISCRJ009J755. Till date the company is not being able to provide me with a replacement. I am speaking daily to the customer care as...
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VipinV
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing issues-Amount deducted from bank but bill not received

Address:Thiruvananthapuram, Kerala

i have been using an mts postpaid data connection from almost an year now.. I have encountered pathetic customer service from them all the time.. They have a non existent customer care. They dont follow up and simply give lame excuses. Now to my complaint, i have paid the monthly bill of 1123/- for the month of december on 29/12/2014 using their online web portal. After the 3D secure authentication from my bank, i received an error message...
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S
smita pandey dwivedi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dissatisfied with the MTS services

Address:Bangalore, Karnataka

I am not getting alert message on my registered mobile number [protected], regarding due date of MTS Data Card ([protected])recharge.Because of this 8GB of data got lapsed and could not carry forwarded to the next month. Since the issue is from ur side, that I didn't get alert message, I missed out to recharge before due date and lost 8gb. Therefore kindly refund the 8GB to my account. Earlier also when I purchased the data card, after lot...
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GOPALAKRISHNAN H
from Chennai, Tamil Nadu
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recharge validity problem

Address:Chennai, Tamil Nadu

MY MTS NO:[protected] I HAVE RECHAGE ON 23/12/2014, BY MTS DEALER ADVAICE HE SAID ME THAT PACKAGE IS FOR 1MONTH (499).BUT PACKEGE VALIDITY FOR 04/01/2015 FROM MTS OFFICE. GIVE ME CLARIFICATION & REPPLY IMMEDIATELY AS SOON AS POSIBLE....
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