Claimed

Munafa Co-Operation / Munafas.co.in Complaints & Reviews

www.munafa.co.in

1

Updated: Sep 14, 2020

Complaints 400

Resolved

18

Unresolved

382

Bad 😕 It seems that Munafa Co-Operation / Munafas.co.in has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Munafa Co-Operation / Munafas.co.in

Having problems with Munafa Co-Operation / Munafas.co.in?

File a complaint and get it resolved by Munafa Co-Operation / Munafas.co.in customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Handsets

Munafa Co-Operation / Munafas.co.in

Munafa Co-Operation / Munafas.co.in reviews & complaints page 8

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Dehradun, Uttarakhand, 248001

Website: Munafa.co.in

I order 1st of oct a jacket which was dark brown colour and size was double xl size... N i got ur shipment no jwh[protected].. On 3rd of oct.. But i did nt get the same size which i ordered to u.. N colour is also different... So kindly change the my order soon... My no. Is [protected] my address is
Vijay singh garbyal
Police colony chedowwali kandoli
Rajpur road dehradun uttarakhand...

Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

Sep 28, 2016

Takdirsingh's response I have received size missmatch

Sep 29, 2016

Sonu284's response Return money

Oct 03, 2016

Praveen bhagat's response I complaint for power bank order for your munafa.com the power bank u deliverd is not work and you dont give me data cable of this power bank so refund my money please and AWB number[protected] and order no. MUN418435 ...

View replies

P

Pattan Syda

from Kakinada, Andhra Pradesh

Oct 4, 2016

Syda pattan i bought a samsung phone it is not working automatically switchoff display the message
File:OSSERT()
I return the phone plz send return address

Us collection jacket for men xl leather jacket xl - Comment #2566026 - Image #0

P

Praveen bhagat

Oct 4, 2016

U refund my money because the power bank u deliverd me is not work and there is no data cable for the power bank so u requst you refund my money&AWB number[protected] &order no MUN418435

Us collection jacket for men xl leather jacket xl - Comment #2566029 - Image #0

H

Hunny Malik

Oct 4, 2016

Sir I ordered Nike lower with 3 pair socks but company delivered t90lower and Adidas socks and socks are used pair whenever I try to contact customer care she is not answering me . Sir I want my money back Sir please help me . Sir please solve it with in 10 days

Us collection jacket for men xl leather jacket xl - Comment #2566057 - Image #0

S

Sonu284

from Mumbai, Maharashtra

Oct 4, 2016

Your JP Traders shipment with AWB Number[protected] & Order no. MUN414477 is out for delivery. No working in powerbank back and return money

T

Takdirsingh

from Delhi, Delhi

Oct 4, 2016

Hi i ordered branded 3 colours chinor for men size 34. but size is mismatch my order no is MUN 407906 AND Invoice no isJWH[protected]. Please return my product.

Takdir singh
[protected]

M

mannu99

from Gurgaon, Haryana

Oct 5, 2016

My order no is MUN414146 and invoice# is JWH[protected] . i purchased a Ray-Ban sunglasses and a samsung bluetooth . Sunglasses are fake and Bluetooth isnt working. they send me fake Products and Munafas giving guarantee of original on the site but my Products are totally fake.

Helpful

Found this helpful?

6 Comments

Post your Comment

Comment Guidelines

Address: 400706

Website: www.munafa.co.in

On 19-aug-2016, i ordered one power bank and leather jacket in medium size, on 29-aug-2016 when i was received, i checked that jacket in large size. I was informed to munafa customer care, they suggested me to share your complaint details on our mail id. I shared those details which they requested (Product details with jacket photo with size label),
But every time they asking me same thing or telling me we are sending right size of jacket which size you ordered. I shared five times those details again and again. Much of times i was explained them, i ordered medium size of jacket and i received large size of jacket and this is clearly mention in that photos and i also share booking receipt there is also clearly mention jacket was booked in medium size. Please check and refund my money asap. If required more details please call [protected]

+3 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110092

Website: www.munafas.co.in

I ordered a sunglass from www.munafas.co.in in mid of Sep 16 by cash on delivery. And I received broken sunglasses. Inspire of calling and mailing them several times they neither entertained me nor replied my mails.

Their ADDRESS

Munafa cooperation pvt ltd
Plot No.21/1B office no 405 patparganj industrial area
new dealhi, delhi, 110092
india

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Patna, Bihar, 800003

Website: Wwww.munafa.co.in

I want to return a leather jacket bought from your online shopping site. I am truly dissatisfied with your product and service. The quality is poor and color is wrong so l want my respected refund amount back. If serious attention is not paid to my appeal then some consequential legal action will be taken against your company to claim my refund.

Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

View replies

S

Sunk

from Dehra Dun, Uttarakhand

Oct 5, 2016

Today I got my order no. Mun435214 invoice no. Jwh[protected] . the material I got is totally different which shows in the pic. This is totally fake item which I receive. I want to return the item .plz say me how I do the same. The item u send me is not the same as u show in the pic .

Refund for leather jacket - Comment #2568153 - Image #0

L

Lipu sahoo

Oct 5, 2016

I am received a power bank and a Samsung bluetooth on 30th September 2016..but IT is not punction...so i want to return this product

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110059

Website: munafa.co.in

As i saw a advertisement at FB and i ordered 1) Nike lower and tshirt. 2) Jacket then and there. When these products came to my house they were fake and wrong what i ordered over munafa site.
I told to courier guy these are fake and i m not going to pay for this then that guy stated abusing me.
I am trying to contact munafa's cust. Care. their number never get connect and by Chance if whenever they receive my call they always disconnect my phone, they talk very rudely. i did a very big mistake by trusting a new online company(munafa.co.in)

I am trying since 3rd of september and till now i have written around 7-8 mails and till now i did around 15 calls but no reply from company side.
I dont know where should i do complaint against them.

Arpit gupta
[protected]@gmail.com

Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

Sep 29, 2016

Ranjith Federer's response Samsung power Bank and Bluetooth headset is not working ..please return.

Oct 04, 2016

Chandraumesh123's response This jacket is fully damaged

View replies

C

Chandraumesh123

Oct 5, 2016

I order jacket but I got other jacket and that's tear one full damage no jip is there what the f#ck you people supplying I will expose this in every social sites

Fake and duplicate products - Comment #2567597 - Image #0

Fake and duplicate products - Comment #2567597 - Image #1

M

murugadasjothilaxmi

from Chennai, Tamil Nadu

Oct 5, 2016

I have order combo 6 color T-shirts size XL, but i recived 3 blue, 3 white T-shirts and size is 5 T-shirts XL and one is L size, please i need to change all the 6 T-shirts

D

Daljeet Singh Mundi

from Faridkot, Punjab

Oct 5, 2016

The ordered powerbank of 20000 mah is not working and looks like used before. It do not charge the phone. The switch is not working. All of the powerbank is garbage. Please replace the powerbank or give me my money back. Thank You

R

Ranjith Federer

from Bengaluru, Karnataka

Oct 5, 2016

I have ordered for Samsung power bank and Bluetooth and the company has given me taking those items and also the power-bank is not switched ON since two days….the Bluetooth-headset was duplicate is not working worst product So, i really frustrated from this and i want to return the product and refund
so ..please return.

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 122050

Website: munafas.co.in

I ordered a samsung bluetooth and a skullcandy earphone but the bluetooth not working and earphone is duplicate so i want to return both. I paid 560 rupees for these but these products are duplicate bluetooth device is not working it is not started i want to return these products and refund my money 560 rupees. If they not refund money then the give original product to me.

Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

Oct 03, 2016

Updated by Neel Jindal My name is Krishan my order no is MUN428993 and invoice no is JWH[protected].I odered a Samsung Bluetooth and a skullcandy earphone but these products are duplicate Samsung Bluetooth is not working it is not on and the earphone is duplicate I paid for these items 560 rupees.449 product price and 60 rupees shipping charge. But I m not setcfied by these duplicate product. I want to give return these products and refund my money as well as soon.my contact no is [protected].

View replies

S

suresh kumar sapy

Oct 3, 2016

My name is Suresh kumar my order no is MUN413055 and invoice no is JWH[protected].I am odered a Rado Watch . but this product is duplicate .this product is looking very Bad... I Have purchase this product For someone Gift, , , , , , , , But this is not Good, , , , , , , So I m not satisfied by this duplicate product. I want to give return this product and refund my money as well as soon.my contact no is [protected].

A

akh_i_l

from Raipur, Chhattisgarh

Oct 4, 2016

Ur product is so fake. It was in total damaged condition. My order no. MUN392710 pls repalce it with what u showed in ur site

Want to return - Comment #2566054 - Image #0

R

Ramu Patakamuri

from Guntur, Andhra Pradesh

Oct 4, 2016

Yesterday[protected] iam bought the cell phone is not working could you please take it return and give another phone or return the money

S

Srikanth Kanna

from Mumbai, Maharashtra

Oct 4, 2016

We have ordered adult size t-shirts and pants but u have delivered child size dresses . We have called to the person who delivered to our home but he was rejecting our call . We have to exchange these dresses.

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: 500047

Website: munafas.co.in

"Kindly collect back the order no. MUN394841 invoice no. JWH[protected] as the size don't fit me. Besides I was promised a XL Size sleeveless jacket but received a full medium jacket. "
This compliant was lodged against them 10 days ago. Still i didnt receive any response from them.
Kindly suggest i should i take forward this issue. So that we can bring justice to these fake ecommerce sites

Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

Oct 03, 2016

Mayank Sharma's response Change my products otherwise return my money

View replies

T

Thirumal Thirumal

from Kanchipuram, Tamil Nadu

Oct 4, 2016

I have ordered mobile phone shipment #jwh[protected]. Mobile phone not working ND ur customer care also not working iwant to cancel my order I need refund to my account.

Order no. MUN394841 return - Comment #2566004 - Image #0

M

Mayank Sharma

Oct 4, 2016

[protected]

Order no. MUN394841 return - Comment #2566012 - Image #0

A

Aneesh Mohan

from Palghat, Kerala

Oct 4, 2016

The nokia1110 i mobile i bought was found to damaged and the battery is not good...

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat, 380015

Website: www.munafas.co.in

I have purchased Samsung Bluetooth and Skullcandy handsfree from www.munafas.co.in/

I have received wrong product. It is not shown as in product image.

Bluetooth and hands free both are different than product image shown in website

Also it is not working. When I try to connect this Bluetooth, It is not getting connected.

I tried to complaint on given contact number. also I fired an email. but they are not responding anywhere. Just they send me an email that your product is not in any warranty. but warranty is started when I received right product. I have received wrong and defective product.

Can you please guide me what should I do further?

Thank you.

+2 photos

Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Surat, Gujarat, 395007

Website: www.munafa.co.in

I have shop the Mi 20000Mah power bank from your online shopping site. But it is fake site. I get the waste product. It cannot charge a single phone. I was of Rs 759. So I want my money back. Please take your product back and return my money. Please give my money back

Otherwise I will tell the people not to shop from the www.munafa.co.in.

The power bank cannot charge a single phone. The waste product which I have got.

Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110092

Dear sir i booked a red fox jacket from from munafa.com product code mun418804 orded date 2 oct 2016 the jacket which i booked is so different and cheap from the image which i saw in the image when i placed my orderd. The only no they mentiod me on the delivery package was not in working postion i sended a mail on their id but they didn't respond it at all.
Please find the way for me how can got out from this trap of munafa.com they are all fraud.

Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

View replies

S

Smarty rider

Oct 4, 2016

My samsung mobile & blutooth are duplicate & demez
Samsung mobile are fake this is china mobile only 300 rupees
Plzzz return my 1059 Rupees

Red fox leather jacket - Comment #2565789 - Image #0

F

faisal004

from Mohali, Punjab

Oct 4, 2016

I ordered the samsung guru mobile but it gives me duplicate samsung phone

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110045

Dear Sir,
This is to inform you that I had booked a nokia 105 with bluetooth order no
mun424708.
the product is received on dated 02/10/2016 at 16:30 hr
THE PHONE IS NOT IN WORKING CONDITION ITS BELL NOT WORKING PROPERLY, VOICE IS NOT CLEAR BATTERY IS NOT ORIGINAL AND CHARGER IS TOTALLY BROKEN
MAY I REQUESTING TO YOU PLEASE COLLECT YOUR ITEM FROM MY HOUSE IMMEDATELY OR REFUND MY MONEY AS EARLIEST

Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

Sep 26, 2016

SERVICE TAX DIVISION GWALIOR's response I had purchased a sub glass for rs.659/- from Munafa. They have send me product from the J P Traders under AWB Number[protected] and order no.MUN378911. The product sold to me is duplicate and i want to return it and want the refund of Rs.659/-.

Sep 27, 2016

rashmai's response damage condition received Nokia 105 With Branded Bluetooth but damage condition

Sep 27, 2016

rashmai's response damage condition Nokia 105 With Branded Bluetooth but damage condition

View replies

A

avinash 2670

from Bhopal, Madhya Pradesh

Oct 4, 2016

This is very poor quality

K

Kingslee Priya

from Mumbai, Maharashtra

Oct 4, 2016

My order product no rado watch, please refund my amount 1359 rs

L

lokesh mls

from Erattupetta, Kerala

Oct 4, 2016

I have odered for samsung mobile phone and bluetooth and the company has given me yking phone and bluetooth and also the mobile is not switched ON since two days….So, i really frustrated from this and iwant to return the product.

R

rashmai

from Koraput, Odisha

Oct 4, 2016

Order no-[protected], date-21.09.16, invoice no-jwh[protected], jwh[protected], my mobile no is [protected] & [protected]

S

SERVICE TAX DIVISION GWALIOR

from Gwalior, Madhya Pradesh

Oct 4, 2016

I had purchased a sub glass for rs.659/- from Munafa. They have send me product from the J P Traders under AWB Number[protected] and order no.MUN378911. The product sold to me is duplicate and i want to return it and want the refund of Rs.659/-.

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: 400043

Website: Munafas.co.in

I purchase the product(Sony power bank 6100mAh, Samsung Bluetooth) via munafa .co.in but when I received my parsal I see its not a original its a china quality and bluetooth not working well.When i connected the bluetooth with my handset its working but after a 5 minutes it will automatically disconnected.Power bank also a china quality, When I connect mu handset with power bank its very slow to charge my phone.I reques to Munafa.com plz return your product and give me refund.I was called twice the number which is lies on Bill but no one received my call.

Oct 03, 2016

Updated by Abulqais Post man told me that when i write my complaint the customer care will call me in 24 hours but they were not call.Plz if anybody know how to connect with Munafa.com plz comment me in this complain

View replies

S

Smarty rider

Oct 4, 2016

My samsung mobile & blutooth are duplicate & demez
Samsung mobile are fake this is china mobile only 300 rupees
Plzzz return my 1059 Rupees

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 395009

Website: munafa,.co.in

ORDER DETAIL
Order ID OID422625 Order Date Sep 28, 2016 5:49:21 PM
Shipping Method Method1 Shipping Address Prashant mistry
J-204 Bejanwala Complex Opp: old West Zone office, Tadwadi, Rander Road, , SURAT, Gujarat, IN-395009
[protected]
Item Details
# Name Quantity Unit Price Item Total
1 SONY6100MAH WITH BLUETOOTH 1 Rs680.00 Rs680.00
Total Items 1
Sub Total Rs680.00
Shipping Charges Rs60.00
Grand Total Rs740.00

Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

View replies

S

Shineway Services & Technology

from Patna, Bihar

Oct 4, 2016

Dear sir/maidam

मैं सूरज सिंह मैंने आपके साईट मुनाफा डॉट कॉम से जो सामान आर्डर किया था वो मेरा पास आ गया है मगर मैंने जो सामान आपके साईट पर देखा था वो और इस सामान में काफी अंतर है इसलिए मैं इसे वापस करना चाहते हैं .

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110053

Website: munafa.co.in

Required refund of order no # MUN417455

As MUNAFA .CO.IN deliver 20000 mah power bank at my address which is in very bad condition . power bank and connectivity wire is like used already. i have paid for new power bank but they have delivered the used one. and it looks that this is not 20000 mah power bank bcoz my(old one) 13000 mah is much heavier than this new one.
Its been 3 days have gone after request for refund but i have not got any reply from MUNAFA . Request you to please refund my hard earned money back.

Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

Oct 01, 2016

Shineway Services & Technology's response my order no- MUN417358
order Date.27/09/2016
Suraj Singh

View replies

S

Shineway Services & Technology

from Patna, Bihar

Oct 4, 2016

Dear sir/maidam

मैं सूरज सिंह मैंने आपके साईट मुनाफा डॉट कॉम से जो सामान आर्डर किया था वो मेरा पास आ गया है मगर मैंने जो सामान आपके साईट पर देखा था वो और इस सामान में काफी अंतर है इसलिए मैं इसे वापस करना चाहते हैं .

Cheating of munafa.co.in - Comment #2565777 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Rohtak, Haryana, 124001

Website: Munafa.co.in

Dear sir,

As i have already written you many times .I have placed a order with you with order no.MUN194020.ray ban avitor sunglass with samsung bluetooth in this shipment i did not found the ray ban avitor sunglass .i found the quality of the product is very cheaper and did not found as per description .the quality which you delivered to me is a road side vendor quality sunglasses .i am sending you some road side vendors pics and your product pics which you have sent to me compare yourself where the quality product you send me is availaible in rs.100.and you have charged me rs.859 on the name of original ray ban avitor sunglass.and you have not delivered the said product to me .plz change my product or refund my money .

Thanks
Kuldeep
[protected]

Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

Oct 02, 2016

Updated by Kuldeep Sohte Dear sir,

As i have already written you many times .I have placed a order with you with order no.MUN194020.ray ban avitor sunglass with samsung bluetooth in this shipment i did not found the ray ban avitor sunglass .i found the quality of the product is very cheaper and did not found as per description .the quality which you delivered to me is a road side vendor quality sunglasses .i am sending you some road side vendors pics and your product pics which you have sent to me compare yourself where the quality product you send me is availaible in rs.100.and you have charged me rs.859 on the name of original ray ban avitor sunglass.and you have not delivered the said product to me .plz change my product or refund my money .

Thanks
Kuldeep
[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110092

Website: munafa.co.in

All the product is old and damaged in any or other way.
Either it has scratches or spots.
It looks very old and an used one.

The battery has marks an the charger is broken.
The power bank looks as if it has been left in a dirty almost for an year or more.
I want to return it and get my money back as fast as possible.

After unwrapping it, i was surprised seeing its condition.

+1 photos

Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110018

Website: Munafas.co.in

Sir

Order no mun 393380 dated 6-9-16

Inv no jwh00846235

I already sent my complaint & i tried to call but no response from your end. You are not sent the battery, & bluetooth is not working, set is displayed as invalid sim, sim not register, i check this set with dealer what you are sent me it is chaina make & you are stick the nokia lable (Insdie at battery fixing place)

Please call me immediately for [protected]

Please solve the problem otherwise refund the money.

Regards rishi ranjan

+1 photos

Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

Oct 01, 2016

Updated by Ris@hi Sir

Order no mun 393380 dated 20-9-16

Inv no jwh[protected]

I already sent my complaint & i tried to call but no response from your end. You are not sent the battery, & bluetooth is not working, set is displayed as invalid sim, sim not register, i check this set with dealer what you are sent me it is chaina make & you are stick the nokia lable (Insdie at battery fixing place)

Please call me immediately for [protected]

Please solve the problem otherwise refund the money.

Regards rihhi ranjan

Oct 01, 2016

Updated by Ris@hi Sir

Order no mun 393380 dated 20-9-16

Inv no jwh[protected]

I already sent my complaint & i tried to call but no response from your end. You are not sent the battery, & bluetooth is not working, set is displayed as invalid sim, sim not register, i check this set with dealer what you are sent me it is chaina make & you are stick the samsung lable (Insdie at battery fixing place)

Please call me immediately for [protected]

Please solve the problem otherwise refund the money.

Regards rishi ranjan

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560026

I brought mobile watch and 32gb memory card also on October 1 2016 and dealer brought my parcel i have given money also after i open that box means 32gb chip has been corrupted and watch is there but watch was demo ...I loss my 960rs at a time ...what the heck... is doing this company this is the fake company' don't trust this company munafa company maa ki chut company the manager is selling his sister for screwing by customers what ever they take action with me means i will not care I will screw for manager and other workers who is working in this company madar chut munafa company..

Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600067

Website: munafas.co.in

Sir/mam,

We have order a samsung 20000mah power bank: 20th power bank but we have received some local brand the brand name is not mentioned on the product.
We have received the product and put the charge for 5 to 8 hrs.
The product also not working properly so we have decided to return the product.
The power bank is not charging least for one mobile also

Sep 28, 2016

Shibu12356's response Fake products

View replies

S

Shibu12356

from Mumbai, Maharashtra

Oct 4, 2016

I had purchased a product I am not much Satisfied with that product, req complaint no Responds from Company side.i need my cash back Rs.1059

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560100

Website: www.comparemunafa.com

The product i have received on this order No, the product which i have received i am not happy with that and i have raised a complaint on this and the complaint No is 7353.
the product which i have received that will not at all equals to the amount what i paid.
since the complaint raised i am keep on getting emails on this but there is no solution i am getting on this.
can you please take this complaint on a serious note and take back the product and refund the amount or exchange the product with different product.

Regards,
Santosh

Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines