Municipal Corporation of Greater Mumbai Complaints & Reviews

This is Nasir Shaikh
I would like to inform the MCGM that while making payment water bill of Rs.995/-against the account no.KWW8670006 Via Online mode from bombay mercantile co.op bank ltd debit card on 14th april 2021 my account balance got deducted but the site displaying technical error
Kindly take this into consideration and do the needful.

I Was paying MCGM water bill of amount rs 672/- on https://aquaptax.mcgm.gov.in through payment gateway bank of baroda pay and then had used my UPI I'd .

The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.

Kindly check from your end and pay that bill or reverse the amount.

Date of the incident: 12/04/2021
Water consumer number: RC*0003093

I was paying mcgm water bill of amount Rs 2259/- using Axis Bank Debit card through Bank of Baroda payment getaway. After filled OTP amount got deducted and post that got an internal server error. Receipt is not generated. Kindly check from your end and reverse the amount to my bank account.
Date of the incident: 11/04/2021
Link used for payment: https://aquaptax.mcgm.gov.in/
Water connection number: KWT4331004

I was paying bill of 1140 rs bill to mcgm water supplier through upi but money deducted and transaction failed

I was paying mcgm water bill of amount Rs 34018/- using ICICI credit card through SBIePay payment getaway. After filled OTP amount got deducted and post that got an internal server error. Receipt is not generated. Kindly check from your end and reverse the amount to my credit card account.
Date of the incident: 07/04/2021
Link used for payment: https://aquaptax.mcgm.gov.in/
Water connection number: PSU1120001

I paid Rs.16, 537 water bill using Bank Of Baroda Gateway. Amount got debited but I got an error message without a receipt which was "Sorry unable to process your request. Please contact to administrator and try again later". I got no receipt nor I can see the bill status updated. Below are payment details.

website:https://aquaptax.mcgm.gov.in/aqua/CitizenHome.html
Time: 22.50 pm
Day: 6 April 2021
Water Connection Number: [protected]@0646957
Name: Pravina Pratap Mhatre
Amount: Rs. 16, 537
Mode of payment: Gpay

I was paying mcgm water bill of amount Rs 4104/- using Axis Bank Debit card through Bank of Baroda payment getaway. After filled OTP amount got deducted and post that got an internal server error. Receipt is not generated. Kindly check from your end and reverse the amount to my bank account.
Date of the incident: 06/04/2021
Link used for payment: https://aquaptax.mcgm.gov.in/
Water connection number: [protected]@0281354

I am residing at Flat 4/401 of Sapphire Heights, Kandivali Lokhandwala. My building is sealed w.e.f. 02/04/2021 due more than 10 active cases of Covid 19. I am working as Chief Manager at SBI, Corporate Centre, Nariman Point, Mumbai. I had received What's App message regarding sealing of Building No 4 and exemption under essential services by office bearer of our Society. Bank employees are not included in that list as per their conversation with BMC.

2. Ministry of Finance has recognized Bankers as a COVID-19 warriors. I have a lot work related to Bank's Annual Closing, which I can arrange only from office. Kindly confirm that Bank Employees are allowed are not to go office under essential services when Building is sealed by BMC due to Covid 19 active cases. There is not any active case of Covid-19 at my floor.

3. I have checked the list of building sealed by BMC ( attached with the mail) as on 03.04.2021 at https://stopcoronavirus.mcgm.gov.in/ but any building of Sapphire Heights is not in the list. I have requested the same from office bearer of society by mail, but they could not arrange it. They advised us that they had not received the same from BMC as entire BMC official have tested positive so there is a delay in written orders. Kindly provide us any official letter or mail from BMC advising our office bearer to seal the building No 4 of Sapphire Heights. This will be sufficient for me to take legitimate leave, otherwise Bank may take disciplinary action against me in the absence of any documentary proof. Please update the same in the list of building sealed by BMC at https://stopcoronavirus.mcgm.gov.in/

4. Hoping to get cooperation from you in this regard. I will follow the quarantine rules as a responsible citizen of this country.

I paid the bill Rs 2075 for CCN [protected]@0004260 thrice the amount got deducted but showed as failure. Did not get refund back

Dear sir and mam i had make the payment of rs 2769 and the amount was deducted and not updated

I am mentioning the flat no.
Flat no. 1, 3, 4, 5, 6, 7, 8, 9, 10, 11, 13, 15, 16, 18
All these flat are alter the kitchen, bathroom, toilets.and flat number10, 11and 18, 19 has demolished the wall between two flat.

Dear Sir/Madam,
I had made the Payment Of Rs.4119 on dated[protected] by the phonepe and the transaction was successful but it was not updated on the portal of water bill

I had made the payment yestreday of rs 4119 by phone pe and the amount is also deducted from my account but still itwas not updated.
CCN : PNS3641004

I paid Rs.11, 093 water bill using SBIepay. Amount got debited but I got an error message without a receipt which was "Sorry unable to process your request. Please contact to administrator and try again later". I got no receipt nor I can see the bill status updated. Below are payment details.

website:https://aquaptax.mcgm.gov.in/aqua/CitizenHome.html
Time: 12.51 pm
Day: 1 April 2021
Water Connection Number: KEV0860009
Amount: Rs. 11, 093
Mode of payment: RBI supercard

Municipal Corporation Of Greater Mumbai — online payment failed but money deducted : mcgm is not helping
M
Puja Awasthi
1, April, 2021

I was paying mcgm water bill of amount rs 19191/- using citi credit card. Amount got deducted and post that i got an internal server error. Receipt is not generated. Kindly check from your end and reverse the amount to my credit card.
Date of the incident: 26/03/2021
Link used for payment: https://aquaptax.mcgm.gov.in/
Portal - portalmcgmSBIePay
Water connection number: [protected]@0209112

Respected Sir,

As a faithful consumer of your company, whose consumer No. is SXZ4340009, S-Ward. I had noticed that I am receiving illegal and extra bills from your company. In which 2 bills I received within 24 hrs. and all 4 bills I received in just 3 months which is totally illegal and negligence from your department. it's my humble request to you that please see the issue and solve it as soon as possible. for your reference, I had attached a photo of the bill below. kindly go through it and help me.

Lane opp Paradise cinema Mahim west the road drainage has not been clear for many month because of that our building drainage is overflowing

Municipal Corporation Of Greater Mumbai — Failed Online payment for Water bill payment but money deducted
I was paying MCGM water bill of amount rs 5068/- on 23/03/ 2021https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my credit card.
The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
Date of the incident: 23/03/2021
Water consumer number: LXR3871004

I had done my water bill payment of Rs 2188 through https://aquaptax.mcgm.gov.in using the SBIepay payment gateway on March 22nd, 2021 AT 07:24 PM

The payment was done through UPI(Google Pay)

The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still showing as unpaid.

Please account for my payment or reimburse my payment
MY CONSUMER NUMBER - [protected]@0268034

I have attached the Google pay transaction details

My name is Paresh Suresh Panalekar. Residing at Ghatla Gaon Santosh Nagar chembur 400071

I would like to bring your kind attention on the problem being faced by residents of santosh nagar as a whole. Sir there is one street dog in this vicinity. They bark even on permanent residents of this area. I have seen and faced this situation where these dogs barks on us and had bit 2 to 3 persons. Several person have faced the same problem especially small children & senior citizens. He is also infected by some disease and also he makes potty infront of every one's house.

So this is my humble request to you to please pay attention on my letter and send Dog catcher team immediately in this area so that we can get rid of this problem soon.

Thanking you,

Yours faithfully
Paresh Suresh Panalekar