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Muthoot Complaints & Reviews

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Updated: Mar 19, 2026
Complaints 533
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Muthoot reviews & complaints page 27

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4
4sakthi
Apr 22, 2011
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Address: Salem, Tamil Nadu

muthoot gold loan companies is very cheap company. and employees are unqualified its like a illiterate people (branch manager). they didn't know customer value. i got gold loan from this company in sankagiri branch tamil nadu RS 6 lakhs. and i ask about my gold loan detail she suddenly angry with me and they did n't give proper response. this persons are how to safe my gold. she do malpractices of my gold then only she angry i find it. so beware of those person
Aug 13, 2020
Complaint marked as Resolved 
Muthoot Finance and all gold loan companies are creating problems to the common people through their improper and notorious attitudes...
1. Employee bond for 2-3 years.
2. Recovery of salary if their internal auditors are saying wrong on the quality of gold.(Thus may be as per companies hidden agenda to retain staffs, if they have to pay huge amount for releasing their certificates.
3. Interest rates of muthoot and manappuram gold loan is very high, and creates problem to common people to repay the amount.
4.RBI people are getting bribes from these companies without any doubt.
5.KYC norms are very weak.
6. Black money are converting to white money with the help of NBFCs
7. Sources of funds for Muthoot Finance?.
8. Recovery people of Muthoot Finance are very notorious for the wrong doing in past.
9.Money matters- No one in the Govt. level is speaking against Muthoot or Manappuram.
10. Totally out of control from RBI...
11. Employees are the exploiting devices for the company.
12. Employee bond even forces employees to suicide.(some cases reported- but 'money matters...'
13. Interest rates are 30%... for common people.

Foreign exchanges and Money transfer are the areas of fraud for big guns...
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    J
    JOBY GEORGE
    from Delhi, Delhi
    Feb 21, 2011
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    Resolved

    Address: Delhi

    Dear Sir,

    I am facing a problem on my Airtel No. [protected], I want to disconnect caller tune from this number. Please disconnect the caller tune / hello tune from this number.
    I hope you will see the complaint & give the positive feed back.
    Aug 13, 2020
    Complaint marked as Resolved 
    My Name is Satish and My Mob No. [protected] I want to Disconnect my caller tune immediately. As it has been wrong activated and iam facing lot of problem in my office.

    Regards,

    Satish
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      P
      prabas
      from Pune, Maharashtra
      Jan 6, 2011
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      Address: Bangalore, Karnataka

      Hi this E. JAGADISH ,#108/5, 15th main, J.C. nagar, kuruburhalii, mahalakshim layout, Bangalore.

      I her by to inform u that one of the branch manager of Muthoot Finace , Basaveshwaranagar.

      As i am Jagadish customer of this branch for past one and half year and i have hosted my gold ornaments for more than FOUR lakhs and i here to say that on 3/01/2011. was going to host some gold but he refused to host the gold and he optioned me not to muthoot better you host them in MANAPPURAM GENERAL FINACE AND LEASING LIMITED they will provide you with more price and finally he didn't took my acknowledgment .
      so plz kindly take measures and rectify it otherwise you have to face the consequences.

      thank you,
      regards
      E.JAGADISH
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        I
        ichandan11
        Nov 19, 2010
        Resolved
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        I took gold loan from Muthoot. When I got confirmation receipt there is mentioned other high interest rate after one year as compound. That was mentioned no where before signing the papar and even they didn't tell.
        What about the lost case of gold deposited in his locker - nothing mentioned and no settelemnt.

        Muthoot is making people fool in the market. So I will request from people dont go for this private gold loan company. they will rob your assets... they are real robbers like our politicians...
        Aug 13, 2020
        Complaint marked as Resolved 

        Muthoot Finance — P.F. AMOUNT WITHDRAWAL

        Dear Sir,

        i employed with Muthoot Finance, in stead of regular request and reminder, they are nor clearing my account, pls help and guide me to withdwaw my P.F. money.

        Regard

        Rajeev Mittal
        i employed with Muthoot Finance, i want my pf amount
        pls kindly do the needful
        Hi,

        I too agree with these people are big robbers. Trying to make most uneducated and unaware people who pledge their gold to get some urgent money. When i came to know about their malpractice i paid their due amount with finance help from my family and friends and owed i never have any business with muthoot finance or any of their company and i will not advise this to my family and friends also. Moreover these people think they are monopoly. I tell these looser. By cheating people they will be a big looser. They will thrown out of market by people.
        I had bad experience at muthoot, Cambridge road, Ulsoor Bangalore branch.
        Regards,
        Praveen
        We hereby request you to look into the above matter personally a

        Thanks in advance for your kind help and support. We will b awaited your response.

        Thanking You,

        Sudhanshu Bhatnagar/ Ms Monica Bhatnagar
        F-1, C-91/A, Ext-2, Shalimar Garden
        Sahibabad, Gzb U.p 201005
        Cell: [protected]/[protected]
        Sub: Day Light Robbery in your bank’s premises on dated 31.10.2010.

        Dear Sir,

        We took loan of RS 34000.00 from Muthoot Gold finance company in the month of June under CUSTOMER ID: 220( MPC NO.[protected].

        On November 17th we went to bank for paying the full fledged loan amount which we taken against our gold submitted in your branch and wanted to settle our loan account but there we came to know that the robbery has been held in the Bank 17 days back and our all the gold was robbed from the bank including other customers. Taking this serious incident in consideration no body from the bank officals has bothered to inform us from 31.10.10 till 17.11.10. We always get timely alarm for monthly interest through message service but no body intimated us about this mishappening.

        After looking at the careless attitude of the bank and the way bank is dealing with the situation we feel MF (MUTHOOT FINANCE) is one of the worst finance company we have ever seen. It is Bank’s pure negligence for the absence of proper security system and the non working condition of CCTV which should have been installed in the bank for the protection of their customer’s belongings as well as for the staff to safe guard themselves against such a hazardous situation. They are real killer of customers, there should be exemplary action against such banks.


        During our meeting with your bank officals, we were informed that the investigation is going on but it is almost 30 days and we are still waiting for the outcome. Moreover your efficient bank officals asked us to pay the interest from 30.10.10 till the settlement of the case. But we would like to put it in your notice that the interest was supposed to b paid against the mortgage which we had kept in your custody but now when the gold is robbed there is no point of paying the interest, so the MUTHOOT have bear it on our behalf.

        We were also insisted to settle the case either taking the gold available in the company or the balance amount after deducting the loan amount on our account. But neither we are interested in the company’s Gold nor satisfied with the bank rembursement proceedure because the bank is settling the loan on the base of the approx gold value.

        During the loan process the gold value was taken on approx weight and as per the market rate whereas our gold ornaments was containing Diamonds and pearls which was not taken into the consideration during loan process and the value was not included in the loan amount. Now when the ornaments are lost who will bear the cost of the Diamonds and pearl which was the part of the gold. Also the value of the gold is calculated on the base of 18 carat whereas our Gold was KDM (24 CARAT).

        Last but not least in this whole scenerio you people have played with the sentiments and emotions of your customer which you cannot calculate in weight or value and that amount will always b credited on your company account.


        We hereby request you to look into the above matter personally and consider the above point during the reimbursement.

        Thanks in advance for your kind help and support. We will b awaited your response.

        Thanking You,

        Sudhanshu Bhatnagar/ Ms Monica Bhatnagar
        F-1, C-91/A, Ext-2, Shalimar Garden
        Sahibabad, Gzb U.p 201005
        Cell: [protected]/[protected]
        DEAR SIR
        I REQUEST MY DP ID 12064900 MY CLIENT ID 00009740, DP NAME-ALB STOCK BROKING PVT LTD AND BSE CODE 934834 MFINNCD1F 12.25% SHARE -35,
        MY BANK A/C-0175GH1053001, INDUSIND BANK LTD, MANINAGAR BRANCH AHM IS NOT CREDIT INTERST MY A/C PLEASE MY MOBILE NO-[protected]
        REPLY ME ARGENT
        Mr Sudhanshu Bhatnagar/Ms Monica Bhatnagar KDM means 22 carat K
        Mr Sudhanshu Bhatnagar/Ms Monica Bhatnagar

        Muthoot is a biggest company in india they have more then 4500 branches in india i think muthoot is very good company and the did not taken 24 carat gold means gold coin and gold bar.
        Aanahita Bhatnagar's reply, Jan 6, 2019
        i will pray to God ek baar apko bhi aisa kuch face karna padhey then only you will get to to know the pain we are going through 10 yrs.

        i think you have let with no humanity.
        Muthoot Finance has so many substandard staff. Some of them do not even know how to use Computers and the emails that we send to them are not even replied to. The customer service is really bad. there has been many frauds at Muthoot where even Branch managers have been involved. The auditing and security checks that they have is very substandard.
        In above reference we are still awaiting the result. no one is listening to our complaint since last 10years
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          M
          MUTHOOT
          from Gurgaon, Haryana
          Aug 4, 2010
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          Address: Gautam Buddha Nagar, Uttar Pradesh

          Dear Sir,
          Our Landline Phone No:[protected] has been dead since last 05 days, I have also resister the complaint regarding this to telephone office in Noida Sec-19 but no one has come to attend the problem and still phone is in the same condition,
          So please solve my prablem.



          Regards
          MUTHOOT FINCORP LTD.
          K 23,first floor,Sector-18,
          Noida.
          PH [protected]
          U.P.-201301
          THE PROBLEM HAS BEEN RESOLVED, PLEASE CONSIDER THE COMPLAINT TO BE CLOSED AT YOUR END.

          THANKS
          MUTHOOT FINCORP LTD
          K 23, FRIST FLOOR,
          SECTOR 18, NOIDA
          [protected]/ [protected]
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            E
            eworldmlm
            from Ambala, Haryana
            Aug 3, 2010
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            Address: Fatehabad, Haryana

            SIR I AM THE CLIENT OF MUTHOOT FINANCE IN BRANCH OF FATEHABAD.


            BANK EMPLOYEE DISCLOSE MY PRIVACY TO OTHER PEOPLE REGARDING GOLD LOAN.


            BANK MEAN PRIVACY.BUT I AM MENTALLY DISTRUB.Please take action and give me solution.otherwise i want to close my account from muthoot finance (BRANCH FATEHABAD)


            THANX
            Aug 13, 2020
            Complaint marked as Resolved 
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              S
              SUNIL KUMAR
              from Gurgaon, Haryana
              Mar 12, 2010
              Resolved
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              Resolved

              SIR/MADAM

              MY NAME : SUNIL KUMAR
              ACKNOWLEDGMENT NUMBER : [protected]
              BILL NO. [protected]
              ADDRESS : SUNIL KUMAR S/O SHRI CHANDER PAL
              VILL.- NEW BHUPANI
              POST OFFICE : BHUSKOLA
              OLD FARIDABAD - 121002
              PLS. SEND ME MY PAN CARD MY ADDRESS I NEED PAN CARD
              THANKYOU
              Aug 14, 2020
              Complaint marked as Resolved 

              sd — my pan card is not got it

              My pan card is not till date recived my application no is given below-
              Form No- 49 A Sr.No[protected]
              Date- 8.9.2008
              Cupon No[protected]

              So please inform me My Cell No [protected]
              SIR/MADAM

              MY NAME : SUNIL KUMAR
              ACKNOWLEDGMENT NUMBER : [protected]
              3MARCH 2010 DELIVERD OVERNITE EXPRESS LTD. BILL NO. [protected] BUT NOT RECIVED IN MY PAN CARD . I NEED IN PAN CARD.
              SO PLS SEND IN MY PAN CARD.
              THANKYOU
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                S
                SUNIL KUMAR
                from Gurgaon, Haryana
                Mar 10, 2010
                Resolved
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                Resolved

                SIR,
                MY NAME SUNIL KUMAR
                ACKNOWLEDGMENT NO. [protected]
                PAN CARD NO SHOWING IN NET : BNGPK1324P
                AND SHOWING IN DESPETCH IN COURIES 3 MARCH 2010 BUT MY ADDRESS IS NOT RECIVED IN THIS TIME SO PLEASE SEND THE MY PAN CARD IN THIS ADDRESS :
                SUNIL KUMAR S/O SHRI CHANDER PAL
                VILL. NEW BUPANI
                POST OFFICE. BUSHKOLA
                OLD FARIDABAD - 121002

                THANKYOU
                Aug 14, 2020
                Complaint marked as Resolved 
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                  C
                  CHINTAMAN SHINTRE
                  from Bengaluru, Karnataka
                  Feb 22, 2010
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                  Resolved

                  Dear Sir,

                  Today at arount 7.30 PM i received a call from your representative asking for mortgage loan requirement if any. I refused since I did not want any mortgage loan.
                  Since I had other querry regarding my Company,s whose current accounts have been maintained at various branches of Hdfc bank with average balance of many lacs of rupees,
                  Our company has been maintaining at Indore ,a satisfactory account No.[protected] with you I enquired about a person whom I should contact. Your representative gave me mobile number of your RM head Indore Mr.Tripathi.
                  When I started enquiring ,Mr.Tripathi replied in an insulting and rude manner shouting at me ,asking ',who has given me this number'.

                  Since he is your employee I expected him to behave properly.

                  I therefore request your to take appropriate disciplinary action aginst the emplye Mr.Tripathi mobile No[protected](Indore).
                  Yours truly,

                  Chintaman Shintre
                  Branch Manager
                  Muthoot Finance Limited
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    S
                    Simi K.S
                    from Mumbai, Maharashtra
                    Feb 2, 2010
                    Resolved
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                    Resolved

                    I have got a 9 months old baby. She has squint problem in left eye. Doctor instructed us to operate it immediately. If we would not be able to operate, the baby will cause blind problems in future. We consulted with the hospital administrators regarding mediclaim, they instructed that facility was not available in cosmetic surgery. My question is how it would be considered as a consmetic surgery? We are ready to do this, inorder to avoid future blindness. Any possibility for availing these medi claim facility please inform me immediately.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      T
                      THIRUVIDULA BALAJI
                      from Pune, Maharashtra
                      Jan 6, 2010
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                      ATM Transaction failed
                      Dear Sir/Madam

                      My name is Thiruvidula Balaji. I am living in visakhapatnam. My account no. is [protected] in Union Bank Of India (CBS ERNAKULAM). I infrom to you I am using Andhra Bank ATM in Akkayapalem(Visakhapatnam) on 01th jan 2010. I am withdrawal Rs 6000/- but suddenly problem in server and cash not come out the machine and debit my account. I am complaint in customer care center and submited. I am request to you please solve my problem soon.

                      Muthoot Fincorp Ltd — NOT DELIVERED

                      RLAD A 4617 SENT THRO INDIRANAGAR 560038 IS NOT DELIVERED
                      WT.998GRAMS/ AMT. RS.270 DT.27/07/2009 12:57HRS
                      ADDRESSED TO
                      JOHN MATHEW SEBASTTA
                      MUTHOOT TOWERS
                      COCHIN-682035 IS UNDELIVERED
                      PLEASE TRACE OUT
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                        B
                        BALKRISHAN GUPTA
                        from Malappuram, Kerala
                        Nov 11, 2009
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                        Resolved

                        I was employed with the company as manager at its Jaipur M I Rd. branch jaipur and resigned but my original documents are yet to be returned despite my requests .please help
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        I joined muthoot finace ltd, delhi region on 7th dec 2009with a three year bond, i have given my certificates as the bond security. To break the bond i have to pay last drawn two months salary. and i waws working with the company till march 2010. suddeny i went to kerala on leave om 15 march because of typhoid and infection in blood. before i went to kerala i have informed this thing to the higher authority through phone.

                        during the leave period i called the hgher authorities regarding the documents that sould be submitted by me to re-join the same job. they they told me to bring the medical certificate and and a leave application

                        after six months when i came here in delhi and i submitted all the medical certificate for the said peroid and submitted the application for re-joining,

                        they told me to wait for one week get the application processed

                        after the said period they now sayong that i cannot join the company again...



                        The real problem is company is neither terminating me nor not allowing me to re-join

                        they are asking me for my resignation letter and the two months salary for the certificate get relieved


                        what shoul i do in this situation? i need a solution for this problem
                        you should serve one month notice and if the do not hear dont wait, file a case in the law of court without waisting time
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                          D
                          dharam palpanipat
                          from Gurgaon, Haryana
                          Jul 14, 2009
                          Resolved
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                          Resolved

                          Sir/madam,

                          i had send an parcel on 25.06.2009 to kerala from faridabad (ballabgarh) which had not been delivered yet to concern person the docket/parcel no of my packet is[protected] and the address to which i had send the courier is Muthoot Fincorp Ltd, Muthoot center, Punnen Road, Trivandrum -695039, Kerala this is an important document for me and for my future kindlly do the needful otherwise i had to take another action for the same

                          Thanks and Regards

                          Dharampal Gurasia
                          Area sales Manager
                          Faridabad
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear Mr.Dharampal Gurasia,

                          It is rather surprising that you have named Muthoot Fincorp Ltd in your complaint rather than lodge a complaint against the courier company thru whom you have despatched your documents.

                          Secondly, even if you have th POD, please check the authenticity of the same. Many a times the delivery boys sign on the POD themselves and submit it as a proof of having delivered the documents.

                          Thanks and Regards

                          CRavindra Menon
                          regarding courier deliver .i had received the documents there is no issue
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