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Muthoot Complaints & Reviews

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Updated: Jul 31, 2025
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Muthoot reviews & complaints page 27

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I
ichandan11
Nov 19, 2010
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I took gold loan from Muthoot. When I got confirmation receipt there is mentioned other high interest rate after one year as compound. That was mentioned no where before signing the papar and even they didn't tell.
What about the lost case of gold deposited in his locker - nothing mentioned and no settelemnt.

Muthoot is making people fool in the market. So I will request from people dont go for this private gold loan company. they will rob your assets... they are real robbers like our politicians...
Aug 13, 2020
Complaint marked as Resolved 

Muthoot Finance — P.F. AMOUNT WITHDRAWAL

Dear Sir,

i employed with Muthoot Finance, in stead of regular request and reminder, they are nor clearing my account, pls help and guide me to withdwaw my P.F. money.

Regard

Rajeev Mittal
i employed with Muthoot Finance, i want my pf amount
pls kindly do the needful
Hi,

I too agree with these people are big robbers. Trying to make most uneducated and unaware people who pledge their gold to get some urgent money. When i came to know about their malpractice i paid their due amount with finance help from my family and friends and owed i never have any business with muthoot finance or any of their company and i will not advise this to my family and friends also. Moreover these people think they are monopoly. I tell these looser. By cheating people they will be a big looser. They will thrown out of market by people.
I had bad experience at muthoot, Cambridge road, Ulsoor Bangalore branch.
Regards,
Praveen
We hereby request you to look into the above matter personally a

Thanks in advance for your kind help and support. We will b awaited your response.

Thanking You,

Sudhanshu Bhatnagar/ Ms Monica Bhatnagar
F-1, C-91/A, Ext-2, Shalimar Garden
Sahibabad, Gzb U.p 201005
Cell: [protected]/[protected]
Sub: Day Light Robbery in your bank’s premises on dated 31.10.2010.

Dear Sir,

We took loan of RS 34000.00 from Muthoot Gold finance company in the month of June under CUSTOMER ID: 220( MPC NO.[protected].

On November 17th we went to bank for paying the full fledged loan amount which we taken against our gold submitted in your branch and wanted to settle our loan account but there we came to know that the robbery has been held in the Bank 17 days back and our all the gold was robbed from the bank including other customers. Taking this serious incident in consideration no body from the bank officals has bothered to inform us from 31.10.10 till 17.11.10. We always get timely alarm for monthly interest through message service but no body intimated us about this mishappening.

After looking at the careless attitude of the bank and the way bank is dealing with the situation we feel MF (MUTHOOT FINANCE) is one of the worst finance company we have ever seen. It is Bank’s pure negligence for the absence of proper security system and the non working condition of CCTV which should have been installed in the bank for the protection of their customer’s belongings as well as for the staff to safe guard themselves against such a hazardous situation. They are real killer of customers, there should be exemplary action against such banks.


During our meeting with your bank officals, we were informed that the investigation is going on but it is almost 30 days and we are still waiting for the outcome. Moreover your efficient bank officals asked us to pay the interest from 30.10.10 till the settlement of the case. But we would like to put it in your notice that the interest was supposed to b paid against the mortgage which we had kept in your custody but now when the gold is robbed there is no point of paying the interest, so the MUTHOOT have bear it on our behalf.

We were also insisted to settle the case either taking the gold available in the company or the balance amount after deducting the loan amount on our account. But neither we are interested in the company’s Gold nor satisfied with the bank rembursement proceedure because the bank is settling the loan on the base of the approx gold value.

During the loan process the gold value was taken on approx weight and as per the market rate whereas our gold ornaments was containing Diamonds and pearls which was not taken into the consideration during loan process and the value was not included in the loan amount. Now when the ornaments are lost who will bear the cost of the Diamonds and pearl which was the part of the gold. Also the value of the gold is calculated on the base of 18 carat whereas our Gold was KDM (24 CARAT).

Last but not least in this whole scenerio you people have played with the sentiments and emotions of your customer which you cannot calculate in weight or value and that amount will always b credited on your company account.


We hereby request you to look into the above matter personally and consider the above point during the reimbursement.

Thanks in advance for your kind help and support. We will b awaited your response.

Thanking You,

Sudhanshu Bhatnagar/ Ms Monica Bhatnagar
F-1, C-91/A, Ext-2, Shalimar Garden
Sahibabad, Gzb U.p 201005
Cell: [protected]/[protected]
DEAR SIR
I REQUEST MY DP ID 12064900 MY CLIENT ID 00009740, DP NAME-ALB STOCK BROKING PVT LTD AND BSE CODE 934834 MFINNCD1F 12.25% SHARE -35,
MY BANK A/C-0175GH1053001, INDUSIND BANK LTD, MANINAGAR BRANCH AHM IS NOT CREDIT INTERST MY A/C PLEASE MY MOBILE NO-[protected]
REPLY ME ARGENT
Mr Sudhanshu Bhatnagar/Ms Monica Bhatnagar KDM means 22 carat K
Mr Sudhanshu Bhatnagar/Ms Monica Bhatnagar

Muthoot is a biggest company in india they have more then 4500 branches in india i think muthoot is very good company and the did not taken 24 carat gold means gold coin and gold bar.
Aanahita Bhatnagar's reply, Jan 6, 2019
i will pray to God ek baar apko bhi aisa kuch face karna padhey then only you will get to to know the pain we are going through 10 yrs.

i think you have let with no humanity.
Muthoot Finance has so many substandard staff. Some of them do not even know how to use Computers and the emails that we send to them are not even replied to. The customer service is really bad. there has been many frauds at Muthoot where even Branch managers have been involved. The auditing and security checks that they have is very substandard.
In above reference we are still awaiting the result. no one is listening to our complaint since last 10years
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    MUTHOOT
    from Gurgaon, Haryana
    Aug 4, 2010
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    Address: Gautam Buddha Nagar, Uttar Pradesh

    Dear Sir,
    Our Landline Phone No:[protected] has been dead since last 05 days, I have also resister the complaint regarding this to telephone office in Noida Sec-19 but no one has come to attend the problem and still phone is in the same condition,
    So please solve my prablem.



    Regards
    MUTHOOT FINCORP LTD.
    K 23,first floor,Sector-18,
    Noida.
    PH [protected]
    U.P.-201301
    THE PROBLEM HAS BEEN RESOLVED, PLEASE CONSIDER THE COMPLAINT TO BE CLOSED AT YOUR END.

    THANKS
    MUTHOOT FINCORP LTD
    K 23, FRIST FLOOR,
    SECTOR 18, NOIDA
    [protected]/ [protected]
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      E
      eworldmlm
      from Ambala, Haryana
      Aug 3, 2010
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      Address: Fatehabad, Haryana

      SIR I AM THE CLIENT OF MUTHOOT FINANCE IN BRANCH OF FATEHABAD.


      BANK EMPLOYEE DISCLOSE MY PRIVACY TO OTHER PEOPLE REGARDING GOLD LOAN.


      BANK MEAN PRIVACY.BUT I AM MENTALLY DISTRUB.Please take action and give me solution.otherwise i want to close my account from muthoot finance (BRANCH FATEHABAD)


      THANX
      Aug 13, 2020
      Complaint marked as Resolved 
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        S
        SUNIL KUMAR
        from Gurgaon, Haryana
        Mar 12, 2010
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        SIR/MADAM

        MY NAME : SUNIL KUMAR
        ACKNOWLEDGMENT NUMBER : [protected]
        BILL NO. [protected]
        ADDRESS : SUNIL KUMAR S/O SHRI CHANDER PAL
        VILL.- NEW BHUPANI
        POST OFFICE : BHUSKOLA
        OLD FARIDABAD - 121002
        PLS. SEND ME MY PAN CARD MY ADDRESS I NEED PAN CARD
        THANKYOU
        +1 photos
        Aug 14, 2020
        Complaint marked as Resolved 

        sd — my pan card is not got it

        My pan card is not till date recived my application no is given below-
        Form No- 49 A Sr.No[protected]
        Date- 8.9.2008
        Cupon No[protected]

        So please inform me My Cell No [protected]
        SIR/MADAM

        MY NAME : SUNIL KUMAR
        ACKNOWLEDGMENT NUMBER : [protected]
        3MARCH 2010 DELIVERD OVERNITE EXPRESS LTD. BILL NO. [protected] BUT NOT RECIVED IN MY PAN CARD . I NEED IN PAN CARD.
        SO PLS SEND IN MY PAN CARD.
        THANKYOU
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          SUNIL KUMAR
          from Gurgaon, Haryana
          Mar 10, 2010
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          SIR,
          MY NAME SUNIL KUMAR
          ACKNOWLEDGMENT NO. [protected]
          PAN CARD NO SHOWING IN NET : BNGPK1324P
          AND SHOWING IN DESPETCH IN COURIES 3 MARCH 2010 BUT MY ADDRESS IS NOT RECIVED IN THIS TIME SO PLEASE SEND THE MY PAN CARD IN THIS ADDRESS :
          SUNIL KUMAR S/O SHRI CHANDER PAL
          VILL. NEW BUPANI
          POST OFFICE. BUSHKOLA
          OLD FARIDABAD - 121002

          THANKYOU
          Aug 14, 2020
          Complaint marked as Resolved 
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            C
            CHINTAMAN SHINTRE
            from Bengaluru, Karnataka
            Feb 22, 2010
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            Dear Sir,

            Today at arount 7.30 PM i received a call from your representative asking for mortgage loan requirement if any. I refused since I did not want any mortgage loan.
            Since I had other querry regarding my Company,s whose current accounts have been maintained at various branches of Hdfc bank with average balance of many lacs of rupees,
            Our company has been maintaining at Indore ,a satisfactory account No.[protected] with you I enquired about a person whom I should contact. Your representative gave me mobile number of your RM head Indore Mr.Tripathi.
            When I started enquiring ,Mr.Tripathi replied in an insulting and rude manner shouting at me ,asking ',who has given me this number'.

            Since he is your employee I expected him to behave properly.

            I therefore request your to take appropriate disciplinary action aginst the emplye Mr.Tripathi mobile No[protected](Indore).
            Yours truly,

            Chintaman Shintre
            Branch Manager
            Muthoot Finance Limited
            Aug 14, 2020
            Complaint marked as Resolved 
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              S
              Simi K.S
              from Mumbai, Maharashtra
              Feb 2, 2010
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              Resolved

              I have got a 9 months old baby. She has squint problem in left eye. Doctor instructed us to operate it immediately. If we would not be able to operate, the baby will cause blind problems in future. We consulted with the hospital administrators regarding mediclaim, they instructed that facility was not available in cosmetic surgery. My question is how it would be considered as a consmetic surgery? We are ready to do this, inorder to avoid future blindness. Any possibility for availing these medi claim facility please inform me immediately.
              Aug 14, 2020
              Complaint marked as Resolved 
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                THIRUVIDULA BALAJI
                from Pune, Maharashtra
                Jan 6, 2010
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                ATM Transaction failed
                Dear Sir/Madam

                My name is Thiruvidula Balaji. I am living in visakhapatnam. My account no. is [protected] in Union Bank Of India (CBS ERNAKULAM). I infrom to you I am using Andhra Bank ATM in Akkayapalem(Visakhapatnam) on 01th jan 2010. I am withdrawal Rs 6000/- but suddenly problem in server and cash not come out the machine and debit my account. I am complaint in customer care center and submited. I am request to you please solve my problem soon.

                Muthoot Fincorp Ltd — NOT DELIVERED

                RLAD A 4617 SENT THRO INDIRANAGAR 560038 IS NOT DELIVERED
                WT.998GRAMS/ AMT. RS.270 DT.27/07/2009 12:57HRS
                ADDRESSED TO
                JOHN MATHEW SEBASTTA
                MUTHOOT TOWERS
                COCHIN-682035 IS UNDELIVERED
                PLEASE TRACE OUT
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                  B
                  BALKRISHAN GUPTA
                  from Malappuram, Kerala
                  Nov 11, 2009
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                  Resolved

                  I was employed with the company as manager at its Jaipur M I Rd. branch jaipur and resigned but my original documents are yet to be returned despite my requests .please help
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  I joined muthoot finace ltd, delhi region on 7th dec 2009with a three year bond, i have given my certificates as the bond security. To break the bond i have to pay last drawn two months salary. and i waws working with the company till march 2010. suddeny i went to kerala on leave om 15 march because of typhoid and infection in blood. before i went to kerala i have informed this thing to the higher authority through phone.

                  during the leave period i called the hgher authorities regarding the documents that sould be submitted by me to re-join the same job. they they told me to bring the medical certificate and and a leave application

                  after six months when i came here in delhi and i submitted all the medical certificate for the said peroid and submitted the application for re-joining,

                  they told me to wait for one week get the application processed

                  after the said period they now sayong that i cannot join the company again...



                  The real problem is company is neither terminating me nor not allowing me to re-join

                  they are asking me for my resignation letter and the two months salary for the certificate get relieved


                  what shoul i do in this situation? i need a solution for this problem
                  you should serve one month notice and if the do not hear dont wait, file a case in the law of court without waisting time
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                    D
                    dharam palpanipat
                    from Gurgaon, Haryana
                    Jul 14, 2009
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                    Resolved

                    Sir/madam,

                    i had send an parcel on 25.06.2009 to kerala from faridabad (ballabgarh) which had not been delivered yet to concern person the docket/parcel no of my packet is[protected] and the address to which i had send the courier is Muthoot Fincorp Ltd, Muthoot center, Punnen Road, Trivandrum -695039, Kerala this is an important document for me and for my future kindlly do the needful otherwise i had to take another action for the same

                    Thanks and Regards

                    Dharampal Gurasia
                    Area sales Manager
                    Faridabad
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Dear Mr.Dharampal Gurasia,

                    It is rather surprising that you have named Muthoot Fincorp Ltd in your complaint rather than lodge a complaint against the courier company thru whom you have despatched your documents.

                    Secondly, even if you have th POD, please check the authenticity of the same. Many a times the delivery boys sign on the POD themselves and submit it as a proof of having delivered the documents.

                    Thanks and Regards

                    CRavindra Menon
                    regarding courier deliver .i had received the documents there is no issue
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