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My Flower Tree Complaints & Reviews

www.myflowertree.com

Updated: Aug 10, 2025

Complaints 1121

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Bad 😕 It seems that My Flower Tree has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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My Flower Tree reviews & complaints page 2

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Cake not delivered on time

Order 1238203

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Order was placed on 24.12.2023 for the time slot 09.00 am to 03.00 pm and it’s 26th today and there’s still no glimpse of the order or any updates about the order .
Customer service no. has a cold and numb response to it . They couldn’t even track down the order and provide any details about it . You guys are lacking in everything. You accepted payment and just vanished . Some new born frauds trying to learn cheap tricks to earn cheap money ?!
Initiate my refund ASAP, since I have asked you for it from 24th onwards .. or else make the delivery done within 24 hours .
Cheap wannabe fraudsters on rise !!!
Why do you even exist. Like, does it even count to anybody ?!
Pack up fools !!!

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Cancel the order or deliver it ASAP ..

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Order was placed on 24.12.2023 for the time slot of 09.00 am to 03.00 pm and it’s 26th today and still there’s no glimpse of the order, neither any update nor any cancellation message . Asked them to cancel it multiple times but no update yet . Customer service number has a numb response to it and has no clue about any order details . They couldn’t even track down the order . Like, why do you guys still exist ??? Does it even count to anyone ?
Cheap Frauds on rise !!!
Get my stuff delivered or initiate a refund ASAP.

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Order 1228036.
Order cancelled due to not delivered on time. No proper reason, communication and response from MFT.
Mentioned couple of times about refund directly to bank account. Not to MFT wallet.
Details are below.
Kiran Devarakonda.
ICICI Bank. Ramanthapur branch.
A/c:[protected].
IFSC Code: ICIC0002362.

Please refund as soon as possible and provide updates as well.

Regard,
Kiran Devarakonda.

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I have received a message stating my order is delivered.

When cross checked it has not reached as per the time line given while placing my order

And this is the second time happening with me.

Can someone help me out to track the delivery person contact number

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My mothers day order not yet received nor i got the refund

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Jyotipavaria

May 28, 2023

Flower tree fake people refund my amount

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In 14th of may I order one cake in the occasion of mother day my order I’d is 1178925 and contact number is [protected] It’s been more the 4 days my order still not deliver now I want give me my return back in my bank account otherwise I’m going to take same serious action against my flower tree company because they don’t respond of my never delivering my order

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Nothing was delivered all fake updates

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Richard Stockman

May 18, 2023

They keep sending automated emails stating that it’s delivered without any other information and gladly close the ticket like they have solved the issue,
.

Renuka Maheshwari

May 18, 2023

FAKE DELIVERY - MY ORDER NO #1178163, shows delivered on 15/May/2023, but actually NOT YET DELIVERED. several calls and complains made no action / response. very surprising and sad . it was booked for My mother for Mother's day to be delivered on 14th May 2023 -- SUNDAY

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Flowers and a bamboo tree was ordered on the 14th May at around 08:30am, after contacting the company they said the would resolve the issue but no assistance was give n. A fake delivery was showing on the delivery status and was marked as delivered . We have cameras in our property to prove that there was no delivery made.

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Richard Stockman

May 18, 2023

They keep updating me by an automated email stating that is been delivered and the ticket gets closed. No one contacts or asks about the issue.

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Why the hell is the number given as customer service when no one is willing to answer the call

[protected]

I have made almost multiple calls and one lady answered and mentioned she will take care of everything and cake was supposed to be delivered on 14th

I just did mistake ordering from u guys.

no one answers the call or have courtesy to call back or inform order is delayed
for past 3 days stuck at home awaiting for delivery as spend good amount on the cake ..

unsatisfied customer

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I have ordered cake on 13th May as surprise for my dad's birthday
its mentioned same day delivery
today is 15th night
birthday passed surprise gone
and all I get message is sit back and relax ur delivery will be by today before 9:00
PATHETIC WORSE SERVICE
i[censored] say same day delivery it should have been same day
or it should be mentioned 3 days
u guys are just playing with emotions of people
heartless people ..
wasting time, money behind calling u guys and chasing for order .
will never ever order from u guys and ruined all the birthday plans ..

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Address: Flat 3 Natekar Lane Bibwewadi

I had ordered a bouquet of carnations on Mothers Day. The estimated time was 12-3. They dint deliver. Finally after lot of calls to support i received a bouquet of around 6-7 white roses and with rotten leaves and other small add on flowers. I received this at around 7:30 pm. I claimed for refund and they have been just giving discount coupons. I paid 655 Rs for the original order. This is fraud

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AnuradhaJ90

May 17, 2023

They are not refunding and instead saying they will credit 100 Rs. to myflowertree wallet. I was charged 655 Rs. for the carnations bouquet, I received 6-7 roses with rotted side flowers how can it be charged the same.

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I’m Harpreet Kaur my order I’d is 1178925 yesterday on 14 of may I order one cake in the occasion of Mother’s Day and provided me slot for 6pm to 21pm but mother did not receive any order as usual my flower tree did fraud. I never received any phone call from delivery service boy. Now I want as soon as possible delivered my order otherwise I took legal action against your company and my contact number is [protected] or resolve my issue as soon as possible

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This order was for Photo Bomb Shell Combo to be delivered to my son Arjun S Ravi on 14th May for his birthday. There were no email or sms updates at all.

Filed a complaint with them at about 2230 hrs on 14th for refund as the occasion for which the order was placed 30 hours in advance was over.

Nothing heard from them even one day later. I called their contact number (call recorded). The rep haughtily disconnected call when I reminded her that "hullo" was not correct response for customer care reps.

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I ordered flowers, they weren’t delivered. The calling customer care option doesn’t work. No idea how to get status update or refund. They’re deleting the comments on their Instagram posts which complain about them being fraud.

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Address: Ahmedabad

I have ordered a cake to ahmedabad amount was 908 which is debited via my icici bank and status is showing payment not received. My order no is 1177894.

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I had ordered a cake and have no update about the delivery. Customer service team is not picking up the call

Please help

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Yesterday i have ordered one cake and one photo mug but they did not delivered photo mug and ask cake without name ...what is the purpose of delivering blank cake do they have minimum common sense ...and customer service also very bad not even bother any issue do not go for this site it's a fake site taking money from customer

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Order No. 1131654 was delivered with wrong product. Actually, there are 5 flowers + couple picture on the ordered Mug but there is no any flowers on the received Mug. Even colour of the received Mug was also completely different from the ordered Mug. The price of the ordered Mug is higher than the received Mug on their official website. Attachments are herewith for ordered Mug vs received Mug.

When I raised complaint to My Flower Tree team to replace the Mug as per my order so they are simply replying that "as per their records, order has already been delivered". But they are not focusing on the wrong product delivery.

Completely worst service from the My Flower Tree. Cheating to the customers. Charging higher amount and delivering cheaper quality products.

I am expecting to get the correct Mug which I ordered.

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My Flower Tree Complaints & Reviews

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My Flower Tree reviews & complaints page 2

Cake not delivered on time

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Payment done ,still no updates yet

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Took money but delivered nothing

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Payment done , order not yet received for two days

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1228036 order cancelled. Full refund to bank

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Booking no 1201916

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My mothers day order not yet received not I got the refund

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Order delivery issues

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Not delivered fake

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Fake delivery update

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Cake not delivered // birthday passed ID #1175776

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Complaint about order #1175776

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Not refunding

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Not deliver my order or did fraud

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Order #1176186 of 13 May 23

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Not received order

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Mother day cake

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Cake not delivered-Worst experience

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Waste online services

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Wrong Product has been delivered - Order 1131654

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