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My Flower Tree Complaints & Reviews

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Last updated Feb 19, 2024
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My Flower Tree reviews & complaints page 53

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R
Ruchira Patnaik
from Sonipat, Haryana
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order 397969 not delivered yet

Hi

I had ordered d same day delivery option on 23/08/18. I spoke to the customer care yesterday n they said it will be delivered by saturday.. Yesterday..200%..

But the delivery has not yet taken place. We all know it's raksha bandhan today... D rakhis should be reaching today... If not plz refund the money...

There is no point sending it after today...

Ur call centre is not taking...
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Tejaswi Sattenapalli
from Udupi, Karnataka
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rakhi not delivered and not responding

Address:560016
Website:www.myflowertree.com

I have ordered rakhi on 25/08/2018 and it supposed to deliver yesterday (25/08/2018). As of now i have not got any update and not responding. Status also same from yesterday. I tried to call customer care for 2 to 3 hr they are not responding at all. There is no alternative numbers and even help chat also not responding for hrs.

I am requesting to refund my amount asap. I have attached the reference photo for order confirmation...
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S
sanjaykartik
from Hoshiarpur, Punjab
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non delivery of the rakhi gift booked for delivery on same day

Website:MyFlowerTree.com

I booked one rakhi gift for delivery of the same on same day at the address of scf - d - 32, d - block, ranjit avenue, amritsar but no gift was delivered till today though the status is coming that the gift have been delivered. My order no. Is #400049 and i also got the message on 25th august 2018 at 1.47 p. M. That my order have been confirmed for delivery to supriya aggarwal....
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Address:New Delhi, Delhi
Website:www.myflowertree.com

Online order no 397928 placed with myflowertree for special rakhi and combo rakhi with order confirmation of delivery on 25.08.18, still not received by beneficiary where delivery date confirmed for 25.08.18... Rakhi is on 26.8.18 and through customer care when enquired the bluedart track number was given which since morning shows assignement at ambala and now shows expected delivery 27.8.18. I. E. After the festival is over. The delivery...
+3 photos
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S
Sujit Mashal
from Mumbai, Maharashtra
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fraud by taking money and not delivering the product

Website:myflowertree.com

I had ordered a rose flower bouquet and 16 pcs farrero rochers to be sent on the address mentioned and opted for a same day delivery. The same has still not been delivered despite the payments being made and no customer care executive answers the the phone call nor anyone replies for the messages. I tried contacting their customer care number over and over again but there was no response and as i was promised i will receive a delivery confirmation...
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Address:New Delhi, Delhi

I ordered 4 rakhi sets (Each containing 4 rakhis), each of rs.495. When i started tracking my order status that was not displayed. I thought it would get working in some time so i should wait. Next day i got a call from my cousin askinh whether you sent these rakhis. He told me it was handed over in cheap polythene bag and also a card with worst handwriting. These people from my flower tree are shameless, they not only send simple rakhis...
+3 photos
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T
Tabbu1
from Bhubaneshwar, Odisha
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incorrect delivery of order no 385095

I placed an order on 15th July to be delivered on 17th July in Gurgaon. My order id is 385095 which contains personalised cake, orchid and champagne. Cake and orchid were fine but instead of delivering champagne MFT delivered sula wine which is not excepted from such a renowned site. MFT spoiled the whole special moment which is unacceptable. However the price of wine is half the price of champagne. Either exchange that wine with champagne...
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M
ma.hira
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

never received goods and services and right expectations were not set

Address:110009
Website:www.myflowertree.com/?utm_source=google&utm_medium=cpc&utm_source=google&utm_medium=cpc&

I placed an order with my flower tree on father\’s day for same day delivery option.
I placed an order and made the payment.
I did not hear from anyone, the very next day i recived an email from their team stating the delivery will be attempted today.
Since no one was available there the order was declined.
I tried reaching to them regarding this but i hear nothing apart from \”that the order was declined by...
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D
deepika muthappa
from Kodungallur, Kerala
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money consumed but not delivered

Website:www.myflowertree.com

Oreder number #360264. I have cancelled my order before the delivery day. I have chatted with customer care person and she asked me to drop a mail for cancellation. I have sent mail before delivery date. But the status was delivery attempt. It was said by the customer care peraon. To drop a mail for cancellatiin before one day of derivery. But why it is delivery attempted. I spoke with costomer care person snd he said since the money has...
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P
Pankaj668
from Mohali, Punjab
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about product and delivery time

Address:Ajmer, Rajasthan, 305001

Dear team,

I have very bed expriance from what is this happening i have order one combo including one 10inch taddy bear flower and cake but deliver only cake and flower where is teddy next i have pay you extra charge for mid night delivery but you are deliver product on 9:pm what the hell is this if have spoil my all plan and surprises
One last one hr i have tried your customer care number but no. One piking if you...
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S
Saloni 10
from Mohali, Punjab
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incorrect delivery of cake

Address:560068
Website:www.myflowertree.com

I have ordered a butterscotch fantasy cake. However, the cake which was delivered was not the one which i ordered. This is very unfair activity made by myflowertree.com. They charged rs. 845 for my butterscotch cake. However, the quality of the cake delivered was for mere rs. 200.

Myflowertree is doing the fradulent activities. This online website must be closed.
We always order online for our loved once on some special...
+2 photos
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P
Pragyamadar
from Bengaluru, Karnataka
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cake + flower delivery

Address:Allahabad, Uttar Pradesh, 211001
Website:www.myflowertree.com

Order #379098 for a sugarfree cake + flower delivery worth rs. 1540 to allahabad. Chose standard delivery of 8 am-12 pm for 23rd june 2018. The order has not yet been delivered and there is no way to track the order.
- the customer care is not picking up the phone
- the complaint form on the website is returning some technical error
- the chatbot on the company's page says the following: "we apologize for keeping...
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A
Akanksha Singh Rathore
from Etawah, Uttar Pradesh
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order

Address:243001

As i have order a cup n cake on fathers day n have paid t amount... I got mail verification for confirming my orders n delivery on same date. But they have not delivered. N their contact numbers r useless as they r not picking t calls... I think they r doing a fraud, to customers. They have taken money as much as they wanted... If online thing goes like it... Then what we ppl do......
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Address:Hyderabad, Andhra Pradesh, 500076
Website:myflowertree.com

Hello,

Please find below the message received after the payment has been received from your end.

"
Dear ram/radha,

Your myflowertree order #373089 is running as per schedule and will be delivered today between 08:00 - 12:00 hrs. Thanks for choosing india's favorite florist.

Team - myflowertree.com"

Today is my mother's birthday and we expected some nice surprise...
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A
Akshat Nagal
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about the delivery of cake

Address:New Delhi, Delhi, 110000
Website:Mayflowertree.com

Order no. 369181
On 20 may 2018 I ordered a cake for birthday which is to be delivered in Delhi. On 21 May 2018 the receiver received a cake at around 6:45 PM. Later I came to know that it is not the one which we ordered so called their contact no. And registered a complain. They asked me to send the images of the cake and box in which it came, so I did as asked. Now they say the box is not from their company so it's not their cake....
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G
GulluB
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake company

Website:www.myflowertree.com

I have ordered flowers from this site but the order was never delivered. After so many follow up with customer care thru email regarding my cancellation mail, they respond next day evening that order delivered. But it was never delivered. Now nobody is responding for the refund of money paid online. It is a fraud company. Never order from them.. Trust me really poor and pathetic service. I wont recommend it.. They switched off their all contacts...
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Ishveen Birgi
from Bengaluru, Karnataka
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the worst worst service ever...!!

Address:New Delhi, Delhi
Website:Www.my flowertree.com

These people are thieves...!!
These are liars...!!
For mother’s day i had ordered 2 lucky bamboo plants and two greeting cards for my mother and mother-in-law. My order no. Is 367405 & 367369 but they didn't delivered it on time and date. I called on the office extension many times, but no one raised the phone or answered the email! There can be no worse customer service than this! If you want to waste your money, time and...
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S
snehamj
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refund not received

Website:www.myflowertree.com

I reside in the USA and placed an order for a cake for my father's birthday for May 14th ( order #361743 ). I paid extra 250 rupees for it to be delivered between 7am-9am. At 12 noon there was no delivery yet and I tried to get in touch with them and the phone numbers listed on the website do not work so had to start a chat and they lied saying the order is on the way but there was no cake even at 6pm! I tried to chat with them again (Like...
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V
Vanya Ankit Kumar
from Delhi, Delhi
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product not received

Address:New Delhi, Delhi, 110017
Website:www.theflowertree

I placed an order on 13 may, 2018 on the occassion of mother's day. It was clearly mentioned on the site that it will be delivered on the same day. Order no.[protected]love in the nature). I waited for the delivery till midnight and now its 14 may 2:00 pm i havnt received any delivery. It was mentioned that due to heavy rush it will not be able to reach within that time slot (i.e 6-9 pm) but still it has not been delivered. The product has...
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Address:New Delhi, Delhi
Website:www.myflowertree.com

I have ordered 5 pink lillies combination with double the flowers add on 13th may 8.49 am. I got a mail at 10 that pink lillies are not available they are gonna compensate and make boquet with similar value flowers and make it beautiful and deliver it by 9pm on 13th may. They werent delivered on top of that they have delivered it on 14th may and stale flowers and i have received 5 lillies and 5 roses. I have paid 945 + 749 (total 1694) as...
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